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AAMCO Transmissions & Total Car Care
540 E Algonquin Rd, Des Plaines, IL 60016, United States
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AAMCO Transmissions & Total Car Care

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Al
Review №1

I stopped in to have my brakes serviced and an oil change. I have not found a reliable shop since the one I went to for many years closed. Carmen helped me out, he was very friendly and great at letting me know what was going on. The job was done same day and the price was reasonable. My car is running great, thank you!

Ja
Review №2

Mitch and his team did an excellent job taking care of us. At the end of the service, the car works excellent and I am glad I dont have to get another. The price was more than fair and they fixed my water pump in just a couple days.I highly recommend this AAMCO location. Be sure to also use their partnered towing service for the best deal on towing.

Ru
Review №3

I had a good experience with this place. Needed the clutch replacement and they gave me better price than other local shops. Very kind and professional service advisor and skillful and also professional mechanic. Fast service and they were always in contact with me. I would come back.

Jo
Review №4

Snapped my axle shaft and my car was stranded at work. Rob arranged for a tow and got my car in for repairs very quickly. Great customer service and fair price for the repair. Will not hesitate to bring my car back again.

Wi
Review №5

Great service! Super helpful and eased my stress about my car problem. Rob and Carmen are the best!

Ni
Review №6

My reart tire was squealing and sounding like Santas sleigh so I took it in and it turned out I needed rear breaks repaired. I feel like they overcharged me, it was over $300 just to do one pair of breaks (only the rear), but I also feel that the quality was quite exceptional. God Bless AAMCO, The mechanics there were awesome, God Bless everyone reading this,. Amen

V
Review №7

Rob and Carmen provided excellent service. Highly recommend!

Ma
Review №8

Needed to replace an oil pressure sensor in my vehicle. I called quite a few places with the best reviews and AAMCO offered the absolute best price for the replacement. Carmen the mechanic took complete care of my vehicle. Carmen was very thorough, friendly and professional. I was constantly getting updates on the status of my vehicle and felt very confident that it was in the best hands. Oil pressure sensor and the associated gaskets were all successfully replaced. Feel confident in their service and know your vehicle will be taken care of.

er
Review №9

I had an issue with my engine/electrical on my Hyundai Elantra and Rob was very professional with scheduling and keeping me updated with the car and costs. Carmen did a phenomenal job fixing my car and it’s running like a champ now! Thank you so much will be returning for any repairs or tune ups! Highly highly recommend!

Do
Review №10

Had a starter and battery replaced. Quick work, friendly experience, fair prices.

Al
Review №11

Im so glad I chose this place to do the work on my Mdx transmission. Rob was friendly and very helpful in assisting me. He worked with my warranty people. Explained my options. Kept me posted while work was being done. Carmen was also extremely friendly and helpful. I highly recommend this shop for any car repair work. Thank you guys for the great service.

Je
Review №12

Rather disappointed, attempted to scam my mother out of $3,000 and told me over the phone that the transmission check was free only to then charge my mother, thinking she was stupid, out of $200. Do not go here.

To
Review №13

Always very respectful, honest and reasonable priced, very timely with scheduling and repairs

Ye
Review №14

This place is Amazing Rob went way beyond my expectations to make sure my car would run properly after installing my transmission. Rob and the mechanics are Extremely friendly and helpful. Excellent customer service skills. I would highly recommend this place. Thanks AAMCO staff .

Ma
Review №15

Easy drop off / pick up, and so helpful! Very communicative and timely with updates. Rob answered all of my questions with patience and professionalism and Carmen took the time show me the underside of the car where the issue was occurring.

As
Review №16

One of the best car shops I’ve ever took in my car to rob have excellent customer service skills I can’t say enough about the way he went out of his way to help me make sure I was comfortable with the price and everything that will be done with my car Carmen did excellent work with my car I thought I needed a transmission and was going to be out of so much money but turns out I only needed a tuneup and he was very honest to tell me that and make sure that the job was completed in a timely manner I can’t say enough about this place I highly recommend them

Be
Review №17

Jacob and Carmen were super helpful when I first brought my car here! I was doing my front pads and rotors myself and had an old rotor that was really stuck onto the hub. I brought it in, Carmen got it off easily and even put the new rotor on that I purchased from an auto parts store. They both were super honest and did the job super quick as well! Thank you and I will definitely be back in the future!

Ev
Review №18

Rob was very professional, provided me options to fix my car and expert advice.Was so happy with their work.I highly recommended you to try them!

Sa
Review №19

Jimmy is awesome ! Service is fantastic..great customer service...Oil change, free total auto check. Everything is done fantastical.

Da
Review №20

I was a first time customer and had an all around good experience. When I first contacted Jimmy and explained what I thought was wrong with my car he said they would check out and get back to me. The next day I dropped off my car early and left my key in the deposit box. A little thing like a nice new deposit box, securely locked with forms to fill out along with pens to fill out the forms was reassuring to me that they are thoroughand probably do good work. I received a call from Jimmy with a quote to fix my car, turned out to be something other than I thought it was and less expensive to fix. So didnt try to gouge me and was honest about the repair my car needed. Communication was good, got a call back in the afternoon that the repair was complete, my problem was fixed in a timely manner. Looked to be an organized and clean shop. Clean restroom for customers. I am a Facility Manager by profession and EPA and OSHA compliance appeared to be in place. The repair cost did not seem out of line for the work I had done. I will definitely be going back.

Di
Review №21

The supervisor who runs it is awesome he went far and beyond my expectations the mechanics were very friendly

R
Review №22

I bought my brothers old car off of him under the impression it needed a new transmission. Therefore, brought it to AAMCO in Des Plaines. After they thoroughly evaluated the car they assured me that in fact it wasn’t the transmission and that the break system was completely destroyed and fully needed to be replaced.. break pads, rotors, calipers, etc. It was probably one of the best experiences I’ve ever had with a shop. Rob was extremely helpful! Him and his team were honest, knowledgeable, affordable, and really helped me out during a bad time with unemployment during this pandemic. My fiancé‘s car is currently broken down and we will be bringing her car in there this week. GREAT shop, will forever come here!

Sa
Review №23

I have been here many time, and have seen three different managers. By far this time was the most pleasant. Not only did Jacob give me excellent customer service, but he got me a FREE lyft ride too and from my house. The car was done in a timely matter, and all around was great.

Al
Review №24

I had a great experience with this location. It was my first time there and will definitely bring in my car if service is needed. I brought my car in the morning and had a major break replacement performed and they were able to get it done before the end of the day. Jimmy handled my job and I respected his professionalism and honesty. I would recommend this place to anyone e.

Ad
Review №25

Hard to find a good shop you can trust. This is most definitely a place you can trust. Super clean shop, Jimmy and his team of skilled technicians will repair your car the right way. Don’t bother wasting your money at cut rate shops. Bring it here first and make sure it’s done right the first time. You won’t be disappointed!

Ja
Review №26

It was a great place. Car was in an out. Didn’t cost me an arm and a leg. Will definitely be bringing back mine and my wife’s car

Sa
Review №27

Jimmy was so nice! I made an appointment for an oil change and tire rotation on my Honda CR-V, and those were both done within 45min. They also checked the car for other issues and let me know that everything else looked great! Price was reasonable and I will definitely be back for routine maintenance.

Al
Review №28

My check engine light came on and I was told that it was my transmission. I drove over to AAMCO without an appointment and was greeted by Jimmy. After explaining what was wrong with the car, Jimmy was awesome and helped me figure out that I still had 5,000 miles left on my powertrain warranty. He saved me a couple of thousands of dollars. His honesty and professionalism are outstanding. My family and I are very grateful. Hopefully we dont have any more issues with out cars ;) but if we do AAMCO in Des Plaines will be the place we go. Once again thank you very much.

J
Review №29

Carmen and Rob were really helpful and honest. Highly recommend!

Sh
Review №30

We found this Aamco location online after having car trouble near the airport. They offered to tow our vehicle to their shop for free, which was very generous. The next day, after having inspected our vehicle, this shop told us that we needed to drain the fuel tank and fuel lines, completely cleaning out the fuel system. We told them to not begin any work on the vehicle until we called them back. Aamco called us back and said we also needed to replace the fuel pump. We again asked them to wait to do any work on the vehicle until we discussed the repairs. We ultimately decided to tow the vehicle to another shop. At that point, we were told that we did not need to replace the fuel pump! And then they informed us that they had already cleaned out the fuel system - without our authorization. They also then wanted to charge us for the tow service to the shop, which initially we were told was free. This kind of shop gives mechanics everywhere a bad reputation. I do not recommend this shop, and I encourage anyone reading this to take their business elsewhere.

Pa
Review №31

The service here is amazing. They are my go to people for any routine maintenance or problems. The facility is very clean and the customer service is exceptional. I highly recommend!

77
Review №32

We brought our car in for service this week. Jimmy and Sam did a great job. They let us know what was happening each step of the way. They were dependable and did a great job for a fair price. I recommend them highly.

Ka
Review №33

First time customer who read great reviews for this place and happy to add onto the 5-star ratings. Jimmy and company provided great service for my emergency oil change and when a part was unavailable, they quickly ordered it and got the job done.

Ry
Review №34

Great service! Jacob was very helpful and arranged car towing and a lift to get me to a rental car

Jo
Review №35

I made a review on yelp and wanted to make one here as well. Jacob and Carmen at Aamco actually helped me a lot. I thought my engine had gone bad because I was losing coolant, and another shop had told me it was the motor. All it was, was a radiator cap that had no pressure and I was losing all the coolant. Unbelievable, unlike others they could have lied but stayed honest and made everything very simple for me. I will be back and will definitely refer everyone I know here. Thank again you two! Honesty is a trait that is rarely found anymore, you two killed it!

Da
Review №36

I’ve never written a review before, i am a bit older. But bare with me and read on. This is the second time I’ve been to Aamco. The first time was a pretty good experience but this time was fantastic. Jacob the manager explained everything very carefully and kept the cost down on everything for me as well. Carmen the technician also came out and said hi to me shook my hand and helped me understand what was going on. What another shop wanted to charge me $700 it was only $140 at Aamco. These two are wonderful and I will be returning for the rest of my repairs! Thank you Jacob again for an amazing experience and showing me there is still shops I can trust!

Ja
Review №37

Id like to thank Jimmy and John on the phenomenal work they did to my vehicle. I came in for an oil change and I was very short on time. Jimmy took me right in. While John was working on my vehicle I told them both about a problem I was having with my rear hatch, and Ive had three mechanics look at it with no luck of finding the short in the wiring system. Within 15 minutes John came back and told me he had repaired the short for me, I couldnt believe what he said let alone that he have repaired it already. All I can say thank you so much! Theyre very polite and courteous, extremely knowledgeable and very very helpful. I would recommend them to anybody!

Sa
Review №38

They Looked at my car without any charge took their time gave me some very good advice very decent people definitely recommend

Da
Review №39

Was an excellent first time experience there! They were very fair, Jimmy was very friendly, and actually found out another problem that I should look into fixing soon so that helped out so I can now look into my next expense. Very clean shop and very nice people highly recommend this place!

De
Review №40

Excellent service I would recommend a friendthanks for your help.

Di
Review №41

A professional environment that addressed my concerns with my car. Jimmy was very patient and answered all my questions. My car needs were diagnosed and repaired while I waited. Good coffee and a clean friendly waiting area. Thank you Jimmy!!!!

La
Review №42

Jimmy and John were great! They did the free vehicle courtesy check on our 2001 Town and Country, found the problem, clearly explained what was wrong and quoted cost to fix it. They said it would be done in about two hours and called us when it was done two hours later. The van runs like a dream now. They are both very friendly and easy to work with. They have a very clean shop. I would definitely recommend them if you need work done on your vehicles. Thank you Jimmy and John for keeping my van running!!! MEB

Th
Review №43

Jacob helped with a problem on my old pickup truc . Came thru like a champ. Great service guy. Went above and beyond the call of duty. Definetly made me a repeat customer !!!! BRAVO!!

Li
Review №44

Brought my car in for an oil change and new air filter. Minimal wait time in and out within 30 minutes! Very clean shop, and convenient location! I will definitely bring my vehicle in again for service.L.G.

Sa
Review №45

As a women its hard to found a shop you can trust i like this place for me its hard to trust a new mechanic.. thank you jorge and good luck

S
Review №46

Brought my car in the morning, spoke with Jimmy. He called me in an hour with a quote for all my brakes. I was able to pick up the car in 4 hours. Im coming back for all my car needs.

Kr
Review №47

Went in for an oil change and happy with the experience, atmosphere and Jimmy is very pleasant. Five stars for efficiency and not trying to sell me on 12 other things!

Ka
Review №48

I brought my car in for an oil change. Jimmy and John are awesome. Jimmy is upfront and honest. They all do a great job and I will definitely take my car back to Aamaco. If you need your vehicle serviced or fixed I am telling you to go to Aamaco.

Co
Review №49

Went in for a transmission fluid change its was extremely fast and cheap great customer service especially from jimmy

Cr
Review №50

Excellent service, friendly staff. Was able to get my vehicle scheduled and serviced right away.

Sc
Review №51

Great Customer Service and kept us updated on the status of car and the work that needed to be done. I would highly recommend them and plan on taking our other cars to them in the future for service.

Ch
Review №52

I experienced great customer service, good prices & a very knowledgeable staff. I highly recommend this location for your auto service needs!

Le
Review №53

Thank you aamco for getting my jeep comander back on the road gracias jorge

Pe
Review №54

Let me tell you I am a very smart shopper. I do my homework as far as getting the best price and the top quality of everything. More importantly, when you throw in the mix an elite customer service experience as well as honesty when it comes to something as important as my car, Im sold. With Aamco in Des Plaines, I got all of the aforementioned boxes checked. Jimmy and Sam truly listened to what I was concerned with and found that a previous estimate I had gotten was inaccurate in a few areas. Not only did the save me $300.00 in the end, but because they were so thorough, they found a loose strut mount that needed replacing. This was critical and could have ended up costing me thousands in the near future if theyd missed it like the 2 other places I went. THANK YOU JIMMY AND SAM YOU GUYS ARE EVERYTHING! Ill refer anyone who asks to Aamco. Im a customer service manager professionally and was highly impressed! 20 STARS!

Ma
Review №55

I went in to get my struts fixed which took longer than expected, no big deal. The next day I hear this weird clicking/sound and the vehicle sounds unsafe to drive so I call Jacob and take it back. The tech drives with me in the car and when I ask him if he hears the noise he says “a little but it will be hard to tell where it’s coming from”. When we get back to the shop, he tells Jacob he hears no noise. I asked them to check my heat because it went out and they said it could be 1 of 2 things but they weren’t sure and i would have to fix both which would cost me $1100. Stay away from this place. They appear to be nice people but don’t try to rectify issues that they have created, nor are they knowledgeable about fixingvehicles.Update: I emailed the address below a week ago and received no response. I rest my case.

St
Review №56

Good Service...Reasonable prices ..The manager Jimmy behind the desk explained nice and polite everything in the car have to be done ... I recommend this shop to my friends !!!

m
Review №57

Jimmy has serviced our cars for the past 10 years. He is highly knowledgeable, honest and always has our vehicles ready as promised. We wouldn’t take are cars any where else

Me
Review №58

Good service shop got the job done fast.

Jo
Review №59

Jimmy was unbelievable! He diagnosed the problem and took care of it quickly and professionally. He is a credit to AAMCO. Do not hesitate to get your car to him to solve your transmission issues!

Ti
Review №60

Took my car here at 9am and after 8 hours my car has yet to be diagnosed fully. The guys were nice however I felt they were untrustworthy, never again.

Da
Review №61

Jimmy, et al., did a great job getting my minivan fixed to pass emissions testing. Also, they were well under the price quoted by a dealership and another shop. I will be using them for future repairs.

Mi
Review №62

Fast and comfortable during service. People will wait if the place is great.

Ti
Review №63

Excellent, quick service. Very helpful with taking care of the services I needed.

lp
Review №64

Fast informative and professional service. Will use again. Thanks

Li
Review №65

Very helpful. My truck was ready a lot sooner than promised.

AG
Review №66

Great and friendly service. Communication and explanation was clear.

Jo
Review №67

Very happy with the work doneReliable and on timeThanks!

Vi
Review №68

Took care of everything at a fair price

Ju
Review №69

Jacob was no help at all. Not trustworthy at all.

Ph
Review №70

Excellent service; very pleased!!

Al
Review №71

Friendly and understanding people and great prices

Je
Review №72

Jacob the customer service manager is not trustworthy DO NOT do business with this place

ro
Review №73

ONCE AGAIN.THE TEAMS HONEST AND NOT LOOKING TO ROB YOU LIKE OTHER PLACES

Xa
Review №74

Very friendly and quick service!

Ch
Review №75

Jimmy and crew will take care of you

Ji
Review №76

DO NOT do business with this place.. Jacob the service manager will not help you in any way! And the technicians suck

Jo
Review №77

Thank you aamco Transmissions!

Information
69 Photos
77 Comments
4.6 Rating
  • Address:540 E Algonquin Rd, Des Plaines, IL 60016, United States
  • Site:https://aamcodesplaines.com/?utm_source=yext&utm_medium=organic
  • Phone:+1 847-262-9913
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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