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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd, Duluth, GA 30096, United States
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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

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Da
Review №1

Thank you to Jeffrey P for his outstanding service. We purchased the Jeep Wrangler High Altitude for our anniversary and couldn’t be happier. Jeff was patient and helpful and made the process smooth and easy. We’ll definitely call him when it’s time for our next Jeep!

de
Review №2

Thank you a lot Roberto for helping me get my new 2021 Dodge Durango amazing person overall every step he helped! Amazing service

JD
Review №3

Will was absolutely outstanding! He isnt pushy and doesnt do the whole schmucky salesman pitches or script-reading. He is genuine, easy going, and nice to be around. He not only helped me to locate the car I wanted, he even went and picked it up from another state, drove it back same day, picked me up, and fueled it up and had it detailed. This car buying process was painless!!! If you want a laid back straight shooter with no gimmicks or BS, go see Will!

D
Review №4

Great experience for a second time. They did a great job again and I cannot complain about anything. The team was great and Kamron my sales guy was a huge help and good company considering the process of buying a car takes a while. Thanks again for the great customer service. Also

Ly
Review №5

Sharon Hester was most awesome with helping us buy our new car! She went above and beyond with her time and assistance with the car we wanted. I am very pleased with the entire experience. Its rare to get someone who actually cares and does such a good job.

De
Review №6

Brady was the best salesman I could have. He was super knowledgeable about the vehicle I was interested in. I was taken back by some of the knowledge of accessories he was knowledgeable about and made the process super comfortable and smooth. His ability to connect with the customers and help them feel comfortable in the experience is awesome. I’ll refer more customers to Brady. Thanks again. Super happy with the experience!!!

An
Review №7

By far, this has been the best car buying experience ever. Brady Sullivan made sure we were taken care of during our truck purchase process. My wife and I found a nice 2021 RAM 1500 on their website inventory, made a call, purchased the vehicle, and Brady Sullivan made sure we had our vehicle the same day. Thanks a lot!

Ra
Review №8

Roberto really did an amazing job! Helped us with every step on getting our new 2021 Dodge Durango GT. Thank you very much!!

Jo
Review №9

Went to Rick Hendricks just to see the wrangler with no intention in buying. We were actually going to buy off carvana. But they did everything they could to get us into this awesome brand new wrangler with monthly payments we were comfortable with. Roberto our sales guy was amazing! It’s always a long process buying but we chatted and got to know each other and it made the experience so much better! This our 2nd purchase at Rick Hendricks and love them!

Da
Review №10

Sharon was very helpful in finding the right vehicle for me. She answered all of my questions thoroughly. She’s always available whenever I reach out and has quick response. She was a pleasure to work with.

He
Review №11

I had the pleasure of working with Sharon Hester. She was super sweet, answered all questions and made me feel at ease with my car buying experience. I would def recommend!! If you are looking to purchase a car, see Sharon!! She will get u right! 😊

De
Review №12

Brandon and will we’re great and helped me find the perfect car that matched all of my needs. Jeff was great in getting my paperwork done. Would definitely recommend to anyone!

An
Review №13

Brady Sullivan is the best! If you’re looking to purchase a vehicle you absolutely need him as your car salesman ! He made our vehicle buying experience absolutely wonderful and a breeze. Not only did he go above and beyond making sure we got the 2021 Ram 1500 that we had been searching hi and lo for, he also made sure we got the best deal and he delivered our vehicle that same day to us out of state after we purchased with him online!!! Simply Amazing :)

Jo
Review №14

My experience at this dealership was delightful. Quintin DeGroot was an absolute pleasure to work with and made the experience very enjoyable. He was very helpful in finding the right vehicle for me. Now I’m gonna go enjoy my new Ram!!! Thanks again everyone at the dealership!

El
Review №15

The process of buying a car is the worst. Jeff and Justin made it so easy. Ive never had a positive car buying experience before them. I would highly recommend them to anyone I know for the future. Excellent!!!!

El
Review №16

I’m writing this to say “thank you” to Brady Sullivan! About a year ago, a friend of mine referred me to Rick Hendricks….not only Hendricks, but Brady. I wasn’t in the best place financially, and after months and MONTHS of hard work and dedication on my part; I was finally approved for the car. Brady has been patient and attentive every step of the way…even through this process took a while to do.Keep in mind, I live in Marietta. I drove 45+ minutes just to come back to him. I’d highly recommend him for any car purchases. He’s knowledgeable and understanding. Thanks again, Brady!

Ju
Review №17

I loved it here. Everyone was so accommodating to make sure I felt welcome. Especially my salesperson Michael. Michael was so helpful and patient with me. He made sure I felt comfortable with my choice and explained everything to a T. Making the process as smooth as possible. He also made sure that I made the right choice. Treated me like family. Forever grateful for that. Will most definitely be coming back.

Ni
Review №18

Where do I start? Purchased a Jeep Renegade to jump start my credit. When the car was dropped off, the oil pressure light came on. Car was taken back to dealership so that they can FIX the problem. Had a loaner vehicle the entire time so I was not out of a vehicle. Fast forward, the car is Fixed and it was brought to me. I have never had any car experience like this EVER! Too much to go into details with but they do not have your best interest at heart, especially when you are a woman - so ladies, BRING a MAN with you so you are not jipped or told anything about your purchase. The reason I rated a 3 star is because of my sales rep JUSTIN WOODS!!! If anyone has any problems with your credit and you are trying to re-establish your credit due to life, see JUSTIN!! He works with you. He is awesome. He knows his craft! You can call him anytime to get your situation worked out! ThANKS JUSTIN!!!

Al
Review №19

My accent is thick and usually people don’t have the patience for it and I can tell. However, that was not the case with Mr. Michael Chang. Respectable young man who pointed me in the right direction. A real friendly, patient comrade to those of us who don’t speak English as our first language.

Al
Review №20

Bailey was good at selling us our 2021 Ram. I had a 2019, so I already knew what I wanted and what to expect. The vehicle sold itself really.What I didnt expect was the catalog of screw ups coming from the back office. We werent quite ready to do the deal but we were allowed to write a check to hold the vehicle on the condition that the check was not cashed. They cashed the check the next business day and put our account overdrawn. The truck they tried to sell us was not the same VIN as the truck I test drove, so we had to deal with that on the paperwork. I could go on and on, and perhaps should go on because we are still not fully resolved..... We were promised a few gas fill ups and car washes here and there as compensation for the multitude of back office errors. We told the team there that we were not going to keep traveling back and forth to the dealerships for car washes and fill ups, so to their credit, they converted those verbal guarantees into a dollar value and cut us a check. HOWEVER, after depositing the check the dealership cancelled it without notification and issued another check. There are still problems that are unresolved. They are not returning our calls and I have a text message to Taylor which was not returned. So, beware of this dealership. Ive seen all of the many great reviews here, but after all the issues weve had, I just cant trust them to follow through on their promises. Its easy to buy a vehicle youve previously owned and researched, but its the customer service that makes a dealership stand out. And this one stands out to me for the wrong reasons. Im expecting to see the standard Hello! It is never out intention to upset anyone or make them feel that way automatic dealership response to this review from Taylor Stewart. Lets see where we go from here.

Co
Review №21

Janice Curry is simply amazing… I can’t say enough about how smooth she made our experience. Donny Wilson also made sure everything was absolutely perfect. I would highly recommend this team to anyone.Thank you to this amazing group of people for making the vehicle of our dreams a reality and being so understanding of our needs and desired payment!

Ch
Review №22

I just wanted to stop in and give my man Jon a huge thank you! I’m a new resident in the Georgia area and Jon welcomed me with open arms. In the spring semester I will be starting grad school and I needed a car badly. He was respectful, hilarious and helpful during this process. Thanks again Jon! I’ll definitely recommend him to all!

Fa
Review №23

Super courteous and fast! Sharon got me approved in record time!! Thanks for a very pleasant experience.

Da
Review №24

Spoke with Roberto about some questions I had. He answered all my questions and then some! Great guy to chat with, doesn’t mess around. Always looking out for the best interests of the customer and THEIR needs. Spoke with me for awhile about my lifestyle, work, etc and made some good recommendations beyond what I initially asked for. Trustworthy and friendly. Thank you again Roberto!

Ke
Review №25

Jeff was really great, knowledgeable, and pleasant! I would definitely recommend him! Thank you so much!

Ma
Review №26

Kneico D. and Nick S. were super awesome. This was the best experience Ive ever had at a dealership. Will be recommending to family and friends 😊

St
Review №27

Josie at Hendrick is amazing and awesome. She is very knowledgeable and caring. By far the least pushy sales I’ve ever met.

Ka
Review №28

I read the reviews before coming and that’s what made me decide to check this dealership out. My experience here has been awesome!! What I loved most was that when we arrived we weren’t bombarded by sales reps. We were able to walk around and browse the inventory without being harassed. They were able to provide me with the most incredible deal and a beautiful vehicle!My salesman Nick Singh was so lovely and laid back. He worked hard to get me a great deal and I didn’t feel pressured in the process. I would absolutely recommend this dealership to anyone looking for a new car! 10 out of 10!

Jh
Review №29

Just wanted to thanks Mr.Gerardo for an amazing experience. Seeing that I am a first time buyer and didn’t have any experience with a sales rep prior to him, he has set the bar extremely high. He was extremely kind, patient and extremely vivid with everything. He really made my experience an amazing one with his top of the line customer service!

Ge
Review №30

Gerardo was amazing! He got me a brand new Silverado and I got to drive it home the same day! Thank you! 100% recommend!

Bo
Review №31

I came here to get an oil change and Kneico approach me about purchasing a new vehicle. Im not ready to part ways with my Durango just yet but he convinced me to trade in. He was very attentive to my needs and was very nice. Will refer him to my family and friends

Je
Review №32

Honestly best help I ever got here!! I’ve been at this dealer many times and Brandon helped us out even after his work hours to make sure he helped out the best he could. Need more people like him in many dealers . Great over all guy

La
Review №33

I had Bailey as a Salesman and he was awesome. I asked him a million questions he went out his way to answer them or get the answers. He also took the time out to look through the inventory to help me find what I wanted in a truck he was awesome and very patient. Thank you Bailey look forward to doing business with you again!!

Je
Review №34

Quintin was amazing to work with. It was the best buying experience that we have had, and we will be back next year to purchase our son’s car with him!

Am
Review №35

Roberto Peace at Rick Hendrick Chrysler,Jeep, Dodge in Duluth is Your go to guy. He gives excellent customer service and has great people skills. Roberto makes you feel like family. He’s the best. We love our New Car!

R.
Review №36

I had a great car shopping experience kneico Daniels . Will come back and buy my next car with him !

Jo
Review №37

Sharon Hester was outstanding selling me and my grandson a car today. She answered all questions and asked us questions we hadnt even thought about. We were able to get the car we wanted at a very affordable price. This is where Ill be making future car purchases.

Ni
Review №38

Kneico is an amazing sales person, awesome customer service. 10/10 recommend going through him for a car.

De
Review №39

Just wanted to say the employee Bailey helped me with finding the perfect car! It has all my needs and wants including more & in my price range. If you are wanting to find the perfect car, ask Bailey to help!

Or
Review №40

Sharon Hester was simply AMAZING!!! She was extremely friendly and professional and made my buying experience the best ! Ask for Sharon at this dealership

la
Review №41

Great experience. Our sale associate Michael Chang was very helpful and polite

Ke
Review №42

Had a great experience working with salesman Tyler Olson. Very patient and honest! I look forward to working with Tyler in the near future and would recommend him to anyone who is in the market.

ca
Review №43

10/10 would recommend micheal chang one of the best car salesmen i ever treated me with so much respect honestly would come back for him, if you decide to go here ask for him

de
Review №44

Josie, Justin, Jeff, and Michael were an awesome group to work with through my car buying process. Go to Rick Hendrick for your next vehicle

Ed
Review №45

Gerardo was amazing! He got me my 3500 Ram up fitted the way I wanted it too and he got me the deal of a lifetime! Not only did he provide great customer service but great enthusiasm as well! His smile is so contagious it’s great! Thanks again Gerardo! I will be back!UPDATE: Had another great experience, Gerardo got me a couple of matching chargers for my two twins! They just turned 18 and wanted to surprise them with something special!

G
Review №46

Great experience from beginning to end ! If your looking for a new car I would highly This place and My sales representative Brady! Brady was Awesome! He was on point with everything and he was very Knowledgeable about all Vehicles. He worked hard on making sure I got what I wanted and some. So if your in need of a new vehicle Brady is the guy you need to go see ! You will not be disappointed!

vi
Review №47

Nick Singh did amazing job. I give him 5 Stars.

Re
Review №48

My Jeep is under warranty and I called in advance to get a repair appointment. When I called to confirm there was no such appointment so I had to re-make the appointment. The appointment was for a Saturday so I dropped the car ofd the Thursday before because we had to go out of town. We rented a car. We.had been getting intermittent text messages to acknowledge that they had the vehicle and to opt in for text messges. That was basically it. Then on Tuesday I received a text message that my Jeep was number 1 of 2 . I was excited because I thought I would know what was wrong. Then Wednesday I received a text saying that they didnt get to look at it. Then I get a call from a guy saying that they couldnt see what was wrong with the vehicle and asked if we could come up and show them what was the car doing so my husband had to get off work to go up to the dealership to show them the issue. They kept the car for an additonal 2 more days and never did a single diagnostic on the vehicle. They still charged us almost 300 dollars and they never even looked at the vehicle. My husband spoke to the manager and they ended up not charging us at all. Evwn so we still had to pay for a rental car for additional days because of the poor service.

le
Review №49

Justin was an awesome person to work with and very patient .... I will recommend this dealership to everyone... thank you Justin

Re
Review №50

The people at Rick Hendricks were really cooperative especially Janice. She sold me my 2018 Honda Accord and was really patient with me. She only cared about making sure I was fine with my decision and not about just making a sale. I would recommend going here for looking for quality cars! Thank you Janice!!!

Ty
Review №51

Sharon and the staff were easy to deal with repeat customer and we’ll definitely be back

Sa
Review №52

I had a great experience at the dealership. Went for an oil change, it was very quick. Special thanks to Will Chestnut for his outstanding service and customer care. They are lucky to have you!!

Du
Review №53

Brady is the Dodge G.O.A.T. He came through in the clutch with having the car ready when I arrived, made the paperwork seamless and knows his stuff! When you ready to score the right car.. go to this store and get Brady. He will make it happen.

Ge
Review №54

Bayley and Josie were amazing most definitely recommend coming to see them if you want a great deal!!!!

Ja
Review №55

Rashad Tarr, He was amazing and super helpful today he helped my friend & I get the car that we wanted for a good price and everything .. I 100% recommended you to come to him.

Je
Review №56

Dmitry ward did an excellent job helping me find a used vehicle and then I was denied. Which is fine, but I’m still receiving letters a month letter and my score continues to drop. Horrible experience spending 8 hours at this place and then receiving congratulations letters for the 300m I did not purchase. At this point I’m not sure a commission was not issued for something I didn’t purchase. Pay more attention to your costumers. I shouldn’t make you take me on a test drive and you never even showed me the vehicle you wanted me to get a mile down the street at the other dealership. Also, my 2020 Dodge Charger in perfect condition, was sold OVER asking value by a dealership that was did not trying to cheat me out of my cars value. Never again at this dealership.

Ja
Review №57

Sharon was very helpful in the sales process while purchasing my new Jeep. Would recommend!

Co
Review №58

I had the pleasure of working with Sharon Hester. She was amazing!!!! Nice, courteous and got me the vehicle I wanted. Easy process and didn’t take long. I will definitely recommend her to anybody looking to purchase a vehicle.

Ai
Review №59

I recently purchased a car from Bailey Jenkins at Rick Hendricks CDJR and from start to finish he was awesome. The entire staff was more than helpful with finding the right car for me. I would highly recommend this dealership if you are in the market for a car.

ra
Review №60

Justin was awesome! Very attentive and patient with me. He made me feel comfortable and at ease. I enjoyed my experience!

Dh
Review №61

Dealing with Michael Chang was very good. He was very communicative during the whole custom build process and always responded very quickly with updates on my vehicle as the dealer got them. Once new vehicle got delivered he communicated every step of the way related to dealer add-ons I was getting installed. Ask for Michael! He’s the best

Qu
Review №62

Jacques, Isaiah and Angel were so amazing and made the car buying experience was a breeze.

Jo
Review №63

My new 2019 RAM Limited with 32k miles battery died. Had to hire a mobile battery replacement. Took in to have it serviced for 30k mile service.1) was told the battery cost would not be credited, even though the truck was under warranty2) was there 3 1/2 hours, and spent over $800 for the service. when truck was brought back out the engine light was still on.3) told it required full diagnostic. OK, how long? 2-3 days was the response. OK, I need a loaner vehicle. We dont have any.....4) lets see when we can get you back in. First appt is not for 6 weeks on Oct 2nd!Dont buy Dodge! Will get a Lexus next time just for the Service!

Ch
Review №64

I traveled in to Georgia for some real estate business, and hopes to find a business truck. Boy was I lucky running into an enthusiastic gentleman name Jon! Thank you, and I’ll definitely be back!

An
Review №65

Sharon Hester is the best sales person Ive done business with. From her initial approach to the signing she was very professional and knowledgeable. Thank you for this moment and experience.

Pa
Review №66

Today my mom and I walked into this dealership only expecting to view & price different vehicles. I am a young first time car buyer so I had no idea what to expect. Immediately we connected with Quintin, one of the car salesman and he helped us every single step of the way. He worked hard to put me in the exact car that i wanted at a price that I could afford. I ended up leaving that same day, in a 2021 jeep grand cherokee!! If you’re looking for a quality car buying experience with someone who cares about your $$, visit Quintin at the Rickhendricks off of Pleasant Hill Rd!

Gr
Review №67

Everyone please go see Justin. He has the best customer service ever. He rocks!!

Ru
Review №68

I really had a pleasant experience at Rick Hendrick dealership. The sales associate Justin Woods was on point, very knowledgeable and pleasant to work with. I will be returning in the near future. Thanks

Ja
Review №69

Everyone please go see Justin! He will take care of your car needs. He’s amazing !!

Je
Review №70

Brandon did everything possible for me to get the car I wanted and the payments I needed. Will definitely be coming back here in the future! Highly recommend !

Bi
Review №71

Ms. Janice was absolutely amazing with helping me get a brand new car. She was extremely patient and kind during the process. I’ll definitely be back to get another car from her. The entire team was a joy to do business with. Thanks So Much Again 😁

Ca
Review №72

Quintin DeGroot made our shopping experience a pleasure, he answered all our questions and we purchased the perfect truck for us! Thank you for everything Quintin!

Au
Review №73

I spoke with a young lady by the name of Ivory and she was AMAZING!! She answered all my questions and went the extra mile to make sure my needs were met! She was knowledgeable and very friendly! I appreciate the customer service i received today!

Ms
Review №74

My salesperson Moe Sayeh was everything! I was hit a snag and yet without a second thought Moe went up and beyond. I will recommend Moe to anyone and everyone who ask. His attention to detail and passion for helping people is warranted in this current time.We need more Moe’s!Thank you Moe!!!You are appreciated!

An
Review №75

Saw a commercial and called in and spoke to a great salesperson named Justin. He gave me great information in getting me informed on the vehicle. Great guy!

Vi
Review №76

Michael Chang helped me out a lot in finding a new vehicle! Great guy! Sending all my Russian family to this one! Brady was also awesome but Chang is the man!

Sh
Review №77

Just got a Jeep Cherokee and I love it. Bailey and nick are awesome, very knowledgeable and communicated with us very well. I would definitely recommend you talk to them when you go there.Thanks you guys so so much.

Ch
Review №78

Brady helped me get the truck that I wanted. Thank you so much for helping me. I will definitely be coming back for more cars and trucks.

Ja
Review №79

Gerardos customer service is amazing. On top of his knowledge of cars and his great customer service makes it a joy to spend money. Great job.

va
Review №80

Kneico is so nice and made my dad buy the car yay

Kr
Review №81

Bailey Jenkins was amazing, very helpful and knowledgeable! I will recommend others to visit him. #1 best overall experience

So
Review №82

Best service experience ever had at a dealership specially from Michael Chang, Donny Wilson (manager), Allan (in finance) and all the people involved with the sale. Thank you very much Rick Hendrick Chrysler Dodge team and to be honest if in the future I need to buy another car this is the place I will go again.

Jo
Review №83

Go see Jon Perrin this guy really knows what he’s doing. Went in for one car and got an even better car at a great price. So happy with my purchase!

An
Review №84

Josie Lora was great! Since the start to the end she has been amazing! Great team work getting our family into a new Ram! Highly recommend this dealership, we had been looking for 2 weeks and finally found the right one!

Ca
Review №85

Had bad experience. Please dont go. The staff was nice but they are lairs.

Br
Review №86

I was very very impressed with this dealer. By far my best experience anywhere so far and I’ve had 4 2021 cars so far. My salesman was Demetri and he made the process very easy. Not only that he brought the car an hour away to see. Then we decided to purchase and he brought it back with paperwork, if that’s not the definition of a dedicated salesman I don’t know what is. Demetri made this process one that I’ll remember as well as earning this dealer my lifelong business. And I buy a lot of cars. I recommend this dealer to anyone. Not only that they were the only dealer dedicated enough to make it work when others were nowhere near. Demetri is awesome and Rick Hendrick Jeep Is phenomenal.

Ty
Review №87

I worked with Roberto and I had a stellar buying experience! He have me great customer service as well as the rest of the Rick Hendricks staff. I would definitely recommend to a family or friend! Great Experience!

Na
Review №88

Kneico Daniels is the man! My hubby and I visited on our date night just for fun and we drove home in our dream truck fully loaded and some! Y’all I highly recommend him, low key no pressure. Great Guy! Go check them out!

Ti
Review №89

Kneico is a real good sell man. Check him out when you come here.

Sh
Review №90

I have been looking for a SUV for over 2 months and I was really discouraged. I contacted Rick Hendrick Chrysler and was put in contact with Justin Woods. He went ABOVE and BEYOND to help me. He is very helpful and informative. He made sure to stay in contact with me and answered all my questions. I will recommend him to any one looking for a vehicle.

Lo
Review №91

Really enjoyed working with Bailey Jenkins. He was honest and answered all my questions. Great team and great energy!

Ad
Review №92

My mother and I have had such bad lucks with dealerships and especially the car salesmen. So, we ended up going to rick hendricks which was our final stop where we met a Guy named Jon perrin. Showed great customer service was very knowledgeable and had GREAT people skills. First time i felt like a salesman cared, truly appreciate you Jon highly recommended to all.

Pu
Review №93

I had a great experience while working with Jon Perrin getting our new vehicle. Great guy! So helpful. Thanks so much . We love it!

Jv
Review №94

Michael Chang did a fantastic job. Highly knowledgeable. Had no problems answering questions.It was a fantastic experience.

Ma
Review №95

Excellent experience at this dealership. Rob was CLUTCH with finding the right car for me after going to many dealerships and them not succeeding. Erick in finance was really good too. Im definitely gonna be back and see them for my future vehicles as well.

S.
Review №96

Justin was simply amazing . He is not your typical salesman. Everyone please go see Justin

es
Review №97

This is our second time here and they never disappoint. Jacques was great.Great customer service and had ever answer to our questions. Definitely coming here again.

Co
Review №98

Jeff P. is outstanding to work with. He is patient, kind, and hard working. I enjoyed my experience car shopping because of him.

Br
Review №99

Great place to do business! Jon P helped me and was so pleasant and helpful. I’ll be sending my friends and family up here.

We
Review №100

Michael Chang was great, got the car a wanted at an affordable price. Very nice people work here. If you looking to get a new or used car this is by far the best I have been to.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:2473 Pleasant Hill Rd, Duluth, GA 30096, United States
  • Site:https://hendrickcdjratlanta.com/?utm_source=weblistings&utm_medium=organic&utm_campaign=hendricklocallistings
  • Phone:+1 678-369-6704
Categories
  • Auto repair shop
  • Auto body shop
  • Auto broker
  • Auto parts store
  • Chrysler dealer
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • Tire shop
  • Used car dealer
Working hours
  • Monday:7am–9pm
  • Tuesday:7am–9pm
  • Wednesday:7am–9pm
  • Thursday:7am–10pm
  • Friday:12:30–6pm
  • Saturday:7am–9pm
  • Sunday:7am–9pm
Offerings
  • Car hire:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
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