Mailed a request for fence approval which was received by the company on July 30th. Since August 3rd it has shown in progress through the TownSq app. I called on August 31st to see if I was missing any paperwork or what the holdup was. I left a voice-mail and received a call back the next day. They said I needed to call back in 2 weeks because it hadnt been the full 30 business days yet..... I called back Sept. 14th to see if it had been approved yet and to ask how I would be notified when it has been approved. It is Friday, Sept. 17th, and I have still not received a phone call in return...Im really disappointed in this company. 😞 I had corresponded via email before submitting my application to be sure it would be approved quickly (meeting the HOA guidelines of a 4 foot fence, wood material, privacy). I wanted to get the fence up the beginning of summer so my 2 year old could play freely outside. I had no idea we would still be waiting in the middle of September to be approved.

Do not respond to emails/phone calls in any timely manner (if at all). Dates and reasonings behind fines/violations are not accurate - extremely broad violations with no further communication when asked about it.Please keep record of any communication you have with them as they do not document things accurately. Dont do the tasks they are supposed to (i.e. snow removal) but we are required to pay for it anyway.Highly suggest avoiding this HOA organization.

I would give them no stars if I was able to. Negative stars even. The lack of blatant disregard to their basic responsibilities such as responding to emails or calls is bewildering. We have been attempting to contact them over a month. Immediate resolution is needed now. Please respond to the emails that have been sent.

Not very responsive to emails/phone calls/requests. It tooks us 22 days to confirm what address we should be mailing the check to for HOA dues payment. Now we probably owe late fees thanks to them not making this information available on the portal and relying on a letter then send you via USPS.

This is probably the worst management company I have ever dealt with. I have been emailing and calling them now about an issue for over a month. A month. I have gotten no responses, no emails, no callbacks. All for a very simple HOA issue. This is not only preposterous, but borderline illegal when it comes to an HOA. I have never been this disappointed with any company ever before.

I reached out to Associa to inquire about making a complaint about my HOA and was sent a complaint form. I was told and the form said, it was confidential. My complaint was very sensitive in nature and was forwarded directly to the person my complaint was about. In trying to find out why this was done, i had to make multiple calls and leave numerous emails and it took days to respond with little to no explanation. I would not recommend this company. Their actions were reckless and possible even illegal. NO STARS!

There is a problem with our trash being picked up at our condos. Associa is totally unresponsive. I was even told it was my problem to take care of. Now, there is a dish on community property which is not allowed per our by-laws. Associa is doing nothing about this. What are we paying for?

I turned in an application for a permit to build a fence on July 12th and after leaving numerous messages, going back and forth via email without my actual questions being answered, I had to hear from someone I found from my HOA via Facebook that they never even started processing my application because they are missing documents. That was this past Tuesday and both my closing company and myself tried to call to figure out what they are missing and how that happened. They also will not give me my account number so I can communicate with the HOA via the TownSquare app, saying that my property shows the previous owners name. That is not my fault, as all of the necessary documents were provided to them. I just moved to Columbus and most everything has been great, but dealing with this company has been an absolute nightmare and I don’t know when the end is in sight because they refuse to respond to my requests.

Poor communications and is lax on taking care of our property. Our property has constantly gotten worse since this management has taken over for our community with things like the grass literally being let to grow over a foot tall. If you read through these reviews and see five star ratings for Michelle, then see my picture to see the true state of our property.

Absolutely no response from the management. All they are concerned is about collecting late fees for the HOA amount. Not tying to solve the problems in the community

Recently, I had issue with my home’s roof, so I need urgent roof replacement. I did an application few days ago, and I was waiting for the HOA approval. Wendy Stockman, administrative assistant, played significant role in hearing my voice and needs. She responded my emails quickly and provided best services without any hesitation, and toady, I am receiving the approval letter in mail. I am extremely proud for her customer service and fulfilling clients needs on time. Based on her service, I hope that she doesn’t have to wait too long for further promotion .

I just paid a service fee on top of the service fee payment I was trying to make (we have now paid them $900 this year to do nothing but organize - not pay for - street vendors to show up at our house during a pandemic). This place is a complete money grab, not responsive to your issues at all, but right on top of taking your money. Thank goodness that set of fees was to leave. Can’t wait to never buy a home in their control ever again.

Need information regarding the new HOA account payment and correct mailing address. Melanie Gray not only responded in a very timely manner, but provided all the information needed and confirmation of receipt of payment. Melanie is a true asset to the new HOA company and provides the highest level of support home owners need and expect.

Melanie Gray of Associa was very prompt in getting my problems taken care of. Thats why I live here....to always know we have someone to count on when things go wrong.

Paige has always been very nice when Ive had to contact her and this time is no different. She handled my question very promptly.

Still waiting for my water pipe cover next to the driveway to be covered. The mowers cut it off with the mower and took it after inspecting their mower. I called RPM and was told someone would check and get it replaced. Nobody did anything! Its been almost a year and am still waiting. Very poor at service!!!!

My initial dealings with this company indicate its customer service professionals need professional development training.

I very much appreciate quick response from Tyler Gompf, Administrative Assistant and Kate Taylor, Chief Accounting Specialist regarding my inquiry for the annual dues payment. Thank you

We started getting letters from them the week after we moved into our new home. They stated we needed to fix a small section of fence in our back yard. The neighbors tell it’s been that way for years. They threatened us with a fine if we didn’t fix it in 30days.Why didn’t they address this with the former owners?Then we paid our HOA fee on their website the day it was due and somehow get a late fee.If you drive around our subdivision there are people who clearly don’t take care of their property. There has been people who store their full leaf bags stacked outside their garage regularly. We forget to pull our yard waste trash can in a day or two. It sat next to our garage door. We get a letter a few weeks later saying they are giving us our FIRST WARNING. Saying on said date it was left sitting outside. How is it we keep our yard pristine and get a letter? Some neighbors do NOT and on a regular basis. There was even one house on our street corner that decided to park their SUV in their yard. This went on for months. There are fences that aren’t cleaned. There is green that has been on many sides of houses that never get cleaned. Trash bins and blue recycle bins stored on front sides of houses and porches. Clearly in view from the street! We get a trash can next to our driveway against the wall next to the garage door?How about the NUMEROUS PET OWNERS who walk their dogs AND DO NOT CLEAN UP AFTER THEM!So somebody isn’t doing their job. If there are rules that EVERYONE NEEDS TO FOLLOW WHY ARENT THEY THE SAME FOR EVERYONE? We’re consideringmoving. We’ve only been here a year and it’s been enough to want to sell our house.

I have reported the same issue to be fixed by maintenance in 9/22 and 10/7. Both requests were closed out as complete with nothing being done and no communication as to why. I was assured by the property manager that this would be fixed before my request was closed. I have not been happy with the communication from Associa over the past 3 months my community has been with them. I am asking for your help to resolve before I move on to the BBB to try to get help since I have been calling, emailing and messaging through Townsquare for over 2 months now.

Associa RPM just starting managing our HOA. Prompt, profesional and clear response to my inquiries from Melanie Gray, Community Association Manager.

Our HOA paying way to much for poor services

Melanie Grey has been a wonderful property manage to work with, she is responsive, competent and enthusiastic.

Great staff, very professional, responsive .. like a friendly neighbor.

From a Landscape Companys perspective, specifically working with a young lady named Leah. I have no complaints whatsoever, communication is always on point and shes seems to be three steps ahead on every situation thus far. Its always easing hearing from her knowing what she has to say is most likely proactive rather than being reactive. Which makes my job so much easier. That being said, we all win when both partys are on the same page and i think thats what you get when you go along with Real Property Management.Kind regards- J

Emily has been very helpful in informing me on several issues.She responds timely and has a very professional and enthusiastic manner. I appreciate working with her! Jolene

Left a VM requesting a document and received it by email within 24 hours by Jackson. Appreciate the prompt action.

Melanie Gray has always responded in a timely manner and she has a very good attitude when dealing with owners of a unit. She is also very pleasant. Thank you Melanie.

I had an issue with a payment and Melanie gray was very responsive with communication, as well as resolving the problem . Nice to know there are people like that representing a company with whom I do business.

Have left 3 voicemails and sent 1 email pertaining to a damaged tree hanging over my childrens swing set. The tree is located within The Courtyards on Hoover in Grove City, OH so one would think Associa would be responsible for the trimming of the tree. I am very disappointed that I have not received any kind of acknowledgement back from Associa based on my voicemails and emails.

Two messages left and still no response from Local Dublin Ohio ASSOCIA office. Very concerned bc I enrolled in auto pay HOA with cancelled check as they require with filled out info form back 11-26-2020. I mailed to address Richardson Texas as required. I called the phone number to the address in Richardson Texas and it’s been disconnected!!!

We are new Association members in our community. Lisa Fridenmaker has assisted me twice by phone and was very pleasant, and accomplished everything I requested in a timely manner. I am wondering why you never get a human when trying to call to ask a question. Return calls usually happened within a day or two. Covid 19 may be a contributing factor with work environment changes, etc. I appreciate Lisas kindness and great work.

I was on the Board at Traditions at Polaris for over 12 years. I recently moved and had to sell my condo and move out of the area. It was a Pleasure to work with Allison Scheetz our manager from RPM as I transitioned out of my role. Her commitment to our community was amazing. Her quick response to not only our board members but to our owners was impressive to me and showed her love for our community. Leaving was hard to do, because of the family we had built there. Thank you Allison for everything you have done and what you continue to do.

I have had the pleasure of working with Leah over the last year and have zero complaints! I have worked with two other people in her same position over the last three year and she is by far the best to date. She has cut response time in half for me and always has an answer to any questions I have. I know a lot of people have seen a turn around in the role she fills and I personally appreciate her efforts!

Over the past six months, Leah Solis has been exceptional to work with. In this new way of working and because of Covid-19, association meetings and communications have gone completely virtual. However, this has not stopped Leah from staying on top of everything going on within or community. Leah is very responsive to community applications, phone calls and email communications. We have many needs in the Legacy Estates community and Leah is working very hard to ensure they are all addressed swiftly and accordingly. Our HOA board receives a weekly summary report detailing the accomplishments and ongoing projects. This wasn’t the normal process prior to Leah taking over as our association manager. I appreciate Leah’s honesty, prompt response, funny sense of humor, knowledge and most importantly, her super candid feedback. It has really been a pleasure working with Leah! 😊

Melanie Gray contacted me immediately and was responsive to my concerns.

Ms. Emily Sofayov, our RPM Property Manager is providing the type of leadership and guidance we have requested and would want from our Association Manager. There are several major projects in the works for this year and she provides the pro-active guidance and communications between all of the contracted parties to bring these projects to a successful conclusion. Her attention to detail makes our Community a more desirable place to live and raise a family. But mostly her knowledge and guidance for us and easy to work with in a professional and delightful manner. We want to have her as our Manager especially through the many challenges we will face in the coming years.

Very professional and responsible . Frank Dematteis was a great person and we need him in our community. He was very professional, honest and respectful, he is a One of the best and great manager

Paige is an awesome asset to RPM. She is always professional, up to date, friendly, and keeps everyone updated with whats happening in the neighborhood. Thanks Paige for a job very well done!

Michelle has been wonderful with helping me with new information for my move in to my condo at Hilliard Village. Great customer service! Her professionalism and great customer skills are top notch.

Ive had the pleasure of getting to know Paige Riley over the past few years. Paige manages a large association that my company (Joseph Tree) partners with. Paige is an excellent communicator and positively engages both her residents and business partners. We collaborate on large tree projects several times a year and things have been seamless during these projects. I highly recommend Paige Riley and Associa Real Property Management.

I recently contacted Brittany to determine what I needed to obtain to install a patio in my back yard. She returned my voicemail within an hour or so and emailed me all of the paperwork I needed to submit and explained what items I needed to include. She also ensured I was aware of the app I can use and ensured I had my account number to log in. I was very pleased with the quick reply!

Leah has been a pleasure to work with, and has entirely changed my perception of Real Property Management. Previously, with the manager we worked with, requests were left unanswered, contracts were not expedited and work wasnt completed. Our Association was actively considering changing management companies, and we are now experiencing a great deal of satisfaction with the company. Leahs attention to detail has been complete, and her responsiveness has been most satisfactory.

Waiting 3 weeks for a response to fix a light. Very poor response.

I have been working with and for Leah Solis for this past year and have to relate how responsive she has been to the owners at Trouville East. She follows up and works closely with everyone to ensure issues are resolved. She has a professional manner and acumen and represents RPM well.

The absolute worst. No communication and clear and obvious favoritism.

Melanie took over our account in July and has done a great job advising us, following up and being available. We are very happy with how well we are all working with her! She is a great asset for Associa. This is the 3rd Community Manager we have worked with in 2 years and she is the BEST!

Absentee property management company. Ive left messages on every voicemail extension. The emergency # hangs up on you. Glad I do not live there.

During my time on our homeowners association board, Leah Solis at Real was amazing to work with. She always found a way to get to a positive solution to whatever the issue was we were working through. She was responsive, proactive, and simply a pleasure to work with. While we have had hit and miss experiences over the years with various property manager contacts, Leah was simply outstanding!

Our Onsite Property Manager, Michelle Harris, is top notch! She is always available (work hours of course) to answer any questions or concerns that I may have in our community! Whether it is in person or though email, she goes above and beyond of what her job requires! A true asset to our Hilliard Village community!

Megan Adams is the best Property Manager we have ever had. When we have questions she follows up to get us the answers we need to make decisions for our community.I appreciate Brittany Spencer coming and assisting Megan in her role so she can not only succeed but soar! Thank you!Associa is terrific at offering training for Board Members, I find it very beneficial! Thank you Aimee Myers!Keep up the good work!

I talked with Lisa Freidenmaker about a billing issue. She was very sympathetic and understanding and promised to look into the problem. It was only a few days later that I saw the problem was solved. I really appreciate dealing with people who are so polite and friendly.

I received a call from Brittany Pettay at RPM regarding the approval of a few landscaping items I wanted to plant. Not only did she inform me of my application being approved, she also answered my questions about the financials for my condo community and the spring painting project. I would highly recommend RPM. Professional and quick response time.

My question regarding the current conditions surrounding our property was respectful & LEGIT! Your response was callous and unhelpful.

As Community Association Manager, Melanie Gray has been very supportive of the Board and all members of the Village at North Falls. We went through a time without such diligent attention, so we know how to appreciate it when it finally happens! Thanks to Associa for letting Melanie serve in this capacity and hope she is with us for a long time!

Lisa Bloomer has worked with our Association for several years. Shes very knowledgeable about rules, regulations and laws regarding condos. Even though we are a small condo development, Lisa is very responsive to our questions and needs. Shes been a very great asset to our Board.

Leah Solis has been a pleasure to work with. She has demonstrated excellent skills in working with our contractors. She has assisted us in moving forward with major projects as well as day to day activities necessary for maintaining our community. Thank you Leah for a job well done.

The same oh. Aosscia staff does not tell the truth and they walk around the issues at hand. I have email question and they been ignored...a consistent theme with this company and their lawyer ans the other board members!

Emailed and called this company. They charge too much, won’t return phone calls and when they finally did it was someone saying that Sheila Grabowski said this and won’t call us. What company works like this? Terrible service!

I was initially new to condo living and Management Companies, but have now served on our Board for about 4 years. My experience with RPM has improved over the years and peaked with the superb leadership of Leah Solis as our Manager. When she was promoted, I feared what might next occur, but it has been 2 yrs of pure enjoyment with Allison Scheetz as our Community Manager. Allie has continued to educate us as a Board in our responsibilities, but she balances that with her own suggestions in how RPM might make our work easier. Her expertise and past experience in community management has been such an asset to us. She has a pleasant, but fully professional handling of our quarterly meetings and always gets back with us regarding items that need her follow-up. This year, our annual Budget prep was less difficult with her guidance. While we might not always go along with her recommended vendors (as we want to keep work done by locals, if possible), she has been helpful in getting our vendor choices approved. Our Board is fairly involved in our Community activity, and Allie has encouraged that to a safe degree. She is a quick responder to my many email questions, and she often calls to give a complete report on more complex issues. Finally, I must admit, my many questions must sometimes put her patience to the trial, but she has always been fully respectful and gracious with her answers. My only hope is that we will have many years to come with Allie as our Community Association Manager.Jefferson Meadow CondominiumsPataskala, OH

Lisa Bloomer has been the Property Manager for Glenabby Condominiums for just a few months and relates to us well. I am sure our small Association could be a full time job for her! She communicates well, and insures all Board members are included in conversations. Lisa is more than a forty hour manager. I have heard from her while sick and/or vacation. Although she should not be a 24/7 associate, I hope her management recognizes the thorough job she does.

I have had the opportunity to work with Leah Solis and it’s been nothing but great. She made it very easy for me to get set up with the company and move forward to start earning. Big Big shout out to Leah Solis for all the help, once again I Jesse Marquardt with Jremodeling thanks you.

We have the pleasure of working with Allison Scheetz and she consistently exceeds our expectations. Allie keeps our association running like clockwork and I can tell that she has our best interest in mind in all of the countless interactions - both internal and external to our community. Two thumbs up!

Im very pleased with the great job Melanie does for us. Shes a true professional and really gets what our needs are and what were trying to accomplish. She always goes the extra mile for us and does it with a smile on her face. We appreciate the opportunity to continue working with her making Greystone Mews a beautiful place to live. Roger Ansel, President

If I could give them a lower score I would. I do not believe any of the 5 star ratings; they either are suing the bad ratings or the are paying a company for fake ratings. I have email question and they been ignored. Nothing, you call and wait 24 hours for call back and then no call back for 8 days u have to pay a fee to home owners to put up fence and also to City. You can’t talk to anyone. Why pay fees to both HOA and City for the same thing. You also have file application which takes up to 30 days For approval from HOA.I will sell my property and buy a new house that has NO HOA or THIS HOA. PERIOD!

I am in and out of offices every day and truly believe the person sitting in reception has one of the most difficult jobs. I recently visited the RPM office in Dublin, OH and found Taylor to be a breath of fresh air! She greeted me immediately, was very pleasant, professional and helpful. Taylor is the perfect director of first impressions!

I am impressed with Emilys quick response to any concern. She has experience in all aspects of an HOA it seems.

Michelle Harris has gone above and beyond to assist me with necessary tasks during my condo sale process. Not only has she communicated with my Realtor while I am at work, but she has also taken the time to directly speak with the maintenance department to verify when tasks are complete provides me with notification of job completion throughout the day. She has been extremely pleasant to work with, very patient, and very detailed throughout our communications. Thank you Michelle for all that youve done to assist me through this nightmarish process called home sale. You have been a light for me through this darkness.

Brittany Pettay from Associa provided us with excellent service . She was professional and expedient in responding to our request.Tim & Karen Loehr

As current President of our HOA and previously Treasurer for 14 years, we were self managed, but moved to a property management company about 5-6 years ago. After going through 3 property management companies, we locked on RPM/Associa and our Sr. C.A.M, Leah makes all the difference. She is a member of our team that manage the 440 resident parcels we have. Your C.A.M. makes all the difference and Leah is the BEST!

Leah and Bridgette were very helpful when we wanted to get a fence in our yard. Especially after our application stalled. We had to have an accommodation due to the way our backyard was landscaped by the builder. We actually have a steep hill in a really small yard. So it made it hard to build our fence. They helped us get all of our documentation together to present to the board and tried to keep the application moving. We really appreciate their help!

Thompson Building Associates has been working with Real Property Management for well over an entire decade. During that time, we have created a strong partnership with their team and look forward to what the future holds. Each team member that I have worked with takes great pride in creating lasting value and the best possible experience for the communities they serve. I would highly recommend their team!

I am working with Taylor Peters in Customer Service and she deserves a 10/10 stars! RPM is so lucky to have an employee who is amazing at her job. I’m looking to rent the clubhouse and she has been responding to my emails ASAP and is very nice and helpful. Such a great experience! :)

Horrible company. They make up rules as they go to enforce. They misinterpret the rules . Their inspectors don’t have any common sense. I called them and my call was conveniently disconnected. Now they won’t return my calls. They seem not to realize they can be sued not only as a company but also individually. That goes for the inspectors, the appointed board members and individual company employees. Lawyer is next step. Each community can pitch in to pay lawyer fees.

Lisa Bloomer is very professional, highly capable of working with Board Members and detail-oriented when it comes to HOA business. Lisa, resolved many open issues neglected by our previous property manager and has provided strong guidance with our budgeting process. It has been a pleasure working with Lisa and I look forward to continuing our working relationship.

Knowing things will get done is so important in community management. With Lisa Bloomer, nothing is left to chance. She is outstanding! Prompt, efficient, knowledgeable and best of all, fun to work with! High marks!

I have worked personally with Silvia Baylor and have found that herto be very knowledgeable when it comes to property management. Our condo association has been with Associa and Real Property Management for 20+ years. We have found the company to be exceptional!

Paige is a great person to work with. In fact, the entire team at Real Property are great to work with. I have always found Paige to be punctual, friendly and professional. Thank you Paige.

Great service from NIcole.

I emailed a couple of times to ask a few questions and got very timely, positive responses!

Leah Solis has been a great improvement and betterment to our HOA team at Sheffield Park. Her thoroughness and communication is appreciated!

Our new club house manager, Michelle, is the bomb. She has listened to and read my concerns and those that she can address are done so quickly and efficiently! Thank you Michelle!!! I know you will keep up your awesome service to our owners!

Nothing, you call and wait 24 hours for call back and then no call back for 8 days u have to pay a fee to home owners to put up fence and also to clermont county.you can’t talk to anyone. Why pay fees to both HoA and clermont county for the same thing. You also have file application which takes up to 30 days For spproval from HOA .

Poor communication w owners

I am a contractor and have worked with Lisa Bloomer from Associa for several years now . Lisa is very professional, detail-oriented, and quick to respond. It has been a pleasure working with her and I look forward to continuing our working relationship in the future.

I would like to thank Leah Solis for her management style & her support of our coummity at the Woods of Windemere! Shes been very responsive to the needs of the board/unit owners as well as communicating with clear detailed responses.Thank You Leah!!Ron Sima Board member.

I have had the pleasure of working with Brandi Smith and her team for the past few years as a business partner by providing services to Associations managed by Real Property Management. Brandi does what it takes to succeed in a competitive marketplace and has demonstrated her dedication to the industry by serving on the board of directors of the Central Ohio Chapter of Community Associations Institute. I have enjoyed working with her and her team!

If I could give them a lower score I would. I do not believe any of the 5 star ratings; they either are suing the bad ratings or the are paying a company for fake ratings. In my experience they are a very litigious company. Their business model is to continuously harass residents until they begin to ignore the, create fines, then sue. They lie about what they have seen as a violation and when you call them on it, if they respond, they respond with oh it must have been there or I wrote the wrong house. They continue to influence boaa4rd members to make enforcement more restrictive and increase fines as well as HOA fees. I have beet this company in small claims court and they have a long vindictive memory. The court had ruled there reporting of violations, amount of fines, enforcement and accounting practices were arbitrary and the company could not produce any evidence otherwise. Kick these people out, they are not honest, trustworthy or fair. For the attorney, this is my experience and my personal opinion as well as my best recollection of everything mentioned.

Working with Kara Cook is always a pleasure!! She is super knowledgeable but past that if she doesnt know something she will find it! She is always prompt with her responses and keeps you in the loop if research is needed :)

Horrible service since switching over to this management company. Do not trust the falsely inflated reviews on their website. I have been trying to reach out to resolve an issue with our account for over a month now. I emailed 3 people Amy, Lisa, Sherry, and not a single response. I had to drive up to the Dublin office where I met Lisa who did not even apologize for blowing off my email but explained to me that people originally responsible for my account had switched properties. That is fine but they could have responded back and directed me to the correct person. Melanie is now in charge of our account and almost two weeks later I have not had a response back and I am not driving back up their on my limited mobility just to get blown off again. Highly disappointed with everyone involved. Terrible service.

Kind, prompt and efficient service!!Many thanks to Taylor Peters, who addressed all my concerns and provided easy solutions. He will definitely be my point of contact from now on.Totally recommend!

I have worked with several different property managers at RPM. Whenever I need something, they are quick to respond. Would highly recommend.

The Board of Savona, Tartan West has been very impressed with the experience, quality and professionalism of Allison Sheetz. We are a fairly active board and Allie is always there to support our needs. In the past, it was RARE to get a live voice during business hours, yet Allie picks up almost EVERY TIME! This improves efficiency, reduces miscommunication and eliminates duplication. Thanks Allie!

Emily Sofayov has been wonderful to work with so far! She is so kind, responsive, and caring! Thank you, Emily!

Not real happy with someone accusing me me of something and not getting an apology saying they were wrong. I received a letter stating that on 9-24-19 I had broken chairs on my patio and that I had to remove them. I did so upon receiving the letter. I received another letter dated 2-25-2020 stating these chairs were still on my patio on 2-19-2020. This was wrong and I think I deserve an apology. If you are going to state something make sure you are correct before making an accusation.

The WORST customer service. Impossible to get in contact with someone, no follow up... when you finally get ahold of someone, they have zero information.

Paige was extremely helpful and patient, as I had a lot of questions and she answered all of them.

We are in the process of building at Buckeye Lake and RPM Associa is our management company. I have worked with Wendy on several phone calls and she has been amazing. Very kind, understanding and helpful. It has been a pleasure working with her.

Excellent!!!!The Associa team assigned to Greystone Mews is outstanding. Extremely diligent and responsive.

Doesn’t listen, makes false promises, skimps on the fees charged. Would be better off without a property management company that expects your monthly fees and leaves intercoms broken, security doors unsecured, lights out in common areas. They don’t even deserve a 1 star rating but you can’t rate them any lower on the site. Doesn’t even deserve me writing a review they need thrown out of our neighborhood and someone who cares brought it.