Tidy Maids started out strong professional thorough. And I often recommend them to other people. After about three years members of the cleaning team began changing and new members did not know what to do or do it thoroughly. Their attitude was negative and impatient. They left a couple of things broken and messy. The work did not improve and I moved on

Very frustrated. Most important - they do not honor their guarantee. I had three bad cleanings in a row. They never offered to come back out to re-clean and when I asked for a refund on the last cleaning, which they agreed to provide, they only issued $50 credit (not the full cost of $171) after I asked about status multiple times! So what went wrong?1. gunk left on the countertops2. failed to remove mold/stains from the master bathroom3. used some type of soap on my wood floors leaving them very slippery if wet (I fell twice, once mid week after I failed to see a small wet spot, so the slipperiness returned if the floors got wet after they dried) and sticky when dried; they were only supposed to use a damp mop!4. left items stacked up or hidden - took me over an hour to find items that were inside other items and not even close to where they belonged5. were told to not touch items on home office desk, but they moved these items, again to very unusual locations.There are more examples not worth spending the time to re-iterate. Short answer - do not use The Tidy Maids if you value the condition of your home and belongings.

Terrible experience. Had to call them out to come back as they did NOTHING. Didnt sweep or mop, didnt clean the toilets, no baseboards, didnt bother to clean the sink. This was supposed to be a DEEP CLEAN. No chance I use them again. Terrible!

The crew did a wonderful job cleaning a screened in porch after a bad pollen year here. Thanks so much.

They do a very good job, and I like that my home is clean when they finish. Sandy is usually here with a team of one or two. The team is usually made up of experienced cleaners, but occasionally a new hire needs some instruction on procedure and efficiency, but Sandy is a very good supervisor and keeps the job going smoothly. They get to work immediately and and get the job done very well.

They did an amazing job. We had them do a move out cleaning for us. Everything was just so clean. We are going to have them clean at the new house too.

They did a decent job. The tub was not cleaned well. It seemed as though the wall of the tub did not get touched at all. Of what was actually cleaned, it was not worth the price paid.

We have been using tidy maids for several months now. The cleaners are pleasant and always on time.They do a great job.

Used Tidy Maids for years. Always give good and friendly service.

They were great, by far the best cleaning company I have ever used. They were easy to schedule with and very polite on the phone. My crew showed up on time. The were professional and worked very hard. I have used different cleaning companies throughout the years but these two cleaners by far were more detailed than any others I have used. They got the baseboards and the blinds really clean (and they were so dusty before) I think I am going to set up every other week service with them. Thank you so much for the great job you all did.

Just moved in to a new town house. It was still very dusty from the construction. I had the Tidy Maids out to do a move in cleaning for me. They were great. The house is now so clean. This really took a look off my plate. I would recommend them. Thanks for your super hard work!!

I was very impressed with the two ladies that came to do a deep clean on my rental property in Chapel Hill. Given that it is rented to college students you can imagine the amount of cleaning required. The kitchen was badly in need of a good cleaning, both cabinets and appliances. They did a fantastic job on it. The bathrooms were made to look almost new. There is no question I will call on Tidy Maids again when the current tenants move out. I hope I get the same two ladies. They were the best.

I discovered this company through a LivingSocial deal and have been very pleased with the level of service they have provided. Due to unforeseen circumstances, there have been a couple of times when Ive had to change my cleaning schedule, and the owners have always been very accommodating and easy to work with. The cleaners themselves do a great job! My favorites are Sandy and Tammy because they are able to get an amazing amount done in an hour and a half, and they are very thorough and detail-oriented, but Ive never had a bad experience with any of the cleaners that have been sent from the Tidy Maids. I also really appreciate that they always remember to call me about half an hour before theyll be arriving, since their daily schedules vary, which allows me enough time to get home to meet them. Great service + a sparkling clean house = a happy customer!

I look forward to the Tidy Maids coming every other week. Sandy, the lead maid, is a wonderful, caring person. She and her co-worker do a great job and get so much done in an hour and a half. My house sparkles after they leave. I have had some medical problems and have fallen asleep during their visit. They leave quietly so they dont wake me up. I appreciate their kindness and understanding.

I highly recommend this company. The cleaning crew does a great job, but more importantly the personal service from the owners (Paul and Dara) is unlike any other service. They are so responsive, flexible, and go above and beyond to make sure their customers are happy. Ive worked with a lot of cleaning services, this one has been the best by far.

Sandy and Tammy did a great job. They were prompt and very detailed. They worked hard getting my house cleaned for company I had coming in the next day. I had them do a good deep spring cleaning, it really took a lot off stress off me and allowed me to get other things done that I dont normally do when cleaning my home.

Would give this company zero stars if I could. Paid for a deep cleaning. Received a VERY light cleaning and did not complete even half of the services we agreed on. They are extremely incompetent, rude, and unprofessional. Do NOT waste your money. There are better and more affordable cleaners in the area.

I recently renewed my contract with tidy maids. Sandy does a great job and I have recommended Tidy Maids to others. The few times she was late, she called me in advance and they are able to give me an alternate date if I need it

Great job and management is top notch. Dara answered all of my questions and was accommodating. Will recommend. :)

Let me begin by stating that I called the company and aired my grievances. Dara was very kind and offered to send someone back to clean.The cleaners were not thorough at all! After the cleaning, Urine was still next to the toilet, dust on window sills and the most angering thing: our hardwood floors were completely ruined because the cleaners did not bother to pick up furniture when they wanted it moved. If it was too heavy for them to lift, they should have left it alone and told us it was in their way so they could not properly clean. We will now have to have another company come in and fix our newly refinished floors.We will never use this company again.

The quality of the service was highly dependent on the cleaners for any given visit. Some cleaners were great and very thorough, some were not so good and the house was not well cleaned. The bigger problem is that there were multiple occasions in which my cleaners were late and I was not called. It seems that the service over books the cleaners based on the frequency of this occurrence. Office staff wasnt very apologetic when this happened....they honestly just seemed annoyed that they were having to deal with annoyed customers. Overall I think this is a poorly run company that isnt pleasant to work with and the quality of the cleaning service was just too inconsistent.

This cleaning service was a BIG disappointment. They left dirty unshaken rugs all over the house in piles. They left major areas not dusted, puddles of water were left on the floors of our living room and in other places around the house. Dont waste your money on this company, they make offers they DO NOT deliver on.

I cant say enough about my recent Tidy Maids experience. Tara and Mary were so thorough - my house hasnt looked this good in years! Thank you!

The team that was sent to our house did great. The most detailed cleaning I have had at my home in a long time.

Ladies were pleasant but kind of slow.

They do a phenomenal job. The laddies are terrffic to work with. It is defenitly worth the money. They cleaned everything in my home from top to bottom. They do such a good job.

Used for a move out clean last week, they were great, so helpful. Showed up on time and did a great job.

I work there