Phenomenal service, friendly and professional. So glad to have them in the neighborhood!

I had the most amazing experience with the most beautiful people ! I was able to get insurance when I only went in for a quote. Definitely would refer anyone here they work with your budget and make sure you are satisfied!!! Great Job a real service to the community !!!!!!!

Super amazed with the customer service I received while dealing with these wonderful people at State Farm, I received the insurance I needed for my job vehicle, and also I learned a lot and the recieve life insurance for me and my kids at a reasonable price ... the staff worked hard to make sure what I got what I need and didn’t stop til I received my insurance, I was very please, and the owner Crystal Robertson is wonderful, patient and she gonna make sure you get what you need... I recommend everyone to check out this location....

Great experience! Carolyn is great to work with, she is extremely responsive, thorough in her explanation, and goes above and beyond to ensure all my questions and concerns are addressed. On top of that, she is genuinely a fun person to talk to, I look forward to speaking with her! I would recommend Charlotte Knight agency to anyone for their insurance needs.

Unfortunately they couldnt help me but boy did they give it a try.Very professional staff.I have and will tell everyone about them.They werent attempting to sell insurance. They were attempting a long lasting, excellent, satisfying customer experience.Thats so ridiculously rare nowadays.I wasnt told what I WANTED to hear so that someone could make a sales commission. I was informed of the BEST OPTIONS for my needs, cost effectiveness, and ins and outs of what I should look for.Hows that for customer service?

Amazing staff. Jo was able to bundle my home and auto giving me a better rate than what I was paying before. All the ladies in this office are amazing.

Awesome!!! 👏🏽👏🏽👏🏽 Agent, I love ❤️ Charlotte Knight and her Staff. Very pleasant, professional, and great service. I have been with State Farm for over twenty (20) years. They are always trying to get you the best coverage for me and my daughter. Always looking out for us. ❤️❤️

Spoke with Carol on the phone this morning. She was very friendly and helpful. Gave me very good information about coverage on my car insurance so much so that I set up an appointment to get information about other types of insurance.

Amazing customer service. The staff is always willing to help and answer any questions you may have. Thank you Jo and Tammy I will definitely be sending my friends and family your way.

The team at Charlotte Knight is amazing! They helped me underwrite rental insurance policies for not one but two properties in Detroit, and I cannot recommend them enough. Carolyn on the team is a great agent. She provided me with detailed information on the process, and went through the process in a thorough manner and finally gave me the most competitive quote on the market. If you are looking for any type of insurance in Detroit or surrounding areas, you must call Charlotte Knights agency now.

Carolyn Browder took excellent care of me. I needed car and homeowners insurance because my old coverage was on the verge of expiring. She took care of me right away and she was always very easy to get a hold of via phone, email and in the office. In fact, Carolyn stayed late with me the day I set my coverage up to make sure I had insurance. I would recommend my family and friends to Carolyn, State Farm and in particular the Charlotte Knight office on 7 mile. Thank you for all the help, very pleased with my premium and coverage amounts.

If you ever want a insurance agent who will sit with you, answer any questions and makes sure that you get the bang for your buck this is the place to go. With the help of these ladies I was able to bundle my home and auto and got an awesome deal.

Great customer service. Very friendly staff they are always willing to sit down with you and answer any questions you may have and make sure you know your policy benefits inside and out.

Ive been with this agency for over 20 years. Great customer service, friendly staff and reasonable rates. Would recommend to family and friends.

She is actually Awesome and such a sweet person this is my first time doing this I’m actually glad to cause it shows that I’m responsible and they gave me a great plan

MISS TAMMY IS INCREDIBLE. Knowledgable, very helpful, KIND, patient💕 Miss Carol is super great too. I love these ladies. They’ve been wonderful and CLEAR💕 they’re the best. Just the best🙏🏼

This is an awesome place to do business. The staff are very patient and very accomodating. The staff allows its customers to ask questions with great patience until they are certain there is clarity. Staff provides a warm and welcoming atmosphere, and provides its customers with the utmost respect. I would recommend all of my friends to the Charlette knights insurance agency. Carol has been an outstanding representative of the agency. She is a gift to her customers.

My sells agent Tammy Golston was one of the best agents i have had. She made me feel very well taken care of and i feel all will be in good hands once you come here

Im highly satisfied with the services provided by the office team. They are personable and professional. The range of products they offer is impressive. Tammy, the office manager is extremely thorough. Keep up the great work!

Excellent service. Fantastic office and ladies. Jo helped me get registered and took care of my claim concern.

Humbling I have come back to my senses. I should have never left them regarding my car insurance policy. Already have extra life insurance wth them and soon additional policies as well. Great services that make you feel at home with their one on one care and such extra care and commitment in making sure youre are truly taking care of. Bringing them back my car insurance policy and this time staying with them. Those who are reading and reviewing this, seriously you wont be disappointed.

This office is nothing less than amazing. Great staff, amazing customer service. Will most definitely be referring friends and family.

Very satisfied with the service. I am very happy with my agent and her branch.

Great customer service and good popcorn. Carol is super sweet thanks😎

Tammy was attentive, informative, and patient in answering all my questions. She made it a smooth transition comming from another company and saved us money! I recommend her to anyone!

Staff is very friendly and outgoing. Tammy was amazing with helping me get a life insurance policy and educating me on other policies. Also, Jo at the front desk greeted me so warmly as I walked in and helped me with all of my billing needs.

I paid my insurance on time made home improvements shell out alot of money to keep insurance after all of that Jo let my policy collasp because of insurance coverage was too high for my house.After I accepted a lower amount this company disabled my app and wont answer calls .Jo said shell reinstate my policy and she never did.

I am so pleased with the service they was friendly and helpful. They help me understand my policy

Very informative. Did not feel pressured and was happy with the prompt service.

OMG Tammy Golston was the best. She was very on point from the first call to all my visits. She explained everything to the point and accurate. I will definitely continue my business with. Thank you Tammy you are the real MVP

Very satisfied with the customer service and insurance I received. Professional, friendly and well informed staff. Highly recommend!

Charlotte Knight-State Farm Ins.on 7mile is a Awesome agent. The sales reps Carol and Jo has the up most professional customers service. Very informative.

Jo provided with excellent service. Would highly recommend this office.

Wonderful ...the best agent State Farm has...Thank you so very much Mrs.Tammy Golston for all your hard work..

My agent was knowledgeable, courteous and understood my needs. I appreciated her add on approach which was from an informative approach as opposed to a sales approach. I believe Ill be well taken care of.

My agent Tammy is Awesome. She was professional, friendly, and all about my concerns. Was really a stress free interaction!

My representative with the office is Carol Crowder. She is very knowledgeable,iswilling to help with any questions you have, and goes out of her way to get the answers that you need. I think Ive stayed with the company so long because of her.

Love this place, my dad and mom were customers here first and now I am. Thank you for great customer services. I recommend this office.

Carol is always helpful, she explains everything very well and woks with me to make sure all my needs are taken care of.

I must say, Tammy my State Farm agent is the best ever. Some times she is there after hours to take care of her clients. And finding discounts is one of her specialties. I won’t deal with anyone else....

Tammy was great! Personable and got the job done. I highly recommend without hesitation.

I love this team this team is the best no matter what problems you have what kind of day you have this team is the best you can call from the time they open to the time they close and they will work with you till they help you get what you need love this team and it shall be blessed

This office is great, provideed great service. Thank you Tammy for helping me!

Tammy was wonderfully helpful. She was professional and thoroughly knowledgeable about my insurance needs. I highly recommend this agency.

I trully love and appreciate Ms. Carol for all my state farm services I recieved from her. Ms. Carol made me feel very warm and welcome that I feel I can only trust her to help me solve all if any need that I may have with my insurance needs. Thank Charlotte Knight for having Ms Carol to be my representative for my State Farm insurance needs. I feel like Im always at home and not afraid to ask any questions if need to do so. Thanks againJacqueline Bumpus Norton

I was very pleased with Tammy Golston. Good services. Perfecto.

Im very impressed with the professionalism by the staff of this agency. The key to any adversity when describing your circumstances is simply to listen. I appreciate the higher standing of this agency.

I had the pleasure of working with Carol, who has done an excellent job of informing me of many options with auto, renters, and life insurance. I highly recommend this State Farm agency.

These ladies are some of the most professional women I’ve ever met. No matter what your questions are these ladies will make certain you have the answers you need to make the appropriate decisions regarding your insurance needs.

Everytime. I come in for a service the entire staff is beyond excellent. Very happy with the way the company treats me

Mrs. Tammy Golston was my representative, she was very patient and knowledgeable. I will most definitely referring some friends and family to this location. Everytime I walk into the office the representatives are helpful and friendly.

Very nice and also professional and good customer service...Thanks

Great Insurance company to do business with, Carol was pleasant and very professional help with all our needs, I definitely would highly recommend this team of professionals

Excellent customer service. I am very satisfied with both my home and life insurance.

The service of your team is impeccable I would like to thank Ms. Tammy for your time Patients and most of all your knowledge you made me and my family feel very comfortable!!!!♡♡♡♡♡♡♡

Tammy took care of me quickly yet very professionally. Happy ding business with this agengy. Paul H.

I would recommend them they take their time with you, looks at all your options and explains what each option does for you and selects what best for you.

The service is great, they are attentive and the office is clean and welcoming! I recommend whole heartedly!

Tammy gave me great service, it was fast and efficient. Great job, highly recommend!

We had a wonderful experience with state farm. Tammy Golston was very helpful we will refer everyone we know to state farm.

I love the service, professional staff that try to work with you. Thank you Mrs. Tammy!

I appreciate all the help you have given me Me

Great service, staff is friendly and office looks nice. Great to have a professional office right in the heart of the city!

Provides very good customer service, polite, knowledgeable and always willing to help.

Very good work med me feel welcome very good service

Carolyn had Great service, on time with appointments, clean and welcoming environment . Knowledgeable and friendly .

They good people n always walk out with smile

This was a great experience and Appreciated the personal assistance opposed to the impersonal.

Tammy did a great job of providing information for the my policy

Wonderful group of ladies! Very professional and provided amazing service!

Tammy provided an excellent service! She was very thorough and personable!

Great service and I recommend them.

They do great business, friendly and knowledgeable staff!

JN I love this office and all of the people who work there

Great staff! They get the job done?

Very nice staff and explained everything very well.

First time auto insurance buyers beware......you will not get insurance from State Farm.....You will be high risk and sent a policy from a different company that the State of Michigan underwrites like AAA!!!!The policy are expensive and the service is horrible

Great service! Nice professional establishment.

Very Professionally done.Thank you

Carol gave me everything I asked for about the insurance I needed. I will definitely recommend Charlotte Knight-State Farm and Carol Browder.

Very nice staff and ended up with good insurance

Tammy Golston was very efficient and friendly@

Great honest team and professional agency.

Friendly, good and knowledgable agents!

Great service Friendly staff

It was really great

Very timely helpful and efficient

Amazing people there......happy customer !!!!!

Great team of experts

Unprofessional and shady.