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Mr. Tire Auto Service Centers
1105 North Point Rd, Dundalk, MD 21222, United States
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Mr. Tire Auto Service Centers

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Al
Review №1

Would not recommend anyone here for a Maryland inspection. I didn’t pass the inspection because they had told me that my windshield had a scratch on it, And wanted to charge me about 400$ to replace the windshield. If you want a honest mechanic this isn’t the place for you.

sp
Review №2

I have a lowered car with low profile tires. This makes finding a shop that can get my car on a lift difficult, and many shops dont have the proper tire changer to change low profile tires without damaging the rim. This place has both! Im very satisfied with my experience here. I had a bit of an emergency tire issue and after calling 10 different shops in the area this was the only one that told me they could squeeze me in same day.

We
Review №3

Great job mounting, balancing and installing the 4 tires I provided at a great cost

Mi
Review №4

Everyone is great at the Dundalk location. Even though I get high anxiety dealing with my car, they are calm and smiling. That is so appreciated. That’s why I will keep going back for everything I need in the future.

Bm
Review №5

Gotten a oil change and tires rotated, one of the employees closed the bay doors where I couldn’t watch the work to be perform and to top it off I didn’t hear any tools going off to take my tires off or on. Also when I went into the parking lot I didn’t see anyone by or at my car from the other bay doors being open and the little window on the doors. I strongly feel I didn’t get my tires rotated even though a employee stated they was done.

Ju
Review №6

Excellent professional service .had my car ready as promised.Im so pleased that they patch tires rather than plug them and was willing to pay the extra cost

ka
Review №7

As I walked in to pick up my car, I was greeted with you will need a hot shot to start it, I said I will be ok, he told me that there was a cell dead in my battery (which I never had an issue with my battery at all) and told me it was 250 to replace, I said no. I get to my car and it will not start at all. My battery is completely dead. My husband gave me a jump, took my battery to pep boys and they looked at is and said this battery was tampered with. So I bought a new battery at pep boys and my husband installed it for me. I called all of my family that goes to Mr. Tire and we will never be back again. I am incredibly disappointed, because this is the first place I ever went to that was always honest... not no more.

Ja
Review №8

What an incredible experience! I recently brought my wifes vehicle into Mr. Tire after discovering what I thought was a nail in the tire. With an impending snow storm I was very concerned. John and the entire team were amazing. They understood my concern, took my vehicle back promptly, and not only addressed the tire, but gave the vehicle a once over too. The vehicle was brought back to me ready to go and I feel very confident it is safe for my family. Thank you guys for the great service and dedication to customers safety. We will be back!

Kr
Review №9

Your online scheduling and your stores need to be more accurate. As far as scheduling and what tires are truely available.

No
Review №10

Had a state inspection done, as always fast and efficient service and very quick with the reinspection as well. Friendly staff, nuff said!!

St
Review №11

I came here because it was highly recommended, but i think i know otherwise..i came for a check engine light, no oil if anything it needed some love, they checked out everything and it went from 239.00. To a 1000 something i only paid 515.15. (Still to Much) after i denied brake and rotor work ...my problem with This location is my part supposedly cost 169.00 dollars each he said i NEEDED 2 plus the cost of 52.00 for labor. I said 169.00 for a part, is there a cheaper part i started to look doing the week for my parts to my chey and none was 169.00 they were 40-50 bucks a piece..so i got ripped off with that..so i asked Brian what if i was to bring in the part he said they would install it but they would charge me a higher labor. Does this make any sense at all. I live in Dundalk so to get a car part of good value and to find an honest mechanic is something you can do. .... But Mr. Tire in Dundalk is not honest with there customers maybe because i kept asking the rip off questions i felt totally dismissed and .i was VERY uncomfortable there and i know FOR a fact if i was a man they would not have treated me like this..even the way Brain totally dismissed me is a experience that i would not wish on any body.

De
Review №12

I feel that I am always treated fairly at this Mr. Tire. The mgr. John always has the information and answers you need.

wa
Review №13

Been going there for fifteen years or better. John has always treated my family very well. Thanks

Si
Review №14

I had the best customer service experience I think Ive ever had at Mr. Tire Dundalk yesterday. My car threw a tire light and I pulled in and was helped immediately. Instead of dealing with paper work, John had me pull my car around so he could just have a look. He checked my tires and explained what he thought had caused the error light. Once we determined it was a false alarm, he tightened my lug nuts, reset the light and I was on my way! I arrived in a bit of a panic and I left (very shortly thereafter) with all of my problems solved. 10/10 couldnt recommend this Mr. Tire any more!

Ke
Review №15

Had a great experience getting new tires. Very polite and nice employees! Definitely going back, thank you for taking care of my car and taking the time to explain what I couldn’t understand!

Wi
Review №16

They where great and very helpful and had the car services on time

Mi
Review №17

This is a great Mr. Tire! My family services all of our cars here, from tire replacement to maintenance service. We really appreciate the personalized service the staff provide, especially the store Manager - John. It is always clear what services we need to get next so we can be sure our vehicles are maintained well. We also always feel like we are getting an honest appraisal - which is not always the case at other places. Thanks so much John and Team!

Da
Review №18

Always come here for oil changes and minor service. Great group of employees the manager is top notch and they get you in and out with ease. Always a pleasure and will see you in a couple months!

St
Review №19

Great service and very professional. Highly recommend!

Mi
Review №20

I have been a customer of this particular Mr.Tire location for better than 20 years. Very rarely in this day and time do you find any business that is EXCEPTIONAL enough in the following areas to sit down and write a review:*HONEST*KNOWLEDGEABLE*CONSIDERATE*ETHICAL*PERSONABLE/COMPASSIONATE*PROFESSIONAL*CONSISTENCYIt takes a phenomenal experience for any customer to take time out of their personal daily schedule to sit down and write a review that they need to share with the local Dundalk Community and Metro Baltimore Area! The facility is ALWAYS CLEAN, the waiting area is just as clean with FRESH HOT COFFEE ☕️, the public bathrooms are cleaned and stocked better than most homes and the TEAM of Professionals that work there have been there for quite sometime and feel like family to you or a childhood friend you have known all your life and in my case they are both!The one gentlemen that has always stood out and has for as long as I have been a customer here has been their Manager (John). You will not find a more passionate, sincere, honest, ethical professional with exceptional character and integrity! This man sets the tone and creates the atmosphere in this business and when you sit back and watch him in action engaging with his customers, taking the time to explain things, making suggestions to them so their personal vehicles run better and last longer, work with his customers who may be dealing with a financial situation and recommending another solution to fit within their budget, but, the biggest first impression I remember from day one even till today is John and his TEAM always greeting you with a friendly Good Morning, Good Afternoon, Good Evening and always THANKS YOU for YOUR BUSINESS and wishes you a good day, take care and get to where your travels are taking you safely!I know everyone has a choice to have their personal/business vehicles taken anywhere at anytime......However....this is a business establishment that I personally drive 100 miles out of my way to have service/tire work performed on my vehicle for the ultimate reason....BECAUSE I TRUST THEM and John!As a Hospitality Executive with a major hotel corporation I know all to well what exemplary customer service is all about and it is nothing short of EXCEPTIONAL at this location. I could go on and on and rave about every experience I have personally had here with friends, family, neighbors and colleagues I have referred here over the past 20 years........at the end of the day if YOUR LOOKING for an HONEST and FAIR center for your vehicle when it goes in for any service rest assured it will be 100% COMPLETED to your PERSONAL SATISFACTION and furthermore EXCEED YOUR EXPECTATIONS of any tire/vehicle service center you have ever gone to ......period.The only mistake you will make is the one when you don’t take it to MR. TIRE DUNDALK located on OLD NORTH POINT BLVD!

da
Review №21

I went in to have an alignment done (toe and go) after having installed an aftermarket suspension. I had a request for a specific toe setting, not just the basic green is good (within spec) and they absolutely set it up perfectly to my request. The understeer is gone!A good alignment shop is difficult to find!

Al
Review №22

Great service, John did his best to get me what I wanted even though they were low on stock of the original tire. Gave me a slight upgrade which was great. Was also swamped but still made sure I was taken care of.

Tr
Review №23

In a time of need and emergency relief come to this exact location

Ta
Review №24

My family has been going to this location for years. John and his team have always given solid advice about when something can be fixed and when its time to let it go.Last week I got a flat tire in my new car on my way to work. When the dealership auto repair department went straight to voicemail I called John and his team at Mr. Tire. I was able to confirm the tire I needed was in stock and towed my car over to them. Best case scenario - I thought Id have to buy one tire. Worse case scenario - Id have to replace them all. Regardless I was pretty sure I would going to miss work since the shop was full of cars. Imagine my surprise three hours later when I got a call saying the team was able to patch my tire and I could come and pick it up. Really pleased how quickly this team solved my problem and prevented me from figure out how to add new tires to my budget.Highly recommend this Mr. Tire location to anyone.

Wa
Review №25

Had several differant repairs done here . Everything was great. Prices were alot better then other places i checked with. If i have any other repairs pop up this is where i’ll be going. Thanks

Ra
Review №26

Customer service is very professional and they get the job done.

Jo
Review №27

Went to get a tire balancing on my Porsche Cayenne. The lady in the front was very helpful and the man in charge went out of his way to make sure I got the a great service. Highly recommend this place for any future services.

La
Review №28

Awesome. In and out before the time they said I had to wait.

Mr
Review №29

We usually go to Firestone on Eastern Ave. for all our Fleet truck tires but Mr. Tire has been the most affordable and more importantly our tires have been in stock! Nothing like calling on short notice and David saying Yes, we have them in stock...when you want to stop in.

Ch
Review №30

They did a good job. Expensive as hell but car rides MUCH better.

Mi
Review №31

Fast, friendly. Needed oil changed. 3 months overdue. They took the car right in and were done in about an hour!

Li
Review №32

Very honest. Truthful and helpful. Great work. Nice employees. Never took my cars anywhere else!

Ma
Review №33

I DROPPED MY VEHICLE OFF AT THE DUNDALK LOCATION ON NORTH POINT ROAD FOR AN ALIGNMENT AND WHEN I WENT TO PICK THE VEHICLE UP THERE WAS A CHECK ENGINE LIGHT AND ABS LIGHT ON. THESE LIGHTS WERE NOT ON PREVIOUS TO BRINGING THE VEHICLE IN. I SPOKE WITH A ROBERT WHO SEEMED TO HAVE A VERY BAD ATTITUDE TOWARD THE SITUATION. I ASKED FOR A MANAGER AND WAS TOLD THERE WAS NO MANAGER THERE UNTIL 3-4 DAYS LATER. I HAVE REACHED OUT TO THE LOCATION AND NO RESOLVE. they said thats not our guarantee and fault

Bi
Review №34

The big ogre looking dude was helpful. Can’t remember his name. But came in on Sunday and was out in the time promised. Thanks again Shrek

De
Review №35

Great service. They were so pleasant and the store was clean. Came from out of town and had some trouble but they got me on the road and back home. Great store

Ar
Review №36

Excellent work, very professional, polite, friendly and very helpful, I get both of my vehicles checked and worked on at Mr. Tires.

Yu
Review №37

Got my brakes done the other day. Romel gave me a great price and got the vehicle done in the promised time. 👍🏼👍🏼👍🏼👍🏼

Pa
Review №38

Needed brakes replaced on my car today. Romel explained to me everything that was going on, gave me a great price and with a great warranty. Thanks again Romel

em
Review №39

Mr. Tire in Dundalk was recommended to me by my son; excellent recommendation! Everyone was pleasant and professional; my front end alignment was done quickly; suggestions for other work were in line with my dealership service center. You’ve earned a loyal new customer!

An
Review №40

John really helped set me up with my new tires and alignment. The shop got me out the door in a good time with quality work!

WB
Review №41

Had a puncture in my side wall needed tires ASAP they got me in and out fast and worked with around my schedule. Been going here for years now would recommend.

Ka
Review №42

Got brakes and tires on my vehicle. Romel was very helpful and knowledgeable. Thanks again.

Jo
Review №43

Took great care of my car and its tire needs. Gave great advice on other repairs needed and helped with everything they could have. Ontop of making sure I was getting the best prices. Definitely always going back here. Thanks John and the Mr. Tire Dundalk crew!

MI
Review №44

Called Mr Tire desperate for 4 tires. They provided with quick service at a reasonable price!! I truly appreciate the crew!!

gg
Review №45

Really appreciate the integrity of the crew. They are very polite and helpful. Being a single female it’s hard to find mechanics that try to help you save money. But they did that for me and so my search for good mechanics is over ! Thanks John for you and your team !!!

Me
Review №46

I stopped in to set an appointment for a wheel alignment. Both guys at the counter were busy and acknowledged that I was there and they would be right with me. The quality of the work and employees is 5 star. Many thanks for the service.

Sc
Review №47

I have been happy with Mr. Tire for several years. Use them for oil changes, maintenance on vehicles, and tires. Today they were extremely busy 19 cars ahead of mine and still they got to my tire repair I dropped off late in the afternoon. My Wife is always satisfied with their service too .

ca
Review №48

Nice place

pa
Review №49

I love this Mr. tire service center. The customer service from the manager Mr. John is outstanding. I drive way out of the way to use this particular automotive shop because of the honesty and integrity and customer service I receive here. They keep you updated and check in on you if you are waiting for the service to be done, and the work they have done on both of my vehicles has been outstanding. Its just nice to go to a friendly car shop. Affordable, friendly and high quality work is what this automotive shop offers. Highly recommended!

Ch
Review №50

I have been using this Mr. Tire location for years. Never had a bad experience. Great value and service. Was just there today for four new tires. Honest, fair pricing, and the customer service I have come to know and expect from them. I always recommend this location.

La
Review №51

Even tho it took a little longer than expected the guys here are great. Thanks for helping me out.

ca
Review №52

Nice enough but incredibly slow. The first time I made an appointment and bought 4 new tires and that took about 3 hours. The second time I got a flat and it took them over an hour to replace the tire while I waited. Might be fine if you have transportation to leave your car all day.

St
Review №53

Brought in my car for a state inspection and John was so very helpful and polite, as was the entire staff. Had to get two tires done, and they even looked for the same model on sale in order to save me money (they match sale prices). Wonderful experience and I would recommend them to anyone needing auto repair/services!

Ja
Review №54

Best service I’ve ever gotten from any shop! My tire went flat unexpectedly 3AM in the morning and I needed to get it fixed ASAP before the new week started. There’s a Mr. Tire right near my house in Perry Hall, but after hearing good things about the one in Dundalk, I couldn’t pass up going the extra distance for great service. This shop lives up to its name! The tire got fixed quick and their prices are unbeatable! 10000% highly recommended.

Br
Review №55

Kevin Marshall was awesome! Super helpful before and when I arrived. His team took the time to fix my flat within 30 minutes before the store closed!! Excellent customer service and used parts on my vehicle.

Gr
Review №56

Friendly and timely service! Thanks John!

Li
Review №57

Love this location! Staff is friendly and eager to help. Its hard to find an honest mechanic but thats what you get with this Mr Tire! The manager John Is amazing and will go out of his way to make sure you are happy!!!

Ke
Review №58

I saw the reviews online. 4.2... I was a little nervous at first, but then I saw that a large part of the bad reviews were a couple years old. So I assume this place is under new management? I kept seeing Scotts name listed. So I made an appointment, for when Scott was at this store. I have been needing brakes and I have been putting it off for awhile now. I went in, meet with Scott. Told him all of my concerns. He put them all to rest. After my truck was in the shop. He walked me out, showed me my brakes. Gave me a great price. I was happy. Then he told me that they come with a lifetime warranty also! Because the truck sits. The tires were very old. We choose an inexpensive tire, all said and done I spent $912. But I really believe it would of been 200-300 more expensive at other places. Im not sure if Scott runs the store. But he is very knowledgeable. I will always make appointments with him. He knows his stuff. Thanks Scott and thanks Mr Tire. I will now shop at this location from now on.

Al
Review №59

I love this Mr. Tire location! I come from Jarrettsville, Md because of the fantastic service I receive over and over again! I’ve been coming her for over 20yrs!

Ja
Review №60

Every time that I visit this Mr. Tire I am left completely satisfied with all aspects of the service, both mechanical and customer. Each employee at this location operates with industry and integrity. Best place in Dundalk for tires and car repair. Keep up the great work gentlemen!

Ro
Review №61

Very honest would recommend them to anyone

Ch
Review №62

Great service! Damien was very knowledgeable and price matched me on a set of Michelin tires! Definitely will recommend others to come back

Sa
Review №63

Got a new tire installed. Service was quick and completed well.

Jo
Review №64

Great service John has been staple in the community for over 20 years and always takes care of every vehicle as if it is his own.

To
Review №65

John was extremely helpful! He went beyond the call of duty for me as I walked away from the counter with my car keys. He came out to find me so he could give me a better understanding of how things work at Mr.Tire. He was awesome that’s all .

As
Review №66

I love this Mr. Tire location! I come from Jarrettsville, Md because of the fantastic service I receive over and over again! I’ve been coming her for over 20yrs!

Za
Review №67

Came in to have the TPMS sensor programmed that the Columbia MT forgot to do. They were quick and easy to work with even though I came in to have them finish someone else’s work. Definitely going to go there moving forward.

Da
Review №68

The staff at Mr. Tire Dundalk are very helpful and friendly. I did not have an appointment, yet they were able to service my vehicle and complete all needed work. I would recommend this shop to everyone.

la
Review №69

Damien is always really helpful. I made an appointment for the wrong location but they were more than accommodating! Such a nice staff

Do
Review №70

The service here is great, John Wamhoff is awesome and whenever they work on my vehicles, I can trust that it is done right. Ive been a satisfied customer for 20+ years! Keep up the great work!

Ni
Review №71

Great and fast service. They were willing to answer questions and very nice

Do
Review №72

I must say this store is fabulous! Had some issues with my car, they told me what was wrong and fixed it right away. Great prices! Would highly recommend this store!!!

am
Review №73

I have been coming here for years. They do everything for your tires. I have had them change all my tires to get a nail out and plug it for $44 bucks! If they are busy as a walk in I make an appointment for the next day and I am in and out. Great crew. Thanks Mr. Tire in Dundalk.

Ri
Review №74

Road hazard warranty worth its weight in gold. Its paid for itself time and time again. John runs a great shop. Highly recommended.

De
Review №75

Always great

La
Review №76

I drive 25 min to THIS Mr. Tire and have done so for the past 10yrs because John and his staff always give me top notch service and have taken care of all my cars. They take their time to help me understand what is needed and what’s recommended. They help me make educated decisions regarding all our vehicles. I even have my mom from VA go here when she is in town. I have never had a complaint!

Br
Review №77

Always my go to spot! They’re extremely professional, polite and helpful!

ja
Review №78

5/5 for John and his team at Mr. Tire. Always fast, always informative and always very reliable!

Sa
Review №79

Such a great experience today. It’s hard financially this holiday and they worked with me to get a new tire to keep me safe. Thank you so much for working with me!!!

Ma
Review №80

Ive been taking my vehicles here for many many years, and each time they have provided me great service. Even last minute service, very accommodating to their customer needs. Its a wonderful service center, both managers are very professional, supported by a great team of mechanics. Its also nice to see the managers (who both have been at the same location for a very long time), doing the job along side of their staff. True team work.

Ma
Review №81

Always great work from these folks. Their wait can be long for a reason - everyone is coming to them because they get it done right the first time.

Mo
Review №82

I had the best experience there!!! All employees had smiles on their faces, they didn’t look tired ...they were definitely there to work!! Damien really helped me & talked me through EVERYTHING! I’ll definitely be back. THANKS

Di
Review №83

We always receive great service. John is knowledgeable and takes time to explain in detail repairs he recommends.They always work us in, often the same day.

iE
Review №84

Just got 4 tires and an alignment at this Mr.Tire. They have always treated me great and I’ll continue to use them. Highly recommended for great service and turn around time. A++-Juanita

Br
Review №85

My last visit I was in and out. They try to give me an honest estimate on wait time and let me decide if I should pick another time. I drive a little further to this location because I trust John and his employees to be honest about the service needs of my vehicle.

Me
Review №86

Absolutely love this particular Mr. Tire. John, the manager is always very helpful and trustworthy. This location is the only place I take my vehicle even after moving further away.I highly recommend this Mr. Tire location. They have seen plenty of me and my various vehicles over the years and have left each and every time extremely satisfied.If I could give more than 5 stars I would!

Ka
Review №87

They were quick and easy to work with even though I came in to have them finish someone else’s work. Definitely going to go there moving forward.

Ka
Review №88

Mike and Rob provided excellent customer service. They were accurate with their estimates, kind and understanding of my questions, and took the time to explain my vehicles issues when I didnt understand the vocabulary. I would recommend this shop to anyone in the area A+

Em
Review №89

Super nice and knowledgable staff! Seems to actually care about vehicle safety and not sales. Quoted me 2 hours for an oil change w/ appointment while busy and got me out in under half an hr. Also gave me so many discounts I didnt realize they put the wrong oil in... I asked for high mileage full synthetic and got high mileage synthetic blend.

Ry
Review №90

This is the only place I will take our vehicles for service. Fast and friendly and theyre not pushy about added on services. The technicians know what theyre doing; every repair Ive ever had done there was done right the first time. The waiting area is clean and theres always a pot of coffee on. Way better than going to the dealer.

je
Review №91

Extremely thorough & very professional! The young lady at the counter greeted me as soon as I walked thru the door & made me feel comfortable doing business with this location in an unfamiliar area! I would definitely come back for my next scheduled service! COMEEEE HERE👍🏽😊👍🏽

EX
Review №92

The staff here was very helpful and polite. I came in with no appointment for an oil change and they still did their best to get me out on time to get to work. The waiting area is clean, has free wifi and plenty of seats facing the tv. They did not pressure me to purchase anything I didnt ask for but also let me know about needing new tires. Actually one of the best Mr.Tires I have been to.

Jo
Review №93

Best Car Service AroundKEEP UP THE GOOD WORK..

Se
Review №94

Quick and affordable oil change! Would highly recommend. They also check your car for future issues!

Ma
Review №95

I can always count on John and his team to get my car taken care of. That’s again guys.

Am
Review №96

I have always recieved exceptional service here. The staff is extremely helpful. Damien especially has been helpful in making sure I receive the correct services for my vehicles.

Ro
Review №97

John is the best! He always makes sure I get the best service in a short period of time. I will never take my vehicle anywhere else!

Oa
Review №98

Great service Rob and John took care of my tire and oil change needs immediately.

ka
Review №99

I have been coming here for over 10 years and they are great. They take care of me, tell me what I do and dont need done, and what big ticket items I need to start thinking about so I can plan accordingly. Anytime someone moves to Baltimore, I always recommend John.

Ro
Review №100

Mr Tire -Dundalk MD. Dave and the staff were more than accommodating to my mother who is almost 71 and hard of hearing. She needed 4 new tires, an alignment and new front brakes. Dave was able to get all this work done in one day. He called us to inform us that we wouldnt be charged for an alignment since everything was balanced and in the green zone. Thanks for being honest and not taking advantage of women.

Information
47 Photos
100 Comments
4.7 Rating
  • Address:1105 North Point Rd, Dundalk, MD 21222, United States
  • Site:https://locations.mrtire.com/md/dundalk/1105-old-north-point-road.html
  • Phone:+1 410-943-2088
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:9am–5pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Credit cards:Yes
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