I arrived 10 minutes before my appointment to fill out paperwork. No one was at the desk so I rang the bell. Still no one ever came. Office workers would walk through from time to time and never ask if I needed help. I finally asked a worker for help and they got me the paperwork. I filled that out and continued to sit. After 40 minutes I decided to leave since no one had even come out to say there would be a delay. This was highly unprofessional and disappointing.