Dublin Cleaners on Frantz is THEE BEST dry cleaners in Columbus! I take everything from delicate dresses, jackets, suede, and suits, to bulky (too big for my washing machine) comforters and other assorted items to this location! Ms. Demetria is almost always working (give that woman a raise!) She is the kindest and most genuine loving soul you could possibly meet! She is a true professional and master at her craft, always asking what needs extra attention, or if there is anything important to know about the piece before they even take it in! I LOVE HER!! β€οΈ π
Called and got a quote over the phone to clean Duvet cover and mattress cover and was quoted $40 a piece ended up costing 110. Wasnβt happy about that.
Demetria is always personable and professional. My items are always ready on time (often even earlier than expected). Love the new text alert program, too!
Demetria was awesome...she was kind and knowledgeable. The value and quality of work was worth my 40 minute drive. I will be a returning customer.
Honest and professional! Absolutely would recommend to anyone who needs any dry cleaning. Margaret was the best! Iβll definitely be taking any and all of my dry cleaning needs to her!
Very Friendly. My clothes always look brand new after they are cleaned.
Great cleaners! So kind, professional, and prompt
This location is especially good!!
The beginning of the process was good, with kind staff helping us during drop off.There was a lot of confusion between store closings and pickup/delivery changes that made my order very difficult to get back from Dublin Cleaners, despite my being told it was ready to go. It took longer than I would have liked to get my items back.UPDATE 5/18/20:Today, I was able to pick up my stuff. Thank you for sorting this out and I look forward to future business.
Dublin Cleaners is an excellent dry cleaner. Demetria is efficient & goes out of her way to make you feel like you are a valued customer!
First time using Dublin Cleaners. They are knowledgeable, attentive and thorough! They came highly recommended and I now know why! The shirts and pants came out beautifully and the special instructions were followed to a T. And best of all, NOT EXPENSIVE! (HUGE bonus) Great experience and we will be repeat customers. Thank you!!!
Absolutely wonderful! Very nice staff on both drop off and pickup. They got out a stain I thought was impossible at a ridiculously affordable price. Highly recommend
They were able to clean my wedding dress and restore it to perfection! They are also incredibly kind and great with staying in constant contact throughout the process!! Canβt give them enough stars!!! Love them!!
Great first experience with Dublin Cleaners! Convenient location and hours. My dry cleaning was done when they told me it would be and looked great. Staff helpful and friendly. I like the website as well, its nice getting paperless confirmations and being able to have my payment options online. I will definitely be using their service again.
I am very pleased with the service and care that I received at this location. It was a pleasant experience. I highly recommend using this site if in the area.
AMAZING JOB! I had a sweater rub dye off onto my Karen Spade dress & was devastated. I just got the dress back and it looks BRAND NEW! Thank you SO MUCH!
Dublin Cleaners are wonderful!! I have taken several dresses and they have all came back looking amazing and on time! The staff in the store is always very nice and polite as well!! I would highly recommend!
Nice job pressing the jacket. Went to Dublin Cleaners first time because of the reviews and I was not disappointed. I loved that the sleeves were stuffed with tissue paper to ensure they kept their shape. This will be our cleaners of preference going forward.
Dropped off a Mens suit. It was ready when they said it would be ready. Nice and polite staff. Received my suit in great condition. They even fixed a loose button for me. I was impressed with how they hung the suit on a padded hanger. I continue to bring my suits there. βΊ
I really canβt believe how lucky we are to have this gem of a business in our neighborhood. Their attention to detail, their turn around time, their customer service, their prices- itβs all unbeatable! And better than that is their dedication to sustainability and Green standards. I trust them not only with our clothes- pieces that weβve spent our money and time investing in- but I also trust that they care about the products that affect my family when we wear those clothes. Thank you endlessly for the work you do daily- weβll be customers for life!
Being new to an area, one of the many services you look for (aside from doctor, dentist, car mechanic, etc.) is a reliable dry cleaners. This was our first visit to Dublin Cleaners and it was a great experience. We worked with Demetria and her customer service skills were impeccable. In addition to the amazing customer service, our clothes look great! I cannot say enough great things about this place. I give it 5 stars!!!
This is a fantastic service! I live in Pennsylvania and could not find a good bridal store that would preserve my wedding dress (especially for the right amount of money). I saw Dublin cleaners and contacted them. I figured they would not be able to service a customer in PA, but I was pleasantly surprised to find that they could! Margaret was such a wonderful woman. She explained the entire process to me in great detail. She even told me how they had a service that would come and pick up my dress for me right from my house! I did not have to do anything but put the dress in a box. Additionally, they kept me informed throughout the entire process. I knew exactly where my dress was at all times. When the dress was finally returned to me (I did not even have to go pick it up), it looked whiter than the day I had bought it, it was beautifully portrayed in a preservative box, and it was accompanied by a hand-written letter thanking me for my service. You really dont find service like that anymore! The best part was the price. I am telling you brides, if you want excellent service, beautiful preservation, and all at an affordable price, Dublin Cleaners is the way to go!
Fantastic service during my first ever visit to Dublin Cleaners, I am pleased with the customer service at the Frantz Rd. location. Demetria was very pleasant and easy to work with. The store front is very welcoming plus my items were ready within the week. I will be recommending this company to friends and associates.Happy Customer
Great service, on-time and in quality.Highly recommended dry cleaning service that stands out from a crowded field of average providers.Best of its class in the area!!
Best cleaning experience! Dublin cleaners correctly laundered my white lab coat after it was nearly ruined by another local cleaner. It is brilliant white again, not grungy gray and filthy, as it was returned to me after being cleaned by the other cleaner. I love the laundry tracking system and email alerts! Demetria was friendly, cheerful, knowledgeable and a great face of the business. I will ONLY take my clothes to Dublin Cleaners now! They have gained a lifelong client!
I bought my wedding dress from Wendys Bridal in Dublin in June of 2012. After having my dress altered through Wendys, I took it to Dublin Cleaners for a final cleaning before my wedding in December (the cleaners Wendys recommended). Upon taking my dress out of the protective plastic, I noticed on the hanger that the lace overlay looked short. I tried on the dress and found that about two inches of the material beneath the overlay was showing and the lace had shrunk. Whatever Dublin cleaners used on my dress are not the kind of materials they should have used, because nothing at a traditional dry cleaner should shrink lace. One of my bridesmaids used safety pins to fix my dress on my wedding day. After spending hundreds of dollars on a dress and alterations and $125 for a cleaning that was recommended by the salon, I was extremely disappointed with the entire experience.Additionally, I brought a winter jacket to Dublin Cleaners last December for cleaning, and realized after picking it up that one of the metal snaps had been bent so badly that it will no longer close and the lining in one of the sleeves was ripped.I also learned from a colleague in Hilliard City Schools that after using Dublin Cleaners to service the formal dresses for our high school womens choirs, 50 dresses had been misplaced over the summer. Granted, this was a large order, but 20 of the dresses were never recovered and our choral director had to replace them. Dublin Cleaners initially denied having lost the dresses, but later noticed the error. I also understand that our Bands used Dublin Cleaners to service our uniforms and there is now unexpected color variation among the uniforms. This is unacceptable from a professional dry cleaning service.
I have some old Navy uniforms that I am donating and I needed to have the neckerchief and Dress Blue bottoms cleaned among some old dungarees no longer issued to todayβs sailors. These uniforms were a part of my original seabag received over 25 years ago. The uniforms looks good as new and will make a great addition to the donationβs collection.
I have always had great a great experience at Dublin Cleaners. The employees are always very friendly and prompt to help me when I arrive in store. Also, I am always happy with the quality of cleaning that is done here. The only downside is that sometimes it is a little bit pricey. I was a little bit surprised when I dropped off 4 things and came back with a $70 bill. They did send me a coupon for a free sweater cleaning to my e-mail though, which was nice.
Positive experience. A bit pricey though. Great customer service
Had a great experience with Dublin Cleaners. They were very friendly and did a great job with our clothing. Jessica C. was great, as was the lady (wish I could remember her name!) working when I dropped off my clothing. They were both very helpful. They will definitely receive our business again.
Ive used Dublin Cleaners for the past few years, mostly for my winter coats and large blankets. The ladies that work there are always so nice and helpful. My clothes come back lovely every time and I dont have to wait very long for them at all! The great thing about Dublin Cleaners is that they email you if your clothes are finished early. As someone who is attached to my phone, I find this very convenient. If you provide them with your email address, you also get some great coupons and stuff from them as well. A++ service!
My first experience with Dublin Cleaners was great. I was not in a rush to get my clothes back, but they handled my items quickly and efficiently, removing stains from my dress pants and making my shirts look brand new. My expectations were exceeded right off the bat! Im even wearing the outfit I got cleaned today, because it looks so good. I will definitely be back.
Exceeded my expectations. Reliable, worry-free cleaning and pressing. Cant speak to their alteration services, but Im sure its the same.
Friendly staff great job
I found this place just by visiting the other stores in the complex. I had a pretty nasty food stain in a sweater I loved and brought it to them to help me. Not only did they get the stain out but it was done a day and a half early. By the way, they email you when your dry cleaning is finished. On a side note, the front counter rep is very nice and remembered me and my garment/stain when I walked in. This place is friendly, fast and of high quality. I strongly recommend Dublin Cleaners.
Excellent and fast service. Kristina enures that the client has all the information about the service, available discounts and when the dry cleaned items will be ready for pick up. I especially appreciated receiving reminders via email to pickup my skirt. Thanks!
Ive only had great service at Dublin Cleaners. The ladies are always friendly and very helpful. As someone who works in the corporate environment it is important that my clothes always look good and Dublin Cleaners never disappoints.I went to Dublin Cleaners on a personal referral and have referred several co-workers since. I have yet to be disappointed and so have they.
Every Dublin cleaners branch I go to is very professional. The staff are very friendly and answer any questions you have. They also finish your clothes pretty fast for any event or day you need
Excellent Service! Reasonable prices!I recommend this dry cleaners to everyone
The service is great. The only problem I have is the price. They are FAR more expensive than other cleaners!
I wonβt be going back here. Most of the tags on my sweaters stating the size and material were completely dissolved, a Vince. Blouse had a snag and a new spot, and a Pendleton Cardigan I took had the same spots I paid to have cleaned. Very, very disappointed. And way over priced.
It had been a while since I dropped items off. I love the email reminders. It is close and convenient to my home.
Im not one to post about my experiences but I couldnt resist sharing my amazing experience with Margaret and Dublin Cleaners!! They pressed my dress in record time and were sooo accommodating! Im not from Columbus and she met me on a Sunday to drop it off! They also helped with the drive for pickup. Honestly havent run into someone as nice as Margaret in a long time!! Fabulous experience, I highly recommend going to there!!! THANK YOU for making my gown look amazing!!
The cleaners did an excellent job with my suits. Will be coming back often!
Clean, timely, well pressed, and they put stays in my shirt collars without being asked. What more could you want? Great Job!
My daughter and I love stopping in and seeing Demetria! Itβs how local business should be.
Always nice to see the staff. Always happy with the quality of service. Sometimes my order is ready a day early. Love the e-mail notifications that it is ready for pick-up.
My jacket was done on time and beautiful. I have already dropped off another one. The lady that helped me was very friendly. Thank you.
Nice staff, fast service and great technology that offers updates and alerts. Highly recommend!
We have been loyal customers at Dublin Cleaners for years. LOVE Demetria & Jeorgia!
I took in a white Eddie Bauer winter coat that I bought from their clearance section. Dublin cleaned the dirty cuffs. (I suspect the coat was a return). What surprised me is that they even stuffed the coat with paper. It looks better than new!! There was an issue about pickup. When I went to get it, the store was closed even though it wasnt lunch time. The associate apologized and offered me a discount. Honestly, what amazing customer service!!!
Fantastic customer service! This dry cleaners went above and beyond for me. They where prompt, fast, friendly. I did give them four stars because I had to call twice about receiving emails that my order had not been picked up when it had in fact been delivered. I assume that someone just never closed out the ticket. Slightly frustrating otherwise pure perfection. I would HIGHLY recommend them to all my friends and family!
The people were friendly and helpful. Clothing was available ahead of schedule. Great job by all!!
Ive been taking my nice sweaters and dress pants here for years and have always had a wonderful experience. Friendly staff & quick service - I highly recommend.
Great ExperienceGreat Staff Very Friendly and helpfulUsed the correct...cleaning process for my shirts .....nice system that emails stepsGreat communicationBest Dry Cleaners ..
Counter staff was very pleasant. Service was quick as my item was ready sooner than expected.
Great staff. Very friendly and knowledgeable about the cleaning process. Items come back on time and in great shape.
Learning occurred. I dropped off my suit and 4 other items. My daughters dress, who is 6 months old cost $27 to have cleaned. This is the first and last time I will use your company. prices are highway robbery and they are not discussed at the start of the process.
I love Demetria! I was honestly nervous about getting my wedding dress dry cleaned because I didnt know where to go. I ended up bringing my dress to Dublin Cleaners because they had favorable reviews.I brought in my Truly Zac Posen wedding dress to be dry cleaned two weeks after my wedding day, and she was so friendly and professional. I had a great time talking to her while we went over the dirty details of my dress.Demetria looked over each layer of my wedding dress ball gown (there are a lot!) and pointed out areas of the dress that will require special attention from the cleaners. I took notes and verified the dirty spots, snags, and rips.Margaret B. called me a day after I dropped off my dress because she wanted to check on a large rip with one of the layers. She let me know that I could easily fix it, but it was cost an extra $20 for her to fix. I assured her that Id be able to fix it myself. She was so nice for calling!I picked up my dress up last week, and it looks beautiful again! I cant wait to put it on again for my first wedding anniversary.
Staff was incredibly friendly and accommodating of a large houseware item. I will definitely be using them from now on. Im new to the Hilliard area and Im glad I found them first.
My first time using them. Demetria (spelling?) was very nice & welcoming when I came into the store & super nice as she took down my information & got me registered/checked in. Looking forward to using them in the future!!!
Great dry cleaning, but not cheap
I always have a great experience at Dublin Cleaners. The employees are always very nice and very helpful. Order is always done on time.
Demetria was great! Super friendly and helpful for my first time at any dry cleaners, I will return.
Dry cleaning services
Dublin Cleaners did a great job dry cleaning my suit. This was my first experience with Dublin Cleaners and I will definitely be back.
Whitney is the best. Professional, courteous, prompt service. Clothes look brand new.
Kristina took very good care of us. Thank you so much Dublin Cleaners!
Whitney always take good care of me. Your clothes will always be in good hands at this location!
First time using the Dublin Cleaners - Frantz Rd location. Staff was very friendly and knowledgeable. We will definitely be returning.
Extremely pleasant and helpful!
Always do a great job!
Good customer service, I was in and out from there in less then 5 minutes.
Great customer service. Nice staff.
Outstanding customer service; Demetria is so very friendly and helpful.
Very friendly customer service and they do good work.
Easy check in and friendly attendant. Clothes were professionally packaged and liked the email update reminders.
POOR CUSTOMER SERVICE: WAS TOLD THEY LOST MY ROSA CLARA WEDDING DRESS. I promise itβs worth the read.I trusted Dublin Cleaners to dry clean my RosaClara Wedding dress. When I initially stopped in to pick up my dress, the front desk associate was smoking outside by their front door. As I walked inside, she put out her cigarette and entered promptly behind me. I notified the associate of my name and item to be picked up, but when I looked in my purse, I realized I had left my wallet on the counter at home. I notified the associate of this and told her I would stop back home to get my wallet and that Iβd be back in 20 minutes. She said she would get my dress in that time so that it was ready before I got back.Twenty minutes later I return. The associate then tells me that they have βLOST MY WEDDING DRESSβ. I wait patiently as she checks racks under different letters (looking under my married and maiden name) and tells me several times that they donβt have it. After about 10 minutes, she says sheβll go ask her manager who is sitting in the back (visible from the front room). The manager finds my dress which was categoried under another section. The manager has an arrogant attitude telling me multiple times that she is βThe Managerβ of this store and is telling me for 5 minutes where I should sell my wedding dress. (Iβm just thinking: What the heck. Really???? Mind your own business). I eventually become agitated but calmly say that I just want to pay and leave and that I wonβt be coming back because they told me they lost my dress . The manager NEVER apologizes and becomes defensive, telling me what a great job they did. After paying, I left without saying anything else.There was no problem with the work, but the customer service was poor. I understand misplacing items in a large shop, but it was how the situation was handled that Iβm very upset with. I donβt care who you are (the manager or the CEO)- treat your customers with kindness and respect and take responsibility for your mistakes. Donβt put them into a panic over a problem that could have been solved in a matter of a few minutes.
Long -time customer still enjoying great customer service.
We needed a leather Jacket cleaned. It looked good after it was cleaned and the checkin and checkout clerk was friendly and courteous.
I was very happy with the work they did my clothes look new thank you again for a good job.
This was the first time Id used Dublin Cleaners and Ill definitely return. They were fast and not too expensive.
Excellent cleaning and tailoring
Terrific service and excellent finish to my garments. Pressed perfectly and beyond neatly arranged and hung up.
Very nice, straightforward professional service, much better than where I had been going before, good hangers too!
Very friendly service and quick turn around on cleaning my items.
Always a pleasant experience and Demetria always goes above and beyond!
They were great, and got everything back to me in a timely manner.
I dropped off 3 dresses to be HEMMED (which means shorten) Dublin cleaners instead returned my 3 dresses with all of them taken in on the sides. The owner Greg is extremely uncooperative, and has now had my dresses for 6 days trying to decide I think of how he can out of this. I will NEVER use Dublin cleaners again nor will I EVER recommend them. This was POOR service by all of their employees. FYI the tailor they use is unreachable. go figure
Dublin Cleaners is always quick and their work is great!
Very friendly sraff. Great place for dry cleaning and alteration.
I like that you email me when the order is ready. Nice.
Great customer service and short turn around
Done when they said itd be done and they took care of a button in my jacket for free! Very good quality, love the hangers, love the collar keepers.
Great service, quality cleaning & convenient location. I will be back!
Warm, courteous and professional service...as always.Ive been using Dublin Cleaners -- primarily Frantz Rd and Linworth -- for 25+ years.
Friendly service and great results! The email reminders and updates keep me from forgetting the dry cleaning.
$9.95 to dry clean 1 pair of pants is ridiculous.
Great customer service!