Great Service! Steve has been phenomenal with all my insurance needs. Great value! Great Coverage!
Steve Ingrassia was awesome to work with in helping me insure my Ram Promaster after I went to Progressive first and they wanted me to get a commercial policy. Steve was able to get me a normal, personal policy and answer all my questions which I had plenty of! He was helpful and kind and always very responsive in getting back to me. I would highly recommend Steve and his office!
Terry Taylor and Elizabeth Wilbur make it a pleasure to deal with my familys insurance needs. They are prompt, friendly, and treat me like a friend rather than just another customer. I so very GREATLY appreciate the STUPENDOUS service!
Steve Ingrassia helped me get a new quote for car and renters insurance. Very helpful and friendly!
Terry Taylor is terrific. She is straightforward (without being pushy), fun, and friendly. I felt that Terry truly cared about me as a person and worked to find coverage that made sense for me. She has all of the things that I look for in a great agent. Thank you!
Terry Taylor is amazing. I was in a time crunch to get my homeowner insurance and she got me a quote for both home and auto, and my auto was actually lower than my current auto. She got everything I needed wrapped up in one afternoon. I cant express how grateful I am for her service.
Terry is incredibly personable and makes you feel at home. She looks out for our best interest and comes with a game plan for our annual review.
Terry and her team are great. I used to work for a SF agent here and when I moved back to Des Moines after 25 years away, I was torn about who to have as our agent--one I already knew, or the one in our neighborhood. We were in temp living for a few months near Des Moines so we had renters with a nearby agent until we moved to Des Moines. I decided I wanted to stay with my motto keep it local so we bought our new house and made a leap of faith to Terry. We got our homeowners with her and transferred everything else to her, too. Im so glad I made that decision. She made the transition smooth--she and her team get an A+ for communication and customer service. She kept tabs on us through the whole derecho fiasco to make sure we didnt need help with anything. What a great welcome back home she has been.
We have been with this State Farm team for a long time. We appreciate that they are always prompt, polite, and willing to explain everything. We have always felt that they have our best interests in mind, whether it is getting us the best deal or getting a damaged garage repaired as quickly as possible. Terry is extremely capable at her work and I would highly recommend her and her team.
Customer Service outsanding always returns my calls in an efficient manner.
I have to say, this is by far the best insurance agency I have ever had the pleasure of working with! They truly value the customer and what is best for them. Terry and her team are nothing but sweet and helpful. I would absolutely recommend them if you are in the market for an insurance agency that will make you feel valued and cared for. Thanks!
Always excellent service. Great people to work with.
Great experience with their SFI agents…
These guys are super nice and always helpful! Steve is very patient and laid back, the prices are great on car insurance. Couldn’t ask for a better agent!
I have been a State Farm customer for 40 years, and Terry Taylor has been my agent for over 20 of those years. In the times that I have had to file a claim, Terry has gone above and beyond to help me, even when State Farm wasnt involved. I know that there are cheaper alternatives for insurance, but you absolutely get what you pay for. Having a real person available to help when you have a problem is invaluable. There is no better value than State Farm and Terry Taylor.
Its such a delight to have an agent we can meet with, one on one, who understands our needs, works hard to make sure her clients have the best coverage possible and is a passionate member of our community. Thank you Terry!
Terry helped me save on home & auto insurance! Plus, it’s easy to get in touch with her in case questions arise. Whether it’s via email, phone, or text... super simple! It’s great having a local agent!
After transferring from a very stressful car insurance policy in Texas I was put into very good hands with this branch. Elizabeth Wilbur has gone above and beyond with the research she has done to get my policy at a lower rate and work out the kinks with moving back to Iowa and the change of policy. Side note: Elizabeth deserves a raise 👍
Had roof damage on our home recently from a wind event in Iowa. State Farm came through like a champ and Terry Taylor guided me through the process.
Best insurance agent I have ever dealt with, and I am not young!!
Terry and her staff are top notch. I have had so many insurance issues over the past 20 years I could write a book. They always respond to my needs quickly and professionally. One would be hard pressed to find a more conscientious bunch!Steve Pope
I was referred to Terrys office from a friend of mine after I had moved to Des Moines. Terry set me up with everything I needed, and her staff has been wonderful to work with. Im happy to now call her a friend!
Terry gave concierge level service on my difficult insurance. I would strongly recommend her to anyone. Her Staff from Elizabeth to Ella to Terry herself have always done a awesome job!!
State Farm is by far the Best in the Nation. Beats the competition, Hands down.
Awesome customer service and professional staff. They are always prompt and willing to help l!!! Love State Farm!!!
Been with her office for over 15 years, great service.
Very personable
Great for life insurance!
Awesome