They are slow and take forever. And they act like they are better then everyone and everyone that they hire that is good ends up quitting cause the way they run it.
I lived here for couple of years recently I remember Iowa being polite helpful this time was awful terrible and uncomfortable I live in the south now and they’re nicer here than Midwest.. only advice I have is take vacations or move out of your deaden lives for crying out loud. I simply called for info about my benefits and the lady was very nasty and rude and instead of handling the matter professionally she hangs up in my ear when I confront her about her nasty and smart mouth. Lol cowards of the world and I have no pity on you! Choose your battles
They illegally removed my sonLied about my identityDivulged records of my minor children and their medical recordsThe assistant county attorney ignored the fraudulent documents that were used in the removalThe clerk lied about me having any hearing and told me that my son belonged to them now and hung up the phoneMy worker met me twice in two yearsI recieved no services except 7 drug testsI put myself in servicesTherapyIntensive outpatient therapyDrug classesParenting classesHigh conflict coparenting classesRequested my case file 8 times never got itAttorney jeremy Merrill never mourned or appealed anything on my behalfMy son had bruises on him one day the worker simply said if I had concerns to call the hotlineTbe judge mocked me lied on the summery judgmentShe dent me to jail so I could bot participate in the trialThey terminated my rights
Had me jumping from number to number over a simple issue and was not friendly or compliment to assisting the issue, for a DHS worker i would expect more
Rude as hell DHS workers. Stop wasting your time on families who don’t do anything wrong and focus on the ones who need your help. Stay the hell out of our lives.
Spends more time on fake allegations
Long story.