I recently had my kitchen remodeled with Alure and I am very happy with the result. The entire process was mapped out so I knew what to expect each day and the project manager, Emilio, was in contact with me regularly throughout. All of the guys who worked each part of the job were reliable, courteous and neat. I was very nervous about having such a big job done, but from the design recommendations I received from Billy to the quality of service and work done, it was a smooth process and I am very thankful that I chose Alure.
We chose Alure to redo one of our bathrooms and we were very happy with the result! Everyone who worked on our bathroom was very professional and came when they said they would. Justin and Greg from Alure were very responsive whenever we had questions about the project or the schedule. We would definitely use them again for another remodeling project. Thanks for a beautiful bathroom!
Cynthia was a wonderful project manager. She was responsive and helped to move things along throughout the project. The installers were great and got everything done quickly. The bay windows look beautiful and are high quality fiberglass. When there was an unexpected “hiccup” in the install, they dealt with it quickly and efficiently. They were reasonable on price, willing to negotiate and understood that this project will turn into another if the customer is treated properly. I will definitely be using Alure again in the future! Thank you!
We have used allure home improvements for a variety of projects in our home. Most recently we installed new windows and had a bay window put in our kitchen. We absolutely love working with this company. Cynthia and her team Frank and Jason worked diligently to get all the installers to my home and complete the job in a timely manner. The installers were also very professional and very nice in general. I will continue to use allure for all my home improvement needs and I recommend them to anyone who needs remodeling.
They do not do the work themselves. Everything is outsourced.A job that I was told would take a few months took 9. I was told I would only be out of my house for 6 weeks and we were out 6 months. I did a dormer on my home.. they took the roof off and didn’t show up for weeks. They left us hanging so many times without anyone showing for long lengths of time.They damaged my chandelier in my dining room. They took it off the ceiling and put it in my bathroom tub. After winterizing our house they turned the water back on.. Ran water in the bathtub with our light inside it.. my light was frozen in a tub full of water. There were things missing in my home that they compensated for but they were still missing. They sprayed mortar all over my neighborhoods home and then used their hose without asking the clean their tools. Damaged an original ceiling that shouldn’t have been touched. They put up crown molding with scrap pieces that had to be ripped down and done over. The project manager rescheduled a meeting with us and my husband found him sleeping in home depot parking lot. And so so so much more!!!!Now fast forward a few years later we need our windows fixed. I called and requested that they come. They took my measurements. Waiting the 2 months I was told to wait to find out that they lost the order and never put it through. So another guy came out and took more measurements. We were told again to wait 2 months. After waiting the two months I sent another email asking when they were coming to be told to wait 6/8 months. After then calling to tell them this is unacceptable, it was their error (which at first she tried to say it was the window company, forgetting that I knew the truth) now we’re waiting 6/8 weeks. When I got the phone call about the time line change she made it sound like she was doing me some sort of a favor and I should be thanking her even though she messed up. If she made that kind of a error to begin with shouldn’t that request to expedite the order been made in the beginning?Thanks Alure.. you’ve made working with you an experience I’ll never forget.
Alure renovated my kitchen, bathroom and flooring. From the moment Designer Christina Piekut came to the house to discuss the project, I immediately had a good feeling that we were going to choose Alure for our renovation. Christina listened to our discontent with our current setup and immediately started to envision what could be done to improve our kitchen and bathroom as well as our lack of storage. For the scope of work that was going to be done, Alure was reasonably priced and Christina was great with keeping the project within our budget. Mike Kelly was our Production Supervisor. Mike and his team were always professional and friendly. Mike was also very responsive to my texts and kept me informed of the progress of the project. Christina created a beautiful design for my kitchen and bathroom and Mike and his team executed beautifully. Between the staff, quality of work and service I would definitely use Alure for future projects.
Great experience working with Alure. They were very professional in the sales side, we never felt pressured by the sales team. Also the work was done well by the team and they finished ahead of time. The house looks amazing. I would recommend them to anyone looking to have siding replaced on their home.
We are very pleased with the way our kitchen remodel turned out. Although we had a few, short lasting bumps in the road, we came out on top. Emilio and his team did a great job. Customer Service is a 10 out of 10. We do recommend Alure. Thank you again!
We have used Alure in the past for projects so when we needed new windows and siding we went back to Alure.We use Alure since they are professional, their products are high quality, and they keep an open line of communication...none of that “no show for weeks” like some contractors do.We had top notch service from everyone involved on our project from sales to install. The crew was professional and mindful of our neighbors and kept our yard as clean as they could throughout. They were professional, kind, and clean.We would definitely use Alure for any future projects.
Alure said this was a 5 day job. Thats what they advertised. Two months later they are still working on our bathroom. The start date was July 7. They have been nonresponsive and have not kept their word for scheduled times and other things. The project manager was also nonresponsive; one said he was let go and another said he took a leave of absence. They raised our floor without informing us or giving us other options, which are available as per Alure. They should have advised me of my options prior to the work being done. They cut corners on some tiling and I had to complain about it for it to be done correctly. The ceiling had to be re-spackle after we did a paint job and paid 800$ because the tape and nails were showing through the ceiling although Allure said the walls would be paint ready. There is much more to talk about but, to say the least, I am sorely disappointed with Alure. I actually used Alure in the past (new windows installed on every floor and a door) and I was happy with that so I decided to use Alure again. I wish they had kept up their reputation with the bathroom as well because I have other work that needs to be done on my house and wouldve continued to use Alure as a repeat customer. I am not a happy customer right now.
My wife and I just added a great room to our house. Because of the size of the project (12 ft x 21 ft), we looked for a construction firm that was large enough to do all of the work but honestly feared that we might be treated like “just another client”. Alure proved to us that the best quality workmanship can come with the best in customer relations.We received great advice at every aspect of the project. From pouring of the foundation to HVAC and the finishing trim, their workers were true gentlemen and accommodated us fully even when we changed our plans. They even went out of the way to make sure our hard-to-find wood siding matched in every detail with the rest of the house and gave us moulding that was better than we expected.I also enjoyed meeting Sal, the owner, who impressed me with his integrity as well as someone who truly cared about my needs.I would recommend Alure without hesitation or reservations. P.S.: You must use their amazing windows.
We used Allure Home Improvement for our new roof after having a great experience with them installing new windows and siding about a year ago. They once again did a wonderful job, getting the full roof installment, with all new plywood underlayment, done in less than a day. They were very courteous and gave great attention to detail. We are extremely happy with their work and have received may complements from our neighbors. We would highly recommend Allure for anyone doing home repair and remodeling work.
This experience was as good as can be expected. In fact, it was even better. The team was not only on time but were friendly, courteous and professional. They obviously cared about their work and it came out great. Tim, the manager of the project, was SO amazing to deal with and I would hope to deal with him again. Thank you Alure. This was not the first time using them and it will not be the last.
I waited 23 years for my dream kitchen and the team at Alure made the whole process a pleasure. They are so good that every day of the renovation was mapped out for us in advance and we knew which contractor would be here each day. Greg Griffin took my dream and designed it into reality and the amazing craftsmen from the demolition to the finish work, the tile team to plumber and electrician were all pros. Emilio was always available to hear my concerns clarify the plan and give us some piece of mind. You cant go wrong with Alure as they handle every detail for you. Cant want for our next renovation!
We had Alure help us with a home extension and kitchen remodel. It was a major project which included a new foundation, HVAC, bathrooms storage closets etc. The project was done during the pandemic which added additional challenges. Our kitchen design was handled by Chris Ann ONeill. She was great with everything. Our initial point person was Carmine Auriemma. Carmine was helpful in explaining the project and helping us get started. Project Manager Rick Burke communicated well and was very thorough. A house remodel is never a fun experience, especially during a pandemic. We are very happy with Alure and their team and would highly recommend them and their work!
We had a 1920s bathroom that had to be taken down to the studs and completely redone. Alure was able to work through any and all the surprises that came up during the job. Whether it was with the city, or distributors, they managed to inform us and work around any of the issues. Especially during Covid!Workers on site were also extremely courteous and pleasant.
My husband and I just had our homes exterior redone. When taking on such a project, youre always concerned about the process and the end product. I can say with confidence that the entire process with Alure was painless.From Bobs initial sale consult, meeting with Omar to go over the actual design and produce a rendering, to the amazing final product that Jorge, Donato and their team put together with amazing attention to detail, we could not be happier.Tim, our Project Manager was with us every step of the way. Communication was never lacking, any questions (no matter how small) were readily addressed and everything he said was going to be done, was done and in a timely manner. We cant say enough how much we love the way our home looks.We highly recommend Alure and would use them again for any future projects.Thank you Alure! Lisa & Eric from Howard Beach
I worked with Gondal on a siding estimate. At the appointment he was so gracious and patient. He was not pushy like typical sales people. He structured several siding options that worked with my budget. Although I ultimately went with a different company; I would be remiss if I didn’t express the excellent service provided by Gondal!
We chose Alure to replace the siding and add exterior insulation for our home because of their competitive pricing and offerings. The whole experience was pleasant from beginning to end. Working with Jonathan as our Sales Advisor was hassle and haggle free. Tim our Project Manager was always communicating and reassuring us with a positive attitude. George and his siding crew were always early and worked all day with diligence and care and often went above and beyond. Even the person that delivered the materials was accommodating and very careful. We will surely recommend their services to friends and family because of the great job they all did. We are beyond satisfied with the outcome and new look of our house.
This is the second time I have used Alure Home Improvements for a major project at my house. They built a Pavilion type structure to cover a very large existing patio.Frank Stehlik coordinated the project from start to finish. All of the tradesmen arrived as scheduled and didnt miss a day. The end result is so very well done. I cannot wait to show it off this summer.Thanks Alure.
This is the second extremely positive review I have posted for Alure. My wife and I had our entire basement remodeled by Alure with glowing success. Since I already commented on that, I want to provide additional positive feedback on how they handled a minor problem we faced about a year later. It’s important to realize that it’s not only important for a company such as Alure to provide a good construction service, but also be available to deal with any potential issues down the road. I called Alure because we saw some issues with the drywall peeling off some sites, and Greg, Frank, Patrick, and Jason were extremely responsive. It’s important to point out that Alure didn’t even paint the basement afterwards, I decided to have my own painter do that service since I had previous work done by them and was satisfied with the quality. The point is that Alure didn’t place blame on any one, they instead took care of the issue without any hesitation. As a consumer you can’t ask for more than that. I would not hesitate to use or recommend them in the future for any project.
My wife samantha hired them to put in new doors, windows, and columns. Tim was exceptional to work with he provided fantastic customer service and was honest and pleasant. His crew including Jeremiah and Fernando were hard working and excellent . Jonathan the sales rep was also great. The experience was truly the best I could ask for and the work was exactly what we were hoping for!
We are thrilled with the exterior transformation to our house and so glad that we put our trust in the capable and dependable hands of Alure Home Improvements. Omar’s design perfectly captured the look we were imagining and Tim and the Alure crews tackled the many obstacles these crazy times threw their way to make it all happen. Thank you Alure for helping us to fall in love with our house all over again!
We wanted to say thank you To Rocco our designer who was extremely helpful and answered all our concerns immediately. Also the team of folks that work for your company were all very helpful no matter what we asked of them. The cabinet installers did an excellent job and a lot of attention to all details doing it perfect. Your electrican Matt was a great guy and really did a wonderful job with all the wiring for our kitchen. Then our project manager Emilio was great and extremely helpful in all that was going on, he was always available to address any questions or concerns we had. He would also do the work himself if no one was available to help to keep on schedule. They completed this remodel on time as they committed to us when we signed the contract. I would use them again great team.
In September of 2018 we had a flood in our home. Every room on the first floor of our home needed flooring and walls replaced and the kitchen was a complete loss. I interviewed many contractors and was not comfortable with most of them. Liz Clemins from Alure shows up and I knew immediately Alure was the way to go. She was patient and helpful and we ended up with a beautifully designed kitchen. Mike Kelly our project manager was awesome. He addressed all my questions and concerns immediately and professionally. All the workers that were in and out of the house for months were friendly and professional. I would definitely recommend Alure to anyone.
OUTSTANDING SERVICE!!! I had a complete bath and kitchen remodel and it was done to perfection in 2 weeks. Emilio was the contractor in charge and I was impressed with the all his efforts to do a great job. Him and his crew was professional, on-time, friendly and the work is impeccable. I am so happy with the results.When the work was done Emilio then sent in one of the best cleaning teams I have ever seen lead by Stella. You never would of guessed that a renovation was just done. Outstanding work Stella!! I will definitely have you back in the futureThank you Alure for going to extremes to make me happy! From Rich the salesman to Patricia the project coordinator to everyone else on the team to make this happen I say THANK YOU!
We contracted with Alure to remodel our bathroom, and we are pleased with the quality of the final product. From the design process handled by Rocco, to the permit application handled by Diane, and finally the execution of the project managed by Justin; I am impressed with the level of professionalism and responsiveness of the team. I was kept abreast of developments every stage of the project. We will certainly work with Alure on other project in the near future.
Top line home improvement contractor. Backs up their work with quality service people who are knowledgeable and educated. Expensive. Best to catch them when they have promotions. You wont be disappointed.
Timothy Olsen and his team were absolutely fabulous in the home renovation of my siding . Together with Omar the designer they made my dream home come to life . I bought a house that needed a complete makeover. Upon meeting with Omar he listened to what I was looking for in my project make over and then together with Tim the project manager they fulfilled and executed all of my expectations . Best of all, these guys are truly professional in their field . I worked with many contractors in the past and I must say this team not only completed the project as I expected but they also address any questions or concerns I had in the process .Can’t wait to use Allure again when I redo my kitchen . Satisfied 100 percent .
Alure did it again. Had success before on a bathroom do over. This time I gutted out the basement and completely renovated. Thanks to Jason Eichenbaum construction went smoothly despite delays in getting permits from the county due to COVID-19. Such coordination at Alure gives me no hesitation at choosing Alure again for my next project.
We used Alure to finish our basement this summer—creating a playroom/TV room for our kids and bathroom. From start to finish they were super easy to work with, professional and extremely responsive. Our project manager Frank Stehlik was super responsive and on top of everything (and the whole rest of the team was amazing too). He was also very flexible with changes we wanted to make and just wanted us to be happy. They also handled everything with permits and inspections and coordinated with any other 3rd party, making it as easy as possible on us. Our basement now looks amazing! Highly recommend them!
If you’re looking to remodel your home look no further. Alure is the real deal! Forget hiring someone who knows someone who knows someone like I’ve done in the past. Alure does it all under one roof. My wife and I recently remodeled our two bathrooms and from start to finish the projects were done on budget and on time. They use quality materials from plumbing supply houses not your local box stores. We were very, very satisfied with the results and would recommend them to anyone looking to remodel their home.Most importantly Alure stands by their work. When the redos were completed we received a follow up number to call if anything with the work should go wrong. If you want peace of mind knowing your job will be done professionally and guaranteed, call this company. It was a pleasure to work with designer Rocco and project manager Emilio, who addressed all our concerns promptly and courteously. Special thanks to the skilled pros who did the work, Karol and Paul.Thank you Alure, my wife and I will be using your company again in the future!!
I had the front siding done on my home. The entire process was fantastic. They were very professional and tidy. I couldnt be happier with the outcome and recommend Alure highly!
I would like to thank Alure Home Improvement for a phenomenal job they did for us, our new kitchen and dining room look amazing. We are very pleased and happy. Mr. Billy Coen and Justine were great to work with and the timing was perfect. We look forward to doing our next project with Alure Home Improvements.Jacqueline & Al Bello
We just had our foyer, office and living room tiled by the Alure Team they removed a wall and installed a custom steel beam header. They re-did new moldings and doors on most of the first floor. From beginning to end every team was great to work with. Our project manager Justin kept us in the loop with everything that was going on and followed up after everything was done. I recommend Alure to any one looking do you have a great experience Remodeling their home .
They remodeled my kitchen in 2 weeks and it looks amazing!! Everyone from the allure team was so professional and knowledgeable. I am beyond happy that I chose allure for my remodel!!
OMG !!! - ALURE did such a fantastic job in renovating our Cedarhurst bathroom - it was sooo beautiful my wife wouldnt let me use it for a month. 😄😄 See the before and after photos below - Hard to believe its the same space. Special thanks to Marilou Arcuri for the design and guidance. And thanks to Joe Russo, Joe Capobianco and the Alure craftsmen for taking such care in creating the new bathroom and protecting the rest of the home throughout the project.
Made two appointments canceled one never showed up for the other never called
Alure renovated our basement -- they did a great job - from the workers on site (Santos and Justino) to the project manager (Frank Stehlik) they were responsive and helpful for any small changes we wanted to make and helped guide the design and permit process perfectly. Kudos!
Alure is the absolute very best.I cant think there is any home improvement company that would take care of a problem that arises like they do.Alure did my kitchen two years ago and i had a leak this past saturday night and made a call to their service dept and there was someone to take my call on saturday evening.Monday morning Jenn who coordinates all the problems that arise had Greg at my house first thing Monday morning.Greg was terrific at figuring out where the leak was coming from and the whole issue was fixed within a few days.Greg was fantastic as well as Larry and i cant say enough about Jenn being able to take care of this so quickly. Alure covers you for a minimum of five years and to be able to take care of issues so quickly is remarkable in this day and age when you hear so many nightmare stories of home improvement companies.Issues will always arise when you have major construction but they are always there for you and give you peace of mind knowing everything will be taken care of. I always say you get what you pay for and Alure is the very best.
Alure Home Improvements recently finished a major remodel of our home, inside and out.New roof, siding, windows and exterior doors and a new kitchen.We originally reached out to Alure last spring, and chose them from several contractors who quoted for the project because of their reputation and if Im honest: just the positive vibe we got from our first meeting with their sales consultant Bob Sansivero. Incidentally, Bob was the only sales person who actually turned up when he said he would which - when youre taking a day off work to have someone come to your home - was a refreshing change.Anyway, Bob looked at our wish list, our budget and had numbers back to us in minutes. Hes a proper gent. After meeting with our (exterior) designer Omar, Alure connected us with an expeditor to help us navigate the permit process. Because of where our home is, and Covid shutdowns the permitting process dragged on for months and probably wouldnt have happened without our planning expert Diane, who was in constant contact with the village on our behalf.With the permits in place, the remodel was super quick. I received a call from Tim (Olson) the day the permits arrived, and his team started the following Monday. The roof went up in a day. The siding and windows were replaced within a week. The only hold-up was a long wait for a new front door, but that happened on the supply side.Tims team did an incredible job. Were delighted with the quality of the work. To give you an idea of the attention to detail, when the roof was going up they had a guy combing our lawn with magnets to catch any stray nails that came off the roof.I cannot recommend Alure and (especially) Tim Olsons team highly enough.
Dear Mr. Salvatore Ferro, Our names are Miriam and Jorge. We had a complete roof job done by Alure in April 2021 and want to acknowledge the excellent and professional services we received from several of your company’s representatives.We’d like to highlight the salesman, Mr. Bob Sansivero, whose presentation was thorough, detailed and spot on right from the onset of our first meeting. Bob’s knowledge base of the company’s guaranteed roofing product and its application was expertly explained step by step and shown to us on a small scale area while he applied each layer of roofing products which your roofing crew would be installing on the designated day. As a qualified, adept and confident salesman Bob fully addressed all our concerns and offered possible solutions to boost our confidence in the company’s expertise and customer care without using any pressure tactics.This class act was followed by Joanne Minkoff, who exposed us to the various financing options available through different companies. She made sure we received the paperwork, via email, and followed up by providing applicable instructions needed to complete the application process in a timely and efficient fashion.Our next breath of fresh air was Cynthia Brill, production specialist, who was awesome! She not only responded to our phone calls and emails, but went the extra mile by providing us with her personal cell phone number to ensure we had access to her in case we needed any questions answered. She is truly an asset to Alure and if we had a business we would hire her without hesitation as our employee to represent our company.During the installation process we had the pleasure of meeting Mike (foreman), because Luis who assured us that our pavers would be protected, was involved with another project. Luis, although working behind the scenes from another site, was in constant communication with Mike to ensure our pavers were protected and that our concerns were professionally addressed. On installation day we had an issue which Mike and Eddie (crew supervisor), resolved immediately. On the following day, another issue requiring a remedy came up, and Mike and Eddie returned to our home to inspect and resolve the concern to our satisfaction.In conclusion, the roof installation was professionally completed on time, without a hitch and we are extremely satisfied with the outcome. The actual job looks so much better “in the flesh” than the computerized rendering of our home! Thank you Alure and employees for doing such an exceptional and caring job without missing a beat! Sincerely, Jorge & Miriam
Love this company. I had a roof replaced over 15 yrs ago and it’s still in tip-top shape. They are a bit pricey but the work they do is impeccable. I’m considering hiring them to do a bathroom, kitchen and siding job.
Jennifer Stubbman and the entire Alure service department have gone above and beyond what I would ever have expected from a home improvement company. I have been a proud supporter of Alure for over 20 years and each and every time an issue has arose Alures service team has been right there to take care of it. Jennifer is truly top-notch. She really has a knack at being able to understand your needs and then satisfying them as quickly and efficiently as possible. I highly recommend using Alure for all your home improvement needs and if by chance you need their service department then you will also be totally satisfied with them as well..
Horrible experience start to finish. Flawed tile installation, with grout coming up and out in one month. Really bad reaction from “project manager” to management. Read the Yelp reviews.
The 5 day bath is amazing. They gutted the old bathroom to the studs. Put in a new floor with mud job, new bathtub, toilet, exhaust fan, light fixture.... everything! What amazes me is that this is not a schlocky bathroom, with poor craftsmanship. They put together a beautiful high end bathroom in 5 days.
We had a great experience with Alure re-siding our house with vinyl siding. It came out beautiful with a high level of craftsmanship. Pleasant and stress-free customer service experience from Sales with Jonathan Gilbert to Project Management with Tim Olsen. Thanks again!
They are the McDonald’s of the construction world.They outsource projects to other contractors. I would not recommend them for anything.
Changing 15 windows in my home. Great experience so far.Jeff has been responsive, straightforward and an absolute pleasure to work with. He made sure I understood everything and was respectful of my time and process. Best part was no hard sell.I’ll keep this review updated as the project processes.
Our gated community selected Alure to replace all the roofs & they also replaced the skylights upon request. The roof was done in a timely matter & it looks beautiful. We are very happy with the job they did.Thank you.
Had a very good experience with this company with my kitchen renewal. . Rich Reese the salesman we dealt with was very informative and helpful. Even during COVID Rich reached out to us to check on us as we waited for them to reopen. Emilio the project manager was always there and answered any questions or concerns I had immediately. All workers were polite and cleaned up after each day. Would highly recommend this company for any of your home improvements
I recently had water damage that destroyed several walls and flooring in the rooms adjacent to my hallway which included the kitchen, bathroom, and 1 bedroom. Eric Clemente was at my house within hours of calling and not only walked me through the logistics of the necessary repairs but he also worked with me with regards to payment as it took several weeks for my insurance company to provide the claim payout. The installation was seamless and the place looks as good as new. The crew worked quickly and cleaned-up nicely after. I would highly recommend using Alure for any type of renovations that you are planning.
Excellent! I cannot say enough about Alure Home Improvements who installed our new shower in the bath room. The guy who did the tiling was amazing, he was precise and meticulous about every stage of the project. Constantly checked in with photos, to make sure that we were happy with the progress. The entire project was very quick and the turnout was more than expected. Thank you !!!
WE had a kitchen remodel that went very well. The designer Gina, helped us see potential in our kitchen we didnt know was possible and was able to show us exactly what we would be doing using the latest design software. She was able to maximize the space and give us a modern feel. Great communication from start to finish!! The process was a pleasant one, the various workers were respectful of my home and did a great job. I recommend Alure to anyone who wants a new fresh look in their home.
Several years ago I had Alure do a vinyl siding job on my home.Since they did it, I was upset about the way my house seemed less warm than before.I am now having my home remodeled, and some of the siding had to be removed.I now see that Alure never put a house wrap on, nor did they do an adequate job of installing the insulation under the siding.They actually used my old torn tar paper!! What a disgraceful job.I wish I could add pictures of the poor job to this review.
We cannot say enough how happy we are with our kitchen and bathroom renovation. Alure was amazing. Everyone was wonderful from the minute we sat down with Gregory our designer to Emilio the project manager it was a wonderful experience. It looks like it belongs in a magazine. Thank you so much for a job well done.
Amazing is how we feel of our almost new house. Having never renovated at this scale before, we were very hesitant to hire anyone. However from Day One we were impressed with the comfort we felt with Alures first point person Chris Ann, who miraculously gave us the kitchen we wanted. She listened to us and designed a kitchen that truly worked for us, unlike others that designed a kitchen that they thought we should have. She adapted quickly to additions we decided upon (like our new beautiful bathroom) and went above and beyond to ensure that the window and patio door were exactly what we wanted.Sadly she never got to see her design as Covid took over, but the work itself never stopped; and for that we are very thankful to Mike our project mmanager.He too was amazing, always keeping us in the loop.One impressive fact about Mike is he never forgot small details I might have been concerned about. He asked me to be patient, as some things were taking a little longer because of the pandemic, but he came through on everything I asked. We were so impressed with Alure, that we have embarked on another phase of home improvement which we have confidence will prove just as satisfying.
I cant say enough good things about this company!In the spring, we contacted them to do a major kitchen renovation, which involved removing a wall, gutting and reframing the old kitchen and dining area, putting in and finishing a new wood floor, and installing all new cabinets, countertops, and appliances. Two designers came to our home to give us a rough estimate and plan for the renovation. We told them that we had plans to go away in July, and that we were entertaining house guests the following week, so we needed the job done by the 11th. They said it could be done, and so we signed on.The following week, we went to their showroom, and what a pleasure it was to have samples of cabinets, countertops, backsplashes, etc. all in one place! We gave our designer a budget figure for what we could afford, and she spent hours with us picking out everything, and meeting our exact budget figure. After a second visit to the showroom, we had everything finalized.A few weeks later, cabinets were delivered, a demolition crew arrived to begin the work, followed by framers, carpenters, plumbers, and electricians. Each time a work crew came to our house, our project manager was there to make sure all went according to plan. He coordinated everything, including working with the appliance store to arrange for timely delivery of the new refrigerator, range, and microwave we ordered. In addition, our designer came back periodically to make sure we were happy with the progress of the work, even though her work was already completed.By the beginning of July, everything began to come together, and it was beginning to look like the kitchen we dreamed of. Within a few days, the kitchen was usable, and the only major work to be done was to stain and finish the floor. After that was done, the carpenters returned to clean up our punch list of minor details to be completed. They did everything - and did it well - ON JULY 11!If you are looking for a company that handles and coordinates every phase of your renovation, then Alure is for you.
We hired Alure to redo our first floor bathroom a few months before my son’s wedding and they did an AMAZING JOB!!! We received SO MANY compliments from our guests during the wedding! Greg G. was our designer and he did a great job of letting us know all our options and made many suggestions for what we could do in there. We weren’t exactly sure what we wanted to do, so we put our trust and faith into Greg and Alure and they definitely didn’t disappoint us. The outcome was a gorgeous bathroom that was done in only 5 days!!! They were with us every step of the way, so we highly recommend Alure if you want to work with a professional and friendly staff, creative designers and a company that will be with you even after your project is completed. We will be contacting them in the future for our other projects!!
A few years ago, we went into the Alure Showroom, and met our Designer, who designed our kitchen, and a few years later our bathrooms. Perfectly done, but what really sold us, was months after our kitchen was done, a small Part in our dishwasher broke, causing a small flood. After getting the dishwasher company to pay for the work, with Alure helping us get the appropriate paperwork, they redid our kitchen.They also were responsive to all repairs based on our warrantees, and the service department was always professional.Some of our friends loved the work so much that the booked jobs with them as well.But the most amazing part of this, was we were awarded a free vacation to the Rivera Maya Mexico, at the Hard Rock Hotel. We had an amazing time, a special time with other people who booked jobs and staff from Alure.I would recommend the staff, because they did a great job, and the company because they stand by the work.
Compliments to Alure Home Improvements for the wonderful new windows in my home. Today Tom and Jim were professional, efficient and very neat installing our new windows. Tim has been excellent to work with in coordination and follow through. Hats off to a great company that’s a pleasure to work with. Can’t wait to replace the rest of the windows. There’s a tremendous difference already in my home. We are warmer and don’t hear all the outside noise.
We recently had our bathroom and several closet spaces renovated to make our home more efficient using Alure Home Improvements. As everyone knows, renovations are fun in idea but can be a challenge otherwise. Working with Alure took so much of the challenge and burden away. As a company, they handled all of the planning, correspondence between staff, day to day problem solving and all the quirks that arise during construction with ease, timeliness and a smile on their face! From the start, our designer Christina Piekut was so creative and forward thinking in her design plans and she was also extremely responsive to our ideas during the process. Mike Kelly our project manager was there at every step along the way ensuring our house was well cared for during the process, the project ran smoothly and all matters were dealt with immediately. The construction crew of Adrian, Alex, Marty, Slavic and Kaz were kind and considerate during the entire process. They truly cared about the quality of the work they were doing, as if it were their own home! Matt the electrician is truly a talented soul. We have an old historic home and he was able to problem solve in ways we did not think were possible in order to provide lighting exactly as we wanted it! Elvis the plumber was extremely efficient and accomplished what seemed like an enormous amount of work in a short time. Joe was also extremely helpful in fixing a tiny shower head glitch at the end of the project in a timely manner and with kindness and consideration. All of the Alure personnel were extremely kind and considerate of my family while the renovation was happening. It was truly one of the best experiences weve had thus far. I highly recommend using Alure for your home improvements!
This is bathroom #2 that Alure did for us. The personal and courteous staff in itself is worth having them do projects. However, their workmanship is tops - professional and the end result is beautiful. They are timely, neat and I think their prices are fair. I would definitely recommend Alure to anyone. Thank you Alure for my beautiful new bathroom!
Alure did my siding and replaced all my windows in August 2018. Everyone, from Bob the salesman, Brian the project manager, and all the workers, did an excellent job. All were very professional. Then in January of 2020 I got a small leak in my roof. I dont even know if it was related to Alures work. I called them and they fixed the leak two years later, no questions asked. Augie then fixed the sheetrock and painted the ceiling. Very impressed how they stand behind there work. I highly recommend Alure to anyone who needs Home Improvement work. Jim McQuade
JONATHAN AND TIM FROM ALURE WERE BOTH PROFESSIONAL FROM START TO FINISH. THEY CAME IN WITH A GOOD PRICE . THE SIDING LOOKS GREAT. THEY HAVE A EXCELLENT TEAM.THEY CLEANED UP EACH DAY AND WHEN THE JOB WAS DONE EVERYTHING WAS LEFT CLEAN . I WOULD HIGHLY RECOMMEND THEM
I did a 5 day bathroom with them over 10 years ago and it is still the best decision my family ever made. We had a horror story with our downstairs bathroom and 3 different contractors needed to come in to finish it and I went from store to store picking up all the different materials so when we were ready to do the upstairs bathroom, I was not going with a fly by night company. We got several estimates and Alure was close to the same price, but they offered so much more. I did not have to go pick out things in different stores and then go pick them up and do all the heavy lifting, they brought the showroom to me and we were able to pick everything out at our kitchen table. We sat with a designer who looked at our taste around the house and was able to help guide us into picking the right color scheme, materials and helped a lot with the layout. We always assumed that since we had a 60 inch 1 sink vanity, that was what we would replace it with, but with some design tips from our designer Mike, he gave us options and showed us that with a 48 inch vanity, we would still get the counter space that we wanted, but it would open up the room and make it actually feel a lot bigger. We went with the option for the shower doors that had the bubble effect so that you couldnt see right through the glass, and it would give it a decorative look as well. With the pulse shower unit and rain shower that we put in the shower with jets, it made it feel like a true spa. To complete our bathroom, we fell in love with a tile we saw at the showroom in one of their displays bathrooms and that was the final touch that we needed. Emilio, our project supervisor, and his crew were great and they even finished in 4 ½ days! A couple of years ago, the mirror on the pulse unit looked like it was separating and I called up Alure’s service department, sent pictures to Cathy, which she sent to the manufacturer and it was actually a flaw in the design and they ordered me a new one, with the new updated style, and came to install it, with absolutely no charge. Now 10 years later, it still looks brand new!
I had Allure do my roof a few years back and service was great. I am writing this review now because I sold my house and needed to show for tax purposes the roof I put on the old house. I contacted Allure and they were able to provide me with a document to support this item. I wished they were in my current state of TN. Keep up the great customer service.
Had 2 baths and a kitchen renovated by Alure. Billy in sales made it easy to select fixtures, tile and cabinets and the work was top quality. Emilio as project manager took care of any concerns we had. I would highly recommend them.
Alure is a terrific company to work with. Paul Abriola did a great job setting up all the details of the job, and Tim Olsen was always there to manage the project every step of the way and answer any questions. The workmen always showed up as promised, and their work was of exceptionally high quality and craftmanship.Alure has now done three major projects in my home, and I will definitely call them again for the next one. I highly recommend them for any work that you may be considering.Thank you, Alure!
Ive been working with Jeff Surdi @ Alure to get new windows at my moms house. I live in Arizona and my mom is on Long Island. Hes really informative and made the best recommendations to fit her needs. My mom felt really comfortable talking with him and he took the time to explain everything to her..he was very patient. Hes also been keeping me in the loop with full details at every step. I highly recommend Jeff & Alure.
We had a great experience with Alure. From the moment we walked in to the showroom and were greeted by the receptionist, we felt like we were valued customers. We immediately clicked with our salesperson Greg Griffin who happened to be walking by at the moment and set up an in-home appointment for the following week.Greg arrived on time and with all the tools for the meeting, including samples of product that we could touch and imagine in our home. Greg stayed with us for four hours and by the end of the meeting, we had a price, a computerized rough of our new kitchen and a financing agreement.In short order, several members of the Alure team called and introduced themselves including Justin Bouchard, our project manager. Justin was outstanding. He was always professional and returned our calls in a very timely manner. Any question or request we had was met and we could not recommend him any higher.We had a few bumps along the way including permit issues with our town, however they were resolved fairly quickly and we were back on track in a reasonable time. Both Justin and Greg were constantly in contact with us throughout and kept us apprised of developments in the project.The professionalism of the tradespeople was outstanding. We were exceptionally impressed with the Tim “the Tile Guy” and Ozzy “the Floor Wizard” (my nicknames for them). Their work was absolutely impeccable.All in all, we were very pleased with Alure and we have the most beautiful kitchen to enjoy for many years to come.
After receiving multiple quotes to replace our siding, we decide to go with Allure and I’m very happy we did! Design consultant Joe May was extremely helpful and guided us through each step of the project. The job took 5 days and we couldn’t be happier. The price was fair and we will certainly use Allure for our future home renovation projects.
I do not recommend using Alure. They failed to comply with the New York State chimney code. Issue was raised with them on December 14 and December 18 but they did nothing to correct the situation. I incurred additional costs to get the chimney up to code set by New York State.In addition, they designed a split level heating system that they attempted 4 times to correct until I gave up and had a 3rd party plumber and electrician hired to correct their design – additional costs incurred.
Alure helped my wife and I replace our roof this year and did a great job. We worked with Paul and Tim who were very helpful and communicative. The roof looks great, Alure cleaned up all the debris and we have no leaks! I would definitely recommend Alure for any kind of home improvement work. You’ll get quality work that you know they will stand behind.
We just completed our second project with Alure Home Improvement, and are planning on a third. We chose Alure to do the kitchen remodel because, as expected, they finished when they said they would and the quality of the job was excellent. Did it go perfectly? Of course not, does anything? But any concerns were addressed by the project manager, Joe Russo quickly and completely. Billy Coen worked with us in our home to create my ideal kitchen, plenty of storage and workspace, with the exact finishes I was hoping for. On to our next Alure project!
After a bathroom remodel 2 years ago we returned to Alure to have our house siding replaced. We couldnt be more pleased!Everybody we had the pleasure to deal with was superlative. Bob Sansivero-Sales, Omar-Design, Tim Olsen-Project manager and Elmer and son-Installation.We love the finished job, the product used, the price and the personal attention. Thank you Alure Team for a job well done!
I would warn people not to use this company. they bully people who write negative reviews including questioning their integrity - accusing them of doing it for the money etc and for what they charge they dont even have an electrician and I was asked to find one myself. also unwilling to move large appliances and felt like haggling just to get them to agree to move a stove.
Truly an amazing job by real professionals. Their team led by Timothy Olsen went above and beyond to make sure that I was thrilled with their work. I would highly recommend them for any future jobs. Thank u again Tim for all your help-Alex G
Windows and roofFeb 03, 2019 by Donna PaulsenI needed to replace my windows, roof and gutters. I contacted Alure for an in home estimate. During the meeting I was provided with different options at competitive pricing. Each proposal was explained in great detail enabling me to make an informed decision . My windows make such a huge difference in keeping the cold out and look amazing. I was also able to pick the color for my roof from a wide selection. I was very pleased with the quality of the materials and the professional installation. Both projects took one day each to complete. The installation and clean up were awesome. The attention to details is always desired but seldom delivered. Not the case with my dealings with Alure. From my initial phone call to the project completion I received the utmost courtesy and professional experience. If you are looking to make improvements to your home and to not get ripped off with hidden costs, I would definitely recommend a call to Alure. I could not be more satisfied with my experience with Alure Home Improvements.
We recently completed a remodel of our two upstairs bathrooms and couldn’t be happier with the finished product! Our designer Liz Clemens was patient and helpful throughout the selection process. Our project manager Sal Vines was always available with any questions and it was clear that our satisfaction was their top priority. We heard about Alure from friends who are satisfied customers, and we now recommend them to our friends! As we embark on a kitchen remodel and construction of an in-law suite, we look forward to working with the fine team at Alure once again.
I would love to give Alure 5 stars but I cant. The work they did to renovate our bathroom was fantastic. Our new bathroom is beautiful. The Project Manager, Joe and the workers did an excellent job. The problem was after the final payment was made the customer service to obtain the final inspection approval by the Building Inspector was absolutely horrible. They dropped the ball and I was forced to make the arrangements myself. We are very disappointed with the after project customer service.I received a personal phone call from the owner of Alure expressing his concern and his apology to me was very appreciated. I will have no problem recommending Alure to my friends. I gave them another star for the apology.
I recently purchased all my home windows through Alure Home Improvements. They delivered,installed and made my house look amazing. They arrived on time and even fixed a couple of the frames around my windows. I thank you so much Alure Home Improvements.
Excellent business, stand behind their products that they sell . Would recommend to EVERYONE !!!!
After 20 years, I felt it was time to redo my bathroom. I attended the home show this past fall to search out some potential contractors and spoke with Greg from Alure. Having a friend who was happy with work done for her, I decided to use this business. Greg called and set up an appointment a few days later where we sat for several hours selecting from the many options he showed me. When the project started, Stan worked as the project manager, making sure that everything was done correctly and addressing any problems that surfaced along the way. I am thrilled with the results and finally have my dream bathroom. The entire team was professional, and trustworthy and I would highly recommend Alure for future projects.
Alure did an absolutely beautiful job on our sunroom. We LOVE it and are spending most of our time in it. RJ, the installer, was exceptional. He worked closely with us throughout the building phase, answering all of our questions, making adjustments when we requested them, and being a true craftsman. Frank, the supervisor, has been completely responsive and helpful throughout the entire process. We have very much enjoyed working with him. Definitely go with Alure!
Cant thank the Alure Team enough for their professionalism and responsiveness, especially during these difficult times. In short, they were great, from start to finish, the porch columns look fantastic!!! Thanks again guys, Mike F.
We just had Alure back to our home for a second time for work to put in windows and a sliding glass door. As always, the work is exceptional and the workers are always polite and do such a great job. We are looking forward to the next project with Alure. They do an exceptional job.
I have had the great pleasure of Alure updating two very important rooms in my home: my kitchen and bathroom. Each and every representative that I dealt with either by phone or in person was extremely knowledgeable, professional, and pleasant. Ken Gold, Joe Russo, Rob Weiss, Patty Tallini, Freddy, and Cathy from the service department are all amazing people. My rooms turned out beautifully, they are everything that I could have hoped for and more. It is rare today to have completely stress-free work done in the home, and Alure has come through for me on so many levels. Alure Home Improvements does meticulous work and stands behind it immeasurably.
I hired them to install new Marvin windows for my 3 bedrooms. The installers didnt install them properly - light coming through the gaps on the sides of the windows, different size of gaps between right and left sides of the same window, different size of gaps on different windows, didnt seal/insulate around the windows properly... Long story short, I called and their sales manager Mike came along with Marvin rep. They replaced a couple of the windows because the sizes were wrong. But the gaps on the sides of windows still big and have different sizes of gaps on different windows, even different gaps between right and left sides on the same window. I sent them the pictures. They told me Marvin rep. has determined the gaps on the windows are within tolerance. So it comes down to craftsmanship to minimize and even out the gaps. The sales manager came to inspect the windows the second time on 10/2/2018 and told me one of the windows still need to be fixed and he would arrange the installer to come back to fix it. That was last time I heard from him. I have sent them emails and called them a few time, no response. I think they stop taking my calls when they see my calling id.I paid $10,000 for my windows. The price includes 5 years labor, 20 years glass, 50 years frame as per contract. What good is their 5 years labor warranty when they dont even return your email/call to resolve the installation issue at the first place???I have waited a couple months for them to do the right thing. It never comes. I am posting this review to warm vulnerable customers like myself to be alert with this company. Yes, I see they are trying to build up good reviews here. The question is --- DO YOU WANT TO TAKE CHANCE WITH THIS COMPANY? Does it worth gambling with your hard earn money with this company? Whatever they say or put on paper, it doesnt matter if they dont honor it.
My exterior siding and doors were done 25 years ago. It was literately falling apart. But do to the bad experience with the company 25 years ago I was nervous with hiring the right company. After receiving multiple quotes to replace my siding and doors I decided to go with Alure. My exterior design consultant Paul Abriola was wonderful.He arrived to my house on time with the tools for the meeting including samples of the siding and pictures of the doors.Paul was kind and understood my nervousness and reassured me that the job would go fine. He guided me through each step of the project.The job was done in 5 days and I couldn’t be happier. The price was fair. I also would like to thank Tim Olsen the production supervisor and Jeremiah and his crew who worked hard on my house. But most of all a big thanks to Paul Abriola to get me through this job.I would have no problem using Alure for my next project. THANK YOU!!!
We have had 3 bathrooms remolded by Alure and couldn’t have been happier with the entire process. We have used the same designer and project manager each time.Rocco has great taste and ideas and Emiliohelped with the layout. The team sent to do the work couldnt have been more professional. Alure is like family and if I had another bathroom I’d call them again
Great experience. New home owner that did a bit of competitive shopping for new windows and found that Alure had the best pricing. Had 13 windows replaced, a new window put in the wall and sliding back doors replaced. From beginning to end the process was painless. My wife and I worked with sales professional John and project manager Tim. They worked around our schedule and kept in contact to check up on how everything progressed, as well checking in more than a week after the project was completed to make sure everything was still to our liking.
I just had a new roof, gutters and windows installed and I had a great experience. Tim, my project manager kept me up to speed on all that was happening throughout and made sure all was done well and to our satisfaction. From the day that Kevin came and gave us an estimate, through all the paperwork and clean up and follow up at conclusion the experience has been fantastic and I highly recommend them.
I had 2 bathrooms remodeled in my home. All of the work was finished on time and is amazing. Andrewz the installer was amazing and extremely friendly and professional. the office checked with me every evening to ensure the work was progressing on time and to ask if I had questions or complaints. I would use Alure for any work I need in the future. Thank you for a job well done.
All promises for service were kept. Every contractor was on-time, competent, clean & courteous. We had two follow-up items that we reported after the initial work was done on our bathroom. Both problems were fixed the following morning.While everyone of Alure’s folks were great, a special “thank you” to our project manager - Joe Russo - who was extremely responsive & thorough. Our chief carpenter - Fred & his wife Elizabeth - were without equal. Great ideas & advice and so pleasant to deal with.All around great experience with Alure.