The staff is amazing! I was informed every step of the way during the time my car was being worked on which I appreciated so much. My car looks better than the day I brought it in. They are highly rated for a reason! Very polite, accommodating and great communication. Highly recommended!

Amazing staff! Very accommodating ! I had to leave my car there for several days due to last minute travel plans and they were very nice about it! My car was very clean when I received it! Will definitely be my go-to auto shop now!

A lady backed into my car late on a Friday evening and caused damage to my rear end (tail light, fender, bumper, wheel, etc). This was my first accident and I was clueless about what steps to take. Thankfully, New Master was not only open on Saturday morning to accept my vehicle, the gentleman that assisted me, Douglas, was so kind and helpful to me as I filed my claim with my insurance AND took steps to ensure that I was able to get my rental car that morning as well. I took my car in at 9am and was back home with my rental car by 1130am - it was the easiest car thing Ive ever had to do and I credit Douglas with most of that ease!The repairs were estimated to take about a week and Douglas called a couple times that week with updates. I picked up my car the Friday after first dropping it off and it was beautiful. Nothing was out of place and the car looked as if nothing had happened!I truly appreciate the work that New Master completed and will shout from the rooftops the excellent care and customer service of Douglas.

They repaired the front bumper of my Porsche and did and excellent job! Panel fit, repair, and color match all perfect. This is now my go to shop for any future repairs needed and I highly recommend them.

You know when you go somewhere and your experience is so good you wouldn’t consider going anywhere else in the future ? Well that was my e xperience here. Very accommodating, great communication and great quality of work.

Very liable, They did an excellent job with my car. Recommended 100%

Took wifes 2016 Ford Fusion in for a minor front-end collision. Shop completed work in 5 calendar days, 2 days ahead of the original estimate.After receiving car from shop, wife noticed climate controls werent working right (outdoor temp displayed as -40`F or +50`F, and A/C target temp had to be turned to lowest setting). Called shop, which recommended taking car to dealer. I did a quick search on Google for 2016 Ford Fusion exterior temperature sensor which showed the sensor in the front grill, which the shop agreed to replace (it was an insurance claim, so I didnt understand shops reluctance to investigate the initial problem). Shop did add refrigerant to car when investigating the issue.When shop directed us to go to dealer, I was prepared to splash 1-star reviews everywhere, but after presenting additional evidence and having the shop admit and correct its mistake (technician did not replace/reinstall air temp sensor when replacing grill), I decided to remove only 1 star.

My experience at Lucky Auto Body was really great. A representative named Doug was very flexible with me and my work schedule to get the car fixed at my convenience. They repaired and replaced parts on the passenger front end of car that got damaged from a Deer. I was really impressed with the Quality of the work and Doug made sure I was taken care of.

So far, so good. Dropped my car off for repair a couple of days ago & the have been very good about communication & working with my insurance company. I will report back once the work is completed.

They did excellent work on my Lexus RX and made it look like new again after being rear ended. It was completed in a timely manner and as promised. I highly recommend them. Doug communicated with me every step of the way. They are a preferred auto body for Progressive.

Theyre fantastic! Douglas and Esther are the best. The work done came out beautiful and I will tell my friends and neighbors that Lucky auto body is the only place to go to! Thanks again guys.

Excellent work on my vehicle and great customer service. Had the car back 1 week early with the exterior and interior detailed. They even gave me a discount when one was not warranted or asked for. If you need work done on your car, ask for Doug.

Awesome service

They took a time for explaining what the customer should know whether to repair or to replace. I highly recommend this great place. This is the definite place to visit if I have an accident in the future.

Happy Customer! Amazing service! I cant thank the whole crew enough. Yall serviced my damaged car more than what was promised to me. I truly appreciate the honesty, the quick turnaround and price. (compared to Hendricks Collision Ctr) ...Jimmy, thank you so much! I left my car badly scratched up, I came back 3 days later and everything was gone like they were never there PLUS they power washed the exterior, vacuumed and polished the interior! & if thats not enough, they have lifetime warranty on the work theyve done! My car looks brand new!!

LUCKY AUTO BODY and PAINT REPAIR deserves 10 stars! I was provided top-notch service by Eddie from my very first visit all the way up until the work was completed...the entire process was stress-free, the repair estimate/price was reasonable and the finished work was impeccable! I would, without any reservation at all, recommend this business to anyone in need of auto body/collision repair work. Eddie thanks for everything, you were awesome!

Excellent service and quick turnaround.

I took my car in to get fixed from an accident and got it back looking better than when I bought it. They offered quality and friendly service. Ken was so kind and kept me up to date every step of the way. I usually take my car to the dealer for service and repairs but will be taking it to them from now on. I highly recommend them to everyone.

Excellent service, great detailed work!! They detailed the whole car, even cleaned the inside ❤️. Doug helped me thru the whole process, and was very helpful. I definitely recommend. Estimated time was two weeks, they gave it back to me in a week in a half.

These guys are fantastic! Had someone rear end me and Doug went out of his way to provide me with detailed instructions throughout the process. They were flexible with my schedule and even offered to meet me after their closing time. They went above and beyond with the work that needed to be done and the repairs look excellent! You cant tell the car was ever hit.They exceeded my expectations and I strongly recommend them to anyone! Way to take what would normally be a stressful affair and make it painless.

Great first experience here— super friendly and experienced staff took good care of my car and would highly recommend for anyone who is looking for an honest and skilled place to get work done. If the need arises, I will definitely come back. 5 stars!

Very professional and helpful. Honest workers and ensures your vehicle is repaired in great quality. Also comminicates with you to give you a status on the progress of your vehicle. Would come again

Awesome service and awesome work.... Best small business collision center in this area of Gwinnett. They have a great painter, one the best color matcher in Atlanta area!!! You rock!

I went in with a pretty serious scratch on my car and being a starving college student was looking for something affordable. I had visited places all over with crazy expensive, rip-off prices who just tried to take advantage of what they believed to be youthful ignorance in me. I just about gave up hope and was sick of looking around but I tried one more place which guaranteed me a lower price.The guy at the front counter, who looked about my age, was extremely kind, friendly, energetic, and considerate, along with the rest of the staff. The repairman I was assigned politely and carefully went and examined my scratch and already offered a price almost $250 lower. But then he did even better, he could tell I was in a financial rut as a colleges student and asked me to wait while he got some chemicals. He came back and worked fast, hard, and diligently on the scratch for about 10 minutes and, I do not use this term jovially, worked magic on it. It was absolutely gone and he charged nothing even though the repair price could have come to 700 at least elsewhere. He was a wonderful and friendly help and I will never go anywhere else.Highly, highly recommended.

Man they did an excellent job, if anything my car looks newer than it did before. They even cleaned it out for me and washed and detailed the car. Excellent job on the paint, I’d recommend this spot to anyone and everyone. I’m gald I didn’t take my car anywhere else.

Really appreciate the value and quick turnaround given to my issue.

Great customer service. Everyone there was very attentive. They got my car fixed in the amount of time that they said they would and my car looks amazing! Would recommend!

This is the BEST auto shop ever! The people there are so nice and professional. I took my car there after an accident and scratches, these people must have made magic happen because it looks brand new after it got fixed. The price is very reasonable and the repair took less than a week. In addition, they even helped me fix 2 additional scratches (not paid by the other persons insurance company) for free. Thank YOUUUU. The repair took less than a week and they texted me to let me know how my car was every step of the way.Before I came to this body shop, I took my car to another shop and the service was nothing like this. Other body shops would have made you wait two weeks! Definitely take your car to get fixed here :)

Ken was wonderful! Great customer service and car was done promptly! 4 days before the estimated time. Would recommend this place to anyone! Thanks again Ken! -nikki

Excellent service and honest staffs. Fast process to minimize time waste. They accommodate to fit your schedule and suggest best possible solutions for the fix.

They did a fantastic job with my car, it look like nothing ever happened. Then they make sure they got a detailed for me when I came to pick it up. Would recommend them to anyone

They went above and beyond my expectations. I would recommend them 10/10 times. Great customer service. Chuck was very open and honest the whole time

My daughters needed a bumper. They replaced it and more for less using OEM parts. Excellent quality of service and excellent customer service. Trying the repair place in the same plaza so hope they maintain the level of excellent service I have gotten so far.

My daughter and I were the REAL Lucky ones!! Eddie and his crew did an AWESOME job with my daughters 2015 Nissan Altima - especially matching the Pearl White color PERFECTLY!! Thanks again, guys!!

Lucky Auto did an awesome job! They were quick and attentive. Ken was really great! He was informative and went above and beyond my expectations. Thank you!!!!

The word Lucky is described as successful, hot, fortuitous, happy, advantageous, adventitious, auspicious, beneficial, benign, blessed, charmed, favored, felicitous, golden, hopeful, on a roll, promising, propitious, prosperous, timely, well, providential, all systems go, coming up roses, everything going, getting a break, hit it big, holding aces, in the groove, into something, on a streak, serendipitous, striking it rich. My experience at Lucky Auto Body still doesnt do the definition justice. The superb workmanship, the outstanding customer service I recieved from Eddie and his staff let me put it this way, my Tahoe looks better now then even before my accident. Im so grateful to Eddie and all his team for ALL they have done, including a free oil change at one of his premier partners mechanic shops. Thank you again!!! Sukari Stewart.

Kenny is the man! They did great work and stayed in contact throughout the whole process! Thanks to the team at Lucky! You guys are awesome!

Awesome awesome awesome . My car was returned looking brand new. They even finished the job earlier than the original estimate. I would recommend them if you are looking. I feel the rates are reasonable and the staff treated me with respect not a dollar sign.

Great service from the guys up front. Good prices, and my car was back to looking new in no time. I recommend this shop to everyone.

Four times in 10 years, and Im always happy.

I dropped my car off with Progressive after being hit by one of their policy holders. They assumed liability and said that they would choose the body shop. I was a bit skeptical of getting a quality repair. I picked my car up today and found out that they chose Luckys Auto. The repairs are phenomenal. Panel gaps/alignment were spot on! Paint matched to perfection. They even washed and vacuumed the whole car. I am throughly pleased with the work that was performed!

High end Auto Body shop providing better customer service than any other auto body near the gwinnett area. I came here with a 2013 Hyundai Genesis Coupe 2.0t to get a new front bumper and install a custom grill I ordered and an OEM headlight install(paying out of pocket). Doug guided me through the process during the appraisal and kept me updated during the fixation. These guys go above and beyond and took care of my requests of a custom grille. The grille I ordered did not fit my vehicle perfectly but lucky auto made some adjustments to make it look oem. Compared to hendricks auto body, lucky auto provide better prices and courteous services. Highly recommend this location whether you are paying out of pocket or running through insurance. They will take care of you.

They were very nice and called me with updates about my car. They were knowledgeable and my car looked great! Would totally recommend!

They left my car looking amazing i did not believe it was even my car . I will for sure come back if my car ever needs an work done again !

Lucky auto body is punctual and professional. They do an absolutely great quality repai and really stand behind their work.

Excellent service and I am very pleased about how everything turned outI’m very happy w everyone at the body shop and I recommend them at100%.Dennis F

They are the truth and Im a real customer. I took my Challenger to them for fender and Door repairs and they only had my car a couple of days and it was like new when I got it back You cant tell it was hit and the paint matched. I will never take my car anywhere else. Great Job!

Fast, quality service! I will definitely use Lucky Auto for all future paint and body services.

Excellent finish on my car and great service by Luck auto body shop team. I would recommend this place for any auto body repair.

Great work been taking all my cars here for years and wil continue to

Horrendous customer service, the worst paint finish ive ever seen, and attention to detail is really lacking. id rather take my car into a smoothie king. at least then id get something good out of it.

Very professional and courteous! Satisfaction guarantees, so satisfy.

Good

Great people and professional service. Highly recommend.

Too expensive and didnt trust the quote I received!

Excellent service and outstanding staff. Thank you.

Quality body work and reasonably priced!!!

Awesome guys to work with. Very Korean Friendly!

They are the PRO. I had my fender repainted and it looks like factory paint. Very friendly staffs and they said the paint work was backed by their lifetime warranty!

Awessome Body shop.

Very friendly n professional staffs

EXCELLENT Service!

Best of Best

Because its good