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Dothanpc.com
2442 Fortner St #1, Dothan, AL 36301, United States
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Dothanpc.com

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Fe
Review №1

Excellent customer service, even though my computer could not be fixed, the owner led me into the right direction to get the problem solved! He was very professional, kind, and informative! I will most definitely return if needed in the future, and recommend to others!

To
Review №2

When I have a issue with my computer Mike takes care of it with no problem and not a bad turn around

As
Review №3

Super professional! Had my business computer back up and better than new in 24 hours after it was locked up from a power surge. Very reasonable fee for all his service. You will not be disappointed!!!

Jo
Review №4

I went in awhile back to get a computer fixed.The PSU had blown and it wouldnt turn on. I bought a new PSU and asked them to fix it, the guy told me that the motherboard had fried and was damaged beyond repair.Fast forward a month later and one of my friends took one look at it and said that that guy had no idea what he was doing, plugged in a different PSU and it turned on.I would also like to point out the guy that I took this to, decided to unplug all the cables even the fans and leds.

Da
Review №5

I had Dothan PC look at my new Gaming PC build because it was not turning on. They suggested to replaced the motherboard after inspecting the PC. I had the faulty motherboard exchanged where I purchased it. I put it in and now it is running great! Thanks for the great advice and help!!!!

Jo
Review №6

Mike provided fast, dependable and quality service at a fair price.If needed, I will go back.

Cu
Review №7

Great guy and great business!You get the true measure of a business and a businessman when things dont go perfectly the first time. I had a problem that Mike thought he had fixed because it never manifested itself while he had the computer, so then when I got it home it came back. He immediately went back to work and made it right. Computer works great! He also was more than fair about all his additional labor and parts. He knows his stuff! Great guy and great business!

Bi
Review №8

Mike is knowledgeable and fast with PC and laptop repairs. The best in The Dothan area.

Me
Review №9

I had a problem with a slow computer and emails that were not being received or sent correctly or timely. Dothan PC corrected the problems with my computer but I still could not send and receive emails normally. Mike had installed Office 2010 Suite and rechecked the computer and it worked fine in his office. He told me I had a connectivity problem and contact my service provider. I did they told me no problems where showing up and that it wasnt connectivity I should call the Software company. I did, they walked me through the proper set ups (3 possible) none worked. They wanted to sell me 2016 Office Suite. I said no. I checked with Mike again he said you have a connectivity (Router / Modem) problem check again with service provider. I did send someone out and the technician saw my Router turned around went back to his truck and brought in a new one and set it up. It worked great after the new router was installed and cleared up all problems. Mike was right all along I got the run around for just over a month before resolution. Mike has never steered me wrong or wanted to do something just for the money. He is honest and worthy of your business. I am a long time happy customer!.

Je
Review №10

Mike was super friendly, super talented at what he does, fast, and affordable! Will definitely use him for all my computer repair needs!! Worth the drive from Graceville!!

St
Review №11

Don’t plan on anyone being there, must be by appointment.No skippy, I am not a liar.I wanted to have my laptop repaired, went by mid morning, then again mid afternoon. No one there both times.Took my business elsewhere.Your response with regard to my listed experience speaks poorly of your disposition.

Be
Review №12

It was a crucial weekend when on Friday night one of our work computer malfunctioned.I googled and found Mike online, text him early Saturday morning before 8:00 AM and his response was within minutes. He offered to meet at his shop within 20 minutes. The PC was dropped off AND within less than an hour it was ready.Mike you are awesome, knowledgeable and dont beat around the bushes.Thanks for great communication and super customer service. I will always trust you with my business & will highly recommend everyone who is in need of Mr.PCFixIt :) Thank you!

sh
Review №13

Mike has worked on several of my computers in the past. He has just finished my latest repair in record time with a affordable price. He is quick to share helpful knowledge in a pleasant manner. Thanks again Mike for a job well done. Will be coming back for any more future work I may need.

Ti
Review №14

Awesome service and repairs. Prices are very reasonable also. My laptop is running great. Thanks so much Mr. Mike! You have gained a faithful customer.

Ji
Review №15

May be super genius but not capable of providing simple advice. Asked about converting HP desktop to run Chromebook instead of Window 10. Sight unseen, bring it in and $139.00 and that should do it unless there is other issues. That said, went to Amazon & bought refurbished 14.5 HP laptop with Chromebook installed for $89.00 and I am very pleased. Saved $50.00 without the attitude. Like most companies, lack the basic customer service skills.

Do
Review №16

Its the only place I use.

Ge
Review №17

I strongly recommend this business for any repairs you may need!! The screen of my laptop got damaged the day before I had finals! Mike was such an amazing help. He provided quick, efficient, and quality work. My laptop was back to me as good as new in less than 24 hours! He gave me an exact quote and didnt go a penny over. I hope nothing else breaks on me but if it does I sure know who to call!

Ro
Review №18

Mike is a great man to deal with. Always up front with me about what was wrong with my computer, and he never did anything without communicating with me first. He does excellent work and stands behind his work. If I ever need computer work done again, I will be going back to Mike.

Je
Review №19

Mike is the best. He has helped me and my family many times. Always courteous and very knowledgeable. Thank you Mike for your help.P.S. He is thorough and fast.

in
Review №20

My screen on my computer was busted. I went to a place and they said it would be three weeks and $500. They told me that I could try somewhere else if I would like and they sent me to Dothan PC. Within a few hours I had my computer back. The customer service was outstanding and the price was great. This is the place for computer repair.

K
Review №21

Wonderful Customer Service! Friendly and very knowledgeable! I opened my laptop and the screen was broken. I dropped the laptop off at DothanPC to be replaced around 9AM. Less than two hours, my laptop was repaired!

Ni
Review №22

A little expensive, but you get what you pay for- he fixed my PC, found what was wrong, set up my OS and replaced my Hard drive for no additional cost! Fantastic & quick service, definitely the first place Im going if i ever have computer trouble again

Rh
Review №23

Well it has took me about 4 hrs to get up and running, but it is running fast!! Thanks Mike for the great job!!!

TA
Review №24

Dr. COLLIER and her staff are Awesome

Al
Review №25

Fantastic speedy service!!!

Za
Review №26

I dont know of anyone in any business in the Dothan area that I feel more sure of doing business with than MikeiMcArdle at Dothan PC. I have been a customer for several years and always received quick response, with excellent results and reasonable prices. Mike is down to earth, very knowledgeable, and always treat you with respect. He is honest,. a man of integrity and takes time to explain everything. He has been so helpful to me over the years, and coming to my home to help when my husband was bedridden. You should get the same kind of service from every business as you do with Dothan PC. I ask you to just try him once and you will find no other reason to go to anyone else.Zanatta Hagan, a loyal, happy customer

Ra
Review №27

Mike continues to impress with his customer service!

Je
Review №28

Great turn around time, courteous and affordable. They really know service. Very friendly and patient.

Ch
Review №29

Mike is a great guy to deal with.

Jo
Review №30

Our computer went out at our business, took it to Mike at 8 AM, he said Ill get right on it, by 3 PM we were back operating, not the first time hes helped us out. Always goes the extra mile, Thanks Mike!

Ed
Review №31

Great service and expert 💻 man.

Al
Review №32

Always a step ahead of your problem, always fair, fast, honest and reasonable!!!

Information
11 Photos
32 Comments
4.8 Rating
  • Address:2442 Fortner St #1, Dothan, AL 36301, United States
  • Site:http://dothanpc.com/
  • Phone:+1 334-596-3250
Categories
  • Computer repair service
Working hours
  • Monday:8:30am–2pm
  • Tuesday:8:30am–2pm
  • Wednesday:8:30am–2pm
  • Thursday:11am–2pm
  • Friday:Closed
  • Saturday:8:30am–2pm
  • Sunday:8:30am–2pm
Service options
  • On-site services:Yes
  • Online appointments:No
Health and safety
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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