I Highly Recommend State Of Mind Counseling And Neurofeedback Center. They Can Help You With All Your Needs. Contact Them Today For A Consultation Thank You‼️
Absolutely a wonderful place, Lynda has helped my mental health drastically. Very clean, professional and has good energy. The receptionist Sage is always in such a positive mood and greets me every time I walk through the door. Unfortunately, with everything going on in the world, I am so grateful to have people who work well under pressure and do everything they can to provide the best customer service. Thank you Sage and Lynda!
I really like Lynda. She is a good counselor with the proper skills and provides helpful information. However, it is her personable friendly disposition that I appreciate most. She makes me feel relaxed so I can really open up and talk.
**Edit**: I received a phone call and a voicemail that day, a few hours after me leaving this office. The first thing she said in the voicemail was about me leaving this 1 star review. And please note below her very unprofessional response. My review is absolutely my experience at this office.I have experienced a sudden worsening of my anxiety recently. State of Mind Counseling was one of the places I reached out to. They called me back, and because I had a sense of urgency she was able to fit me in last minute during an after-hours time (Friday afternoon). The appointment cost $197 out of pocket, but no big deal; since they made it sound like they were doing me a favor. At my consultation, we decided to do neurofeedback as soon as possible to help me feel better since my anxiety was so bad. We scheduled another appointment after-hours, so yet again I would pay out of pocket prior to the appointment. They send out an email to confirm the appointment, then it routes you to the patient portal where you can pay. I never received the email for my second appointment (and I searched through my entire email). So I show up to the appointment, just planning to pay right before. She then informs me that because I didnt confirm my appointment from the email, they scheduled someone else. They were going to try to get me rescheduled, but I just walked out.So, not only are these after-hours appointments obviously not that rare/special if they filled it over a weekends/8 business hours time, and not only do they charge you like it is a rare special appointment time, there is NO communication. I have rarely felt like just a number with providers, especially when its just one front desk person and one provider. I would think that ANY company would verify if they didnt hear any confirmation, but especially a mental health clinic where she verbalized that she could tell I was highly highly anxious. I understand things happen; on their end, it says they sent the email and I didnt open it. But thats ALL it takes to lose your appointment slot? And not only did the quickly book my slot, they never gave me a phone call to tell me.I will never go back there again. I am not going to get treatment from ANYONE who makes me feel like their priority is money, but especially not my mental health.
The new front desk receptionist is very professional and makes me feel comforteable. Sage definitely knows her stuff. The most kind person ever. Lynda is an amazing therapist and her qi energy works and the neurofeedback and counseling is amazing. She has helped me through the worst parts of my life and helped me transform into a beautiful giving person. Lynda will never make you feel uncomfortable. She is the best and so is sage. she is a wonderful front desk reception.
Lynda is the best neurofeedback therapist in the valley. I have went to other therapists and she knows her stuff. Thank you lynda for helping me change my life.
Best experience ever! Complete and rapid transformation in 3 sessions. If you want results and are motivated to do the work, call Lynda now. Dont waste years and money on traditional therapy.
Lyndas energy qi healing is like magic :) She knew exactly where the emotional blocks were in my body and cleared them all! A very powerful experience!
Transformative therapy! A must for positive change.
Wonderful experience. Place changed my life. Made me able to deal with issues I had never thought I could face before. The staff and Lynda changed my life.
I had been in therapy for years for trauma, anxiety, and depression. I tried everything from medications to inpatient treatment centers with little success. Then a friend recommended Lynda and within a few sessions I had a major break through which allowed me to heal. I now live a life of empowerment, balance, and purpose. Thank you Lynda, you changed my life!
If I could give this company zero stars I would. I went in for a consult and was told prior to my appointment that my insurance was accepted there. After one short meeting I could IMMEDIATELY tell that there was no way they were able to help at all. It was clear they did not truly care. I paid the 20.00 co payment and heard nothing. The next thing I know I am being contacted by a collections company and their attorneys. I called the office and they said even though it was their error once it is with the collection company they can not take it back out. The collection agency stated that was not correct. NOW, I can not get through the phone number. BTW, I went to another counseling agency and have had TOTAL success with the needs I had being met.
WOW. DO NOT RECOMMEND EVER! My appointment was double booked. My insurance was processed by the office incorrectly. They refused to resubmit the paperwork as per AETNAs request. From there, they sent me to collections. Read all their paperwork! They are not an upstanding counseling center. Rude and uncaring. NOT what most people are looking for when seeking help. STAY AWAY!
Lyndas CSAT program was the best! If you need individual or couples counseling I highly recommend State of Mind.
My experience with Lynda was much worse than I care to detail here. Due to the nature of this business and for reasons having to do with exposure and anonymity, I’m sure that many of the negative experiences with Lynda and State of Mind Counseling go under the radar. I highly suggest if you are looking for a CSAT or for Bioneuro, that you look elsewhere.
Lynda, Ive worked with many CSATs and you were the only one that helped me overcome my addiction. THANK YOU SO MUCH!