Car front was partially demolished by a deer dash, and it was towed to Fireplace. We had never used them before. They did a great job from intake to pickup, car was delivered as promised, kept us in the loop with problems getting a part, and it was clean and sparkly as could be. Very satisfied customer, High Recommend this business.
I rarely bother to write reviews, but the experience was superb. They did a great job on my almost brand new car. Customer service was perfect. 10 plus
Excellent workmanship and really professional customer service if I need bodywork again I will be a return customer and I recommend them to anyone that wants quality workmanship
They gave me an estimate and a time. It all worked out with great work. Car looked new. !
While visiting the nearby area, I was involved in a fender-bender and my car was not drivable back home. Our insurance company listed Fireplace Auto as a partner and I am happy they did. Fireplace did a great job with the repairs. On top of that, they kept me informed every step of the way on the progress.
I left my brand new Porsche with this business to troubleshoot an electrical problem. The owner took my car out for a joy ride and was clocked at 100 mph on Long Lane during the evening when my car should have been parked on the premises. When confronted the owner told me to calm down and that he was only having some fun.
These guys were the best. The work they did on my car is amazing! The car looks brand new. They were so kind & friendly and professional. I’m so impressed with my experience! Really an all around great service.
They did what they said they would, when they said they would. And did it well. I would recommend them in a heartbeat
Great customer service, good prices, fine work and on time. Can’t beat Firelpace Auto Collision.
Fireplace auto did a beautiful job restoring the damage to my car and made it totally hassle free
They are so nice there, thanks!!
I was completely satisfied with the customer service I received from Fireplace, as well as with the quality of the work itself. Highly recommended.
Fireplace Auto Collision gets high marks for quality of work and punctuality.However, the receptionist does not wear a mask and continues to transact with the customer after leaving her plexiglass protected area.Everyone else at Fireplace wears face protection.The business owner really should address this.
5 star all the way thru the process!
Proffessional personal and communicative. Lucky to have this kind of service in our community
Another great experience at Fireplace. My thanks to Gerry, Devin and Joe who made a special effort to deliver the car quickly when I needed it, and I know it was very difficult. Wouldnt go anywhere else in the Hamptons.
The staff at fireplace auto collision could not have been more courteous or helpful. The job was done exactly as they said it would and was exactly on time. The car came back to me much cleaner than it went in.10/10 Experience. Could not have been more happy
Great people. Work...not so much. When I received my car there were a few paint runs. Car was painted the same day I came to pick it up. Was left out in the rain. Not very detail oriented.
I have nothing but gratitude and praise for the service I received.Am especially grateful to Geri for her help, kindness and competence.
Repair work was beautiful. Car looked like it came off the showroom floor. And the customer service is unparalleled.
Fireplace is very responsive and keeps you up to date on the state of repairs. I was very impressed
They were fast and easy to work with. Work completed in time. Returned my car to me looking brand new inside and out!
Very professional, skillful, fair, timely and above all very nice!
Fabulous experience at Fireplace Auto ... would whole heartedly recommend them.
Excellent service and a fantastic job. Hope I dont have to go back, but if I ever have another issue, Fireplace Auto Collision will be my go to!
Really good ppl and keep u informed
Great work, great people!
Everyone here is always so professional and willing to help out. Lilly at the front desk is the best. If you ever have an issues go to them! No games, no gimmicks-just business
They did an excellent job on my car especially the paint match!! If I need work done in the future Ill go back to them. Thanks guys
I cant say enough about my experience with Fireplace Auto Collision. Fantastic communication throughout the repair process...job was finished on time, and came out looking great. Highly recommend!
Quick to reply and answer my questions.
Great body shop . They replaced my back door and back bumper . My car looked like never been hit before . No mismatch in the colors and no after market parts . Thank you Max for the excellent customer service . Great experience.
Nice people; competent, efficient service. Can’t ask for more than thatThanks.
Great Work