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CTS Computer Tech Support
305 Mountain Dr C, Destin, FL 32541, United States
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CTS Computer Tech Support

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De
Review №1

I brought my laptop to CTS with a serious problem, and left with it in proper working order. It was important that I get it back as quickly as possible, and it was repaired in a couple of hours. Mark made sure that all problems were resolved, and done while I waited.

Ke
Review №2

This place is the best place to get your computer fixed. Hands down!!!! Best prices and got my laptop in 24 hrs. You guys are great!!! Thankyou

Au
Review №3

Brian was extremely helpful! He answered all my questions and got my computer running like new. I highly recommend using CTS Computer Tech Support for your computer needs.

Ph
Review №4

Great service, friendly staff. Would definitely go back if service was needed.

El
Review №5

Anyone who needs computer or phone repair NEEDS to go to CTS. Brian stayed late tonight to fix up our water damaged MacBook Air after GeekSquad said it was totaled. It took him 20 minutes and cost less than GeekSquad charges for diagnostics.If I could give higher than 5 stars I would.

No
Review №6

Mark is a pro. Good people. Bought a gaming PC from them and it’s a beast. Would recommend them.

Vi
Review №7

Excellent customer service and knowledgeable employees on products, service, and sales. Definitely will bring all my business here in the future.

Mi
Review №8

Mark and Jordan were incredibly helpful in assembling my pc. Very funny, professional, good people. I highly recommend them and will be seeing them in the future for my computer needs! Five stars for sure without a doubt!

Ol
Review №9

Edited: After leaving this review, the owner Mark reached out to fix the situation. He handled the situation very professionally, gave me a full refund and was appreciative of the feedback. I could tell he is very passionate about his business and concerned about the satisfaction of his customers. I applaud him for addressing the situation, and I feel certain that if you use CTS they will make sure you are satisfied.Original: After receiving my computer back, my camera on my computer doesnt work, and they told me there was no way to fix it. They said if I tilted my computer a certain way it might work. Tried tilting it every way and it still doesnt work. So basically i was charged $140 for them to update my computer, and tell me there is no fixing my camera. Nice guys but it was too expensive for nothing being fixed.

Ja
Review №10

Update:Someone else called me back and was actually nice and informative. Everyone can have a bad day sometimes.Rude. I called to ask if they are certified Apple repair center. He shouted something and hanged up.

Ki
Review №11

I must say HANDS DOWN the BEST Computer Tech out there. I run a full service Salon and my computer crashed and wiped out the hard drive . It had all the information for our clients for the past 2 1/2 years. I called on 4/24/2019 when my computer was wiped clean never met him he just came highly recommended by a client. He was at a job and he came right over after he finished the job. He stayed here took apart my computer for 5 hrs replaced it with a new drive while he configured our old drive to recover it. I thought it was going to have to close my doors. Our clients were not getting the reminders and no one was coming in. SO we went from 2,000 plus day to a 100-200 day for 2 days. It was scary.Then on 4/26/2019 he called me with some good news. He was coming to put it in and see if we got it all back and guess what????? WE DID GOT EVERYTHING BACK. I couldve kissed that bald head but that wouldve been unprofessional. He saved my Business and I am so grateful I have found my new Tech Guy. God Bless you you truly have a gift.

Pe
Review №12

Dropped off our laptop at 10am today and it was picked up at 12:17. Communicated what was wrong with it and what it would take to fix it. Couldnt ask for better service. Highly recommend this awesome local business!Thank you so much!

Je
Review №13

These guys are great. Brought in my computer having issues with some upgrade things and new SSD M.2 950 Pro sticks. They got it sorted out and installed new Windows 10. Good communication also. These guys are busy! Thanks for everything.

Ro
Review №14

Very professional and very helpful! Would very much recommend!

Ca
Review №15

They fixed my IMac and let me know Iw what the problems were. Were able to recover all of my data on a bad hard drive. Very knowledgeable tech and owner is prior military. Military discount on labor.

Mi
Review №16

Mark set me up with an update to my PC at a great price & fast.

So
Review №17

Mark is a lifesaver! My work computer had problems a few weeks ago, took it to Best Buy and Geek Squad fixed it... then problem returned. Found out the temporary fix masked a bigger problem of my hard drives failing!! He was able to save all of my data, which was A LOT and back it up, upgrade to better hard drives WITH a warranty FAST!Double checked with Best Buy and the same work would have taken 5 business days where he did it basically in one business day. He also offered recommendations on upgrading my Existing custom built computer.... without trying to sell me the most expensive brand new computer. I highly recommend Mark and am very pleased with his business.

Za
Review №18

Mark is extremely knowledgeable, accessible, and didnt try to sell us more than we needed. Went the extra mile for us. Highly recommend.

Ky
Review №19

CTS is great. Period. The place is very clean and the owner showed a very professional, attitude and definitely cared about the problems I was having. There was no fluff or BS that you receive from many other computer repair places such as pressuring you to purchase unnecessary software or hardware. My computer was fixed very quickly and the cost was lower than expected. They also offer a good military discount for those of you who are currently serving. I cannot recommend this place enough. If I need to I will definitely be returning here. The owner is also extremely knowledgeable in his field and was full of great advice and insight. Like I stated, cant recommend this place enough.

Mi
Review №20

In town for a family vacation during Thanksgiving week. Had some time sensitive work to do and laptop opened with the dreaded “blue screen of death.” Nooooo! Found CTS online, saw they were locally owned with great reviews, and dropped it off. Dan had my laptop ready the next day, and Mark was kind and gracious enough to help restore my Office software. Fast, reliable service for an affordable price. Thank you both so much! Highly recommend, CTS.

Cu
Review №21

Could not be any happier with the professional service I experienced at this place today. Will definitely have this place in mind for future computer services

Ca
Review №22

My wifes computer wouldnt boot and she had data that needed recovery. Mark got it up and running and installed a solid state drive improving performance. He is knowledgeable and professional and did the job promptly at a fair price. I heartily reccomend him. He seems to me to be someone committed to providing exellent service.

Ga
Review №23

My original review is below, and in it I had just given them 1 Star because I wasnt happy at all ...fast forward: CTS has reached out to make it right - BRAVO TO THEM! They took the computer back, did their best to get it up and running, to no avail so they are giving me a refund on the repair charges and hardware/software charges. This is how you fix a bad situation; face it head on and make things right! Thank you CTS!Original review: Brought my HP laptop in for an issue - would not boot up, would start, then shut down. They talked me into Windows 10, which I added, charged me for the repair and sent me home - long story longer, I brought back 2 more times, they finally said it was the mother board, so I paid for and had them install a new one....problem STILL with turning off - by this time with the addition of the new mother board, plus Windows 10 I have about $400 into it. I sent a message thru their website - NEVER received a response. Bought a new laptop, had another person transfer data from the old laptop and he asked. Who did the install of the mother board? Why, I asked: hard drive upside down, cable routed under the hard drive, screws missing and wrong screws used, start button not fully latched, didnt use care in opening...looked like the work of an amateur. I cannot and will not recommend CTS for any computer work.

Jo
Review №24

Great people! Was visiting from out of town and needed to pick up some parts to repair my parents computer. Best Buy wanted to price gouge me, so I called Mark to see if he could help.He was extremely helpful, friendly, and gave me a very fair deal. Id recommend CTS to anyone needing tech support in the area. My parents will be calling Mark from now on when they have computer problems.

Tr
Review №25

I cant possibly thank Mark enough for saving me!!! After a hard-drive crash that could have potentially closed the doors on my business, Mark was able to retrieve almost every bit of lost information. (were talking 12 years down the tube!) I was expecting to pay thousands...but didnt! He was more than fair and I tell every one of my customers about how amazing he is!

Da
Review №26

Mark Ramming is always available for my needs and one of the true experts I know of in the tech world. If you have ANY questions, he HAS the answer. I would not trust my computer need with anyone except CTS and Mark Ramming. SIMPLY THE BEST.

Je
Review №27

Have gone to Mark at CTS for years. Always did the best work and helped me through the transitions of Windows 10! No crisis to small. No crisis to big. They fixed it all.

Ch
Review №28

Awesome company. I have been using Mark there now over a year. They are very honest and reasonable priced. I always recommend them for any computer problems. They also have rebuilt computers that they sell there as well at a great price. Highly recommended!

Ra
Review №29

Best computer service in the area. Highly recommend.

Sa
Review №30

Highly Recommend Mark for any of your computer needs! Fast, honest and up front!

ph
Review №31

Informative and consistent with great results Always recommended!

Ca
Review №32

Awesome experience! My hard drive in my computer crashed. They replaced it and fixed it on the same day. Dan did an excellent job. Well worth the drive, and the prices were very reasonable. They also tuned up my computer for free.

Gi
Review №33

Service and knowledge is exceptional and very decent in pricing. Courteous and fast service. I recommend all my friends and everybody else to check them out.

Ca
Review №34

Excellent computer services. Had a problem with my laptop running slow. They had it cleaned up and going the same day. Thank you for the quick service at a great price.

Ke
Review №35

Built new I7 game computer and hooked to my living room television using a HDMI transmitter, Awesome experience to be able to hide computer in the closet and still be able to use computer in the living room. The computer runs extremely well. Thanks for the great service at an awesome price.

Ro
Review №36

Mark was super friendly and very knowledgeable. He knew what was wrong with my computer within 30 seconds over the phone. I brought it in late that afternoon and he has it done and ready for pick up the next morning.

Mi
Review №37

Able to repair my issues in record time. My go to for computer repair. Best computer support in Okaloosa County!!!!!!!!

St
Review №38

Mark and Dan did an amazing job on my PC. I am a gamer and they not only fixed an issue of me crashing to desktop, they cleaned out and sped up my pc. It’s honestly in better condition than when I got it. They were very communicative the whole time and even showed me everything they were going to do. I felt comfortable with them using my $2000 toy, which isn’t easy for me to do. It’s so hard to find anything here in Destin, so I’m glad these guys are here. I’m bringing in my wife’s laptop soon and my dad is bringing in his as well. I just hope they don’t go anywhere because I plan on being a lifetime customer. Thank you thank you thank you! Cheers!

Br
Review №39

Mark and the guys at Computer Tech Support are Wonderful! Very knowledgeable at what they do. I would highly recommend using them for your computer repairs around Destin, Fort Walton Beach and 30A, Florida.

Em
Review №40

Mark & Staff are the most dependable and professional computer tech support staff I have ever used and we rely on them for all of our computer needs. A+ I highly recommend their service!

Br
Review №41

Dont Even Think About It!They broke my V card as soon as the opened it.And, I have a 5 broken screen and glass chips that will cut me.My games I purchased, GONE!, not in the cloud!I just purchased X-Plane 11, Gone! even with my acct. info. I have torepurchase it. My guy is an I.T. CEO and told me these things can happen. But I had to trust it wouldnt.? My computer is not old! IMAC Late 2013. Was in excellent condition, just a little slow.And, they refuse to return my calls. Well be in court asap!I paid $704 in advance just for more RAM and a upgrade, easy?No, they put me out of work for 2 weeks so far and are going to besued for more that they can imagine.They deleted my precious home photos! 510 GONE!Mark the owner is a low as they get human.I have NO Files in my cloud!I am an engineer and I GOT RUINED By These Idiots! ... UPDATE!!! Now..3 days later.. the face broke off and shattered all over and tore ribbons! Completely Contaminated now.$$$.$GONE!

No
Review №42

They know their stuff. They built me a great computer at a good price, on time. A year later when I had trouble with it they found and cleaned the viruses, showed me how to prevent future infections, same day service. Hope these guys are around for many years.

Ma
Review №43

Great help, cleaned out all the malware and viruses from my computer. I works great now. Thank you very much.

Mi
Review №44

Came to the house completed the job like a pro. You can bet should i have any computer related issues in the future CTS will be the company i call!

Wi
Review №45

Extremely professional, and didnt charge an arm and a leg to fix my Mac. I am a photographer and my computer is my business, he made sure to get me back up and working again quick. Thank you Mark!!

Ma
Review №46

Mark is awesome!

Ba
Review №47

I think. They are still working on the problem and havent called or texted me to keep me updated as to the status.

Te
Review №48

Got it in and fixed my lap top in one day

Re
Review №49

Absolutely Wonderful!!! Thank you so much Mark!!!! Our PC Crashed, which had our entire business on it - Quickbooks, Scheduler, Email, Photos, Videos... You name it. Mark had it repaied, and back to us in less than 24 hours. The other guys wouldve charged 4x as much, and it wouldve taken days. If you own your own business you understand that days can be an eternity. We WILL use CTS again for all of our computer needs, and highly recommend them over the squad.

Be
Review №50

Great customer service. I had an issue with my browser and Mark walked me through and correted the problem quickly!

Ma
Review №51

CTS Computer Tech Support provides quick and efficient services at great prices. Thanks for your help.

Re
Review №52

Quick, efficient, learned a lot....great prices!

Information
5 Photos
52 Comments
4.9 Rating
  • Address:305 Mountain Dr C, Destin, FL 32541, United States
  • Site:https://computertechsupp.com/
  • Phone:+1 850-598-0566
Categories
  • Computer repair service
  • Computer software store
  • Computer store
  • Computer support and services
  • Data recovery service
  • Website designer
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–12pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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