Great last minute service on my car before making trip to Cleveland. Gave me peace of mind for a no breakdown trip. Always professional and thorough. Terrific local asset!
Josh and his team went above and beyond while servicing my truck. When dealing with vehicles it is important to have people working on them that you trust and respect. You get that from H and H. Highly recommended.
I cannot say enough about H&H Mobil. Very professional, very courteous, very fair and honest! Great place for all your cars needs! I drive 200 miles round trip because of my trust in Josh and his team, they treat me like family!
Excellent customer service! Staff friendly and helpful to find most affordable pricing! Zack couldn’t have been more nice, informative, and helpful with being price conscious! My car is running great! Thank you H&H!
I had my car towed to H&H because the car accelerated after braking to a stop, causing it to lurch forward when it should remain stopped. Although the mechanic drove it three times, he said he had run diagnostics and there was no problem. I had to take the vehicle to the dealer to have it fixed.
Battery went dead over the weekend and would not recharge. First thing Monday morning, I called H&H. They sent someone out with a battery starter and started my car so I could drive it to the station. They put in a new battery while I waited. I was out at 9:30AM. I really appreciate getting such prompt service.
They towed my truck a total of 3.5 miles and charged $405.00. Unbelievable. We checked the entire Lansing area to get an average cost for a similar tow & the average was $135. Beware Josh (H &H towing is a RIP off)
I have been a customer of H&H Mobil for a few years now, but no more. I started going to them years ago because a friend mentioned they were trustworthy, but over the past few months they have completely lost my trust. And my business. I don’t know if they have new management but it is not the same quality of customer service at all. My oil changes have steadily increased in price each time, jumping from 40 some dollars, to 60, up to 100 dollars. (I drive an old vehicle, there is just no need for a $100 oil change, I always tell them just give me the most basic oil change and nothing else.) The charges make no sense and when I argued with them about it, each time they said it was the labor and the oil I selected, which was a bold claim considering I asked for a standard oil change with nothing fancy (which I wrote on the form) and never selected any oil boxes. This last time I sent my husband in my place, and when he left he walked away with a bill lower than I ever paid. It’s clear to me by the way I have been treated by H&H Mobil that they think because I’m a woman they can price gouge me. I am not so dumb that I can’t check a box or read a receipt. And I’m not dumb enough to let this place take advantage of me again. I fully understand what has happened here and I will no longer be taking my business here. Ladies, I would avoid this place if you’re looking for work on your vehicles, you will be over charged. They start out nice, but after they gain your trust they feel entitled to overcharge you and tell you it’s your fault. No thanks, there are places in town that can change oil and charge a fair price, no matter who walks up to the counter.
Professional service, job will be done proper. Prices not the best. But you can trust the work will not be done improperly. If you value quality, then pay a good shop to work on your car.
Because of my family members motorcycle accident his bike was towed to H & H. When our insurance company tried to arrange for it to be towed to the repair facility, their front end staff stated our bike had already been picked up. 5 days later after a search by the insurance company & ourselves our bike was back at their impound lot with only the owner being able to find it.When I expressed my frustration with the situation, the owner offered to remove it from his impound lot & put it outside by the street.Im not sure if this is how this business operates all the time, but I dont take kindly to threats & will not use H & H again for anything. Im not telling you not to use this business, Im just reporting what happened to my family.
Josh and his crew are always so professional and helpful. They came to our house to jump a battery. Then at the shop, tested the battery and solved a problem with the gate lift. They always give great service and advice. Their polite and courteous manner make you feel well taken care of.
Towed a car on private property, with the approval of a management company that is NOT the management company of the complex. Police are even clueless as to who the management company is. SAD
H & H Mobil is really Mobil. With there 12 Wrecker Service Trucks they are faster than 911. They will be there fastest. So call Jimmy Johns and H& H Mobil at the same time. H &H will show up first.
Minor repair well done and not to expensive
Josh and his excellent staff are always courteous and professional. They know exactly what they’re doing and have serviced my vehicles and the community well. Nice job H & H!
Great price on oil change. Staff was great!
Tow driver was pleasant and had good attention to detail. The mechanics at this shop got my repair done quickly! Thanks!
Fast, professional and friendly service by an excellent staff.
The gentlemen that helped me each time i called or was physically at the garage were always extremely professional and kind. they listened to my problem without any bias or condescension. after inspecting the car, they made sure to do a rundown of what was exactly wrong, how it would be fixed and how much it would cost. i would recommend their services to anyone in the area with car service needs.
Honest mechanics! I know two words not often said together. We always bringing our vehicles to H & H. They go the extra mile to make sure the job is done right and fully stand by their work. I would highly recommend this business to anyone.
I’ve had lots of good experiences with H&H. They do great work and they are wonderful citizens of our local business community.
We had our Chevy serviced. Outstanding customer service and the car is running great. Thank you
H&H mobile is very reliable for towing. We were very satisfied with their service.
Been taking our vehicles to H&H Mobil for decades. My go to option for auto maintenance. Was there in early Feb to have my Jeep checked before a long trip. Service was complete, well-done and timely. Happy to recommend H&H Mobile.
The two gentlemen that towed my vehicle were very professional, courteous, and helpful. Unfortunately, I dont remember their names, but bless them for their kindness and job well done. Thank you
H&H has repaired our family cars in a timely manner. The staff is respectful. Most of all, the mechanics are honest & let us know what our options are - which repairs are necessary & which can wait a little while.
Very knowledgeable and dependable. Resolved overheating issue.
I got in an accident. They were not only thorough but also I think they went easy on me with the diagnostic cost. They could have justifiably charged me a lot more, but they didnt. Much appreciated.
Great customer service! Even had a coupon saved 100 on my service! Thank you!
I live out of state my daughter goes to MSU.Her vehicle stopped running and was towed to H & H mobile to be serviced. I had to do everything over the phone. Everyone at the shop was courteous and professional. They were great at communicating with me about what the problem was and had the problem fixed quickly so my daughter could get her car back.
I take all of my vehicles to H&H for repair. They make an accurate diagnosis, get things fixed right, the first time and charge honestly for the work. I recommend them to everyone!
Service was for replacing a bad stud and Jared from H&H was professional and quick at fixing the bad stud. Thank you and I highly recommend!
H and H is who we turn to for all our car needs! They are wonderful to work with, keep us safe and willing to go above and beyond.
I love getting all my car services at H&H Mobil. They go above and beyond the call of duty to make the experience as pleasant and helpful as possible. I recommend them to all my friends and family, who are also very pleased with their service.
Needed to replace the crank sensor, got it done before the weekend.
H&H knows the meaning of top notch customer service. My vehicle was in for air conditioning repair and the H&H service technician was knowledgeable, and diagnosed and repaired the issue within the time frame he specified. He kept in touch throughout the process of the repair. The price for the repair was reasonable and the value associated with peace of mind iin a job well done is priceless. Thank you H&H.
Great quick service. Friendly, knowledgeable, helpful staff. Thanks for the quick service!
My first time of using their service and they acted professionally and service the car in time. The value was so good too, far below my estimate.
Josh went above and beyond the call of duty we had a great experience
5 STAR+++They told me that I did NOT need to replace parts that Toyota recommended. They also reminded me that they had replaced that part for me 3 years ago!! Theyre honest, I trust them, and they saved me a lot of $$$!!!
Very good place to have work done great in price as well
A friend of mine went here and experienced clear sexism, and after being confronted about it H&H Mobil seems to be doubling down rather than issuing an apology to her and her husband regarding the issue. What a joke. Initially she was told it was because they used a premium oil even though she requested a regular oil change for her old vehicle, but now that she has proven them wrong with receipts they are trying to blame it on a brake inspection? Wow. Way to double down on your sexist mistake rather than just apologize and admit to the wrong.
H&H Mobil is the gold standard in towing and servicing vehicles in East Lansing. Always quick to respond, they go out the way to provide honest and straightforward assistance as well as providing trusted quotes on repairs. You never have to worry that they will recommend non-necessary repairs. They are trusted by the City of East Lansing and are strong sponsors and supporters of East Lansing schools.
The men employed at H&H are super congenial and informative. I am pleased with the prompt professional service they have provided.
If you want the job done right, this is where you go. Very professional and upfront people. You get what you pay for. The mechanics here are phenomenal.Towing is always on call, prices are reasonable and the operators are friendly.All around great shop.
My power steering line was leaking pretty bad. I was ecstatic when H&H said they could fix either that day or the next once they received the new part. They called me the next day around noon to say they finished the job and checked everything around it to make sure nothing else needed work.I would highly recommend this garage.Thanks for a great job.
I now see why other reviews speak so poorly on the professionalism and disrespectful nature of this company. As stated in other reviews, Josh Clayton has to be the most disrespectful “manager” I’ve ever come across. Absolutely unprofessional and rude. It’s honestly too bad this place has a decent repair shop, because if they were strictly a towing company I’m sure they wouldnt have such high reviews. An absolute clown show of a company and manager, watch out and pray that you never have to deal with them.
I will recommend anyone in need of roadside assistance to use H&H mobile.
I’ve been going to H&H for 50+ years and have always had the best experience.
I went to H & H to have our car evaluated for repair work. They gave me a thorough and honest assessment.
Ladies beware!!! This business will overcharge you because youre a woman! If youre looking for honest and fair pricing, look elsewhere.
Service was outstanding. They diagnosed and changed my battery right away and did oil change while I waited. Very professional. This place is great!
When the part ended up being less expensive than originally quoted they passed that savings on to us. Diagnosed quickly and correctly and had the job done earlier than anticipated. Always great to work with!
Good service, good staff
Usual quick turn around on an oil change.
I had an alignment and brakes changed. My car drives like its new again! Great job!
On time very professional did not standing job
I love this place they always take care of me ASAP
God bless the wonderful people at H & H! I am an active octogenarian who was returning home from the movies with my almost 97-year-old friend when my brake warning light came on. (She is very active and driving everywhere to help and run errands for herself and family. And she has a newer car than my 20 year old one - which we probably should have taken!🤪)Fortunately, we were close to H & H. These guys have been giving me great service for a number of years, so I headed for the station. Jacob kindly and efficiently checked to affirm that the brake fluid level was fine etc. I decided to head home so my friend could pick up her car in my apartment parking lot and head on to her home several miles away. The next morning, the mechanics came and took my car back to the shop. Within a few hours, they assessed the problem and returned my car, parking it right back in my assigned spot in our underground garage.The courtesy and concern shown by everyone at H & H is outstanding! I especially appreciate the fact that they enable me to stay in the comfort of my own home well they service my car. I have some health issues that make it impossible for me to sit in the repair garage environment.They are truly lifesavers for us active “seasoned citizens”‼️
Had an exhaust problem and they got me in quickly, diagnosed the problem to be a minor one and fixed it right away. Friendly and communicated well about what needed to be done and how much it would cost.
Josh and his crew are top notch. From the moment they towed the van to when they diagnosed and fixed it I felt like I was in good hands. Thank you H&H for getting me back on the road.
These guys are the best. I trust them to shoot me straight. They were able to diagnose a failing battery almost immediately, and swapped it out and got me back on the road in about 25 minutes.
They were here super quick after the call and very professional too.
H & H are always responsive to my needs and requests. They are always punctual with appointments, and they are very honest. They dont suggest a whole list of needed repairs (especially for an older car) but, rather, they provide options and alternatives to get the vehicle safely back on the road. And they are always friendly.
I have been a customer of H & H for over 20 years. I had a truck that I loved that they kept going for me for 16 years. I had not been in in awhile as I got a new car that needed no service for awhile. I recently returned for an oil change and was delighted to see familiar faces and get the same friendly, competent service. If you are looking for a place to trust for auto repair, I highly recommend H & H.
They were able to provide a service for my truck that I didn’t expect them to be able to do. The truck runs great and I appreciated that they showed me everything they were planning to do. They also gave me a fair and pretty accurate quote on cost. I highly recommend.
This review would not have been made if I wasnt frustrated by the situation Im in, so take it with a grain of salt.I probably will have no problems with the staff or service. That is not my complaint. The idea of towing cars at 10pm from a lot totally barren of cars is blatantly a way to make money. I havent paid yet, but Im positive my sin of parking somewhere unobtrusive to anyone will be punished with a heavy fine.This review really is pissing in the wind, as Mobil is a multibillion dollar business who stands nothing to lose. Of course I wouldnt reccomend this service to anyone. Why would I reccomend being towed and extorted to friends and family?
Excellent arrive with towing and repair of my BMW. Professional folks with on time completion of work and frequent updates on repair progress.
What a great car repair experience! Jacob called me back right away, he was able to fit me in, even though you guys were scheduling two weeks out and my brakes were fixed the same afternoon. Thank you!
Inaccurate oil change. Did not get rid of all the old oil before changing it. I paid $41 for an imprecise oil change for my engine.
The service bad. They damaged my car while towing it. They are ridiculously expensive. I’m student and they charged 300$ for literally 1 mile towing and when I asked about why they are so expensive they gave dumbest reason I ever heard. Don’t recommend it. There are way better towing companies in the area!
I scheduled a tow with H&H Mobil. I made an appointment at my mechanic’s and I wanted the vehicle to arrive there on time. The driver came in plenty of time—was friendly and completely professional !
Im through with waiting in line at tire stores for a rotation. I called in the morning, went in in the afternoon, and they had me on my way in 20 minutes. And I prefer doing business anytime I can with local businesses. Great job!
As Honest as Honest gets. Wouldnt take my fleet anywhere else
Multiple services performed with the highest integrity and efficiency!
Great service from our tow truck driver Dan. He was honest, efficient and courteous. I called for a tow to take my car to a garage but Dan jump started the car first and I was able to drive to the garage myself. A dispatcher also called me and told me what time to expect the driver. I recommend tis company.
Was experiencing what I believed to be alignment issue. Team at H&H did a quick test drive and realized it was a control arm issue. Had part ordered, replaced and back in within 24 hrs. Great service and all working well. Will certainly use again in the future.
Love this place, always quality work
Great folks to work with - very satisfied.
Was very pleased as to the short time I had to wait. Jarred was very kind & professional. Pls give him another big THANKS.Sincerely,Fr. Paul
I had mechanical repair work done. They were professional, on time and helpful.
I have brought my vehicles here a few times and always been extremely impressed by the honest service and quality work. They are truly helpful and won’t have you spend money on work that isn’t necessary. Thank you H & H!
Helpful and pleasant. Car would not start. They were there to tow the car within 15 minutes. Starter needed to be replaced. They noticed car was overdue for an oil change and called and asked if I wanted that done as well. Even though they were extremely busy, they completed the repair one day earlier than promised.
I am always impressed by the service I get at H&H. Not only are the mechanics excellent at their jobs, they are personable and willing to explain things in laymans terms. The young men that check you in for service are always so nice and helpful.I am consistently impressed by the entire crew and will continue to have them address all of my Subaru Tribeca needs
Great customer service! Honest, fair mechanics that do great work.
H & H has been servicing my vehicles for about eight years. There is no other place I trust to service my car. They go above and beyond for their clients. Never try to sell you something you don’t need. Honest and trustworthy business.Thank you H & H for continued great service,Your loyal customer, Linda
Issue with car battery...Charlie checked battery output for free and then was able to install a new one almost immediately....it was greatly appreciated with the cold weather last week.....many thanks
I’ve taken our cars to H&H for over 30 years. They are prompt, friendly, and they always do a safety check. I needed one this time! They easily fixed a loose part, but also checked my tires, which had suffered pothole damage. They truly take care of their customers!This time I needed an oil change. Their flexibility and service shone through, as always. My husband got a flat and needle my car. They made sure they got me in, even if I was late! This a wonderful place to do business.
Josh and his staff at H&H Mobil are the best. They are trustworthy, courteous and professional. On top of that they have a positive impact on the local community. I highly recommend making H&H Mobil your go-to for automotive repairs and to fill up.
Respectful, professional & prompt, reasonable service! Needed a section of muffler/exhaust pipe replaced on my 2005 Vibe. Even welcomed my canine soulmate when we walked down to pick up the car. Very impressed as a first-time auto service customer!
Were able to get me an appointment the next day. Listened and clarified the issue I had with my vehicle, then called and updated me as they took steps to narrow down the specific cause of the problem. Up front and honest about costs, quality of party options and when they could get the job done.
These guys, in all my years coming here, are straightforward, honest, and reliable. They remind me of my mechanic our family used in my small town growing up. Only place I take my vehicles.
Hi. I have always been treated well at H&H.The phone people are easy to talk to.They fixed my car problem and the bill was fair.Joel was especially helpful.Over the years Mr. Little would joke with me and my various Corvettes. I miss him.!!!
They were professional friendly reasonable and quick.
I trust H&H explicitly with my vehicles. They always give me fair pricing, do excellent work, and I trust their advice. I’m thankful to have a trusted mechanic so close by.
Lots of maintenance garages have licensed mechanics with fix it “know how”. H&H mobile separates itself in that I have complete trust that the diagnosis of my vehicle issue is accurate and the repair price is fair. I also have a great deal of faith when I lean on this crew for vehicle maintenance advice.
This place is a scam and ran by scummy people who are just looking to rip people off
Great customer service. Very friendly, good communication and excellent work.
My daughter’s car broke down in the middle of an intersection in East LANSING and H and H was on site to tow the car within 15-20 minutes. They towed it back to their shop on the weekend. The offered their repair service to look to see what wrong so I didn’t have to tow it elsewhere. They told me they were a little backed up on service but ending up looking at it and fixed it a day early than anticipated. So far so good. Repair was economical as I was thinking the worse. Would definitely recommend them.
The guys were courteous and friendly. They handled my situation with professionalism. Would recommend H &H for auto needs!