Jeff and his partner were fabulous! They helped identify what we needed right away and were able to come help us in the evening which was so incredibly helpful. They worked diligently until 9:20pm and got us up and running very quickly! Such kind and trusting folks to work with! Even gave us tips to avoid our situation in the future. Could not be happier!
He just finished replacing the starter for this kenworth and had it taken care of in no time. Im gonna be able to make my appt n get home this weekend. I appreciate it.
I had my starter go out on my vehicle and I called Freedom to get it fixed. He couldnt make it out that day, but Jeff actually called me the next day to come out on his day off. Great guy!! Fixed my vehicle, brought me to the auto parts store, got me a discount on my new starter, gave me a great price, provided great conversation and got me back on the road. The most awesome mechanic Ive met so far, and honest! I will be using him again for sure, and I recommend him to anyone having vehicle problems.
They were Definitely a life saver. There polite, professional, reliable & consistent. I definitely recommend everyone to come to these guys first they will get the job done. Thank you so much
Our brakes were shot and needed work very badly. I couldnt even move the car it was so bad, Jeff came out the next day to fix our problem. Turns out I didnt have the proper key to unlock the tire, but Jeff went out and bought one and got the job done. I had mentioned I also needed the oil changed and he took care of that as well. Great service and will be using again!
Last night came out to car to find dead battery. Buddy of mine came over for a jump with no prevail! Called Progressive roadside who sent out a kid from road ranger or something with jump pack. He tried several times and couldn’t start car. His jump pack even needed charging which he had to do on his car. Called Progressive again who sent me out Jeff. He had my car running within minutes and diagnosed the problem instantly! He was extremely fast, efficient, polite and knowledgeable! Furthermore, he got me a great deal on a top of the line battery at auto zone which he even called to reserve me one! Will be calling Jeff in future for his thoughts on Mechanical issues!!!
Fast service to replace battery in sun-zero temps! Rep was kind and respectful. Would recommend his mobile mechanic services to anyone in need!! Thanks so much for helping us!
After being stuck on the road for almost 4 hours Jeff showed up and fixed everything. He even went above and beyond and picked up the new tire i was in desperate need of.
I definately will not go anywhere else not only was he professional but very kind and definately did great high quality work! ur amazing thanks again!
We had been told from our service dealership that our leveling jack needed a new motor. Jeff was able to repair it instead. It was apparently a straightforward issue that should have been seen by the dealership. He was honest and competent and polite. Highly recommend him to do your repairs. Reasonable price for the fix. He answered his phone late on Saturday and he did repairs for us early on Sunday morning. Thanks Jeff!!!
When the Wind Chill is -32 and your vehicle will not start 🤷♀️ you call roadside service.When the gentleman shows up and gets it started BUT says ma’am “You NEED a battery NOW” I thanked him & said “I guess I go find a battery.”He walked back to his truck..... then quickly came back and said “Follow me to O’Rileys Auto Parts”I did just that..... he got the information he needed from my vehicle & we went inside. He stood in line with me for 15 minutes (everyone has something they need in this weather)He had them pull up his account so I would get his business discount. He then waited for the battery to come out & promptly took it outside & replaced my battery 🙏🙏🙏🙏I had to FORCE him to take my minimal tip for his Kindness ❤️Thank you VERY VERY MUCH “Jeff” the owner of FREEDOM ROADSIDE ASSISTANCE..... you went above & beyond on this CrAZy cold day.... you are now in my Essential Contacts 🙏❤️🙏We all have “Stranger Angels” that for no other reason, than they are good people.Be that “Stranger Angel” 🙏❤️🙏
During a family trip our car died in the middle of a city park 40 min away from our home, on a Saturday evening. We contacted our insurance for roadside assistance and Armando from Freedom came out, quicker than the ETA. He was unable to get it jumped as the starter was shot but was able to give all of us a ride back to our home. This is normally where a great review stops, but this is where an excellent review continues. The next morning, his boss Jeff called after he heard of our plight and offered to pick me up, drive me to get a starter, take me back to the vehicle and swap it out for an extremely low cost. He drove me out and replaced a 20 year old starter with a bolt that fought him every step of the way. He followed up on Monday to confirm everything was still working well and to wish good luck on my son’s surgery set for that day. I had only mentioned that one time and in passing and he remembered. Jeff showed honesty, positivity, and integrity which is why I would recommend his services to anyone needing them.
Jeff did amazing, quality work! He came out to my home since my SUV could not drive and took care of my SUV. My Stabilitrak light was on and my AWD would not engage and my ABS light came on all at once. I wasn’t sure what needed to be done and he was able to diagnose the issue, even over the phone. He said I needed to replace my wheel bearings and also needed my rotors and pads replaced on my front end.My parts came in on Tuesday and he came out on Wednesday to complete the work. He is quick and also very friendly and professional. His prices are great also!I would 10/10 recommend him to anyone!
I was having problems with my car air conditioning unit for the past two weeks. I called Jeff from Freedom Roadside in Des Moines. He came and checked the air conditioning system in my car thoroughly and found the problem immediately. Jeff goes above and beyond to satisfy the customers need. This is an incredibly honest man that goes out of his way to help you. To my surprise what I thought was going to be an expensive job turned out to be very inexpensive. If you have any problems with your car do not hesitate to contact Jeff. He gets it done right the first time.
Jeff is a really good, he’s good a what he does, he got my F-250 back on the road .
My wife and I were driving to Denver and had problems with our Mercedes Sprinter van. I called 4-5 places nearby, but we were an hour away from both Des Moines and Omaha and no local shops worked on these larger vehicles. We were having a problem accelerating and couldn’t go over 40 mph uphill. Scary on I-80. One of the local guys recommended Freedom in Des Moines. I called and he drove over right away and diagnosed the issue. He made a repair and took the time to show both my wife and I how to do the repair. We made it to the dealer and fixed the problem ourselves for the cost of the part. The bill from Freedom was also quite reasonable. He only charged for the call and drive and not the repair,even though he spent an hour in the hot sun to diagnose and do the temp fix. He then called and made sure we didn’t have trouble with the repair and offered to FaceTime to help if needed. They went above and beyond and I am so grateful! We are back on the road and avoided a tow to a dealer and likely a couple of lost days on our trip! Thank you so much!
They directed me to a company that could help my situation. Very friendly.
Said was open but didnt answer left message for them to call back and still have gotten a.call back now over 2 weeks ago