Purchased a completed HVAC system from Stewarts 9/14/20. They Installed shortly thereafter. Thought all was fine until I noticed holes melted through my plastic AC pad by the installer when he soldered lines outside. I also found they mounted the plastic pad in its metal frame (which is obviously outside) on non treated 2x4 lumber. Only a matter of time before those rot and the unit drops. The vibrations and noise heard inside the home when the unit started woke us up at night. Called them again to ask for repair of vibrations, they came by several weeks later after 3rd call and drilled screws through the frame and into the plastic pad. One of the screws didnt properly align so they could secure the pad tight, as it was screwed over the top of the frame and they just decided to leave it. That night the unit still rattled and was noisy when starting. Called again 4th time to ask for proper repair when I finally spoke to someone was asked what I wanted exactly. I replied to get it repaired right, that I was tired of calling them about it. They replied they were also tired of coming to my house for this issue. They ended the call saying they would come by in a few days to look at it again. That was two weeks ago. Called again 5th time over this past weekend and left a detailed voice mail. Again still no return call as of the time I am writing this review. Also as the weather is heating up and the AC is running more every time the outside condenser kicks on it sounds like it struggles to start up and my lights flicker inside the home. This new issue was also left on their voicemail. So, after not hearing from them and getting tired after being woke up at night from the vibrations of the unit kicking on I repaired and secured the condenser pad to the frame properly myself yesterday. Still concerned about the electrical issue that appears to have developed and still waiting to hear something about that. Also while I was crawling around the ground repairing the unit outside I found many screws, plastic zip tie ends and a plastic cap that they just threw and left on the ground in my yard where they worked during the original installation. Overall I would not recommend Stewarts Heating. Their response is terrible and their attention to detail appear to be severely lacking.Updated 7/15/21 After almost month I guess there will be no call back from Stewarts Heating and Air Conditioning. Recently my new HVAC system they installed completely quit cooling. We found they had butchered the connection for the high pressure copper line set from the condenser to the furnace by improperly crimping the 7/8 copper line around a 3/4 copper line set instead of installing the proper connector/reducer. As a result the AC froze up because all of the freon leaked out of the lines at their improper connection. See newest picture of their handy work. I recommend DO NOT call this business for your HVAC needs.

Great customer service replaced both a/c and heat did a fantastic job across the board. 10/10 service.

We have a very hard time getting some necessary things done because the hours that most places are open for service are the same hours that we work. But Stewarts was very accommodating and met me at their office early in the morning. The service was very much a pleasant experience. I would recommend them for any heating and cooling needs.

Had a horrible experience with an out of town HVAC company and Stewarts took the best care of us to make sure that things were right. Highly recommended!

Stewarts is an amazing business, I called them when my ac compressor went out and they arrived very fast and completed the work professionally, and I am totally happy with the prompt and professional service. Brandon is a great and courteous professional and I would definitely recommend this business to everyone!

Great job! Prompt service, knowledgeable, courteous. Glad to know we have Stewart’s looking out for us summer and winter! Thanks, guys.

Wonderful people. Very reliable & friendly. Very reasonable prices & great service.

Very friendly people. Gave me, a new home owner, a lot of helpful information. I will definitely continue services with them.

Called to have furnace looked at. Was able to get a tech out same day and have repair done.

Fast, friendly, and reliable. Stewart’s is a name you can trust.

Gave stewarts a call almost 9 pm on saturday night about my furnace not working. They took the time to come look at it. They were unable to get it running but nice enough to loan me some space heaters. Quoted me a new one at a good price and were able to get it done right away. Big thanks to you guys and will recommend more business your way

I needed a new furnace for my house so I did all my research and price shopping. This place had the best price on the best furnace for my house. I was even considering putting in the furnace myself to save money but Im glad I just had them do everything. They really know their stuff and it was very helpful talking to them about my options before I pulled the trigger and had them do it. I will definitely use them for any future hvac needs and I have already recommended them to a few friends that needed furnace work.

Incredible service and even friendlier people. They take care of their customers and stand behind their products. Think back to those Old School times of customer service and that is what you get with Stewarts. Thank you for everything with our purchase.

Excellent Service, Brandon and his team are top notch.

Unable to get to try the services as they will not drive 20 minutes away from their Dixon location to polo Milledgeville area for service gave Good prices but only if you live in Dixon area

Quality, friendly service!

They are our first call with heating or AC issues.

Very Helpful