I recently hosted a private birthday party at the Chelos East Providence location. The staff and everyone there were so helpful and did an amazing job. Our servers were very friendly and went above and beyond. The food was great as well. The event was so easy to plan. I managed everything through the phone and email. The room looked great and provided a nice private location. I would recommend Chelos to anyone looking to plan a private event.
Love this place, its a super townie hang out. Good food and drinks, super reasonable prices
The location is great, right off the highway. Parking great, welcoming staff, cozy dining area. Waitress was wonderful. Ordered prime rib, chicken breast, chicken tenders and a kids spaghetti. Food was delicious, price was great. We will definitely be back!
Clean and casual. Great set up for curbside pickup too. Seemed easy and well organized. Wanted a pitcher of sangria for the table but was told they didnt do that, (they should reconsider that for the summer) overall good food.
The meal was so delicious. The clam fritters had so much clams in them. I had the beef soup and it was so delicious and our waiter Rob was probably the best waiter I ever had
Waitress was very good and happy. Good to see someone enjoying their job. Had the meatloaf. It was okay. The nachos were good. The plate was cleaned off. The steak tips were chewy. The sundae was a dissappointment. Half scoop of vanilla then covered by a bowl of cream.
I don’t ever write reviews but I had to make an exception for our amazing experience here. We were a big group of 9 and trouble finding adequate accommodations for us. Going previously to two restaurants with no luck . But this staff was very nice and so gracious giving us the perfect seating. Not only was the food delicious our waiter Abigail is by far the most memorable addition to our service. She was very quick and very respectful . Getting all of our food and drink orders right the first time. Without making us feel unwanted or uncomfortable. Abigail was the highlight of the night . She was very good at her job .THANK YOU VERY MUCH ABIGAIL!!!
Excellent Afternoon experience at Chelos East Providence! Great food, delicious and quickly prepared by the kitchen and delivered by the very personable, friendly, and warm Gabriella!She was checking with us during the meal: Not to persistant, but JUST RIGHT. she joked with us and was really one of the best servers that Ive ever encountered.Kudos to Chelos East Providence and thanks again to Gabriella for a pleasant lunch on such a dreary day!
The place was nice and the lobster roll was amazing well worth the money but the waitress was horrible
Great Seafood Chowder and crab cakes. Older crowd service is good
Great Chowder & Clam Cakes & Stuffies. Very attentive and friendly staff.
Amazing staff. i love to see hardworking teenagers! will definitely be coming back. absolutely outstanding.
Im a chef and I know its jot a season for French onion soup but they told me its out of season they better check up on there in and out of season soups every were else I go let me guess ut o its in season
Delicious food and friendly service. Highly recommended!!
Not exactly a friendly atmosphere. And by not exactly friendly I mean I could hear the servers being screamed at by other staff. Which is not how people in the service industry should be treated AT ALL by customers let alone their bosses. I also left early because I saw managers walking around without masks and this was when masks were mandatory due to covid-19. Long story short, go to the Chelos on Newport Avenue instead
Had a lobster roll and it was delicious 😋The waitress was very good about taking our order, and checking on us several times to ask if we needed anything.
Family style chicken was very good. Reasonably priced. Service was excellent, too
Been a customer for years but this was the first time at this location. Waitress was awesome and the new Waitress was also good.
Went there for half price apps on a Sunday, didn’t get the half off price because we were asked if we wanted the sauce on the side or on the item. Because we chose “on”the item, apparently that was the reason why were charged full price. Wish I was told that. I would have stayed an asked for a manager but it took over 20 minutes to even get and pay the check. Called the next day, and was told “that’s how the register works”.Which was a complete lie. They charged me twice for the half app, to make it full price. Not stated on the menu anywhere or the half price app menu. Waitress was nice, not her fault. But was not happy at this location. Never happened at any other location. Won’t be back.
Employee who came out to the car was very nice. Food was excellent. Never expect anything less from chelos! IG goes calamari is no comparison to Chelos!
Wont eat there again the meatloaf looked like cat food and it didnt taste good at all.
Very good and consistent food. Always a good staff.
Used to be really good. I think it varies by location and time of your visit. My food was ok, but others in my party had order issues. Drinks were skimpy for the $$
Customer service was great they were very helpful. Food was just OK I was expecting real Mac and cheese and it was really loose cheese and it was not that great But an a plus on customer service
Service was excellent...food was fantastic...atmosphere was quaint and relaxing...this is how to run a restaurant ...will be back soon
Phenomenal service best place to eat with family very affordable and attentive
The food was good, but the serving sizes were really big. I asked for a Roast Beef Stack, knowing that it was 1/3lb, I asked for a 1/4lb (I don’t like oversized foods), and when it came out, the server said, “this is a 1/2lb sandwich.” I was only able to eat half of it before I quit. My parents got dessert, my mom getting apple pie and my dad getting blueberry pie, so I decided to get the apple pie. When it came out, it looked like they baked a whole pie and gave me a quarter of it. The blueberry pie my dad asked for looked like the perfect size. The crust was also a bit hard on my pie. Overall, I’m satisfied with my meal, but the food is too “American-sized” for me.
Excellent, friendly service, speedy meal prep, delicious Chicken Finger Salad
Very clean, waitress nice. I ordered Calamari didnt like it. They deep fried them. My granddaughter had bake ziti and not enough sauce.
The Orchard Salad is amazing. Great food and service.
I absolutely love this place. Its definitely one of my go to places. The staff is always friendly and the food is consistently delicious!!!
For a chain, the food is always pretty darn good... Usually have some good specials as well.
The place was always dead most of the time I went there. and that was pre covid. Im sure they have ther rushes and plenty of loyal customers Try to have Alyson serve you if you do go. Shes a delight. Good for a beer and a quick meal. They have a rewards program if you do end up liking it and is way better overall experience than say applebees. They just remodeled so everything is clean and new. Its not Michelan star but its not burger king either.
Good food and experience! Loooove the clamcakes!!
Excellent food & service Kristin is attentive & spot on for all bartending🍹 needs will continue patronize this establishment 🥂 also wonderfull atmosphere light & airy
Been around forever. You know what to expect when you eat there. Good (not great) food, comfortable atmosphere and friendly service. Fish and Chips on Friday are among the best in the state.
Place was nice waitress was great .
Fast, good food. Nice atmosphere, friendly service.
Ordered take out, after waiting over an hour (I was told 20 min) the burger was cold & raw...not sure why it took so long if you didnt even bother to cook my burger
Staff cant keep up, with customers, training and doing to much, dosent do job right
Purchases fish n chips 2 orders asked for well donePiece of fish was tiny and soggy fries.mushy and barely a handful for price you pay not worth it go elsewhereAnd also purchased a dozen clam cakes not bad but could have been cooked a little longer not happy wont be buying again
Awesome food, great customer service. Even the manager came over and had a small conversation with us!
Food was great and the was out standing
Good food and service. Good prices.
Very good staff, very good overall
Very quick seating and good and decent service.Will go again there when wes in the area.
Great meatball sub!
Chicken parm with pink sauce was a different twist that tasted amazing!
Food was excellent and service was great got to meet one of the chelos owers. Who was very nice to my girls cant wait to go back always a Nice night
Not the best food. The roast beef is decent when drowned in their honey mustard (the only truly good thing there)
Love it here.. Great food, delicious desserts. The BEST nachos!
Always good service, pleasant staff, good food 😋
The restaurant was clean. Food and service were very good. I felt they were adhering to COVID guidelines and felt safe.
Hello my name is Michael I visited Chelos on 7/24/20. The food was so delicious the food staff was so great and nice. I must say Ive never visited a place where everyone was so nice. The manager came over and checked on us and when we finished eating everyone who was working said have a good day. The staff helped me forget about Covid -19 and made me and my family feel so special. Blessings blessings to Chelos and their beautiful staff
Its always consistently good. I wouldnt necessarily call it the greatest place around to eat (as in, its not Fine Dining), but its definitely consistently good, which speaks volumes because Ive been to places that are rated excellent but still have really had bad days; Ive yet to have a bad day at Chelos. To be fair, Ive only been there maybe eight times, and only the East Providence location, but I would say thats a fairly good ratio to base a review like this on.
All waitress came right to the table took our order we knew what we wanted everything was clean and she was a very nice. And as always and my girlfriend and I drove from West Warwick to check out the East Providence Chelos and we were not disappointed service was good and the food was excellent we both had cheeseburgers and fries and drinks and it was good are we good. We usually go to Chelos in Warwick cuz I live in West Warwick and shes with me so we usually a go to the one at the airport the Waterfront we havent tried that yet but we will eventually not too far from there and Im sure its good.
What a fabulous experience at Chelos last night. We had Destiny as our waitress, she was fabulous! She was quite busy, but very attentive while still having a wonderful sense of humor and providing very high class service. The food, you cant beat it! Very delicious and great portions. The remodel of the building was just beautiful. We had a dinner and dessert combo for around 14 dollars. Drinks were on point as well. John, the manager stopped over our table introduced himself and what a great caring manager he is! We will for sure return. Destiny thanked us so much for our large tip but as far as were concerned, she deserved every penny!
Food was very good and the staff was great
A good lunch, good service, moderate prices.
I ordered two steak and cheeses over the phone and was unaware that it came with peppers and onions (which we do not like). When we saw, we called back and the manager gave us two fresh sandwiches for free of charge !!! The girl who took the order also apologized and took the blame, even though it was definitely not her fault !! So kind of them. I appreciate great customer service, but the food is also veryyyyy delicious ! Highly recommend.
Good food. Great price
Good food. Didnt order diet, was Ill. Light drink choices.Was besieged with customer service visits. Masks were not worn in kitchen.Glad I like rock music. Dinner music not usual fare. May wait till this COVID mess blows over.Chelos card has less value now.Planned returns, not as important anymore.
Vegan option was the appeal and we were not disappointed. Definitely will be back.
Consistently good food. Their hamburgers are excellent! Their summer banana berry pie is to die for. Wait staff are attentive and helpful. I really enjoy Chelos.
Great staff, very attentive, fair selection, reasonable prices
Excellent service. Very good food
The food was cold and not freshly made definitely reheated never again
Great food. Great atmosphere reasonable prices
Great home style food and great service.
Always fresh and Delicious!
Good food. Great service!!!
Blah service, blah food. Ok once every 6 months.
Service was great; food was good and plentiful; prices were competitive.
Our seafood lunch was outstanding. The restaurant is spotless and clean as well as friendly.
Good food and our server Mamatha was very friendly and attentive!
Dinner tonight was delicious. Had the roasted chicken which was A plus. Service was very good. Server was pleasant and attentive. Can’t ask for much more than that. My family and I will be returning customers, as everyone enjoyed their meals.
Food was amazing they had no menu because of pandemic and want you to use smartphone paper menus would have been helpful
Always get a good meal there.Been going there for years never dissatisfied.
Seated quickly, waitress came over right away and brought waters, after a few minutes came back and took orders. Food came out timely, cooked well and well presented. I liked the menu with almost everyday having some sort of special or discount. Also 2-5pm AND 8-closing happy hours (late is great for after show snacks and drinks). Friendly competent staff. Ill be back!
Fast service but food has its good and bad days at this location.
I have been going here for I think over thirty years and I cant think of a bad experience it is always good.
Used to live in Prov and enjoyed going to Chelos; this is a great small chain. Great to know this restaurant is still as good as we remember. It has a diner-type menu with some great seasonal food and drink specials. The desserts, as usual, are also excellent. The atmosphere is laid-back and the service was excellent!
We have ordered from Chelos Warren ave since take out only started. Let me tell you this place is very organized and accurate. Weve ordered take out from other places.. They are no where organized as Chelos Warren ave. ! Great job to the entire team!
This is one of my family’s go-to spots for an affordable, casual meal. I love the buffalo tenders and curly fries so much! They also have great dessert such as the outrageous brownie sundae, strawberry shortcake, and banana cream pie. The service is quite good as well.
Its service was quick and good was goid
We all had fish and onion rings delish. Nice to get out.
We order from Chelo’s every Friday night and have never had an issue until this Friday night. My wife went to pick up our food curbside, then she came home and we sat down to eat our dinner. She had a philly cheese steak wrap and I had the Chix Parmesan sandwich. As I took a few bites of my sandwich everything was fine, when I went to take the next bite there was hair actually fried into the chix. I threw it away along with everything else we bought. I’m very disappointed and will never eat there again. Also told family and friends and they won’t be going either. I think Chelo’s needs to have better hygiene and sterilization policies at there restaurants.
Majay provided outstanding customer service with a ready smile. While waiting for my takeout she asked if I wanted a glass of water. She was very personable. And the food is always very good
Not bad good service 👏
Hometown family restaurant. Great seasoned food. Love visiting to get my 1.99 margarita and 1/2 roasted chicken.
Pickup order, was quick and filling. Turkey wrap and a chowder combo for the wife and I
Standard American fare at decent prices. Clam cakes are incredible. They’re great left over too!
Great deal, friendly staff. Good to be back!
Been to Braintree and Providence locations for over 25 years. Great food and atmosphere, especially the Braintree location.