Everybody was helpful and answered all my questions. I dont rent all the time but the associates made it easy.
This uhaul experience would have been a 5 star except when I returned it. I did exactly as instructed of me for an after hours drop off! I had rented 18 blankets for breakable items, and I folded and placed all 18 blankets in the back of the trailer as instructed! I then swept out the trailer and made sure it was returned how I received it. They ‘claim’ they never got the blankets and said it was their word against ours and the charge holds. Don’t they have cameras or are they just not willing to even look! This is bad business, and I will not ever use uhaul or anything that this location offers EVER again. I don’t know if it is this location or uhaul to blame! What I do know is that I personally made sure of it that those blankets were in there.....and I am still being charged for them! Who does that ???? They do!!!
DO NOT RENT FROM HERE!!!!1. The units have rodents and they damage a lot of your items. Then you have to go through so much to file a claim. 2. They gave me a move out rate, then sent something in the mail saying I owe them. 3. They say you don’t pay them, when there’s proof of payment.
Gate always seems to need repair. The does seem to move very fast
Very fast and professional. Everything was clean and ready to go, explained in detail. Great service.
They were great help.
Good prices and great customer service
Easy online and mobile reservations and pick up all done from my phone
New management, whatever the case Im very happy with the service now.
Nice place and the manager was very nice and professional. Stop on by.
Great customer service, got me in and out very quickly. Awesome staff.
Kevin was great. I had a problem and he called me personally. He was very understanding and I appreciate that and will be using them again for sure.
Manager is extremely rude and unprofessional, will be contacting corporate.
Very helpful manager. Went well beyond on a busy day to assist outside. Actually came up with ideas to make things easier. Thanks
The guy at the checkout was very polite and even carried the boxes out to my car.
Great experience! The manager, Kevin, was friendly, helpful and efficient. Facility was clean and organized. Tip we’ve learned... their U-Haul online system glitches around the end/first of the month so to avoid mishaps, you may want to try checking out on your phone/app to make it easier for you.We went the first weekend of the month and it took a little while but no complaints with customer service (it was their computer system not The U-Haul rep).We would recommend!
Great place with great people.
My experience was great and the Customer Service was great. I definitely would recommend this location to everyone.
It was an unusually busy morning but the 2 guys running the counter kept the mood humorous, and upbeat....making the situation totally ok. We have done business at this location several times and have been pleased every time.
In and out. Had a reservation and all was good to go!!!
The staff at this location are wonderful. Very polite, helpful and eager to please the customer.
Great business!!!! They know their products and business. Great job Kevin.
Great service.
Diamond was very sweet and helpful during our call today. God bless you!
The crew was very nice and informative. It was clean and took no time to rent my truck. Great people and experience. P.s. Get the insurance...it pays. Just ask..lol
Great experience. Got the right trailer hooked up fast and everything works. Highly recommend.
The manager was nice, explained how to use the trailer.
They are great here. I will only use this uhaul. I love the people that work here. They are help you no matter what.
Of all the U-Haul places that we have used over the years, this one by far had the best service and the sweetest and most professional employee we have ever dealt with. I will use only them from now on.
Worst service was on hold for 15 min after lady said gimmi one minute then I just drive up there lady was rude did not want to help
I knew from the first 4 signs of trouble I should have went with another rental truck company but do to time and scheduling I just jump in with uhaul (((NEVER AGAIN))) WILL I EVER USE UHAUL OR ANY OF ITS SERVICES. Worst place Ive dealt with in a few years by far. Just spend the extra few dollars and go with a better company because uhaul seems cheap but they try to get you out of extra fees later. If you do choose to go with uhaul ask for the physical copy of all your transactions and keep them because 10 times out of 10 you will definitely need them for your records or lawyer like Im in the process of sending all my paperwork to.
Kevin was very helpful and friendly!! Mr. James had great customer service!
Good sevice
Always have any size truck available, customer service is great they are very understanding.
Great service!
Very nice experience!
It went well except I forgot my shrink wrap which I will go back today for it
Just want to clarify, there is NO Propane at this location. Customer Service is great though.
My husband loves this place never had a problem. Customer service great.
Had a very good experience at this location. The parking isnt ideal, but they staff was great and got me going quickly.
Was able to get a uhaul right away
James and Natalie took care of my needs despite my needing to keep the truck three extra days! They are my go to UHaul!!
Dont think that your gonna go to this uhaul before their close time and find the doors open they lock the doors before 6:45pm and ignore you banging on the doors, and refuse to open, shes closed and you will be sol
Very helpful, fast, and professional. Great staff!
Always helpful!
Didnt have trailer we needed. Had to drive way down to Waxahachie!
Super friendly and helpful!
Great service 👍
Good rental place for truck
Nice looking wife there, eric
Clean and private
Great!
Good service
Excellent customer service, friendly, pleasant atmosphere
Nice
Very helpful.
Easy and quick
Awesome
Great place
Efficient and courteous
Just a Uhaul place
Quick and helpful
Small location
Okay
Friendly staff
Excellent service, speed and personalized attention and good units