Billing does not process claims with the attention I expect from a medical provider. $1,125 is owed to me for 25 claims ($45 copay, but my max responsibility was already met) that were all processed showing $0.00 owed by me... Shame on me, yes, for not realizing sooner. Review will be modified when the money is refunded.__updated : 8/22/21 : I was going to delete the original post, but they deleted my Facebook review, so... No. All patients who have been seen in 2021 with the BCBSNC SHP are responsible for $0.00 of their services and need to seek reimbursement if charged. Personally, I was overcharged $1,125 across 25 appointments over 8 months. I had to advocate for my own money to be returned when I finally realized after reviewing my EOBs. If you have been seen here, then please check your own EOBs because Three Oaks billing department is negligent and maybe purposefully fraudulent... this is especially problematic as a Clear Pricing Project Provider. Oh, and, regardless of being a CPP Provider, I had also met my Out of Pocket Maximum... this is VERY scary and terribly ironic given that I spent a majority of my sessions talking about medical debt stress. This practice feels predatory until it publicly acknowledges to ALL of North Carolinas state employees that they are responsible for $0.00 of their care (and this should be the case anyway, but alas... here we are). See provider response in photos.

Amazing therapists that are considerate and skilled

Just like their office in Raleigh, this same group continues to support all their clients to the best of their ability. Yet another peaceful space, the expansion of this new office helps clients reach them easier for those closer to the area.And just like my other review of their Raleigh office, the clinicians and staff here are fantastic. Meg is a fantastic resource, and Casey the owner, clearly knows how to pick and work with fantastic people.The people here clearly value their clients well being, and are looking to provide the best care possible.I cannot recommend this group enough, as they probably have someone that works well with you, and if not, they are the type of group, to help lead you in the right direction to finding someone who can help you.