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Serenity Nail Spa Dg
2954 Finley Rd, Downers Grove, IL 60515, United States
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Serenity Nail Spa Dg

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Mi
Review №1

I switched from dip to liquid gel after Cathy recommended it to help harden my nails and I love it! There is no soaking off needed with liquid gel and it lasts just as long as dip. My nails always look great after leaving Serenity Nail Spa. Thank you!

Ma
Review №2

I Love this place! Whether it’s a Madi/ Pedi or fill they all do a great job! Moved here in Jan 2021 and will only go here. Place is clean and everyone is always upbeat, a real treat👍

Da
Review №3

This was my first visit here, however, I am in this area all the time for not only work, but shopping and dining. I have never even noticed the salon was there. It is located in a mini shopping mall with plenty of parking!I have not had the chance to get pampered in a while and like others, I have had anxiety with trying new nail salons during the pandemic. I was finally getting off work early on a Thursday and work in the area, so I searched up multiple nail shops near by and I am so happy that I went to Serenity Nail Spa! I was very impressed before I even arrived. I specifically choose to go here because I appreciate the fact they have a website that lists all of their services with prices! I liked that they had the option of sending e-gift cards and a way to see their promotions. You can even sign up on their website to receive future promotions, even for your birthday!I scheduled an appointment for a pedicure and regular manicure. When I arrived, I was greeted right away. Everyone was very professional and friendly throughout my whole time there. My nail tech was Kim and she did an outstanding job on my pedicure. She let me know what options they have besides classic. I have dry heels and so much dead skin so I tried their Lavender Indulge Pedicure. This pedicure was AMAZING and so cool to watch, also an affordable price! It is a treatment that comes with a Paraffin Wax to nourish and soften dry, cracked feet. I recommend this especially if you work on your feet a lot! The pedicure chair was comfortable and has a mini side table. This is the first nail salon I have been to that has this which is a great size for your pours or drink, etc. After my pedicure, Kim had me wash my hands and she washed hers as well, before we did the manicure which I appreciate during the pandemic. During my visit, Kim asked me if I wanted to do no-chip instead of the classic manicure, but she never once tried to force me or up-sell me which I appreciate.I felt safe with all of their safety precautions . All of the staff had on masks. I did see hand sanitizer and disinfectant supplies. They had techs and customers apart to promote social distancing and they have station guards. At their hand washing station, they have touch-less paper towels and you step onto this little lever to open the garbage can. Due to the pandemic, they do have a sign that states, there is an additional charge of ether $1, 3, $5 depending on service. I appreciate and think this is kind of them to share this.I will definitely be back and I recommend for you to pamper yourself here too!** TIPS ARE IN CASH OR YOU CAN QUICK-PAY

Ha
Review №4

I always come to see Cathy and she is the best! She’s a perfectionist like myself and I really appreciate her attention to detail. I used to always get dip manicures and then she suggested doing liquid gel and I’m obsessed! It never chips or lifts (and I’m a hairstylist so that’s saying a lot). Highly recommend this place!

Le
Review №5

I love this place if you are looking for professional beautiful nails go here they have over 2000 colors Cathy, Terry work magic on your nails and Kim uses her magic on your feet try to lavender pedicure

Te
Review №6

Very nice place. They removed the old gel set I had on, did my cuticles, and shaped and applied new gel polish for $40. Very nice people, good prices, and they shaped my nails very well. Highly recommend getting your nails done!

B
Review №7

They sounded cheery on the phone and had same attitude when I arrived. Great calm vibe and reasonable prices didn’t try and up sell me which is what I first noticed and primarily care about. Foot massage was A1 and the pedicure was good. Recommend

Di
Review №8

Always very caring and please the customer what they want and offer great suggestions for you.

La
Review №9

These owners know how to provide an excellent service experience. Sonny and his wife are hands on and check to make sure their customers are treated to the highest quality, latest technologies and absolute best service! Two thumbs up!

Ka
Review №10

Always able to help me right away. Great pedicures.

Gu
Review №11

This is my fave nail spa hands down. Terry does an excellent job with all the services- mani, pedi and waxing. Sunny and Kathy are very friendly and courteous. I love the ambience and the convenient location. Everyone at Serenity nail spa strives to make your experience absolutely splendid. Highly recommend this place!

Ke
Review №12

I went here once before for a simple set before my vacation and the quality was poor .... I let it slide because this was pre covid they were very nice people and served light refreshments . I started a new job this week and wanted a simple white set .The set was horrible . And they’re prices are too high for this quality . The white polish is not even white anymore . The polish is uneven .. and just very unsightly . The male manager did my nails both times and I was not happy either times . I get simpleShort nails acrylic and one color . I only get my nails done maybe once a year . This should be simple and easy to do . But they missed both times . Will never be coming here again . It’s sad too because they have great customer service and are great people

Ki
Review №13

The Nail Technician did a wonderful job on my pedicure and made my feet feel relaxed, soft, and beautiful. She was very professional, friendly and handled my feet with care.

He
Review №14

Excellent service from Kim.Kim always give me greatService.

Ka
Review №15

I had such a good experience here! They were so nice and helpful. The shop was clean and welcoming and they had deals for bundling services! My mani and pedi turned out fantastic. Definitely going back!

An
Review №16

Cathy does such an amazing job on dip powder nails! She did a nude ombré look for my wedding and I’m so in love! My pedicure was also so well done and my feet are looking and feeling great!

Ka
Review №17

The establishment is very clean. Cathy does my nails all the time and they look great! The whole staff is friendly.

Ra
Review №18

Sonny is normally my guy, Kathy did wonders on my nails today! I brought her a picture and she made my nails better than what I asked for! As always they are my faves. I get my feet done every few times and that always hits the spot! Great group of people and very nice place of business.Happiness is some alone time at SerenityNails 💜

Gr
Review №19

Cathy, who is the manager, was so sweet and most importantly, took the time to provide great service and asked me if I liked the way she was doing my nails.Very attentive and would come back again!

Me
Review №20

Kim gives the best pedicure!! She takes her time. She is friendly and does an excellent job!!!

Vi
Review №21

Serenity Nail Spa is a little slice of tranquility! Great manicures and pedicures within a peaceful environment. Love the variety of services available - check out the Lavender pedicure if your stressed. The staff is so personable and talented.

Ma
Review №22

Love getting my nails done here, Kim, Cathy and Sonny are awesome. Kim does an amazing 👏😍❤ job with my pedicures and takes her time.

Ti
Review №23

I absolutely love this place. I have been going here for years now and have gotten great quality of service every single time. I am very specific in what i like (some can call me picky) but Cathy the manager is always patient with me and makes sure i am satisfied.I have dry skin and a lot of cuticles, and they’re always taken care of. I also like getting my eyebrows done here, they do a detailed jobTinka

Sa
Review №24

I ask the cathy to redo my dip again and told her ill pay you for another dip too because it was my 25th anniversary and the husband started yelling at me. Started talking so rudley to me...I was so scared because i was all alone in rhe salon i gave them extra money and ran out of the store. Please be aware of that malr owner he can be very sacry

Sh
Review №25

This place is amazing. Very good quality services and I am very happy every time I come here. It’s an outstanding nail spa. I would recommend this place to everyone!

Al
Review №26

Ive gone in twice for dip manicures and have loved both of my experiences! Cathy did my nails both times. She is a perfectionist who went out of her way to make sure my nails looked perfect both times! Sonny and the rest of the staff were also extremely friendly and welcoming. This place is super clean. I will definitely be going back!

am
Review №27

My nail tech was clearly rushing or just didn’t care. There are holes where acrylic is missing! They are shaped so unevenly to the point where I went home and reshaped then my self!!! Most of them were very crooked when I left!! He rushed threw painting my nails (no chip) that on every nail there are spots missed. The top coat was applied uneven so there were holes in it. ( I went to another shop and paid to have another top coat)! Went in for a fill and my last no chip was barely takes off when he filled it and he just painted over it!! The full it self is terrible. Barely used any acrylic so you can clearly tell where my last full ends and this one starts!! I will never be going back

Ra
Review №28

I drive all the way from River North in Chicago to come here. I have been to so many different salons, and no one does a better job than this one. VERY CLEAN. Not to mention the quality you get, without paying outrageous prices like other upscale salons. I am very particular about my nails and they go above and beyond to make me happy every single time. I usually see Sunny or Cathy. Family owned and operated. Relaxing atmosphere. Very professional. They always make me feel welcome and comfortable. I absolutely love this place, its a gem!

Cl
Review №29

This place is awesome luv it luv it great customer service.

An
Review №30

Very friendly and fast! Very clean and great work!

Fr
Review №31

Safety measures with the face shields, station guards, appt only and everyone was spaced apart. Thank you for taking away any anxiety about getting pampered. It was a real treat and as usual, you did a GREAT job!!

Je
Review №32

Love going here don’t do my nails anywhere else Cathy keeps my nails and eyebrows on point.. Thanks love see you soon for that nail dip can’t wait ❤️

Je
Review №33

Cathy always does a fabulous job! I always get a french manicure dip, and it looks so beautiful but natural. I love Serenity Nail Spa!

Jo
Review №34

Best No Chip I have ever had! Cathy does a great job! Great customer service. Salon is very clean and organized. Everyone that works there is very friendly and welcoming! I have been their twice now and will definitely be a regular!

Su
Review №35

Love this salon. My niece and I have been going here for years. Kathy and sonny are the best.

La
Review №36

I went in for an eyebrow wax. Im really particular about getting my eyebrows done, because Ive had some bad experiences in the past. Cathy did the fastest and best eyebrow wax Ive literally ever had. I will definitely be coming back!

To
Review №37

Best pedi ever! Kim did an excellent job. She was very professional and attentive to detail. She was also very sweet and personable. Just in town visiting, but we will be back next year!! You gained two customers for life :)

Ka
Review №38

My Mom & I had just come from out of town and this was our first stop. Sonny, Cathy, and Kevin were phenomenal and very professional. The ambiance was amazing and the customer service was impeccable. After being on the road for 15 hours the atmosphere was so relaxing with a touch of smooth jazz after dark. I recommend everyone to Serenity Nail Spa and we will be back next visit ❤️ -Beyoncé #2

al
Review №39

I saw this place had good reviews and decided to give it a try. Cindy took care of me, she was very friendly. But the manicure she did was horrible. Not only did she rush my manicure she demanded a tip after. I asked her very polite if she could go over some nails i still had dead cutlicle and she said it was good and she just added more oil and said it was good like that. Never ever going back here again.

Di
Review №40

This was my first visit. I was very impressed. I will be back. They made me feel very comfortable, and offered the best products for my next visit. This will become My Nail Salon. Thanks for excellent service.

Ka
Review №41

I love Serenity Nail Spa as their customer service is great and my nails always look amazing! It is a very lovely and clean place.

Ta
Review №42

Today I went in as a walk in to get what I have gotten in the past dip powder on my natural nails however it was my first time in the shop. I was greeted and assisted by sonny. I Selected the color and he started to put the initial coats on my nails. The way in which they did their process was not what I was used to, when I asked “why does it look like this” sonny had an attitude while attempting to cut me off from speaking stating that it wouldn’t look like this at the end. Further more the color was looking lighter than I expected and wanted reassurance that it was the same color. He proceeded with my other hand and continued saying “oh I thought you had this before” I informed him that I had however it never looked like this he stated “ you’ve been doing it wrong then”. As this was my first time his customer service was extremely poor nor did he reassure me as the customer he was qualified to do what I requested. The manager Cathy came over to help explain backing him also ignoring my concerns. I acknowledge her and stated this is not what I’m used to getting and she made another excuse. They exchanged words and sonny then proceeded to get up and grab a bowl saying “since I can’t do what you want we will take it off” with his continued attitude. The lack of respect for the customer service was shocking and distasteful I will never return to this location and advise other to think twice.

AJ
Review №43

I went to get my nails done and a pedicure. The pedicure was such a rush job Sonny was moving way to fast to do a good job..the towels were dripping wet it was not worth the price at all.Cindy was trying to change $33.00 just to paint my nails using gel polish have no nails at all. My nails look so bad I told her just forget it.They are under staff and over priced. Skip this nail shop dont waste your money.

La
Review №44

The experience was wonderful. The staff were professional and friendly. Bebe did a great job on my nails!!! Plus it was super clean and all the equipment was sterilized!!! Very impressive. I would recommend this nail spa to my friends. Great job.!!

Im
Review №45

👍🏾 I love my ombre nails! First time getting them and needless to say I left happy!Thank you Sonni!!

Mi
Review №46

This is my go-to salon. I have tried others in the area and I always come back to Serenity. They are the cleanest and friendliest around.

Th
Review №47

Love this nail salon. Very professional, nice and cleanliness salon in town. Everyone do a good job here. Recommend this salon to everyone.

4b
Review №48

I had to ask the guy to cut moreIt was the main reason I went for a pedicure and I only had the guts to say something about one but he left others to long, andThen the paint smeared while I was drying and afterwards I wont go back

Sa
Review №49

Cathy was friendly and very detailed. She helped me select the perfect gel color and fixed a broken nail perfectly!

Da
Review №50

Love this place..staff is so friendly and accommodating. Had me laughing the whole time. Oh and ladies the offer wine. Thanks Michelle and Cindy your the best!!!!!

ッp
Review №51

Very clean salon. Can pay with a credit card but cash only tips. Wide variety of colors!! Friendly staff who does amazing job. Never waited more than 5 minutes to be seated

As
Review №52

Place is very clean and great staff. Did a great job on a no chip manicure with a cute design. Also have great pedi options. Will go back!

Yv
Review №53

Ive been coming here for 3 years now. Great service and very clean. Nice variety of colors and always satisfied.

Al
Review №54

This is our go-to place for nails. The staff is so accommodating, professional, and just great at what they do! They take their time and you can actually relax and unwind. I would highly suggest making an appt -- as it gets busy and like I said dont rush anyone. :)

Do
Review №55

This is the place to go! Everytime I come here I always have a great experience. Everyone is very nice and they all do a fantastic job. There are several nail salons closer to me but I drive the extra distance to come here.

Ki
Review №56

Went in for a dip manicure. Beautiful place, clean and well run. My manicure looks great. Staff was very friendly and did great work.

Br
Review №57

They have a nice wide array of nail colors to select from. However, I will not come back because the day after getting my nails done one nail come off. So they fixed it for free and the nail tech mentioned that my nailbits are small. But, I never had the experience where a nail came off the day after getting s fresh set so that was an invalid excise. So the day after getting my nail fixed another one came off. And within less than a week a total of 5 nails came off and the acrylic is already fading. I feel like they used old products because the quality of nails I got done is unacceptable.

Ch
Review №58

Came in on a whim and loved it. Will be going back

Ka
Review №59

I liked this place better before. When it first opened, there was this wonderful waterfall in the back where the pedicures are done. Now its just two boring, blank stone walls. They really push the no-chip manicure, which destroyed my nails for months afterwards (never getting THAT again). If you go that route, and they dont mention this, but you have to *keep* doing that. But what really turned me off are the new signs that let you know cash tips are appreciated. Tips are not required, and the polite response is thank you, not Id rather have it in cash if youve got it. Rude. Probably going to start looking elsewhere.

ha
Review №60

I went yesterday to get a full set, i walked in with no appt so of course i had to wait a little which was of course fine with me! It was my turn to get my nails and the guy who did them kind of rushed and they just were not executed as well as they could have been, he left polish all over my skin and some sort of powder all over my skin as well. The acrylics dont even reach the back of my actual nails and the paint job just isnt the best. I have to get these taken off and get a new set, they just arent good they look like i did them myself.

Ja
Review №61

Overpriced for poor quality. He was distracted and rushed through my mani pedi.

lo
Review №62

Great place to get a pedi! Relaxing salon, good service. A little pricey but since I only get pedi once in a blue moon, well worth it!

Al
Review №63

I will not go back, very bad service.I tried to explain want I need to Ms KimShe did my pedicure, but she didnt careShe did in a rush.

Em
Review №64

Serenity Nail is the only nail salon I will go to. The manager Sonny does my nails and they always look amazing!

Ka
Review №65

Cindy the owner is great, but sometimes the other techs are hit or miss. You never know what you’re going to get.

Pa
Review №66

What a great place! The staff is friendly and accommodating. The space is clean and upbeat. The mani-pedi services are wonderful and carefully done. You should try it!!

Sa
Review №67

Horrible. The color I picked looks nothing like what is on them. Going someplace after work to get them redone.

Sh
Review №68

Great place they did good

Ch
Review №69

Overpriced for the quality of manicure. Rushed in and out. Acrylic Nails will only last 8 days, then become loose and no chip peels off by then

Fa
Review №70

Very bad service. I had asked for my nails a certain way and the manager did them differently. He kept looking at the clock and did my nails in a rush, when I arrived an hour before closing time. One of the nails looked like piles of gel was added. The next day one of them chipped from the side.! Ridiculous. Never going back there again.!

ma
Review №71

The beat nail salon I have been to in years.I have been going to nail salons for 25 years.Will stop looking I believe I have found the best.

De
Review №72

DO NOT GO HERE!! TOO OVER PRICED AND YOUR NAILS WILL BREAK AND THE DIP DOESNT LAST HERE! NOT EVEN 2 DAYS!!!!

Mi
Review №73

I got a basic pedi, no line SATURDAY at 5pm, she did a great job with my cuticles and polish for $25. I would come back!

la
Review №74

I love this place....awesome service

St
Review №75

Beautiful spa and great service!

D
Review №76

Very nice place and people

Ma
Review №77

Always the best service and people

Jo
Review №78

Super horrinle!

Mi
Review №79

Clean... A little bit pricey...

Te
Review №80

Awesome pedicures!!

Information
100 Photos
80 Comments
4.2 Rating
  • Address:2954 Finley Rd, Downers Grove, IL 60515, United States
  • Site:http://serenitynailofdg.com/
  • Phone:+1 630-705-0026
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:9:30am–7pm
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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