They are great! Repaired my a/c on time, took the effort to work with my extended warranty rep, and were courteous, pleasant, and respectful. I will be go to them again if the need arises.

Very knowledgeable staff and very good customer service and fair price

Great service... thanks Robbie!

Nice honest people! Great staff and good quality work.

Very helpful and nice people

Called them to schedule appointment, got me in the next day. They called me around 11am to tell me what was wrong and how much it would cost to have it fixed. After telling them that is great and go ahead fixing it, they told me they would have my car done by 4pm. Good pricing and very friendly employees.

Honest.... Thats hard to say about most mechanics these days. But I received honest work at a reasonable price.

Great service for 25 years on every vehicle my family had/has owned. He stands behind his service at all times.

My BMW 328 lost a fuel pump as my wife and I were leaving Dothan last Thursday and heading home - a 14 hour drive. The necessary dealer-only part wasn’t available until late the next day and it looked like we were going to be stuck for the weekend. The folks at Howell went out of their way to get us on the road Friday, saving our schedule. They drove to Montgomery, picked up the part, made the repair and had us on the road in under a day. Terrific customer service, and they really know their stuff. We couldn’t have asked for a better experience! Great people and outstanding service - truly above and beyond! And the bill came in well below the initial estimate!I wouldn’t hesitate to call on these good folks.

I took my car in because it was making a racket. They called me within a couple of hours and told me it was going to need a new engine. They could have stuck me with the price of a new engine plus labor but they went the extra step and found out my motor had a recall. They contacted the dealership and I am now getting a new motor put in for free! Very nice people and trustworthy!

I drove there in person and trued to get a quote. The man said he would call me in a couple hours. I called back. No answer. 2 weeks went by and i called back. A lady said im sorry who you talked to is on lunch i will have him call you back. Its been another week and no call back.

Excellent service. Extremely helpful and friendly people.

They do a good job. And they stand behind their work. Been to a lot of places in Dothan. Just started using them in the last year or so. So far so good.

Very unpleasant experience. Had my wife feeling like she was a bother. Actually made the issues worse. Had to turn right back around and have them take a second go at the repair. Thankfully they got it right.

Great people.

Billy Howell was very professional when I interacted with him about my car problems. He engaged me in a manner that was genuine and made me feel confident that my car would be repaired properly and at a fair price. I also met several of the staff and the mechanic (Rick Nelson) that actually worked and successfully repaired my car. The entire staff impressed me and I will be returning to Howell Auto if I have a problem with any of my cars.

We have been customers for a very long time. They are HONEST. Kind and caring folk, who will tell us exactly what needs to be done and more important what does not need to be done. We totally rely on them to keep all our vehicles in good running order order. And they have coffee and candy too!!

It’s nice to know that I’m actually working with honest mechanics that aren’t ripping me off and stealing my money anymore. I got ripped off somewhere else but these people are very honest and I’ll continue to use them! Thanks Billy !

Great place!

Very nice and pleasurable experience. Rates on point and a desire to work for the customer. I will be back.

I trust em... and they handled our problems like it was their own. Good people.

Great customer service. Great job on all repairs. Their service dept. takes great care on my Mini Cooper. They can also program keys.

War Eagle! Great staff. Great service.

Very clean and extremely friendly. Great folks!

Dropped my car off for them to look at and tell me what’s wrong with it. They charged me $95 just to look at it and didn’t tell me upfront that they were going to charge me. No work preformed. Then gave me an estimate that the math on it doesn’t even add up! Beware!

Great service. Friendly and honest management.

Over priced rude and tows cars too dealerships if they cant fix then double charge

Been taking care of my cars for 9-10 years.

At the import auto shop your not getting any savings Thad the owner I worked for him once.

Good service.

Great service, integrity, and friendly.

Great experience