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Norman Aire Services
1126 S Cedar Ridge Dr #119, Duncanville, TX 75137, United States
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Norman Aire Services

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Ch
Review №1

SD was awesome! He was thorough, explained everything, and the cost was reasonable. I have been using them for the past couple years and will continue to remain a customer.

An
Review №2

As always they showed up & showed out!I had an emergency & they fit me in Next day!!Very reasonable, punctual & kind.I won’t use anyone else!!!! Thank youS.D.

au
Review №3

The best thing is that Im always satisfied after Norman Aire is finished. My home is aways cooler,they do good work.

Bi
Review №4

Always willing to understand when it comes to helping someone in need. 100% customer satisfaction quality jobs and always on time. I referred a friend to them last year and he was definitely satisfied with the work will continue to do so

Ni
Review №5

The techs arrived at my home on time the were friendly and professional. They were willing to the repairs I asked for but based on the detailed info they provided about my ac unit I decided to replace the system . I did not feel pressured to do they just broke everything down to me that helped me make the best choice not for just now but the long run.

pr
Review №6

S.D. is THE MAN. My family and I woke up to an 87 degree house and were miserable. Not only did he squeeze us into his schedule on a Sunday, but he made sure that everything was neatly taken care of and explained. If I needed their services again, Id request him personally.

An
Review №7

They came and fixed our furnace when no one else would. Very professional with reasonable prices, our technician was also really nice too. They have definitely become our go-to for heating and AC service.

Ca
Review №8

Very friendly and knowledgeable, walked me through step by step to help me understand what they were doing and why.

Ma
Review №9

Did a great job with my AC very fast response time!

Tr
Review №10

S.D. was very knowledgeable, informative and professional.

me
Review №11

A real voice actually answered the phone! The man was so nice to listen to my problem and tried to help me solve it immediately by face-timing to walk me through fixing my thermostat. When we realized the thermostat was bad, the service manager came out that same day when he saw it was 58 degrees in my house. He replaced the thermostat and all ended well. I will definitely use Norman Aire again, and recommend to others!

ma
Review №12

We had S.D come out for a/c tune up. He was very informative and shared some of his knowledge about how to run our zoned system that gives us problems every year. It loses freon every year. Here informed us why I was doing that and shared tips on how to properly use our system to prevent the loss of freon. So far so good. Well know if it worked around this time next year. I would recommend this company, especially the technician that came out.

To
Review №13

SD was very professional, knowledgeable and friendly.

No
Review №14

Built our home in 2006; upgraded our entire system with Norman Aire in 2018. They performed the removal of the old system and the installation of the new system in one day! They provide service reminders and you can subscribe to their filter program. Today, I woke to a warming house, called and they had a service tech at my house in just a few hours. Texas heat can cause the capacitors to run a short life... simple fix but he checked over my system just to make sure it’s all top notch. I’m very glad I went with this company!

pa
Review №15

Im so well pleased to be a customer of Norman Aire Services. Mr. Cedric arrive on time, very professional and refuse to do short cuts when taking care of services that I needed to have done. I appreciate his honesty and the quality in put into his work.Thanks Norman Aire Service for coming on short notice.😊

Ed
Review №16

I called them because my 20 year old hvac system was broken. After a complete examination, they provided me with my options. I elected to have a entire new system installed. The installers were on time, and did a fantastic job. Now my home is nice and cold.

Da
Review №17

This company was referred to me by a co-worker. They were able to set me an appointment the same day. The attendant was courteous, patient in answering my questions and knowledgeable. My plan is to keep their number close!

GB
Review №18

My ac was costing me hundreds now its blurring like a kitten and saving big time! Norman Aire is the ONLY way to go for me. The service is exceptional and their knowledge of the equipment and warranty is thorough.

Es
Review №19

Timely and quality service,qualified professionals

Ro
Review №20

Norman Aire Services always provides excellent and professional services! I had a huge problem with another company two years ago and that company totally botched an entirely NEW HVAC system! I called Norman Aire Services and the problem was fixed immediately. I will always use this company because of their expertise, honesty, and great customer service!

Ri
Review №21

Call around noon and they were at my door around 2pm. Thirty minutes later my AC back up and running. SD was very thorough and answered all my questions. I highly recommend this company!!!

Te
Review №22

They were very professional not trying to sell extra.

Es
Review №23

They were prompt, professional and fair.

St
Review №24

Norman Aire has been my service provider for several years. Service calls are prompt and SD explains issues and offer recommendation. Very reasonable pricing.

Jo
Review №25

I had a kitchen remodel that needed a new duct and vent system quoted. They came in and accessed the project, suggested better ways of doing the job and and with videos and pictures was able to give me reasonable quote for all the work.

Br
Review №26

S.D. was GREAT! Power Surge blew out the board in my furnace and he found the wires that had been burned together, traced them up into the attic and changed out my board and got my house back to being cool again - Great Job!!

Ca
Review №27

My air went out on a Sunday and Norman came out the same day!!!!! It was fixed very quickly!!! I have been using the company for years and always very satisfied!!!! Thank you guys so much!!!!

Er
Review №28

You CANNOT beat their customer service! Best in the business!!

Ra
Review №29

SD took the time to explain everything that was going on with my HVAC system.

Se
Review №30

I have been a customer for about 7 years and he has always been punctual, professional and courteous. I will continue to use Norman A/C services.

Sc
Review №31

S.D. is awesome!! He is always responsive and available to answer any questions I have about our AC. I will be a Norman Aire customer for life.

ju
Review №32

SD did a great job, Norman Aire is definitely my company of the future

Ja
Review №33

Had an AC emergency and called Norman late Friday night at 11pm. They have 24/7 services but all techs were out, so JD over the phone talked me through how to fix my issue. I called back about 5 times and he still was patient and offered to help. Kinda rare for someone at a company to help that late of night and do it free. With that type of service Ill be using them for sure any time I or anyone I know has an AC issue.

So
Review №34

Awesome customer service, great guys, professional work. There when they said they would be, and installed the new unit the very next day instead of me waiting in the heat up to 5 days later with the others, and for

Vi
Review №35

Had to trouble shoot and find problem

ph
Review №36

I found them to be very honest.

An
Review №37

Not only was the service man out in under 30 mins he fixed my problem within 10 mins!!!I would highly recommend Norman Aire Services they were professional and courteous.Thank you so much Norman Aire 😍😍🥰🥰

Ch
Review №38

Very good customer service, excellent time. They are very nice guys and know exactly what to do. No complaints at all. They get the job done.

Ka
Review №39

Had a tech come out because AC was not blowing cold air. said he added coolant and put in a 4 inch filer. Unit was blowing cold when he left. 2 days later it was again blowing warm. Same tech came out and said since it was raining the first time he came out so he may not have put enough coolant in. (seriously? the rain?) He told me there could be a leak in the compressor if it happened again and then I would need a new compressor for around $6800. The unit ran cold for about an hour after he left. Had Baker Brothers come out. the air handler, that the Norman tech said he put a filter in, had no filter in it, and the old filter was just sitting on top of it. It has several material coolant leaks that the Norman Aire tech never even checked for. the Compressor also had a leak that was easy to detect with correct equipment. I am digusted with Norman aire - how would their tech not know these things? I would like a refund.

Br
Review №40

Great service! Though I needed a new thermostat, but they came out and actually needed a breaker in the furnace. Very professional and friendly. I recommend to anyone.

St
Review №41

For several years, Norman Aire has provided great and responsive service. From preventive maintenance to a new unit or simply question to a frantic call, always available.

Ri
Review №42

Excellent customer service! I experienced only sincere courtesy and timely responses to my inquiry throughout the whole proccess.

Mo
Review №43

Our A/C unit went out on a Wednesday evening. We reached out to Norman Aire Services. SD answered our call at 8:30 PM! He assured us he would be here in the morning. SD was here as promised! He explained our options with pricing. We chose to replace the HVAC unit. SD had his team here Saturday to do the install. By 1:00 we were cooling off! The team cleaned everything up and they did a walk through. Later in the afternoon, SD returned to do a walk thru and to help us set up ou r ecobee. I highly recommend Norman Aire Services, for their honest pricing, customer service and dependability.

Br
Review №44

Excellent Company, Excellent customer service, I would recommend this company to anyone!

An
Review №45

Great service

Co
Review №46

Great service

Information
22 Photos
46 Comments
4.9 Rating
  • Address:1126 S Cedar Ridge Dr #119, Duncanville, TX 75137, United States
  • Site:http://normanaireservices.com/
  • Phone:+1 972-230-8497
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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