Owner is friendly and an expert. I will bring any tailoring needs to her. I am a BIG (fat guy) and will see her the next time I buy a suit

I like it. Very receptive to my clothing needs/adjustments and has an agreeable turnaround time. No complaints. Ive had several pants altered here.

My experience was my first and last ever again.She makes you uncomfortable with her attitude (bad attitude); my daughter forgot the day she had to go to try her wedding dress and the place never called her to remind her that she needs to go because they will be closed for 2 weeks which means my daughter won’t have her wedding dress on the week of her wedding. So, that being said think twice!

I have had sewing done by the new ownership at Hems Plus. She does excellent work in a timely fashion. The atmosphere of the shop is also something that really was refreshing. Keep up the great tailoring and customer service!

I just got a jacket back from Hems Plus. They did an excellent job. I have brought many items for alterations and am very pleased with the work that was done. The service is quick and the owner very friendly. I would highly recommend this shop.

Will definitely go back for any of my tailoring needs. The owner is very friendly. She has always been very accommodating with getting things done in a short time frame. The work has always been excellent.

I left a message on a Monday while they were closed. Recieved a call back early the next day. I needed a dress zipper repaired. I was so impressed in and out in 1 day. During a very busy time of year.

I can highly recommend Hems Plus to anyone who needs to have tailoring done. I have been so pleased with the quality of the work done there and the friendly and competent employees. Each time I have brought work in to be done, it is finished either the same day or soon after. Whether it is a wedding dress or casual clothes, they do it all and do it well! JLM

Had a pair of selvedge jeans hemmed here, they came out flawless... they dont look like they were altered in any way. The hem is identical in quality and craftsmanship to the original hem on a pair of $265.00 jeans that I own.

Diane is very flat. To say something nice, well, shes not unfriendly. The music she has playing in her shop is religious which is not, in my opinion, appropriate for a professional environment. I took my wedding dress here for alterations- she did not explain how any of this works- She should really be more upbeat and friendly and explain how things work rather than quiet with an air of condescendence in her tone. I asked questions and got mediocre answers. They need to put something up between the riser and that brick wall- if the brick touches your dress it could stain your dress- which Diane did not tell us until we had a near accident with my wedding dress! You should also sweep and clean your floors regularly if your customers need to walk around in their wedding dress. My dress and shoes were getting dirty so i chose not to walk in them to test them out which makes it difficult to tell if Diane is hemming it properly. Oh and when your seamstress says to you at your second fitting (its too late shes already begun working on your dress at this point) that shes quite busy because its prom season you know shes not going to take all the care she should for what you are paying her! Oh and lets keep making more appointments so you can keep charging me $25 for each apointment instead of just doing it right and what I asked at the first apointment. My hem came loose during my formalportraits and it looked like i had ripped my dress. Had to have my maid of honor pin my dress in the middle of the boston public gardens to fix it. Which made us late getting back for the ceremony. I also had all 5 of my bridesmaids, my two sister in laws, and my photographer on their hands and knees looking for the bustle loop during cocktail hour because Diane did not pull it through all the layers of my dress! Thank god i had my wedding day emergency kit for my mother in law to save the day! However i still missed a good amount of my cocktail hour because of this! And my dress became bunched under my arm pits after wearing the dress for only an hour which means Diane did not sew it properly nor tight enough and now i have these bulges of fabric under my arms in all my wedding pictures. She did a cheap job for an expensive fee. Craziness. Diane im sure your a good person but sewing is not your calling