Overall one of the better locations in the upstate if youre just dropping something off fairly quickly or need to stand in line for any length. The employees are usually all working as a team and there is always someone to greet you immediately with instructions. There needs to be an easier way to drop off packages without actually entering the main area which is limited in people from time to time in capacity. While most employees mask up dont expect many people here to. It would make online sellers jobs a lot easier to have some curbside drop off and reduce foot traffic inside. Usually there are workers to accept packages now so that has helped tremendously from having to stand in line, but improvements in flow could be made here in light of increased ecommerce growth.

THEY HAVE NO PEN 😂 see the counter in the picture - no pen.Bring a pen if you wanna ship anything here. This office doesn’t have a pen to write address labels, so we had to change a location.

Had a package not be delivered. It got returned. It was important content. So i went got a ring doorbell. The mail carrier never came to my house. I live in a mobile home community so my mail box is 1 street over. Instead of bringing my package they just out the slip in my box and send it back. Today i had a package coming. I stayed home all day. No package. Checked my mail had a slip. Checked my Ring nobody ever came to my house. Had a supervisor be rude with me call me a liar then some women starys yelling. So i say i will bring my phone and shoe u on my ring that they never came. He told me come on.. When i arrived they sent a worker out and wouldnt face me or look at my ring footage. Its against the law to not deliver mail. And i will be pressing charges next time my mail is intentionally sent back due to lazy workers and poor supervisors

This is the last place you want to go if you are bringing a large quantity of packages. If youre the 10th person in line and one of the clerks comes back from lunch, they kick you out of the lobby even if youre holding a pile of pre-paid boxes and just need to drop them off. The self service chute always jams. You have to stand there and wait for the postmaster or the red vest to get you a cart. Then you have to push that cart over hard tile floor (not great for the auditory sensitive), through the lobby and then back in around all the people in line. Wont open the service door claiming the government charges them for it (but the maintenance man/janitor goes in and out). Cant use a side door, or a dock. They get grumpy if you ship international even with all the customs forms pre-filled out online.

Every employee has always been nice to me. Except for one lady. She has a northern accent and is always rude to me and other people.

Lazy mail carrier who delivers off Brushy Creek Rd. She will cram the box full rather than take it to the porch and when she does break down and brings it to the porch, she will stand at bottom of steps and throws it onto the porch.

This is not a complaint about the inside counter service but about home delivery. Today (April 12, 2021) I received 5 packages. My carrier had stuffed them all in the mailbox along with the regular mail. When I arrived home, because the box had been crammed full, the mailbox had popped open and 2 of the packages were in the road and one of them had been run over by a vehicle!! If there is too much mail and packages to keep them secure, some of the packages need to be brought to the porch rather than leaving the box so full that the contents start spilling out!!!

Was shipping a package and was off on the weight by less than pound, it was a 25lb package. I said ok let me pay the difference as it was a honest mistake. I then was told no I have to take it back and figure out how to add postage online. Luckily another postal worker who understands customer service and that my money can easily be spent at fedex or ups came and sorted it out. This post office which already has a low rating will continue to do so if it allows rude employees like this woman to be the face of the company. Attitude is the key to success when dealing with the public. Hopefully this review will find its way to this employee and help her in the future.

I had a package shipped from Richmond, Va. to Easley. For some reason, it went to Texas from Virginia, and then here. Talked to two people at the post office in Easley and neither could give me any answers. One lady, who I think is the postmaster, was very flippant about the entire thing. Didnt care that my package was not delivered as promised by USPS, didnt care that I was unable to fulfill a promise to a customer about delivering the item, didnt even offer an apology for the issue. All she would say was heres where it started and heres where it is now. Refused to give any information about a possible delivery date. Even after the item arrived in Greenville, its been 4 days and I still dont have it. NOTE: Package finally arrived -- nine days after shipping, and it was 2-day Priority Mail.

Seems like nobody there likes their job 👎🏿

I live in downtown Easley and I have the worst mail lady you could have. She is to freaking lazy to bring my packages up the steps so she reports there is issues with my packages. Worthless human being.

The Easley Post Office has AWFUL AWFUL Service. The male driver that drives the blue super loud van hit my dog and kept on going, even with being confronted. The people at the service desk are absolutely RUDE! Worst post office around. I wouldn’t even give them 1 star! Mail is always late and sometimes lost!

The passport application process at this location is outstanding. Thank you Carolyn for your experience and professionalism that made a paperwork intensive process easier. Wonderful service and staff.

I mail out orders from my store here occasionally and the employees are helpful when I have questions and make sure things are done right when I’m unsure of something. I appreciate their work and affordability.

I love using USPS honestly, but recently with shipping off my art (canvases, frames, etc.) Ive noticed they just throw packages into the back right in front of you. like, I get it if its a distance, but is throwing it really necessary? that just makes me want to wrap things up even more than I already do because of the lack of care at this local USPS in my town.

Everyone that works there has a horrible attitude. They act like they all hate there job and everyone who comes in is a inconvenience for them to have to deal with.

Great service

No cooperation with our community won’t listen to ideas and just an awful service in general.

Package says do not bend, guess what the high school drop out delivery person did! Bend a package with photographs inside. I guess that’s good enough for government work.

Like every company mistakes are made here and there. I work in a business and our mail carrier is Adam. Without a doubt one of the greatest employees this company has. He is informative, helpful, always positive, and if I ever have any issues he always goes above and beyond for a solution. 5 stars specifically because of this employee!

Rudest clerks ever. Facility is always a mess. Typical, government run business. We should demand more of our tax dollars.

Took my daughter to get a passport todayMrs,Carolyn was very nice and professional.Very good at multitasking. She made sure everything was correct. This is a very busy post office. She handles the pressure well with a smile.

I use this post office often. I usually ship eBay sold items around the holidays with high volume too. Rarely do I have to wait long in line and the staff is very helpful. Theyve even re-routed a package promptly to me that was addressed improperly by the sender and in route to that address. People have a tendency to only comment about the bad things in life (previous negative reviews by others), but Im sure the good overrates the bad at this post office.

Delivered an empty box with a note that said they lost the contents of the package. Tried calling dozens of times, but got a busy signal every time! Tried to file a claim, but the Easley Post Office marked the delivery as complete so I couldnt do that. So I basically paid $85 for an empty box! They are thieves!

I love this post office. They are helpful and courteous.

I had shipped a box to FL from Easley SC. Clever people knowing how to scam through paypal. I spent $94 to ship a Pageant Dress. A Dress worth $800. Got my tracking number, contacted through email what suppose to be secured by paypal and the person was going on ab the payment. I realized something was wrong and went immediately to the post office, in easley sc on pendleton st, and my package had not been shipped or sent. They stated i would have to PAY to intercept it and have it sent back to me!!!! I paid $15, they stated i would get a refund for my $94. They would not give me my package back. Stated it was out of their hands and when i did some reasearch online, went back up to the post office, with my receipt of paying for the interception. THE POST MASTER GAVE ME MY BOX WITHOUT HESITATION!!!!! Which they said they couldnt do. They would not give me a refund for my $94 and stated since the transaction went through the window they could not refund my money! I contacted another post office and they are helping refund me my $94 bc this Post Master REFUSED TO DO SO! Keep safe on the paypal sales folks bc some clever people are out at it. AND DO NOT USE EASLEY POST OFFICE only due to the POST MASTER!!!!!!! They are unfair and go to another post office to do your business.My name is Brittany Butler and im not scared to say that i wrote this message.

Packages saying delivered but never show up, mail carrier has lied about putting multiple packages In my box but the sender only sent one soooo.... caught in a lie there!So, now I’m fighting to get something done. Missing packages no one will do anything!!!

Ive only been here a couple of times, but every time has been a pleasant experience. Every clerk Ive interacted with was pleasant and patient with me. Some other post offices I felt hurried and like I was inconveniencing the staff with my tasks. Not here. When I needed to know where to install my new mailbox, one of the managers got me in contact with my mail person that day, and she stopped by my house on her way home from work to talk with me about it and show me exactly where to put it. These are great people.

I think we the public people Should Have A CHOICE with things like MAIL, WATER, POWER Company But we dont we have to put up with jerks who is all about $$$$MY OLD MAIL LADY USED TO OPEN EVERY SINGLE PACKAGE THAT CAME TO MY HOUSE I REPORTED HER FOR 10 YRS THE POST MASTER DIDNT DO NOTHING TO THAT OLD BATTLE AXE FINALLY THE OLD FART RETIRED THANK GOODNESS THE lady who replaced her will smile wave and all my package are never opened up

Package was supposed to be redelivered today watched the lady drive off today and make no attempt to redeliver it. smh do better

Dont use this location for passports. The lady that does them is rude and slow! Took over an hour for 2 passports. Also got mad when she had to take pics even though thats part of the job. Then instead of nicely telling me my documentation might not work I handed it to her and she said, and I quote, Uh uh. This aint gon work. Ridiculous. My mother in law works here. I feel so sorry for her!

Dont bother calling. No one will answer the phone. After three days of trying to get someone on the phone someone finally answered. I needed an appointment to get a passport. Apparently Easley is the world hub of international travel because it was going to be a month before I could get an appointment date.I called somewhere else......got an appointment for the next day.

Missing packages, told it was not found by a supervisor, while the mail truck was dropping it off in the mail box. Our mail gets put in other peoples boxes over two blocks away, and they put packages in front of our gate that opens one way (obviously one way), blocking us in the fence. When I talked to the lady supervisor she was short and rude, kept cutting me off in the middle of my sentences.

Did an address change and haven’t received any mail in almost 2 months went up to there office 2-3 times to see what is going on and all they tell me is oh we have no mail here when clearly on there damn website it says mail can be picked up in 15 days but there’s no mail there at the location wow hate this post office it’s no use

Everytime I have a package that doesnt fit in the box the same excuse is used cNo turnaround.....wrooooong

This is absolutely one of the worst post offices! The post master rarely gets up from his desk, even if someone ask to speak with him. An employee also told me he rarely gets up, if he did he might notice the state of disrepair. The mail is never out on time and we run a business that depends on payments through the mail. Just today I arrived at 11:40AM and the mail was not out. They use to have a sign that said the mail would be in your box by 10:00AM, then changed it to 11:00AM, and cant manage to accomplish that... customers of ours have received their payments marked *return to sender, wrong address back in the mail and call to ask if our address has changed (which it hasnt in 55years) and they have the correct address on their envelope. It delays our payments by weeks sometimes.You can tell the postmaster does not care by simply looking at the exterior of the building! There is rotten places in fascia, the grass is rarely cut, the trees are not trimmed, the loriope has never been trimmed, etc. Also it is odd to me that they allow the restaurant employees from across the street park in the post office parking lot on Thursdays, Fridays, and Saturdays at a federal piece of property. Maybe that means we can start storing our boats and R.V.s at the post office parking lot?It is common knowledge among many business owners in town that have post office boxes (because the mail is supposed to be put there first) should not show up before 11:30AM and might have to make two trips in their day to get their mail!

Not getting all my mail. Their number is ALWAYS busy

We run a business from our home and always have packages to be picked up. Theyve missed the pickup several times and when I call to get someone out to pick up, all I get are busy tones on the phone. I called corporate and was told there is more than an hour wait to speak to a rep. This post office is by far the worst post office.

I have a mail box at this location on several occasions I have another companys mail in my box. Ive return the mail and ask them to stop the confusion and give to the right mail box and make sure Im getting my mail .I checked my mail box yesterday and its still happening. This crew is so incompetent. How can you mess up over and over again? Different company and different box number .

We have a storage facility next door to the Chamber of Commerce today was the first day Ive had to experience the Easley post office I was really impressed by the customer service I wanted to make sure I gave them a 5-star review employees are doing a great job grateful grateful

If I could put negative Stars on this review I would. We do not receive 95% of the mail that we are supposed to. Most of the time we get other peoples mail. I really dont think the Easley post office knows what addresses are. I have contacted the post Masters did not do any good. Easley should do away with the post office.

After more than a month ago (2-1-17), losing a package to another person across town with the same house number and the Post Office doing nothing about it, they have now delivered some of that same persons mail to me! Called the PO, and whaddya know? Closed. Unlike the other person, Im not keeping their mail. I wrote Not here! on the front of them and put them back in the box. Maybe one day theyll be thankful enough to return my merchandise. Doubt it. Using first class with the Easley Post Office is a crap shoot. They are bad not to answer the phone, especially if youve complained. And they are bad not to return calls as promised. Disclaimer; My regular carrier, Scott, usually gets it 100% right. The problems come with the Unionized substitute carriers who dont have to pay you for lost or stolen packages gone due to their negligence and the Post Master and Supervisor who dont really care.

The local USPS driver threw a package on our front steps that was witnessed by my husband. When my husband addressed it with him he lied and said that he just tossed it, the package is labeled FRAGILE. then the driver said that next time we will just pick our packages up at the office. The postmaster is no help at all. No one will help us have the packages delivered to the house. Even if someone is home they will not deliver the packages. Online help said to mail a letter to Washington DC. IF you get a job as a mail delivery person....deliver mail...its in your job description.

Despite my many attempts to smile and be sweet to a particular male employee there, he has continually been grumpy and rude. One time I had to leave (kids in tow) to purchase new shipping materials at the local drugstore so I could rewrap a package that I had worked very hard on to conceal any previous letters or symbols. Anyone else would have taken it and been appreciative that i was following their rules. So ticked. Had to come back and get in line again only to be treated with a frown again. I saw him throwing peoples boxes around that are clearly marked fragile...no one like this should be allowed to work in a customer service position such as this. I drive out of my way to go elsewhere where Im treated better now.

By far the most rude management I’ve ever seen. The manager is terrible and one of her carriers is rude. We’ve spoken about her carriers issues several times and she shrugs her shoulders and takes up for her. She’s yelled and ignored us after coming in several times too.

My mail lady is SUPER nice and amazing. but the mail runs late here. and i havent got my package on time. It was supposed to arrive today and it hasnt. I try calling and calling but the line is ALWAYS busy. But atleastthe mail lady is nice.

I went to this office today, Lady at front desk was really rude, she yelled at me for no reason. Will not be coming here again!

Worst post office on the planet. Loses packages, misplaced mail, rude, incompetent, nobody has a clue how to help, offers no help, has no answers, horrible attitudes, does not correct their wrongs, terrible service, terrible management.

My neighbors and myself have made numerous complaints to the Delivery Supervisor and Post Master here. They continue to drive onto our lawns ruining the grass, creating muddy ruts, and have damaged three sprinkler heads already. Theyre still doing this and have not reimbursed me for any of the above damages. Something needs to happen from the top down and soon.Regards,Concerned Customers

A trip to the dentist is usually more enjoyable than going into this post office and dealing with a certain woman at the counter. She is very arrogant and rude to say the least!

Its a great post office. Brenda Waters, its any as in Why havent I been getting any of my packages. Not none. That makes you sound uneducated. Also, the usps does not deliver packages sent by Fed-Ex. That just makes you stupid.The people at this post office are nice, fast, and do extra stuff like answer the phone at 5:30 (4 hours before they open).Thank you guys for what you do, and the idiots you put up with.

Yes I agree a three or four that are always up front are the best most polite most patient know their jobs know how to help the customers what crystal is no good and the postmaster is no good letter carriers are allowed to throw return receipts in the garbage as the other commentary stated there is no work ethic there is no recourse for the customer

The worst experience .. poor management, rude employees working in the front desk, ect ect ect... 0 stars

When they actually bother to deliver the mail you have to search the neighborhood to find it and try to get everyone elses to them that was put in my box. I always get a neighbors mail even from a mile away. The post office should be shut down. The mail people steal, throw mail away that they cant get delivered before the end of the day. A post person said they are getting excited, that their christmas comes from lost packages... Our mailman only shows up once a week. But you can never speak to anyone or tell anyone who cares. Its a federal offense to steal and throw mail away but no one cares...easley post office should be closed down. They are worthless

Package got there at 5:30 am its almost 10 and they it says its still there not sure if they left yet but the post office does not answer their phone which is the reason for the 1 star terrible.

This place is bad. Not for a weak person to attempt buying, picking up or mailing anything!!! Even if your name is on the item you will walk out feeling guilty for visiting!! The Saturday manager can be very disgusting. It is a disappointment that my tax dollars allow these people to still be employeed.

I get other peoples mail. Other people get my mail...some are kind enough to bring to my door...others dont bother because I never see it. Am expecting important package, already 5 days late. A note from USPS was placed in my posbox stating it appears this address has been vacated I wrote back...no Im still here...I have called, visited Easley Post Office in person, to no avail...they are very attentive to hear my complaint, but still the same things continue. Also, why dont the mail carriers wear uniforms? So unprofessional! I have NEVER posted a negative review before!

They Suck so bad.. LOst my package... mail lady run super super late. Everyday. . Some days she dont run at all... post office works wont answer or pick up the phone when a customer is calling . Poor poor service....

I have a feeling that you slack big time. My packages arent getting delivered on time.

Inmproments on customer service, however the office needs some custmetics repairs.

I get other peoples mail and they get my mail, my packages are lost in the mail I get so frustrated and I feel there is no one who cares enough to try to fix it!!Please get your crap together Easley Post office!!!!!

Bought and paid for a lot in Pickens County to build a house on, put up a mailbox, been receiving mail now for 6 weeks, didnt receive mail today but a nice note stating we cant get mail at that address until there is a home built on it. This seems like laziness to me on the post office part. Very dissatisfied customer right now considering I have to go by my lot everyday to build on it but cant receive my own mail. I have to pay Pickens County taxes for this lot but cant get my mail. What kind of junk is this.

I was helped above and beyond their job description.thank u thank u.

Very few people at this location have any work ethic Crystal has no customer relations skills postmaster never returns any calls even though his boss is bosss office ask him to the location is very bad very nasty I feel sorry for the three or four that work I sympathize with return receipts being thrown in the garbage thrown away not return we have a contractual obligation at the post office fails you cannot get a refund you have no recourse just like the man said they are federal I care nothing about the customer they care nothing about the customer who puts gas in their car and food in their belly and on their table to feed their children that is the bosses that stink rude and hateful Christi

I called the local office, rudest women I have ever spoken to. If I could give zero stars I would. She should be given a training class on customer service.

They had the absolutely worst attitude, very rude, and we’re no help at all . Will never, ever be going back to this post office.

My name is Brenda waters @ 109 Pearson Terrace Drive apt.L, Easley S.C. 29642 . why haven`t i been getting none of my packages they were sent fedex and were labeled wrong address. please check into this matter i have lived here for almost 2 years

Super disappointing. The staff at this location was degrading to me while i was just trying to locate my package, one office worker in particular was degrading to me when I attempted to show her my tracking number on my phone. This is not the first time either, they have a reputation of being rather unpleasant and I hate going there. Also, her unwillingness to help search for my package was disheartening. 25 minutes later she tells me is may be on the truck, not sure.

TERRIBLE STAFF!!! Super unhelpful and RUDE! Supervisor was terribly inconsiderate, and blatantly disrespectful when I came to pick up my package. I had my mail on hold and they sent a package I was waiting for back to the sender despite my hold still being valid. I would get a new post office if I could.

Once again we have been here all day waiting for our package with someone watching the front door and we get an email saying the delivery was attempted, but never saw anyone. This has become a running joke at this point, such poor service. Once again though, nothing can be done about it.

By God, can I get a human on the phone, none of the options fit...a human, a human, hate automated voice, so stupid...a HUMAN! I want to speak with a living, breathing, person!

Im gettin really pissed off that Im not gettin my package and somebody needs to do there job right....

They mix up people mail badly its like they cant even read, the whole staff needs to go back to elementary to learn how to read

Will never use post office ever again.It took me weeks to track down my tracked mail.What a joke the system is!Not one person at the post office cared about my problem.

Trying to call the post office in Easley, wait time to speak to someone is over an hour .... please answer the phone, how lazy are you for God’s sake !! I wanted to complain because my just delivered mail was covered in spilled coffee from our carrier, all my mail soaked in his spilled coffee ... nice, thanks !!

I turned in my change of address two weeks before I moved... still my mail is going to my old address after four weeks.

Awful. Lost package, never found. Carrier didnt even leave claim slip when no one was home to sign. Then the package never made it back. Hmmmm.....

If it werent for the self serve postal scale, stamp dispensing machine, and mail boxes, this place would be of no use. The tiny office to the left when you enter gives NO efficient NOR COURTEOUS service.

Extremely nice staff

The customer service of upper management is horrible. Mail carrier can not step out of car to put mail in box for some businesses apparently.

Trash, worst post office

The phone seems to be off the hook

NEVER ANSWER THE PHONE!

They delivered my package to the wrong address and I never received it.

We love our mail lady!!!!

Worst post office ever. Always takes 45 min to get damn mail. Fire everyone there

Everything you expect from a post office.

Some of the staff is super rude!

They need another number

Rude staff

Its the post office...

Terrible