The dealership needs to be more informative with directions where to go when having your car serviced.The facility is very clean and great friendly staff. It would be very helpful to have service to take Customers back home. My car was serviced first thing in the morning but I had to wait to get a family member pick me up after they got home from work.

Got a complimentary oil change and inspection coupon in the mail. Took my car in today. It was done promptly and thoroughly. Received an inspection sheet of what they found and had it explained in person. Great service and people!

Great people to deal with! Everything was spelled out with no confusion. Very happy with the whole process!!

We have bought many vehicles over the years, but this is our first purchase from Hummels Nissan. This buying experience was flawless. We were treated better than weve ever been treated by a car dealer. No high pressure, just cooperation, caring, and courtesy from the entire team. Great customer service. We love our new Murano.

The dealership was clean, inviting, and very comfortable. Everyone was extremely friendly, made me feel at ease, it was truly a no pressure experience.

Zach made the entire process so easy. Very happy with our purchase!

Was totally impressed that a sales Associate had to came out to the sales Yeah its a lot to greet me I had visited 3 other dealerships and no one acknowledged me knowledge me and I was totally ready to purchase a vehicle. Paul Wade was very helpful not pressuring at all very knowledgeable on Different vehicles,Models. So very happy with my experience. Made purchasing a vehicle less stressful.

Want to post my sincerest thanks to Robert Miller and the team at Hummel’s! They treated me, my wife and kids with tremendous cordiality. I’m a first time Nissan owner but they are so personable that it made me feel so welcomed and connected. Love my 2022 Pathfinder! Can an suv be the perfect combination of rugged, modern, and practical?! Oh yes!!

They are always helpful with any questions or concerns with regards to my vehicle. They also are great with letting me know what things are doing well, what I should be aware of and what I should look at getting done soon or right then and there. It is always a quick and easy process of going in and dropping off my vehicle to picking it up and carrying on with my day.

The price was high, they went over my car and wanted to do an $850 brake job. They wanted to change the serpentine belt that didnt even had in stock and they want to charge me $45 for retaining clips and $90 for 3 wiper blades.While the work was done it was not exceptional. They did wash the inside windows. If they would have dried them with a clean cloth that would have been better.

I came in for a regular service. I needed a few lights replaced which I was told I usually would need to make an appointment for. The person that was helping me check-in talked to the manager of service (I think) and was able to get them fixed that day. I appreciate the flexibility and the wiliness to help me out even though the shop was very busy.

Jimi and the finance team were amazing made selection process painless thank you so much team

Everybody did a great job on my SUV. Several things to change and it was still done by 3. Thanks!

Always a great experience with Hummel Nissan. From The sales team, finance team, managers and service. The team is the reason I keep coming back!

I had a great experience with Hummel’s Nissan recently. I received a recall letter concerning my 2015 Nissan Ultima. I called Hummel’s Nissan and they were able to immediately schedule an appointment and even discovered another recall repair that needed to be done. I dropped the car off first thing in the morning and the work was finished in less time than originally anticipated. The service technician, Mike, was friendly, helpful and totally professional. I couldn’t be happier with my experience with Hummel’s Nissan.

After having several Honda, Toyota and most recently a VW Atlas model, we decided to try a Nissan and purchased a new Murano Platinum in March 2021. The sales portion went fine. We test drove a black unit and purchased a white one without test driving. I noticed a vibration on the way back to Ankeny and called and set up an appointment to get it remedied. I purchase new vehicles regularly so I know what they should drive like. This one had a steering vibration like no other I have ever had. After the return and attempt to repair, I was told that all tires were checked and alignment was also looked at and after the Service Department had looked it over that they found no other issues. I picked up the car and noticed again on the way back to Ankeny again that nothing had changed! I again made an appointment to find out why this car drove the way it did. Hummels Service reluctantly said to bring it down again. I did and they again said that they were not able to find any issues. I now had 646 miles on this vehicle and it is apparent that Hummels doesnt have a clue or capability to repair anything. That vibration came through the steering and the only thing I was told that could cause it was the CVT transmission!!!! Really, if it is, then fix it, but to no avail! I was told to take my problem, which they said did not exist, explained by that is how the Murano is to Nissan. I was not going to drive this very inferior car for another two years as I normally would so I sold it to another metro dealer after first giving Hummels first chance to re-purchase but did not receive a response to my offer. I did receive a typical questionnaire from corporate Nissan about 60 days after the purchase asking the typical questions of customer satisfaction. I explained in detail my issues and the Hummel response: Crickets!!!!! Surprisingly, I just received another yesterday asking how I was getting along with my Murano!!!!!! Corporate doesnt care either!! I would challenge all Murano drivers to look around before you purchase another Nissan just because you always have. There are many superior. We now have our second VW Atlas which is far superior to the Murano with the Honda, Toyota and many other current models superior as well. As you can imagine, I took a hit to sell a new 650 mile vehicle and patiently waited for 6 months for either Hummel or Nissan Corporate to reach out but neither did. My recommendation: Buy elsewhere.

Jimi Glenn is a GREAT SALESMAN. Nice outfit, highly recommend

A lovely experience! Eddie Ramsey was helpful, informative and took time to explain everything. Very organized and easy to transition to my new Murano! Which I absolutely love!

I want to apologize to Cory. I hadnt noticed the problem with the charging cord when I put it in the trunk. Upon arriving home I looked at the area where the cord had been and found parts of the cord that had been chewed by some animal. When I received Corys call I had thought that maybe our cord had been legitimately mixed up with some other persons Leaf. When I made that suggestion he felt I was making a critical statement although I that wasnt my intention. I was trying to figure out how the cord was damaged when I didnt notice any problem when I put it in the trunk. I wasnt casting an insinuation of Cory and Im sorry that I made him think that I was. However I can understand how he might thought that.I was quoted a price of +$1000.00 for a replacement cord which I thought was far too expensive. I was able to get it repaired which Cory discouraged. I can understand that Nissan wants to sell products but when the cost of replacement is so high it makes sense to seek a repair as a solution and I wish he had been a bit more positive about going that route.I was satisfied with the service but the cost to diagnose the problem was too high. I can understand that the electronics required to find the problem are expensive but I wish the techs had looked at the cord immediately. saved them time and me money. but I could also have looked at the cord myself which I didnt think of.We like the Leaf a lot and were very pleased with our purchase. And our car is working fine, thanks to your service area pointing to the problem.Sincerely, Warren Erickson

My experience at Hummels was what car shopping should be like. My salesman was quick to greet me in the lot and answer my questions. I was given honest answers and he had the information readily available. I never felt pressured to look at what he wanted instead of what I wanted. After a test drive, my salesman allowed me time and space to think and make a few phone calls. I never felt any pressure to buy, just assurance that they would do whatever necessary to earn my business right then and there. Working with the finance manager felt like talking with an old friend, I could tell he cared. My pre approval from my bank had a few issues and Hummels staff was understanding and graciously helped me work through the issues. I was never surprised by any fees, extended protection plans or extra magical coatings and sprays to protect the car. I was offered a warranty, service package, GAP, and protection plans I could choose from. They thoroughly explained the benefits and disadvantages all while weighing costs, my questions, and concerns. I took more of their time than any of us expected but I left Hummels with a great deal on a near new car, assurance that they had my back, and a smile on my face. I would absolutely recommend them to anyone in the market for a quality used vehicle even if you arent considering Nissan. Thanks again Hummels Nissan!

This was our first time dealing with Hummel’s Nissan. From the salesman (Mike) to the financing (Anthony) it was a great experience. Both were great and very thorough. I would highly recommend you look at Hummel’s for your next vehicle.

Gabe with the used dealer lot for Hummels Nissan was excellent! He listened to what I wanted and delivered. He was so great that we bought the car for my daughter and I then referred my friend to buy from him as well. They bought a Rouge the next week with him as a result. You have a great salesman. He doesnt blow smoke, just the way it should be. No smoke and mirrors BS! Thank you Gabe. I would also like to say that the finance man was hilarious and completely prepared for me. Wonderful experience!

I wanted to give a HUGE shout out to Debbie Klug for being such a great sales person! From the time I arrived on the lot looking for a car, to the moment I walked back in to seal the deal, she was there with a big smile and wonderful personality. It was like dealing with an old friend and that speaks volumes. Id also like to thank Jeremy Petry in the finance department, so funny and helpful. If youre in the market for a new ride, I highly recommend you make a point to visit here. Again, thank you for making this process so enjoyable.

I arrived at 1:30 pm for an express oil change and 2 hours later I am still sitting in the waiting area so asked the cashier if she could check the status of my car. She was told that I was up next and it should only be another 45 minutes before my car was ready. So I waited, not happy, but I waited, finally the tech came out to discuss what they found and that it should only be another 5 minutes or so until my car was ready. I said whats another 5 minutes! He half-heartedly apologized and stated they were short staff and it was taking longer, I told him a simple update/status would have been appreciated. Apologized again. This would have been all good and well if an update would have been given after the first hour or even at check in and if I didnt sit in the waiting area with several employees, including the tech that waiting on me, coming through the wait area constantly, soda/water in hand, talking to one another and not one would acknowledge the same people sitting there all afternoon. Two and half to three hours for an oil change is totally unacceptable with no explanation. I truly hope they improve on their customer service and at least act like they care as they have in the past. Very disappointed in my experience!

I went to get some service on my vehicle. The prices are fair and the work was done quickly. Overall, I have never been disappointed by Hummels.

Purchased a new Altima from Hummels today. The whole experience from walk in to walk out was great. Everyone was friendly from sales to finance. The whole buying process was quick and easy.

Hands down offended by how we were treated and what was overheard about other customers during their test drive. The salesman we worked with made a comment, Money is clearly no object, and didnt ask if we wanted to put money down. Then he produced an offer showing as little as $8500 down and a payment of $589 when the national ad said the same vehicle should have been $456-472/month with $4700 down with 10,000 miles. Granted they quoted 12k/yr, but that should not cost 38% more!

Our car died at the McDonalds across the way. After being in the car for 14+ hrs, and another 9 hrs to go, it was the last thing we needed. A very nice employee (Sorry we didnt get his name) came and jump started our car for us. Then offered to test our battery. Thanks to him we found out all we needed was a new battery. You rock! Thank you so very much for helping us!

We had a great experience here! We worked with Thomas Freeman and would highly recommend going here to purchase a vehicle. Helpful, fast, and accommodating.

Super easy process. In and out quick! I felt like I got the best deal on a wonderful used car.Reputable and trustworthy they took great care of us.

Bart was great to work with purchasing our new car.Jason was great to work with for financing. We are so happy with our new vehicle.

We enjoyed working with Gabe and Jeremy. They made the car buying experience enjoyable and hassle free. It really seems like this dealership has a good culture and happy employees.

I was greeted when l arrived. I didnt have to wait too long for my car. I like the way they go over everything that was done and additionally what was checked with the vehicle. The ONLY thing l missed was not being to grab something to drink while waiting. Thumbs up❣

From start to finish, Hummels has hands down been our best car buying experience yet!! Absolutely no pressure sales, allowed us to drive as many vehicles as we wanted, they really had a no haggle approach through the purchasing process, gave us a great price on our trade and financing was seamless. If youre in the market for a vehicle, go see Jimi at Hummels!

Zach was incredibly kind and helpful. Not only did he work hard to get my monthly payments where I wanted them to be, but he also took the time to show me around the dealership for any future maintenance needs. I left in my new vehicle feeling like a valued customer and not just a “mark” for the sales team. Zach deserves 10/10!

I bought a brand new 2019 Nissan Altima - drove it off the lot with 50 miles on it. It now has about 30,000 miles on it and my air compressor went out. It took 2 weeks to get the part in to get it replaced. My right rear shock was also leaking and I am still waiting for that part to come in and be replaced. I bought a brand new car to not have these issues and it seems all I have had are issues. I will never buy a Nissan again and can’t wait to sell this car and get rid of it. I owe 19k on this car and it Kelly blue books for 22k. I will pay this off as soon as possible and be rid of Nissan forever. I will speak badly about Nissan for the rest of my life.

The people working in this establishment are the nicest people ever! They helped me get the most out of my trade in vehicle, and helped furthermore with getting a great deal for my new car! The pictures taken are very high quality and helped lead to my purchase. Everything about this dealership is perfect!

Visiting Des Moines and my car broke down on a Sunday. I called Hummel’s Monday morning and they were so understanding and easy to work with—long distance! They were respectful and didn’t try to man-splain everything to me! If I lived in Des Moines, I would definitely be a returning customer!!

Michael did a great job working on this sale. He got me the numbers I was looking for.Btw.... all thru texts & emails with trust & honesty.Jeremy did a great job with the financing. No pressure felt.Thanks, Guys!!!

...had a great new car buying experience. Thx to Randy Kirchhoff, Venis, Josh and Austin. They were very professional and easy to work with throughout the process. Well done!

Ive bought vehicles at LARGE dealerships and let me tell you....being haggled or handled is such a negative experience and what made me DREAD doing this again. Hummels Nissan BLEW ME AWAY with the friendly family feel this place had from the first contact. Debbie was fantastic....she was like a long lost family friend I NEVER ONCE FELT any kind of pressure, or negative vibes ...NOT ONE. I went in with a car to trade in and walked out with a beautiful certified pre owned that is literally not even a year old. Anthony the finance guru was ALL ABOUT what would save me the most in the end VERY thorough and informative every step of the way and NEVER FELT salesmaney.....lol......It was THE GREATEST car buying experience Ive had in all my 29 years of driving/car buying!!! If u are in need of a new ride I STRONGLY URGE YOU to check out Nissan.....itll be your new forever car home!!!!

If I could I’d give this dealership 10 stars. I mean they were just the best. Best dealership I’ve been too yet. They had outstanding service! Worked with me and did the best they could to make sure I could snag my dream car. Debbie Klug was amazing! If you go there ask for her! 10/10 for sure. Keep up the great work people and thank you a lot!! They even gave me a gift basket haha! I thought that was awesome!

I was very impressed by my interaction with Corey-he came to the phone promptly each time I called and was friendly, warm, and professional. He made a good impression of the dealership

Great prices, great selection, great service! I bought a van from them online, sight unseen. I sent a driver to retrieve the vehicle and Steve picked him up from the airport. Can’t recommend these guys enough.

This is an awful place. They pro.ise what they dont deliver. I would avoid at all costs. They lie to you not happy with this place anymore. Not the Hummels Nissan Ive bought en from

First time going to Hummels with my Altima for some service work and they were very accommodating with getting me in, while working around my schedule and with a rental to use until my car was ready. Definitely will go back in the future!

I would post 5 stars, but part i needed was not in stock and i will have to make a second trip to get it serviced when the part comes in.

Because of Covid it took longer than usual to get my parts but all the employees the parts manager, my service writer Cory and Cheryl in the rental cars department were very accommodating and would definitely recommend this service department

Everyone was very courteous and helpful. The showroom and surrounding areas were were very neat and clean. It was a pleasure doing business with them.

James went above and beyond what I expected. I walked in not really sure of anything other than I wanted a grey Rouge. He showed me one and went over in great detail the safety features (as a new mom, I greatly appreciated that).. I told him what I wanted to spend for a monthly payment and when they couldnt meet that, instead of just giving up, he helped me find the same car in the same color with almost all the same features for a price that would work for our budget. James even stayed late and showed me the car multiple times to put my mind at ease.

Hummels is Great to work with! Very friendly Great service and people! I will never do my car business anywhere else! 5 stars for sure !😊

I have come to expect nothing but a great experience when I visit Hummels service and today was no exception. Denny and his crew did their best getting me in and taking care of my car. They took the time to explain what they had found and options for future maintenance. Excellent.

After visiting two other auto repair shops and getting astronomical quotes or no response for out of pocket costs took my Murano to have the transmission repaired to Hummels. Excellent information on repairs needed. Timely response to cost and turnound getting me back on the road numerous days before others shops. Super high hat tip to Tom in Service restoring my faith in dealing with a difficult situation no auto owner enjoys. Up and running like new. Much oblidged Hummels.

I was waited on quickly, as I just walked in for an oil change. I was directed to the waiting area, where several others were doing social distancing. The gal who waited on me in the service area let me know that several others were there before me &that the wait may be an hour & a half. She reviewed the check list of all items that had been inspected on my car & said my car was ready to go.

I was greeted right away outside by James Lewis. He was very helpful, polite and accommodating. Once inside, everyone said hi and asked to make sure I was being helped.I was told that your customer service was extremely good. And my experience was exactly that.

I had car problems and I didnt know if it was the battery, key ID, or what. I called Service and spoke to John who told me what to try, then I called him back and said I would bring it up the next day as AAA had jump started. The next day had to have AAA jump again and John again acvommodated me and I drove to Hummels and got service with a new battery. John was patient and courteous with me the whole time. I would recommend Hummels again.

Had a no pressure experience with our sales professional Jake S. He was knowledgeable & timely with any of our inner actions. We are very satisfied!

Hummels have always done an excellent job in the service area. Cant be beat! We have had 7 Nissan vehicles and have always been treated with great respect. Could not ask for more.

We had stopped at another dealership and no one said boo, but Zack, at Hummels, came right out to great us. It was a rainy/misting day. We told him that we were thinking about trading in two vehicles for a new one and that we were just looking around. He listened to what we were considering and showed us a few and then he asked if he could show us a couple of other units that fit our wants.We had never been to Hummels before but we were impressed with the vehicles and with Zacks knowledge. He quickly answered our questions and occasionally needed to ask someone else so he wasnt in error. From the comments we heard, Hummels is a nice place to work. Therefore, it may be a good place to do business. If you treat your employees well, they may in turn treat the customer well.

Great service! Thank you for all you do. From the service dept to the sales team. Your great!

Jim Glenn was our sales representative and I want to say he was great. I highly recommend Hummels and especially Jim Glenn.

Today was an amazing day! I started my day car shopping I stopped into Nissan used cars. After a warm greeting from Paul I looked test drove, found a car perfect for me. I now have a car that fits my needs.. Thank you Paul and Anthony Thank you!

James was great! Greeted me at the door and helped me make an important investment for my family throughout the entire process.

Amazing experience with Hummels. Paul and Anthony were super easy to work with and made the entire process easy. Got me in an awesome car for a great deal. They even stayed an hour past close just to help me out. Couldn’t have asked for a better experience!

I cant say enough about the friendly staff and quality work that I experienced at Hummels. Theyre great to work with, knowledgeable, and take the time to answer all of my questions when I have them. Thank you, Hummels! (Cory in the service department was a dream to work with! )

I had another fantastic experience at Hummel’s Nissan. Paul Wade is one of a kind. He worked with us every step of the way. He’s very knowledgeable about ALL vehicles. We felt safe in every part of the dealership. Jeremy was awesome! Our signing was efficient, yet informative. Thank you for a great experience!

Great guys really wanted to help and get us the car we wanted. The were successful! Very happy.

Awesome process. Recall was executed perfectly. It’s just the greeting at the door and respect as a recall owner that miffed me a bit. Phone calls were productive and concise. Everything was satisfactory until I got there. Less than motivated staff but I get it. I’ve seen great things from this staff and I’ve seen better service than I was presented with. 5/5 because I work in a similar industry and I’ve seen them execute perfectly in front of others. I understand the importance of review and I know that this dealership is capable. Felt disrespected as a recall customer, I’m not paying anything but I get it. I hope that customers in the future can be greeted with a smile and a hint of enthusiasm. You guys do great work, I want to walk into the service department and be asked how I can be helped before I have to ask someone where to go. Again I know they’re capable of greatness and I’ve seen it. Great closure would include a smile and clear instruction. Again great execution, slightly disappointed on the closer. More than capable dealership, stay in communication with them. They will do you right.

Eddie Ramsey was great to work with on getting my new car. He took time to answer all my questions. Highly recommend him to anyone looking for a new car!

Mark Wittry was unbelievable to work with. Extremely responsive, knowledgeable, and caring. When my vehicle arrived from an upfitter, he called to tell me the “bad news”—that a decal was left off the vehicle. Hah! Most salespeople wouldn’t have even noticed. He had already figured out a plan to address this minuscule issue. Just fantastic.

Great service and easy to finish process for best car. They take care of all the details! In another trip they spilled small amount of contents in a cup. I was surprised it was not cleaned up off the front floor mat

Worked with Todd and he was great. Very easy to deal with and offered a very fair deal on our trade in and purchase. Prompt communication throughout the process by all involved. Appreciated the support that Anthony provided in the financing. Reached out multiple times as we finalized the details. Didn’t feel pressured to get extended warranty, just informed. Thanks everyone!

Bart is an amazing salesman to work with. He was very efficient with every moment of our time and we had no waiting around for anything - I appreciated that. He was completely thorough in showing us how to use everything in the car; he changed our license plates while we did our paperwork, and really I could not even come up with anything he needs to improve on. Great job and enjoyable experience for us!

I went in not to hopefully that I would get a car but Venus let me test drive the new 2021 Nissan Kicks and I fell in love. I wasn’t expecting to get approved but I did with bells and whistles. The process was super easy and fun!

Today’s visit was quick - treated professionally and in/out quickly!!

The staff was very friendly and professional. They were helpful and made the entire process go very smoothly. I was comfortable my entire visit!

Hummells has really gone down hill and it started before COVID. I don’t like that they don’t offer appointments for oil changes anymore. If you’re not there right at 7am you’re waiting for hours for an oil change. Also they don’t offer the free $7 car wash voucher anymore either. We spent a lot of money at Hummells since 2005 & I’m not sure if we will buy another Nissan. Overall the quality of the Nissan product and its dealers has gone down substantially.

Jake our salesman was excellent and very knowledgeable. Very happy with my new Murano.

We had a great experience purchasing our new Van. Todd was very easy to work with and made our buying experience a great one! I will recommend Hummel to friends and family.

Hummel’s did a great job getting my tire replacement handled. Staff were very friendly and communicative and got me back on the road earlier than expected!

The gentleman who helped us was fabulous (Zach) I am in sales & dont take well to pushy sales people & he was for sure not that. Patient & understanding.I have already recommended him to multiple people! Thank you for the great experience!

First let me say, I have been driving some form of Nissan for the last 20 plus years. I have been going to the same dealership the entire time. This time however the service was not up to par. I just bought a 2021 44 this Maxima in February. Somehow or another I got a slow leak in my tire. In order to get it repaired I was told I need it to leave my car there for the day. They did not have shuttle services available any longer and I was not offered nor was it available a loaner car. It was suggested, and I got offended, but I could take my car to one of the discount tire places to get repaired. I just spent over fifty Grand on this car theres no way I was taking it to a discount tire place. Normally services Beyond excellent this time I was extremely disappointed

Left vehicle after hours. Completed the check-in envelope and car was done before 9:30a next morn. Everything about process is efficient. Thanks Hummel Nissan!

Eddie, is great to work with.No pressure on my purchase, very polite an professional.Amazing experience!!Thank you!!

Always friendly ready to help me. Very knowledgeable of my issue and no hassle

James was amazing. He was very knowledgeable and helpful without being pushy at all. He helped us make the best decision for us and we are thrilled with our new Murano.

I cannot even begin to thank Jimmy Ahmed and Debbie Klug enough for the Service and treatment that we received from these two. Honestly they just don’t make them like this anymore. Thank you thank you thank you. Hummel’s Nissan Will be my dealer for life.

Just drove home in my new leased 2021 Rouge. What a wonderful place to buy a car. Randy and Robert are the greatest. Huge thank you to everyone, sales,service and office staff. Love the car!🥰

The salesman was amazing. He didnt pressure us in any way and made sure we were comfortable as we went through the buying process.

When I called to make my appointment, the gentleman I talk to was very polite and respectful. I went and dropped my car off on the day of the appointment and everything went well. Then I got a call about an hour after I dropped my vehicle off that the key fob I provided from my car salesman was defective, and it would cost me $140 just for them to look at it. Then they told me it would be $420 for them to give me a new key fob and do the work on it. I told him I wanted to call my car salesman, because that was a lot higher than what we were both thinking it would cost. Then the gentleman I was talking to started getting a bit rude, and was belittling me about the situation. I called my car salesman and he said that is $100 more than it should be and asked if I could call back and see if they would give it to me for $320, or we could take business elsewhere. I called back and left a message saying just that, and the man called back and was not being very polite, and was acting like he was doing me a huge favor by charging me that much, when it could’ve been even more expensive. My car salesman said he has never had a Nissan dealer charge him for attempting to program a different key fob. At this point I told him to just talk to my car salesman, and they took it from there. My car salesman also had the same experience as I did, where the Hummel’s Nissan employee belittled him about the whole ordeal. My car dealer used to recommend Hummel’s Nissan to all of his customers needing work done, but after this experience, he will no longer do so. I felt uncomfortable picking my car up alone, and had my husband come in with me. It’s disappointing to feel that as a young woman, I was taken advantage of for my lack of car knowledge.

Austin was well prepated, very helpful and a lot of fun to work with. I walked out with a smile and relieved that I got a much better deal than I thought. Extremely happy with the experience.

I had the best experience at this place! I worked with Jimi who helped my mom and I tremendously. He was personable, professional, and compassionate. He definitely went above and beyond to show us how much he appreciated our business. I dont write many reviews, but I thought this place was well worth mentioning! I would 100% recommend going here!

We came in 45 minutes before they closed because we thought they closed at 7 instead of 5. Everyone was super friendly (with the exception of one lady but someone else jumped in to help us!) they got us in and out in a timely manner and explained everything thoroughly! I would recommend Hummel’s for anyone looking to get an oil change!

Great experience with friendly people. Very happy with our used car purchase

We had a great experience with Taylor. She was so helpful and answered all of our questions we had.

I have been looking for a used car in and around Des Moines for a while now and these people gave the worst service ever, I took a drive test as well, I noticed a delay in braking and they kept on denying it and there was a drive side mirror not working to adjust, they said they might or might not fix it and they quoted 1000$ extra over kbb price and the guy just walked away while I-am trying to negotiate the price, all I asked was a 500$ less over their price they said over phone before I visited them. Very Arrogant and Rude.Would give a zero star if available, not visiting again ✌️

Hummels Was very helpful and went out of their way to help me get into a new vehicle I was upside down in my loan and they found a way to make it the best easiest experience ever. Debbie Klug is the best I highly recommend going to her for your next vehicle purchase

This is our 3rd certified Pre-owned car that weve purchased from Hummels. Taylor was great to work with, as was Jeremy in the finance office. They made out purchase and trade-in go smoothly! The only reason for 4 instead 5 stars is that we were offered a rebate for using NMAC credit when negotiating the purchase price of my new car without being informed that it was only available on the standard interest rate, not our better qualifying rate. Felt it was of a bit of a bait and switch. Had we known that when the deal was offered, we would have negotiated a better purchase price.

Everyone was very kind and helpful. Would definitely do business with Hummel’s Nissan again! Awesome service!!!

This was one of the best dealership experiences we have ever had! Eddie, Debbie and Anthony are amazing individuals that do everything they can to make sure you are completely satisfied and understand. From finance to the vehicle, literally everything!! Definitely reccomend 👍👍