Ive always received great customer service from any Enterprise Ive ever been to. Even though they didnt have anything available and neither did any of the other ones at the time they were extremely courteous and apologetic. This is still the only place I would ever rent a car from

They always have my car ready to go, usually a nicer car than I expected. Good service, no problem.

This was my first time getting a rental car and it was such a pleasant experience. From the reservation online to returning the vehicle was great! I took advantage of their pick you up option and the driver was friendly and a great conversationalist. I ended up extending my rental and that was hassle-free. I paid $300 for my security deposit and ended up getting it all back once I returned the vehicle. They even offered to take me back home and that driver was amazing as well. All in all, I definitely recommend this location if you need a rental car. Thanks for everything!

Everyone I interacted with was helpful and friendly. I would definitely rent from this location again.

Great and fast and friendly and clean .I am very pleased mike and Bradley wonderful management.

Highly recommended. Love the atmosphere and the down to earth gentleman that kept it professional and very helpful with rental.

This place is one of the most rude, unprofessional places I have been too since moving here. We were provided a vehicle through our insurance company after my boyfriends vehicle was in an accident, this was supposed to be for the duration of the repairs. There was an issue with this later on and the repair shop was taking longer to repair the vehicle so they were contacted about extending the rental. We were told by the auto shop and Enterprise that they would handle it and didn’t need us, as a third party, to do anything. This was on a Tuesday. We were then contacted on the following Saturday, at 11am, and told that the vehicle had an outstanding balance and needed to be paid on or returned. I attempted to explain to the man on the phone that there was supposed to be a set up with the repair shop and Enterprise where the auto shop would pay for it. He gave me the ultimatum of “return the vehicle or assume liability.” I asked him if it could wait until Monday when the auto shop was open to deal with it and the man got extremely rude and said it HAD to be dropped off today, in less than an hour, to the location. I attempted to ask him what his name was and HE HUNG UP ON ME. What professional business has customer service representatives that hang up on customers? So my boyfriend and I rushed the vehicle back to the Easley location right then. I checked in with the only woman working in the store. She took the keys and told me she would check gas (which we had just filled up the tank from the quarter they have it to us on) and mileage. My boyfriend and I waited outside for her to come check off the vehicle and she comes walking out with another customer (who had come in after me) to get his vehicle checked out. She was asked if she was going to check the vehicle out and she stated she was and we did not have to be there for that. Against our better judgment, we left the business. I looked at my credit card the next day and there was a $190 charge on my card! I called and asked what that was about and the woman stayed she charged a $100 cleaning fee for “dog hair and cigarette ashes” in the vehicle. I was appalled. No one had smoked in that vehicle, period. Furthermore, I have two VERY large dogs who would never be able to get into the backseat of the truck we had as there were no steps on this particular vehicle. She claimed it took her and hour and a half to clean the vehicle, which was a bold lie considering my boyfriend and I had vacuumed it out a few days prior due to all of the pine needles dropping and getting into the vehicle. I attempted to call the main number for Enterprise and got the pleasure of speaking to an incredibly rude woman named Kimberly, who completely dismissed my concerns about the poor customer service provided. I can definitely say I will NEVER use Enterprise again. They are shady and rude and don’t even deserve the one star I was forced to give them.

The people are so very nice. Have the cleanest store I have come across. I love the car they rented to me and not one spot of anything inside. Super clean !

Everyone in this office is incredibly nice and helpful. I have rented 2 vehicles in the past 2 weeks as my truck is back and forth in the auto shop and the employees have been extremely accommodating. Highly recommend.

I have always rented with Enterprise. Prices are good.

Great service and professional approach to customers. Zack helped me and was terrific. Jamil is the manager and always ready to go the extra mile for his clients. Cant beat em.

Dont waste your time or money at the Enterprise office on Calhoun Memorial Drive in Easley SC. The desk people are friendly enough, but the manager is shady, and could care less about customer service. He would rather sit back behind the scene, and mumble to his staff, rather than actually talking to a customer. Im seriously considering canceling my Enterprise Plus membership, because of this location.

Very happy with the month rental.... Jamil did such a great job of coming through for me on this SUV, told him we were going to be gone for several weeks and needed a good long haul vehicle. Jamil was able to secure a Expedition MAX, incredible ride. What I appreciated more than anything was his enthusiasim and willingness to go above and beyond. If I had a need for a professional sales person, I would do my best to hire him....Enterprise is very fortunate to have a quality person representing them!!!!

I’ve always found the rental prices at Enterprise better than or very competitive with any other rental company. The rental process has always been simple, both pick-up and return. When the need arose to change my contract it was as simple as a phone call. This time was no exception.

Nice friendly people there

Awesome people and very helpful

Love camry too fast for me

Helpful service and good cars.

Have been a customer of Enterprise for years. Had another great experience with the Enterprise office in Easley, South Carolina around the holiday season, 2020/2021. The people the manager manages to find and hire for that office are the kind who consistently go out of their way to provide excellent service. A lovely young woman who had been promoted from car washer to an inside-the-office position multi-tasked today beyond all expectations. A couple weeks prior, another top-notch fellow gave me what turned out to be about my best Christmas gift of the year by finding a way to make a delightfully fun car that I would never have considered renting a possibility even for me. If youre trying to decide between nearby Enterprise offices and the one in Easley, Id recommend Easley. My recent experience here reminded me why, after all these years, I go straight to Enterprise when I need to rent a car, and dont even bother with comparison-shopping other car-rent companies.

Trying to get the family, the dogs, and the decorations to Charleston from Easley was quite a challenge, but Enterprise saved the day! The 15 passenger Ford van had room fr everything, plus it was clean and in excellent mechanical order! I made my reservations online, so picking it up was a snap! And the staff at the Easley, South Carolina are always so helpful and friendly! Enterprise is the ONLY place we use for car rentals!

The assistant manager assisted me. She seemed over worked. She was helping multiple customers at the same time. There was a lady seated at a desk who possibly could have helped her. There was a bit of a wait but I was pleased with her service. Very nice and personable.

Took money out of my account 2 times without permission. Everytime I call to speak to manager, they are out of town or in meeting.

Fast and easy pick-up and was able to drop off at the dealership where my car was. Nice car. I do wish they would not put all keys on the same ring. This car had two key fobs and it is really not user friend to carry around that much stuff also if my wife wanted a fob she would have to take both. We have used Enterprise in the past with great results but have always complained about the bunched key issue. I think if you separate them they charge you a fee.

Better than hertz

Easley doesnt offer many car rental services. Enterprise is about the only place you can rent a car from unfortunately.The turnover staffing is not good. Their hours are very inconvenient. They are closed on weekends and holidays ( which is when most people want to travel), so of course their prices are astronomical!!Be very careful when reserving online. Their estimated pricing is nearly $100 different when you get to the counter. They told me that the system charged me for the wrong reservation, and still didnt receive my full reimbursement. Plus, I took it back a day early.Pay close attention, or they will overcharge you!

I have rented from enterprise in Easley SC and Im always pleased with there service the employees are very nice and I have no trouble from them or there vehicles iam a very pleased costumer and will use again when need be ..Thanks

Awesome people their, and they really care about getting you in the right car!

Wonderful staff, and very accommodating!

Super nice crew out there. Got us in a car and out in less than 10 minutes.

I have never had such a difficult time renting a vehicle in my life. We booked a reservation online for a vehicle, even called ahead asking what we would need to bring to their office which is 20 minutes away from me. We get there and are then asked to provide paperwork for proof of residency. Are you kidding me? Not only that, they had no vehicles available. I would never recommend this to anyone. If you dont have a major credit card then dont try to rent from them. Very frustrated!

Super cool crew

I have always rented from Enterprise Rental. The service at the Anderson location was great. They didnt have the truck that I needed at their location but found me one at a neighboring location in Easley. The employees at the Easley location we just as friendly. The check in and return were both effortless. Thank you!

They were VERY NICE and it was a very fast easy process and the agents were all so very nice.

My experience at this location was awesome. The staffs were very friendly and helpful I will be coming back again.

Reserved a car the night before. It was ready and waiting on me when I got there. Very friendly staff at the Easley SC location. Was in and out in no time. Would definitely use Enterprise again if need be.

Great service and friendly staff.Enjoy doing business here.

Normally things are great! But last week we had a car break down because the mechanic messed up an oil change! We broke down in Columbia on our way to work in Florence. The breakdown cost us over $300 due to missing work that night! In the end all they gave us was 2 free days of rental! Our loss was the equivalent of a whole week of rental!!! The location manager gave us one day & her area manager only gave us one more day! Didnt care that it cost us over $300 in lost wages! On top of that, they change the rate every 4 weeks! U dont lock in the rate the first day! So one month u could be paying $234 a week. The next month it could jump up to $295 a week!!!

When I arrived to pick up my rental, a Chrysler Pacifica, I found that the vehicle reeked of cigarette smoke. I needed a minivan. We were leaving early the next morning for a 700 mile trip. There was only one alternative which also smelled of smoke. The van was bombed but it did not solve the issue. Also there was only one key available.I asked for a discount but that wasnt possible. When I returned a month later they charged a detail fee of $100. Come on a vehicle on a trip gets dirty after one month.

Arrived to the facility after placing a reservation through insurance a week in advance only to be told that since they didn’t have the right car to fit my “$25” per day price through insurance I would owe extra money every day. They did not even offer to waive the excess fees when they were at fault. Not good customer service. Went to hertz and they had plenty of options and took me right away and helped me.

Charles from Easley Enterprise brought a vehicle to me he was very kind respectful and professional he took the time to explain how to operate the vehicle and reasured me of the sanitizing process that Enterprise use THANK you Charles for your EXCELLENT customer service 🌟🌟🌟🌟🌟

I Needed a rental while my truck was being worked on. Was in and out in less than 15 min.Thanks!!!

Jamil & his team were awesome! They went above and beyond to make sure my experience was a positive one.I had left an item in one of my rentals and one of the women remembered me and returned it, it just happened to be a gift from my uncle that lives 8 hours away! Thank you Enterprise of Easley & all of its staff!

I will definitely go straight to Enterprise if Im ever in need of another rental car. They were great and made the process as simple as possible. The car was very nice and clean. I needed the car an extra day but didnt realize it until about an hour b4 the car was due back. I called them and it was no problem at all. Enterprise is a great company.

I completely take back anything I said about this branch. I did have a issue that I was very upset about but Devon and Katherine took care of everything and I left with a much better experience. I would definitely recommend this location and both employees mentioned went above and beyond what they needed to do to make me happy. Thanks for coming back with excellent customer service.

I have obtained a vehicle a couple times from Enterprise Easley while my vehicle was in the shop. Always a pleasure to deal with these folks. Very pleasant and friendly.

I always come here for my rental needs. Everyone is always so pleasant especially Devin. He is always so thorough to ensure I know and understand my options. This place is quick and easy making my life so much easier when it comes down for me to travel.

Everyone we spoke to was extremely friendly but we were supposed to have a reservation for a car while ours was being repaired and none of the locations in our area had a car available. I called 6 different locations and none of them had a car. We also tried to call the day before to confirm our reservation but there was no answer after waiting on hold for more than 15 minutes.

Even gave me a ride home during the crisis!

Driver late picking me up/ had to wait a long time for them to complete some things on the computer....and to take me back to get my car.......also I my rental car was not cleaned up at all....the inside windows very dirty....the floors where floor Matts go need carpet shampooing.....the seating upholstery had food spots in a few places...needs shampooing as well. Other than that...all the staff were great people.

Branch Manager Michael provided outstanding service for our car rental. He went above and beyond to accommodate our needs. Seal of approval from a Retired Marine with high expectations.

This was the only Enterprise around the Greenville area that had a small SUV available. I had to rent a car that day due to an accident that morning. The staff was attentive and worked with me to ensure I got this particular vehicle, even though the insurance claim was not yet authorized. I was very pleased with the service.

Enterprise always has friendly serviceand clean cars we always use Enterprise!!

Great experience! Made every effort to make sure I was getting a car that was in good shape. All employees were pleasant to deal with from the phone, to the front counter, to the nice lady that picked me up at the auto repair shop. 5 star service. Highly recommended!

I had a great experience with this location. I had to drop my car off at the shop to be repaired and called Enterprise to come pick me up. A gentleman was there to pick me up within 10 minutes, maybe even less than that. We got to the office and we saw that the insurance company had not made a reservation for me. Heres where the customer service went from good to EXCELLENT: I did not have my phone on me so I did not have the claim number, my adjusters name, or even a way to call them if I did! They offered me a phone, spoke with the insurance company after I was connected, and got the rental set up. Well, the insurance company set my rental up for 4 days and the body shop called me after those 4 days and said they would need 4 more days. I called Miller and he said, No problem, well contact your adjuster for you. It was so easy, I didnt have to do anything! When I went to get my car out of the shop Wednesday (two days ago) they told me to just leave the rental car at the shop and that they would pick it up. Overall 5 out of 5, will definitely rent from in the future.

The staff at this location was friendly. However; there wasnt much of a vehicle selection and the car I was given wasnt the cleanest.

Enterprise car rental in Easley SC has a great variety of vehicles, super great service and you can’t go wrong with the unlimited miles. I have used many times and will continue to use Enterprise for my vehicle rentals.

I have rented cars from enterprise in Easley on several occasions and every time the service was excellent! They are friendly helpful and make sure u get what u looking for. And the cars are great too.. I will always be a loyal customer to this store!!

Very satisfied with the car we had. We had reserved a Ford Explore 2-3 wks in advance but it was understood they couldnt get one so the Buick was substituted. It worked out fine. Our reason for renting is we just didnt want to put the miles one our vehicles. We wanted the experience to drive the Explore as we are planning to purchase one & thought it would be nice to try it this way as well.Thank you.

Had an amazing experience at the Enterprise in Easley. The young lady that helped me was super informative and professional, I had a really nice conversation with her. I believe her name was Angel- she had red hair. Would recommend to all my friends in need of a rental, really enjoyed this business.

Service was great all in all with one exception. A lady backed into the rental. Through the process of calling it in I found that none of the Enterprise’s databases talk to one another. This is the second time I had to deal with it. It would be great if when you call and tell one CSR all the info and you get a claim number that all anyone at Enterprise should do is pull that and bam there is all the info, no need to repeat all the info again and again.

Spotless, organized, and spacious inside. The parking lot was a little rough. Their service was prompt and courteous. This location is also closer than the branch I usually use, so Ill be trying to use this one more regularly.

We rented a full-size SUV to drive to the beach and were overall pleased with the experience. There were some issues with the vehicle itself, but probably more due to our inexperience with the 4-wheel drive (it floated when driving--difficult to maintain straight, but I think we had in the wrong setting). It did seem to pull a bit to the right on the road (alignment?), and when we turned sharply going around parking deck (tight curves) it seemed to make a clicking noise, then a popping sound when straightening back up.None of this is a deal-breaker--we mainly pointed it out to the reps for the sake of future customers satisfaction. We were well-pleased with the additional room, and are even looking at purchasing a full-size SUV for ourselves. We loved the back-up camera especially!

Very friendly.

Have rented here in the past, rented just recently and will do so again. Each time, I have been treated well when I picked up and when I dropped off. Miller, Hunt and Maria have done a great job and have been professional and courteous each time I have had a question or concern. I have recommended this place to friends and family.

Service was okay. Nothing out of the ordinary. We rented a car from them and it drove like a dream. The ONLY 2 things I didnt like was 1. The car was due for an oil change 2. The windshield wipers werent good. Other than that their service was okay, it was a fast process of checking in and checking out.

This was once the best place ever to get my rental cars. but not so much on the last visit. It took over an hour to get my car that was reserved two-three weeks in advance and the car was not very clean at all and the gas light came on before I could get about a mile up the road. It is the closest one to my home but not sure if I will return.

Excellent service, zero issues. My husband and I rented a car for a long trip when ours was unsafe to get us there and home again. Thanx to our rental we are home. We definitely will be return customers. Thank you Enterprise for helping make our trip a safe one.

I couldnt have asked for better customer service. I think the one who assisted me was Cassie, she was wonderful. However, I spent $5 out of pocket for air. The driver side front tire has a slow leak and the brakes need to be checked, they are not scrubbing yet, its coming though. Also I had to reset the oil change notification.I returned the car to the Seneca location and the staff there is just as awesome.

Jamil, and Julie were AMAZING. Such awesome people working there .

Let’s start with the car: the car was dirty, covered in food crumbs, trash and there were roaches in the car. The car had LESS than a quarter of a tank when they gave the keys over. The trunk didn’t open properly and the second row seats were inoperable if you wanted to get to the 3rd row.The staff: we addressed this issue and they didn’t care. Blew it off like it wasn’t THEIR problem. Now I understand the poor reviews for this location. I hope this location re-evaluates their lack of customer service or just closes all together.I wouldn’t recommend this place to ANYONE. If your insurance agency recommends them.. tell them no and ask to use another service because you’d rather drive your broken car instead of a roach infested piece of garbage.

I highly recommend them over Hertz. Hertz had no cars even though my insurance made a reservation weeks in advance. Got my reservation moved here and even though they had no cars (understandable since I had to get the request moved from hertz) they helped me find a location that had a car.

Rented a cargo van through them. I made the rental online 3 days in advance. The day before I was to pick up the van I got a voicemail saying that no cargo vans were available. When I called to ask how that could be the rep eventually called back saying they had located one so we were good to go. So, I got the items moved with the van that I needed it for, and on the way home, an hour and a half away, the windshield wipers give out. It was 33 degrees and pouring to rain! I had to have the van picked up and get a ride on my own to the nearest location that was open and get a replacement vehicle to get home. Then they called me Monday morning wanting to know where the cargo van was? ?

Thirteen years ago I rented a car from enterprise and had an accident. I arranged for payments and paid the entire amount in full within two years of the incident, but had a “do not rent” marked on my name. For some reason, Enterprise, hasn’t removed this mark. Every time I call to rent I go through the same crap – I’m told they can’t rent it, but after a couple hours of research they profusely apologize to me admitting that I shouldn’t be black listed.Knowing that issue, I called this location two and a half hours before my pick-up time to warn them I would be black listed and would they please research it immediately and resolve the issue. I explained this multiple times. I was told that there was no issue with my account and that I would be picked up at 5:30. That time came and went. I called them. They had found the mark on my account like I said they would, but when they did, instead of researching like I had originally asked them too, they called me – or claimed to call me (there’s no record on the cell phone number I provided Enterprise customer service the night before).On route to the store, the employees put me on speaker. They didn’t realize I could hear them because they were talking nasty about me. After speaking with the district manager, I was assured that the problem would be solved in the long term. It’s been a week and he hasn’t bothered to call me back.This location is an absolute joke. They have no common sense and theyre dishonest.

Good service and prices. The minivan worked well throughout. Will come back when I next need a rental. Thanks.

My daughter had to rent a car and the lady was so helpful. Best experience there very friendly

Very nice cars & ppl. Only place I will rent a car from. Reasonable prices.

They picked me up right on time. When we arrived, there was a short line but the staff worked with each client efficiently and personally to make it a good experience. I have used them several times and have always been extremely pleased with the vehicles and staff!

Nice people. I got a 2018 Nissan Altima n when it came time for me to get another car after my wreck- I liked the Altima so much- I went n got one!!

Very pleasant/cordial experience.Highly recommend!

They where GREAT and kind people, recommend them to anyone, so if you looking for a rental car this is the place to go.

I do not know what happened to the store.. it was really incredible the company has great faith in the manager but the manager told me he will not rent a car to me because I talk too loud he sent me to Greenville... and theres something wrong with your windows the windows are never clean you allow smokers to smoke in the car and you dont clean the cars you claim that you charge the smokers that deposit seems to me you could clean the windows for that deposit...

I really enjoy driving your van save a lot of gas. I was very comfortable and I will send a friend and a family member to you and your team. and your team was so very kind and nice to me thank you thank you again...

Great customer service

It is a great place

Great Service

Honestly, they had the potential of being a really good experience as I just had an accident and needed a car. But they not only way overcharged for the vehicle they charged me instead of the insurance company and it was like pulling teeth to get them to correct the amount.

Good experience with renting a car after an accident. I was upgraded because the car I was approved for wasnt available. Loved the car! The only problem I have is the well pick you up is limited. I had to have someone take me to the agency.

They were very nice andhad me a car ready .it was a nice car

Very pleasant service . Clean vehicles. Have used them on several Occasions, very satisfied every time.

This is the place to rent a great vehicle economical..they give free upgrade if they dont have the vehicle you book in stock..always been a great experience

Folks do a good job. Always pleasant when I come in.

I was given a very nice car, but the brakes squealed which made me nervous as I was navigating the mountains. Also, one of the keys they gave me didnt work. However the car was clean and drove well with excellent mileage.

I was very impressed with all the personnel at the Easley SC office. They all were friendly, professional, and you could tell they all had a great working relationship with each other. I was involved in an accident and they picked me up from the repair shop and brought me back to the repair shop when I returned the rental to get my vehicle and stood by to make sure my vehicle was ready before leaving me there. They went above and beyond my expectations.

Heat professional service provided in an expeditious manner.

Outstanding customer service! I rent cars often through my work and at times for personal reasons. Enterprise of Easley, SC is by far, the best I have yet to deal with. Hunt, the manager, along with his team, are cordial, professional, and strive to meet your expectations and then surpass them. Miller is great to work with, as well as others, who names slip my mind, but not their smiling faces.I applaud Enterprise of Easley for taking care of customers and providing excellent service!

I say that 99% of the time they try to accommodate my requests and 99% of the time all the customer representatives are very pleasant and kind. My wife and I been renting from Enterprise since 2000 and I truly like the service.

Enterprise rentals cars are inexpensive and convienent. Checked in online which made the service faster when I arrived. Customer Service was great.

Customer service is excellant. The cars are always clean and in good condition. I travel a lot and have used other rental companies and by far Enterprise is the best.

I rate them a one star because they made me wait outside when i returned my rental car because my ride that was picking me up did not get there by 6. It was cold and rainy they turned out the lights and let it be known that they were ready to leave. Very poor customer service who does that to Customers? The owner should know and hopefully it’s on camera!

I always get the best customer service experience here. Never any problems. These guys take helping me seriously