Liz did an incredible job on my daughters hair. An adorable cut and beautiful peek-a-boo color. We couldnt be happier.
First review ever on anything; Angela is the best!! She listens carefully to what you want and then cuts it! She is a very sweetand professional person!
Not a long wait time and Liz was incredible! Gave a great haircut and was very friendly and easy to talk to. She kept the conversations going but also kept them light. She was amazing and I will go back to her everytime and I do recommend her to everyone!
Liz is great ..did amazing on my highlights and cut ..also get conversation
Walk in with a short wait. Great price for the supercut. 5 star
Worst haircut I ever got. Got it 2 days ago, tried to contact manager, not available.Woman did not want to cut my hair she never spoke to me after she started. Stacked haircut is not shaved almost to scalp all over the back. Cut not even at all. Had to go to another salon to fix. They were horrified. They said it looked like a kindergartner had cut it. No hot towel afterwards, and threw the mirror at me to see the back. I also do not like the new system, where you have to tip first.
Great place good price on my haircut i will return and recommend to others.
I go to Supercuts because Im a dude and I dont need anything fancy. I need my hair cut, thats it. They do that really well. I have never had a bad haircut here. I want it short. I want it to look decent. Go to Supercuts.
Gone there for 3 years or so, always been great. Until now. When they start expecting parent and kid separation that’s where I draw the line. Unreasonable fear of the virus is something I won’t entertain anymore.
I didnt get her name because my dr called at the exact moment I sat in her chair. Shes really sweet and has short hair with blue in it. Anyway, she put up with me being on a video call. So patient and understanding. Thank you!!!
It was our first time we got right in both my daughter and I they did a wonderful job and will be looking forward to going again
Always an attendant is there if something happens. I go on thexweekends because she is great!
It was very good I will be back I loved it
Great place to go
They do a really great job on my hair and they are so nice
Really friendly and attentive stylists. Despite my friends urging to go to a real salon, I wouldnt trust anywhere else for such a clean haircut, exactly the way I like it.
Got in fast and good hair cut
Went in and got a simple cut. The girl working wasnt sociable. Barely even talked to me. Cut my hair super quickly. It initially felt lighter and I really wanted to get out of there. Left covered in hair. Discovered after looking at it later, uneven and super choppy. It looked like a kindergartener had cut it with wavy scissors. Ended up having to go to another place and have them even it out and fix literally everything. Will not be back.
Efficient, considerate, and competent services. The staff are friendly and responsive, and they work to serve customers quickly while still giving everyone close attention. Ive had easy and pleasant experiences here each time. Its also super inexpensive, and I like not having to make an appointment. Im willing to wait my turn if I can pop in at my own convenience.
Super friendly staff. Always greeted with warm welcome upon entering. Angela does a super fantastic job on my hair whether coloring or cutting. And the majority of the time all I tell her is make me prettyAnd she DOES every single time.Thank you Angela and Super Cuts
Great people and really amazing service
The manager, Angela, has done my hair for years. Even when I moved out of state, I still waited til I was visiting home for her to fix me up. No one else has touched my hair in years. She has an extensive professional salon background, and it shows in her personal interactions and quality of work. I love getting her expertise and experience for Supercuts prices!! I’ve paid a lot more for her magic. ;-) Angela makes the store, and she trains a top notch staff.
The ladies working were great and very friendly
This place was great and affordable. The lady I got cut my hair even and exactly how I wanted it. The price with shampoo and cut was only $19 . No complaints. This is also the only place that doesnt butcher my fiancees hair !
Nice hair cut very friendly Theresa a nd Kayla. Great Job
One of the stylists accused my 3yr old of having sticky fingers and kept an eye on him the entire time instead of focusing on my older child getting the hair cut. Will never go back
Im so happy with my experience today at Supercuts Derby location. They gave me the pink hair Ive always wanted and worked tirelessy to make me happy. Amazing service!
Update: They made it right by giving me a refund! Much appreciated! I will try them again because I really like the manager of the Derby store.Id give less if I could! It was an awful experience! Didnt cut my hair like I told her then didnt even brush it out to get all the cut hair off! Ive never had an experience like this!
I prefer great clips. Stylist did alright but she didnt quite understand what I wanted. End result wasnt exactly what I was going for.
Im always very happy w my Supercuts experience. Angela is the best! She always does a great job and takes great care of me
My son decided to grow his hair out. Angela gave him a trim and a shampoo along with tips on how to take care of longer hair. It was a great experience and haircut and well definitely be back.
Had not been here before, wanted to get hair cleaned up before next week. Went by in late afternoon and seemed to be only a 10-15 minute wait with me being a walk-in. Great Clips up the road even with online check-in will make you wait 15-45 minutes for a simple cut. Did not notice prices until sitting down, this could be larger or closer to door for new customers or posted online would help. Price for a mens haircut, mind you they never even spend 30 minutes on it, was $16.95, before a tip too for a run of the mill haircut. I ended up leaving and going up the road to great clips, waited less than 5 minutes and ended up only paying $12 with a tip! Prices too high here for simple mens cut.
I love the Derby location. They always do a fantastic job and even when they are busy they do not make you feel rushed. You might have to wait a little bit to get in, but when it is your turn they give you their time and attention.
Best place for a cut in town!
Got a great haircut here, went back the next day for a few adjustments for work and was not charged. Great people/price
Quick and Painless I have been here twice now and both times I was in and out. Great Haircut too. I would recommend this place.
Was very pleased with service. Very polite. Tracie did a Awsome job
Very clean and professional
Take my mother here. Always very good to her, and very friendly. Good pricing and nice haircut.
Derby Supercuts is great!, great cuts and congeniality, Angela is an asset and a tribute
I went to supercuts a couple weeks ago and it was an amazing experience. Called an hr ahead and Katie was wonderful on the ohone and in person. She took her time and gave me exactly what I asked for. I will be back.
Friendly and great hair cut. again!!!
Angela is the best. Very friendly and knows just what we like.
If I could give a zero I would. We needed someone to do a braid for a wedding, and after finding out that no one in the area was able to do a nice braid that day or at all, we thought we found our saving grace at this store. Keep in mind, we made the phone call in advance, this was NOT a last minute conversation. THEY KNEW FOR A WHILE DAYS/WEEKS. Spoke with the manager would said that SHE would do a braid, but they don’t take appointment, however she assured us that should would do it for us that morning. We get to the store within 5-10 minutes of it opening to find the manager well into a salon service. After assuring us she could help us out she didn’t even give a five minute window to show up. The staff was very dismissive and rude and I’m sure if the tables were turned they would have been just as upset as we were. It absolutely ridiculous that THE MANAGER assured us she would help out for this wedding and then just didn’t care. I will never go here again and wilL NEVER suggest my friends or family use this business.
This is in response to the review given by by Katelyn Rolison below. My mom, sisters and other relatives have been coming to this store for years to get their hair color done and they have never complained and were pretty pleased with the service received from Angela (manager). They always talked highly of Angela and the professionalism she has displayed consistently doing her job. Katie has cut my hair once and messed it up pretty badly even after giving her clear directions how I like my haircut done. Never allowed her to cut my hair again, but Angela was very professional in handling my complaint. I heard Katie has left the salon, so not surprised why she is complaining. Sign of a typical disgruntled employee.
Very pleasant hairdresser. Polite and efficient
Kadie did a great job with my grandsons hair. Shes always patient and friendly with children.
I was created with a smile and had to wait on one customer in front of me. Angela was my stylest. She made sure I was totally satisfied. Great Jod.
Terrible customers service will never be back at this location. Very unprofessional.
They cut my hair the way that I like it. Friendly atmosphere.
Amazing customer service and great sushi
Awful experience. Will never trust them again.
Wonderful staff treat you like family and very reasonable
Ive been sitting in the lobby for over 45 minutes now as two of the three employees play with one of the employees babies and giggle.The place intentionally tells you that the time will be about 45 min or so in an attempt to get rid of you so they can goof off. Ive seen it happen over 3 times since I sat here all alone in the lobby. Theres no wait time, its just that the employees are ready to go home and dont feel like working. They tried telling me the same thing.Cant speak for the quality of the haircut as of yet, but the overall lack of work-ethic and unprofessionalism has me worried.Id go somewhere else if I were you.
Staff is cordial, facility is clean and well kept.
Went there for a haircut; I left with a Supercut.
Great prices for my boys
Inexpensive place to get your haircut
Great cut......need to come
I love working here!
I love working here!
The hair stylists always listen to me when I tell them what I want.
This place was horrible gave me the worse haircut and the lady doesn’t know how to cut hair, she did the opposite of what I wanted, never coming back again
Not impressed, asked if I wanted shampoo. Didnt get. Neck strip not used.
Efficient and nice staff
Love this supercuts
Why is this place always under staffed? Been standing here for 15 minutes waiting to get checked in.
I will return again.
Teresa is the best!!!
Oh its great
Fantastic job!