Jackie and other staff were very friendly, respectful and easy to work with. The most impressive part was the speed at which they handled my repair, and that it was below competitor pricing. Great experience, great value, thank you!

Great shop. They fixed my car back to original condition. Brian,Chris or Jackie will take care of you. You will not be dissapointed.

Fantastic team and quality of work! Easy, informed, did not waste anytime.Amazed the first 5 shops I called 3 didnt answer the phone (not even vmail) and the other 2 were very rude and dismissive. Thank you Jacqui, Tara and team! Great Job!

Great service provided. Good prices not over charge. My car looks great !

Great service !

Great service and friendly staff. Would highly recommend any auto body repairs be done at Gwinnett Place Bodyshop. Ask for Brian, Chris or Jackie. Excellent quality and all repairs done in a timely manner. 👍💯🙌🏽

Chris was extremely helpful dealing with our insurance company. We hope to never need body work again but would use them again if needed without hesitation.

Tara was really nice she helps you and greets you when you walk in. Chris was amazing with giving me the best quote and their prices and work is AMAZING! I will continue to take my car to them.

Good people work here! Very courteous and professional.

Chose to use this service for body repairs through our Allstate insurance, and the quality and condition of our Tahoe when we received it back was stellar. Thanks so much, Chris!

The service was excellent. They were able to fix my car back to the way it was before my accident. Austin was very professional and he was courteous and handled everything so I didnt have to worry. I was back on the road and pleased with everything.

Great work and customer service! They went above and beyond to help me. I would definitely recommend this shop. Thank you.

A co-worker came to me and said my front tire was dangerously low (in fact it was almost flat).I remembered the body shop I pass every day on Old Norcross, around the corner from my job, so I made my way there.I was greeted by a gentleman who was incredibly kind and willing to assist!Thank you Mr. Brian for the Friday afternoon rescue! 💓If I ever need a body shop, this is where Im coming! #grateful #awesome #customerservice #thisiswhatmakesamericagreat

The lady at front desk (didnt get her name, sorry!) was extremely polite and helpful. She got Austin (estimator) to come assist me when we needed an expert opinion. Austin took care of me and my concern, which is more than I can say about Rick Case Hyundai who immediatedly dismissed me. Austin took his time to make sure i was taken care of and was friendly. I would trust Austin again and be back in the future! Thank you!!!

I didnt have work done there because my car ended up being a total loss, but I chose to have it towed there by insurance after reading the reviews online. They were professional, cool, down-to-earth, and just what youd want out of people taking in your damaged car. My sunroof was stuck open from deployed airbags and they made sure to seal it so that water didnt get in. Tarah up front stays busy, but always polite. Chris S. from the shop took the time to talk about the damage and car with me a little bit. Ill take my business there in the future if I need body work.

Man they get you right

The Gwinnett Place Body Shop is top notch! Chris (my estimator and main contact) always kept me informed on the repairs and time frame of my car - he really went above and beyond. Service level and workmanship rates a 5 star!!!

Great customer service via phn. I got a mobile mechanic so no longer needed to travel there.

The receptionist was quite pleasant. The waiting area was very pleasant. The quote to fix a very small dent at the bottom of the drivers side door was considerably high. It ws over $300 higher than one Id received in California.

Please, dont be fooled by these fake reviews. First, of all the customer service is horrible. The secretary was very rude and unprofessional when I was simply trying to find out a price for a side mirror to be replaced. They told me it would cost almost $600.00 to replace a side mirror. I declined, went somewhere else, and paid $229.00 for a replacement. If you care about quality customer service, saving money, and not being cheated out of extra cash, please check around for more affordable prices.

Love this place. The people make the difference

Stay away from this place, the customer service is terrible, they do assign a representative that is suppose to be your contact and this person, once you leave your car, it doesnt answer the phone calls.The job is very unprofessional and poor quality.They are very good on getting more money from your insurance.Make sure you take pictures of your carif you unfortunately leave it for them to work on it, may find more damage than the original one, and request a delivery inspection before you drive away.

I deal with Thomas Coffia quite a bit in the parts department and he is pure professionalism every time. Easy to work with, and interacts with customers in an excellent manner. Love doing business with these guys.Thanks Thomas

Great service and great price

I brought in my car during a busy time which caused me to wait a couple weeks for my car. I appreciate talking the Brian as he was very knowledgeable about repair and just a nice a person to talk too. He wasnt my estimator but he made sure I was taken care off, even staying after work to take a look at my vehicle when I brought it back. Brain works with the customer in favor to help them in everyway possible and not a person just trying to get money. He is a very respectable person and I reccomend to work with him.

I only needed to have a pair of mirrors painted to match my car. I was quoted $50 for each mirror (which was far cheaper than I expected) and that it would only take one day for them to complete. I called the next day and they were ready to be picked up. The paint job is perfect; matches 100%! Travis was great to work with and Im highly impressed with not only the quality and the price, but also the next day turn around.

My experience was a pleasant surprise. Im not the easiest customer to deal with, however Brian and Austin took great care of my 12 year old C70 and it looked great when I picked it up. Would highly recommend them to anyone.

The staff is very friendly, but i am not complete sastified of how my car looks!! is a brand new car and it has to look perfect! i will gladly appreciated if u can make me happy of how my car looks!!

I had my car repaired here last week and it couldnt have been a better experience! I am confused how anyone could ever accuse this facility of being anything but 100% professional and honest. I chose to take my car here after receiving recommendations from several family members and friends who had their cars fixed here. They all had nothing but good things to say. My experience was A+ from start to finish. The staff were professional and friendly, I was kept informed throughout the entire process and the quality of their work is unmatched. My car was ready on time and looks brand new! I would highly recommend this shop to anyone who needs their car fixed-you will not be disappointed! If I had any complaints at all it would the insurance companys slow response time.

Got a call from estimator with a bad news and complain that body shop does not follow up with them on the timely manners. I see the same things on my side. Most likely they are busier then they can afford to be and as the result, your car is sitting on the parking lot without any attention for a quite some time. Insurance companies do not like that either - they have to pay your rental car and every day does count as extra spending. Guess what they do ? They want to know that shop is working on their car and if they see that shop is to busy to return an update call, insurance will take it back to your hear. All these problems will become your problem! At this point I am risking to stay without car for couple weeks!

Horrible customer service. They didnt return phone calls and didnt give up dates on our vehicle. The receptionist was very rude.

We just picked up our car from this shop. Lemme give you a list of our issues. While customer service was on point, they gave us a run around. Upon dropping our car off, we were told itd ge done in a week. We dropped it off early so parts could be ordered over the weekend. 2 WEEKS PASS and the car is not done and no phone calls from the company. We finally went up to see what was going on. We get told itd ge another week due to missing parts. After a week,still no calls, so we went up again. Get told itll be done in the next couple days because a part they ordered had not arrived yet. After this wait, we finally get the car back. We do a once over on it, everything seemed fine... until an hour after driving it. We start hearing knocking. The more we drove, the louder it got. We finally made it home check the knocking out. At least 2 of our wheels had NOT been screwed on properly! If we didnt check on this when we did, our wheel could have come off, chances of killing us in the process.We found TRASH in our trunk and we DO NOT eat in this car! I am extremely disappointed and will NEVER be going back here again.

WORST CUSTOMER SERVICE EVER!!! I walked in there to get an estimate on replacing a car door. I waited 10 mins for the guy at front desk to get off phone. He finally got off the phone, asked me what I was there for. I said I was there to get an estimate. He rolled his eyes, and said its raining outside. I said yes, but you have a garage dont you?. The garage had room for me to move my car into, they just needed to have someone move a car up a little bit. He said he will direct the team to do so. i got back in my car in the rain, waited for them to move the car, and after 15mins they never did, so i drove off. I be dammed if I ever gave this company any of my money. On to the next one.

Great place to work. Come see me.

I dropped my car off about two weeks ago, and every time I call they never answer the phone. They always send me to a voicemail! This is ridiculous! For this to be such a big company they sure do take their time to inform me how my car is going! Customer Service is also horrible, Next time Im taking my business to Mundys Collision Center!

Sean, Jim, Brian and Tara were so helpful with everything! Excellent results! Thank you!

Exactly all this good reviews MUST be FAKE this place is by far the worst not only have they had my car over a month they keep coming up with lies and postponements to my car being repaired in the estimated time they gave me if u cant be honest then how can u expect to stay in business thats to start with then the staff is very unprofessional and most of the time rude or eager to get u off the phone and brush off with the next best excuse not only have I had it with them but my insurance company has had it with them I mean my car wasnt even that wrecked I just had a bent fender but because my car is matte black plasti dip they continuously keep telling me they cannot get paint to match any good body shop would be able to work this out in timely manner but unfortunately I been livin for a month under alot of stress and thinkin this is all cause of unmatched paint after I have already stated to them I would sign paperwork saying Im completely satisfied with the as is paint job i just want my car back and the more I visit and see no progress the more heated I get and fact its in unsafe lot that they dont insure if something does happen to my car ughh dont go here I highly recommend any other place but Gwinnett place body shop

Great people and work always great

Horrible customer service. I was the only customer in the office and I had to wait 30 minutes to be seen.

Very friendly staff that goes the extra mile to save you money. I had the option to drop off today but since they couldnt start work until monday, I would be paying rental for wed, thur, fri, sat and sunday... throwing money away. it was nice of them to remind me of this and save me some money.

My car was brought back to factory standard. Great service, great customer relationship

By far the worst Body Shop you could ever take a wrecked vehicle to get fixed. They claim they are not responsible for anything that happens to your vehicle in their possesion. Took them 7 weeks to get my 2013 Ford Edge back when orginally told it was going to be 7-10 days. This was after all 4 wheels and tires were stolen while locked up on their yard. They forced me to file an insurance claim with my insurance and in return I will be losing my insurance come the spring time. Highly recoomend any body shop including Moms and Poms than to ever reccomend someone to such a dishonest, money hustling, unprofessional place of business. Have already prepared letters to send to Ford, Van Tuyl Group, Better Business Bureau and the Georgia Collision Industry Association.

Experience mechanics & great communication

Friendly staff, works with insurance, well done work.

I had a good experience here. Everyone was nice, service was on schedule, and the car looked great.

Great place to get your vehicle repaired

They were great to work with! They went over and beyond!

They didnt get a chance to do the work for me.

The whole experience was enjoyable!

Professional! Dale is awesome!

Bad Service. All reviews are either fake or paid. Avoid at all Costs

The front desk rep was really rude!!!

Kind folks

Excellent service!

Staff is friendly