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Public Storage
8790 W Golf Rd, Des Plaines, IL 60016, United States
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Public Storage

Comments
Ro
Review №1

Temekia is always so helpful to me thanks Temekia

Ri
Review №2

Nic Wonderful Help- very gracious & showed me everything step by step and took me through the routine & showed me around - Personal guide

Ba
Review №3

Great team. Super easy to set up my locker and very accommodating when I needed to go up a size. Always helpful when I had questions. Box is great!!

La
Review №4

Supernice employees. And helpful absolutely.I noticed a particular worker named Nic who was kind and patient. This Public Storage empployee Nic went above and beyond to help my mom and me.And a class-act from the supervisor.I thought I was having a tough time in life then I saw him sweeping the floors aftehours as I drove away.

AL
Review №5

Temekia have been so helpful! Shes awesome!

Ya
Review №6

Nic is a nice person he explained good too me on the size I want

Ne
Review №7

Temekia was a great help showed me a couple different spaces and explained everything to me

Ks
Review №8

Chet was THE BEST! We arrived 5 minutes to closing time on a Sunday of all days. He was patient, professional and so helpful .He helped us choose the storage we needed and did not rush us at all .Thank you Chet!!

Sh
Review №9

Nico was great! Easy to get my storage unit and moved it!thanks again!

So
Review №10

Nic is AMAZING!!! He really helped us in our time of need right after we had a death in the family. He is smart snd kind….a hard to find combination these days!

Lu
Review №11

Nick show me around the vacant spaces. He is very good and plenty of patience.

Jo
Review №12

Nic was an awesome help and found me just what i needed. Very helpful 👌

Jo
Review №13

I will definitley come bacik Herę to rent Temekia was profesional and bery informative

Sy
Review №14

I had a pleasant experience with front desk guy Nick. He helped me throughout the process of vacating the space. Very professional and helpful.

Na
Review №15

Nic is very nice. Also helpfull.

Pe
Review №16

Temekia was very friendly and professional! Great asset to Public Storage

An
Review №17

Temekia was very helpful I came in with a dilema and no problem she took care of me and made it a better day

Sy
Review №18

Great customer support, Temekia answered all of my questions and helped me through the process in finding the right size when I urgently needed one. Highly recommend!

Va
Review №19

Temekia and Maureen were very helpful and knowledgeable.

Jo
Review №20

Employees here are definitely awesome. Tameika explained everything clearly and was a pleasure talking with. Thanks for everything guys!

Jo
Review №21

Gerard was very helpful on our initial visit in helping us decide what size unit we would need to hold our household belongings for our upcoming move until our new residence was ready to move into. Temekia was very patient and informative when we arrived to pay for the unit selected. She carefully explained the security gate access code procedure and had us test it on the spot. She explained the benefits/need for the damp check moisture absorbent and the use of a blue tarp to protect our belongings. These two associates provided welcome relief during a very stressful period.

Me
Review №22

Nic was an amazing guy and Darro.

C
Review №23

Great experience at this location with Temeka. She went out of her way to provide excellent customer service. I would recommend this location.

Ma
Review №24

Nic was helpful and polite and would ask for the 24hrs access .

Ma
Review №25

TAMIKA IS ALWAYS SO HELPFUL AND NICE.FEEL VERY SECURE LEAVING MY STUFF TBERE

Ma
Review №26

Nic was very helpful in making my payment for my storage unit..

Ch
Review №27

Temekia gave great customer service she helped walk me through online rental fast and easy.

Ba
Review №28

Nic was very helpful and professional

Si
Review №29

Temekia is always attentive to business very helpful youngblady

St
Review №30

To find your storage could be difficult and a little scary.

Ol
Review №31

Nic is very helpful and patient and very professional

Ma
Review №32

Temekia was great showed me around and told me about great deals

Ta
Review №33

Nic was very helpful.

Ma
Review №34

Temekia help me very much. She is really nice and very kind to help me to do the boxes. Best service!

Ma
Review №35

Every time I go in to make my monthly payment the door is locked. Posted sign taped to the door shows you a clock with a time stamp when someone will be back to unlock it. Nothing wrong with that stone everyone has needs and deserves a break, the issue with that though is they are never back on time. Now I understand that things happen but I shouldnt have to wait for 30 to 45 minutes after the time shown to be able to walk in and pay my dues. Its a waiting process each and every single time.

Th
Review №36

Tammy was great and helped me quickly and efficiently. She is an asset to your company.

Mi
Review №37

Nic was very helpful!

Er
Review №38

Temekia has been a great asset to Public Storage always helping anyway she can! THANK YOU TEMEKIA

Jo
Review №39

Temakia was very nice and extremely helpful

Gr
Review №40

Been using for years. Best storage place I know of, with friendly staff.

ni
Review №41

Tamekia was so helpful, friendly, explained for me everything I need to know patiently.

Ta
Review №42

Temekia is friendly and efficient. Thankyou!

Ed
Review №43

Very nice and clean place. Temekia, site manager, is very helpful and professional. Id recommend that location for anybody who may need a storage.

Li
Review №44

This place is ALWAYS clean and the manager Temekia is SO knowledgeable and friendly..she is very quick to help answer any question or resolve ANY issue that you might have..would highly recommend this public storage location before ANY other without hesitation!!

Ir
Review №45

Always a great experience when Temeka is working she makes it a great day !

Br
Review №46

Great spot. Got a great unit for a good price. Maria and Temekia were very helpful in making this moving process a whole lot easier for me. Five stars all around

gi
Review №47

Temeka was very nice and accommodating with us to setting up an account and everything!

Vi
Review №48

Tamika was so helpful answering all of my questions (I had a ton.) The best customer service I’ve had in a while! Booked my Unit!

Ma
Review №49

Outstanding service! Tamika is the best! I highly recommend her!

Al
Review №50

I came in a few days ago looking for a storage space. I had never used a storage space anywhere before and I had heard public storage was the place to go. The associate in the office, Arianne helped me understand the process and where to begin with choosing a size. She was very polite and friendly and understanding of my lack of knowledge about this! I will definitely be coming back to public storage for my impending move!

He
Review №51

Temika the on site manager is ALWAYS so helpful and informative.. You NEVER see that woman standing idle, its as though she IS the business! She always has a smile on her face and more than willing to help with any issue that you might have.. However, its a shame that public storage is not helping more through this time...its so sad knowing thatso many have lost their jobs and have SO much to worry about already & Public storage doesnt care one bit about their customers ..they are also still demanding late fees! They should be ashamed

ge
Review №52

Me and my son were really glad to meet Tameika as she walked us through the facility. Great customer service!!

Kr
Review №53

Everytime I come in temekia treats me so wellAnd she always works well with me and does her best to make sure Im comfortable with my property..Her customer service is emaculant and i recommend anyone to ask for her!

Sa
Review №54

Temekia was great showed me the best unit and gave me te best price ! Thanks Temekia

Br
Review №55

Exceptional service was provided for me by Ange as well as Tameka. They were both very polite and helpful. I was there right before closing. It was a busy day for me but they helped me upgrade my storage unit in the most timely fashion. The service was Exemplary. I highly recommend this public storage store. I’ve been to other location and experienced bad costumer service but I can promise you the service that I was provided made me definitely blew me out of the water.

An
Review №56

Temekia is amazing, she works really hard She is really good

Bl
Review №57

Temekia is so nice and I appreciate her going out her way help me with my storage unit thank you so much

Ma
Review №58

Temekia caroleThey very friendly and best lady’s just like a family

Pa
Review №59

Temekia was very nice and professional tried very hard to help me understand the pro rate before me leaving the store Thank you Temekia!

Mr
Review №60

Temekia was who helped me. She is a very nice person. Very helpful and courteous. She had no issue showing me a few units to compare. I do recommend to talk to her. Thank you Temekia for your help.

Ma
Review №61

Terrible service. Small for very big price. Lure you in with lower price,, then keep jacking it up.. Expensive. Many better options in area.

Jo
Review №62

Nick is a good employee

Yo
Review №63

Temika very helpful and professional she helped me with boxes and rent a space explained everything to me even small details

Mi
Review №64

Temekia was awesome! after debating on this unit Temekia showed me around showed me how to put my items in and I now have a storage unit ! Thanks Temekia!

Ya
Review №65

I inquired about a storage space and Arianne was very knowledgeable about the Size and prices and let me know about how E- Rental work .I definitely would recommend Public storage to my family and Friends.

Th
Review №66

Temekia was very helpful and courteous explained in detail and taught me something new!

Sa
Review №67

Temekia was great, in fact everyone was . Very clean and maintained facility easy access to my unit. Very accommodating in fact my house became available more quicker so I left my storage unit a little earlier and they were more than happy to oblige just so nice to deal with people understanding that things just come up thanks for everything

Jn
Review №68

Temekia did an awesome job by helping me understand about rules and policies in the storage. Good job Temekia..

Pe
Review №69

Tameika with her exceptional services helped us pick a storage which perfectly suited our extra luggage. She’s wonderful and very knowledgeable about storage spaces rates etc. she’s a great rep for the company! It’s my second time renting at this location and I highly recommend!! Thanks

Al
Review №70

Great customer service by Xavier. Will definitely return to this facility. Thumbs up!

Do
Review №71

Excellent facility kept very clean. The staff was friendly and helpful. Everything you need to store (tape, boxes, padding, plastic) is available to purchase. They also provide flatbed carts to make moving a breeze. Checkout was easy.5 Stars. I will use again.

Jo
Review №72

Temekia was extremely nice and helpful

Di
Review №73

David and Deborah is awesome.. very easy and fast, very wondeful people. Highly recommended.

fr
Review №74

Temekia is amazing! highly recommended go to niles on Golf ask for her! Customer Service is amazing! Public Storage please get more people like her! A+++++

Vi
Review №75

My experience with this location was great from the 1st call when I spoke to the manager, I believe her name was Tameka, my memory is not he best. Went in next day for big move and Steve was there to help, he spoke highly of Tameka also. He was fantastic to work with, very patient, professional and thorough, nice guy. We ended up getting the next size up untit for a dollar more. There were flat carts to use, if busy you have to fight for one. Unit and building very clean. I highly recommend this location, great experience. Great customer service which is high up there for me.

El
Review №76

David was very friendly! Had us in and out in under 15 minutes! Awesome awesome employee!!

Lo
Review №77

Great customer service!!! This is my second time coming to this location Arianne was very helpful showing me the units...she also helped me with the locks and got me on my way in no time I appreciate the great service..

Tr
Review №78

Great storage....very clean...Debra was on staff and she was very nice..made me feel comfortable and very helpful with any concerns and questions I had.Great facility and staff and good location.

Da
Review №79

Debra and xhavir always doing a great job for me and I appreciate their everything they did for me at all times.

Ro
Review №80

I came in to get information about getting a storage unit Andre was very helpful with giving me information about a 5 by 5 unit great service

Fe
Review №81

The customer service here was great. Bryan and Temekia helped me pick out the right size boxes and some other loose end stuff. Honestly was kind of surprised at how helpful and in depth their questions were to make my move faster and more efficient.

Gr
Review №82

This is my first storage facility experience and i couldnt be more happier. First it started with great customer service over the phone and then personal help by managers around the facility, especially Dennis. He was very friendly and helpful making sure to answer all the questions and needs.

Pa
Review №83

Debra was very helpful and friendly. She made sure I didnt forget anything I might need.

Jo
Review №84

Dave made the process very easy and fast good storege place.

sa
Review №85

Tammy was very helpful

Ro
Review №86

Awesome service from Temekia. She was patient with me. Had an amazing attitude. Showed me all the available storage units best suited for me. Where to go. What to use to help and advice on moving. 5 stars bravo!

Ce
Review №87

Nice staff and always there to help

Je
Review №88

Temekia and Shela were do nice and friendly!! Great service and great prices!!

Et
Review №89

The place is generally acceptable but has some negatives. It isnt climate controlled and gets very warm in the summer and the outside doors are propped open. Theres a bathroom which is routinely inaccessible and not always kept stocked with supplies. Theres a security issue because the front gate manual door has a flaky latch so sometimes its possible for anyone to enter the off the street.

Br
Review №90

A family member who has stored here for a long time recommended this storage facility. Place is clean and staff is very courteous. The guy Steve worked through his lunch to help get me checked in. Thanks for the extra effort!

De
Review №91

Wasnt as difficult as I expected. Debra was very informative and professional.

pi
Review №92

Went to Public Storage because we needed some more room for our things. Our storage space in our Condos basement was flooded and we needed an alternative. We went next door to Public Storage and found a space that we were satisfied with. Thank you Dennis, you were so helpful and accommodated our needs. Highly recommended person to see if you need help.

PS
Review №93

Andre my man! Highly recommend. Great guy!

Th
Review №94

Thanks for your great customer service. Verry nice and cheerful. Buy the way her name was Debra.

Se
Review №95

Nice is the best man!!!!

Ma
Review №96

Very happy with service, Debra was very helpful with everything my husband and I needed to know.

Sa
Review №97

Very nice experience I have todayThank you Debra

Da
Review №98

Debra was very helpful and kind in assisting us all day. She was delightful to talk with !!!

Ca
Review №99

I spoke with Steve Berner, who was extremely helpful with my concerns regarding an upgrade from the unit Ive had for the past five years. I ended up upgrading to a bigger unit and he worked with me, well past his lunch time. Mr. Berner, was very professional and showed exceptional customer service skills.

Bo
Review №100

Tameika is wunderfull woman ho is very professional and try to teach new employees to be good worker and good people. God bless her.

Information
11 Photos
100 Comments
4.7 Rating
  • Address:8790 W Golf Rd, Des Plaines, IL 60016, United States
  • Site:https://publicstorage.com/self-storage-il-des-plaines/1297?pid=pslocalsearch
  • Phone:+1 224-220-1013
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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