This dealership is hands down the best Ive ever dealt with. From the day I bought my truck and any issues Ive ever had they honestly took care of me. I live in Texas and bought my truck from them in 2017 while in Ohio working. I was only there for 45 minutes and that was to get everything out of my trade into my new truck.I purchased a warranty from them that has proven to be the best buy Ive ever made.The motor in my truck went out and they replaced it no question asked. I really appreciate a dealership that honors their word. I will go back when I need a new truck.
Great experience at their Service center. Knowledgeable and courteous, drive in oil changes welcome.
In for warranty work all went well and timely but then someone put the car around behind the building instead of in front for pickup.was definitely to cold to be playing hide &seek for the car !!
Very professional, polite, courteous and attentive to the customer.Eager to help and in a cost affective manner.Felt some of my stress lift away after my visit.
Nice place,very good and helpful with servicing my Jeep that I bought there.
Went to buy a suv brakes metal to metal and exhaust leak. Suv unsafe to drive.
The Service Department Josh and Jered there are hands down fast efficient and very good people to work with. The custom relation manager Rachel even asked about my service. Thanks guys!
The service team was great!!!
Just wanted to say you guys are great.With it being a cheap vehicle we were treated as if we were spending a million.Trish Jones was great at getting back when I e-mailed her about the 2004 Ford F150, and Iwill be telling everyone to shop at your place for their next vehicle. Yoursalesman little Bill was so friendly and nice.Again thank for everything.Jim Hill
Didnt have an appointment and they were very busy but they still worked us in. Thank You Very Much.
Always great deals & great service
Great selection of vehicles with great salesman and an awesome service department
Just purchased my first Ram and had to have a recall take care of and order parts for my mirror that I smashed backing out of my garage. Service and parts departments were both great to work with.
This is without a doubt the customer service I have every received in my life and this dealership has essentially stolen money from my son, in the United States Army stationed at Fort Drum in NY. He was home on leave during the Thanksgiving holiday and his truck broke down on I77. When I went to pick him up on Sunday it was discovered that the rear differential in the truck was shot. We had towing on our insurance policy and it was stipulated by the coverage that it was to be towed to this particular dealership. I gave my son my car so he could get back to his station on time.On Monday I called the service department to find out if they could look at the truck and was informed that they couldnt get to it until the following week at the earliest. At that time I started making plans to go get it which took a day or two.In the meantime, without any permission to proceed, they shoot a $5k estimate to my son which they claim they had 3hrs in. I could tell by standing at the road-side for 5 minutes that the rear differential was shot and would needed to be replaced. I dont understand what they would have that amount of time in.To make things better they presented us with a bill over $200 for looking at it and wouldnt release the truck to the tow company to get it back to my home town area.Nice job Parkway Chrysler. Supporting a serviceman that makes nothing. Unauthorized work on a vehicle and then holding the servicemans vehicle hostage for $200.Well done!
Super service and friendly people.
Bought 2 used cars from here in less than a year. Service is great. Second car I bought the battery went dead in two days. Took it back and they replaced for free no questions asked.
Amanda was very personable and kept me informed by contacting me before the service to make sure everything was planned as expected. Amanda was very knowledgable of my vehicle.
Very good car buying experience! Will def be back to Parkway once again! Love the vehicle, the price and enjoyed working with Joel Wagner and Todd Wenger... No regrets!
Best place to go for cars and more
Great service department; extremely friendly
If youre in the market for a new jeep go see Marcus at Parkway, great buying experience !!
Great staff excellent service and sales!
Exceptional service from the service department. Very helpful and informative.
Salesman very informative and not pushy.
Seriously just spent 1 hour inside had money for a new vehicle CASH in hand and I stood there got treated like a retarded monkey with his dick in his hand. Not one person asked me for help. At al
Super Service!!👍
They was nice
Not to bad
Very nice and polite
Service here is great.
Love the fast service.
Good people
Friendly place