Excellent work and excellent customer service. The off-road mods they made to my Subaru Outback make it completely unstoppable, a million times more capable than any Jeep or 4-Runner. Well, that might be a slight exaggeration, but still its pretty cool now.
My mechanic retired & recommend Dales. I was super nervous because Id had bad luck with mechanics prior to my last one. But Ive been twice, & each time, theyve done the job well, they treated me with respect, & the prices have been on par. Im so pleased!
Really great family-owned business, excellent service work, fair prices will definitely go back
Best place to rent a uhaul and mechanics to repair your vehicle, straight up honest people, the place to go.
I choose Dales because of the reviews, and was not disappointed. Good quality, knowledgeable, honest and fantastic customer service. They will get all my business.
Very knowledgeable staff. They serviced our jeep and looked over everything to make sure everything was a go for our upcoming trip to Colorado.
Super impressed with Dales. Ive been in 3 times now. Originally referred there by a local jeep club. Amazing customer service every time. Spoke directly with the owner and technician. They took the time to listen and understand what I wanted and needed. I cant say enough good things about their customer service. Will be back and will refer a friend. Also, if you have a Jeep in the Des Moines area, this is your shop.
Great customer service and prices. No need to worry about being taken advantage of - very honest people.
Great work and. Nice and friendly thanks Dale and your staff!
Did a great job getting the alignment dialed in on my 2019 lifted Jeep.
I trust Dale and his employees, they always do a quick and careful job. They have a waiting room and coffee, and a TV. My Dad and I both take our cars to Dale and he has been for years. They are honest and upfront about costs.
My son brought in his car with a low tire. They were able to fill it and did not charge him. They could have done some unnecessary work but instead they treatec him fairly.
Great service! They were able to get me in quick for my flat tire and got new tires withing two hours.Highly recommend them
I have done business with Dales since their Beaverdale location days. Ive used them for both commercial fleet and personal and have never had a bad experience. Easy scheduling, friendly staff and great service!
We will recommend. Reasonable prices, great service .
Love the will definitely be back again!!!
Fantastic people to deal with. Great service!
My in laws have been going to Dales for many, many years, and ever since moving to Des Moines so have I. Family business run by some of the nicest people you will ever meet. Dale and his staff are top of the line and extremely knowledgeable.
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Staff is always very friendly and professional. From oil changes to replacing tires, everyone at Dales takes pride in their service to customers
I have been going to Dales for many years. As a single female Im always worried Im going to be taken advantage of at car repair shops and the like. I have had ZERO issues at Dales! Theyre open, honest, and stand by their word. They let you know months in advance if something like a break replacement or new tires is needed. Theyll also tell you what isnt needed, like replacing front and rear brakes together. They can be done at different times as the front and back wear differently.
Dale and his team are the best. Don’t go anywhere else. They saved me thousands (versus a few other shops) on new tires, rims and a leveling job. Fantastic experience! More than 5-stars!!!
Owner and staff are great2 new tires on my CorvetteGreat jobA ±±+++++++±+++
Dale and his wife and kids have helped me so much they don’t nickel and dime you half to death they help you with anything you need hep with great place and I will be going here for a long time and recommending people.
Best place in town to shop for tires, front alignment available also. Easy to make an appointment, comfortable customer lounge. Shawn looks out for the customer.
What a good experience, I stopped to look at some wheels for my truck. A week later my truck looks perfect. Cory and Dale were easy to work with. It is hard to find businesses with great customer service like this one.
We have used Dales Auto Service for years and have always received excellent service and support for ensuring our vehicles are in excellent working condition.
My wife and I heard great things about their tire service, didnt realize they also did mechanical repairs. Weve been extremely satisfied with both for several years now. These are just good old fashion friendly folks! My last experience was a leaking heater core on an older Lincoln Town Car, had to be replaced, just about an impossible task, I got several quotes averaging $1200 to $1800, Dales did the repair for about half the price in just three days, great work. Im a happy guy! Thanks Dale!
Great bunch of folks working here! They genuinely strive to make their customers happy. Better than any chain store out there. Very clean facility too.
Excellent service.. fair prices.. extremely helpful..
My family has been taking our cars to Dale’s For years, and we have yet to be disappointed! It is clear they have a very knowledgeable staff, and care a lot about their customers.
Great place to get tires. I have 4 vehicles and all of them have tires from Dales. Very knowledgeable and will listen to your specific needs so you can get best set of tires, not just ones that happens to fit.
I have been a consistent long-term customer of Dales.He has done a lot of work for me in a very friendly, knowledgeable, and consistent manner.He is always willing to go above and beyond, gives competent and thoughtful advice, and charges fair rates.I have ordered tires from Tire Rack to be shipped to him for installation with always thoughtful and cheerful, speedy, and competent response.He is my go-to for just about any automotive issues.5 Stars isnt high enough!
I would highly recommend Dales Wright Tire & Auto! Since we found Daleswe havent went anywhere else for all our auto service needs. We have foundthem to be very down to earth as they only perform the services that we actually needed and have always been very fair with prices. Probably the biggest reasonI would recommend Dales is I feel comfortable sending my wife in for repairs knowing she wont be taken advantage of just because she is a woman.
Dale has been taking good care of me and my vehicles for years. I recently picked up a nail in a front tire, and the tire couldnt be repaired. I bought a new one from Dale. I later thought that perhaps I should have purchased two new tires so that my front tires would have equal amounts of tread. I called and asked Dale his opinion. He said no, I didnt need another tire. How many repair shops would be this honest and turn down an easy sale? Just one of the reasons why I am a loyal customer.
Very friendly staff. Very helpful!
Ive been taking my cars to Wright Tire & Auto for a few years now and have always received great service for a fair price. I recommend them to others whenever I get the chance.
A great place to have your car serviced. Customer service is excellent and the price is very competitive. I like the fact that they stand behind their work. Thank you for your honesty, too!! That’s a rarity these days.
The crew at Dales always pulls through for us...for both of our vehicles! We have been coming here for so long that Dale, Kris & Sean have become like family to us. Our nine year old loves to come along and play, watch TV and have fresh popcorn. Service is always fast, reliable and affordable. If youre taking your vehicle somewhere else, you are making a huge mistake! Once you let Dales do the work, you will never (or should never) go anywhere else!
I needed a window repair, and this shop was the first to pop up. The service was extremely friendly from the first call, they were up front and diligent about getting my car repaired, and the atmosphere is very comforting and clean. These guys deserve your business! You wont be disappointed!
Great place to have your ride worked on. Reasonably priced and a great warranty on the work they do.
Weve done business with Dale Wright Tire & Auto Service for many years. They consistently have provided quality service at a reasonable price and we know we can trust them to only recommend the work needed to keep our vehicles safe and operating efficiently.We have referred many people to Dales over the years who continue to patronize their shop and have thanked us for sending them to a shop they can trust.You wont find a more honest shop that will go out of their way to help you...Theyve been very good to us and I cant thank them enough for all theyve done for us over the years.
2 visits stand out with Dales & both have nothing to do with my cars. I worked close to their location & was riding my motorcycle to work.As I was approaching their shop I was having a problem with the bike. I pulled in & was helped by one employee to get the bike going again.He spent probably 30 minutes helping me & I was only charged for some high-octane fuel,no labor.I had to leave the bike there & return after work to load the bike into my truck.It was late & there was 1 employee left (Dale?) who took the time to help me load the bike using one of the U-Haul car dollys! I hadnt even been a customer yet! Great people,great place.
Requested a quote from them online, reply with quote received within a very short time. Tires had to be ordered, but totally cool with that. Made appointment, I called to confirm everything was still all good. Showed up just a few minutes before, within an hour all 4 tires installed and I am heading out the door. Staff is AWESOME!!! HIGHLY RECOMMENDED!!!
Dale is friendly and knowledgeable . Extremely helpful and they got the job done quick. Thank you sir!
Always top notch service! The staff is great!
Dale himself is as courteous and knowledgeable as they come. His expertise with Uhaul kept my wife and I on our way as we relocated across the country. Thank you sir!
Dales has taken excellent care of our vehicles. They are honest, reliable, fair, and reasonably priced. Highly recommended.
Had horrible experience while travelling and Dale came to rescue, very helpful and honest and even followed us to our hotel,. Exceptional service
Went in for an alignment. Car drives much straighter now and didnt take long!
Had 4 tires put on my car, and the service was excellent. Thank you!
This is an excellent independent service center. Very knowledgeable and professional service and easy to do business with them. I can be confident and can trust Dale and his staff to take good care of my old cars and do the job right.
If you are looking for a locally owned, medium-size, competitively priced place to have your vehicle serviced, you have just found it. At Dale Wright Tire & Auto, the owners are there to welcome you, and the competent staff takes care of your needs in an efficient and timely manner. I have done business there for several years when I’ve needed service on my car or van and also bought my tires there. I truly believe they care about their customers and want to do their best for them. They prove that every time I need service. I believe they will always do the right thing, even if nobody is watching.Gary H McClimen
I have a lot of trust in the people that work here, and the work they do. They always treat us (and our vehicles) right. Weve gotten much better service here than at chains/dealers. I recommend this place to everybody, now.
Great service at great prices! Got my car in to take a look at it after already receiving a quote/advice from another repair shop. Dales was honest and came in well below the other guys, as well as telling me I did not need to replace an entire part on the front of my car, but instead to just install one component. Thank guys!
Great prices and fast. They only charged me $20+ to fill all the tires with nitrogen. In my state they want $20 per tire!
The people here were very friendly and personable. They had a cozy spot for me to wait and had my repair done within 20 minutes. I would definitely recommend this shop and I will be going back in the future if it is needed!
They are wonderful to work with! I will go there for anything needed or calling for a question! Dale is great and so are the guys that work there! They will set you straight with any needs to your car! Treat you like family, 5 stars!
I have been a customer of Dales since he opened his first shop in Beaverdale. He has always treated me well, does only the work that was agreed to and is competitively priced. I have always been satisfied with the work. My son now takes his car for service and tires at Dales. I highly recommend Dales to anyone looking for good service on tires and automotive repairs.
They are great to work worth. Everyone is pleasant and helpful. When we had to take 1 car to get serviced, the other needed tires aired up. They pulled it in and completed the work quickly! ABSOLUTELY recommend Dales.
My Window broke couldnt get it to go up. Dodge wanted me to wait 2 almost weeks for service, man it was about to storm 3 days. I called Dales they said no problem get her done today. So I show up (never been here before) lady called me by name as if they already new me, was nice. Gave me a quote to repair it but when they were done they called and told me it wasnt what they thought and my quote changed. went down, yes down over $100 I was exstatic. In a perfect world my car will never break again but when reality hits I know who will get it done Wright.
Great people. Great service!
Best tire shop in Des Moines
Helped me out with something small when they didnt have to. Went to them because of the high rating and wasnt disappointed. If I run into a bigger issue with my car, Im coming to this shop. Would recommend.
Stopped at a gas station and found out our Uhaul mini trailer had a flat tire. We ended up calling Road Side service and they gave us this company. Troy did a excellant job of replacing our tire quickly! I recommend this place
I cant say how much I love the staff at Dales Wright Tire. They work on all of my cars from my new vehicles to my old ones. They wont try and upsell you if you dont need it. They will let you know whats wrong and be honest on what can wait but also let you know what cant wait. Ive been doing business with this family for over a decade now and I hope they will still be there for me after another decade. Finding an honest mechanic is hard to do but this place honestly believes in taking care of the customer and not their bottom line.
They are always so nice. When I have questions they always answer without being rude of my arrogance. Love this shop.
Honest.Dependable.Epitome of Customer Service.Fair prices.Fast Service.Will help with transportation if needed.Nice people.Have referred many & will continue!
What can i say grouchy old men lol but got the job done
The day before Thanksgiving, everyone stayed past 5 to ensure my Uhaul was hitched correctly. They were so helpful and nice. Cant recommend enough!
They were 50% less than the dealership with a better product that had twice the warrantee...need I say more. Yes, friendly, honest and accommodating!!! Looks like a great place to rent a U Haul.
Fast. Efficient. Friendly. Professional. Competent. I could go on and on and on. The only place I will take my vehicles.
Always amazing!!
Words cant even define how much Im happy I found this place. The front desk lady is very professional and I will always always recommend this place. Best place ever.
Always a great experience! Just a bit pricey
Whats the point requesting a Uhaul on the weekend when they are closed sad but Ill go somewhere else. Great location but as a business its getting closer to spring that would make sense being open on Saturday and Sunday. I would recommend the Uhaul on Douglas near Merle Hay Mall
My husband and I both needed new tires on our cars and ended up at Dales based on Google reviews. Their prices were even less than Costco, and our tires have warranties for 70k miles and road hazard included. I also had some car troubles recently and got a quote at Smart Honda for over $1,400. Thought Id get a quote for the same work at Dales, and it was $1,000 less. I absolutely recommend Dales to everyone.
I recently had a couple tires replaced, and Dales Wright was the lowest of the 3 places I compared. The staff was pleasant and helpful, and got the job done in a timely manner. I appreciated the comfortable waiting room/area.
I rented a u-haul and the paperwork they gave me said the truck was full of gas and to return it full. When I received the truck it was more like 1/4 full. so I sent pictures to the owner and spoke with staff and was told it to return it at 1/4. so 2 weeks after theyve been paid they decided to take $105 for a fuel surcharge i didnt even owe from my account without authorization because they all forgot they screwed up the paperwork. So even though it was their mistake ive had to call at least 15 times over a month and they still havent refunded all my money. I did get a partial refund after a few weeks but only a partial and i litteraly had to beg for it. This place took my money without authorization and by their mistake and then cant even take the time over a month to refund my money. They straight robbed me and no amount of asking for my money back is doing any good. Id beware leaving your credit information in this companys hands. I still have not received my refund and dont expect to at this point.
Awesome service and staff and they support local causes to boot.
I am a long time customer of Dales and he has always treated me fairly and done good work. I have recommended him to family and friends. Thanks to you Dale
Great guys. Got me in, and fixed my tires, quickly. Inexpensive and no malarkey! I would highly recommend them.
I could not be more pleased with the service Dales constantly provides. As a female in my 30s, it was with trepidation that I make my first appointment. I felt, however, that I was treated fairly. They were even willing to show me what they were doing and why they were doing it. Im a lifelong customer, for sure.
Great people and service nice lounge area after my truck was done the mechanics and I talked about my truck out back and had a good chat will be returning for future work without a doubt would highly recommend
Since moving to Des Moines 4 years ago we have been taking our cars to Dales. It really is peace of mind to respect and trust the people working on our cars. Very friendly, accommodating and knowledgable. Highly recommend.
Knowledgeable and fair staff. Alays treated my wife and I with respect
Always great service. I feel comfortable getting my car serviced at Dales.
Honest and upfront with cost. Got me back up and running quickly.
Ive been taking my cars to Dale off and on for nearly 20 years. My daughter is now taking her car to Dales. This is the kind of place where you receive friendly service on a first name basis. I trust their recommendations when it comes to repairs and service on my vehicles.
Old fashioned service you will never get at a chain store. Courteous professional employees who have the customers best interest in mind. We have been customers for years and will be for life.
Just needed a tire patched but they were very fast, professional and friendly. Id highly recommend and will probably return in the future for more services.
Alway top notch. Honest and friendly.Ive recommended Dales shop many times to friends and family.
Very friendly and always do a good job explaining anything they find wrong with my vehicles.
This review was written by my husband Jim - I ride a rare vintage motorcycle.I was on my way to work when a problem developed with my bike.I was able to get it to Dales & was assisted by two employees who helped me diagnose the problem,which was not repairable there.I was able to leave it there & go on to work.Returning after work,I was trying to load the bike onto my pickup & the employee who was closing up helped me load the bike using one of their U-Haul trailers! I had never done business with them but they were willing to help me without charging me for anything but a gallon of racing fuel to try & fix the original problem.After this above & beyond help I have told numerous people about them & hope they have benefited from their willingness to help me.
Since i started going dales for service on my car,i wont go any other place,him and his crew has treated me the best of any place that i have gone too for services and to trust them with what they say has being honestthanksgary
Quick efficient work
Dale and his crew are top notch, never out to rip off anyone and great customer service. They can help with anything your car or truck may need!!
We always get great service at Dales for all of our automotive needs! We highly recommend that you give the business a try!
We like Dales Wright Tire for tires, oil changes and general maintenance. We find them fair and thorough and service-focused.