When I called to have a tire repaired they had me come in immediately and they fixed it within 20 minutes. Wonderful service.

Staffs always friendly and courteous, they make someone who shows up minimally for a couple of appointments, like you belong, they are exceptional here.

Always quick, reliable service. Usually same day. NO B.S.

Had wheel well liners installed Great service. On time and got the job done right

Good price, excellent service, everyone I spoke to was very helpful, polite, and knowledgeable. Thank you for the great work!

Absolutely love this shop, amazing customer service and very quick to getting you your car back!!

Licatas gives great customer service, honesty integrity are a few words that come to mind when describing my experiences with Licatas! I would recommend them to anyone who needs mechanical work or collision work done. You will not be disappointed!

Highly recommend getting your vehicle serviced here, Russ and his team are phenomenal and affordable. Thanks guys

Customer Service was Outrageously SUPERB. I recommend this place as a good place for Car service. The electrical guy is out but anything else you need ASK NICK

Russ and his team are awesome.Honest and reasonable price.Highly recommend.

This is a great full service facility that guarantees their work. Have been taking my vehicles there for years and never had an issue. Highly recommended.

Excellent communication, they work around my schedule! They keep their promises, my car comes back clean! amazing!

I’ve been a customer for over 25 years. Never had a bad experience with them. Always fixed right the first time. I highly recommend Licata’s Automotive to all my family and friends. If they had a 10 star rating, I would rate them at a perfect 10

Very happy with my service appointment. Quick turnaround, honest advise, and reasonable prices. Everyone there is very friendly. I highly recommend Licatas.

Best auto shop I’ve ever been to! Employees were very nice and 100% honest about the work needed for my vehicle. They saved me from spending hundreds of dollars on the wrong part that another shop said I would need. I would recommend this place to anybody, anytime! Whenever I need work done on my vehicle catch me going to Licata’s Auto hands down.

Best shop around. The work being done is always explained thoroughly and done right the first time. The 2 ladies at the front desk are always very nice too.

I have been a loyal customer of Licatas for 10+ years now They are the only mechanic that I trust to do the job right, and at a fair price. You can get cheaper rates at other places, but the old saying you get what you pay for is true. They always take the time to answer all of my questions BEFORE they perform any work, and I have always been happy with the results. I am fortunate to be able to invest in quality autos (e.g. BMW and GMC Denali) and consider a good mechanic to be up there with a good Doctor, Lawyer, or Accountant. Licatas is on the top of my list and I highly recommend them to everyone.

I would never take my car anywhere else. Licatas is always reliable, honest and fair. The staff is more than willing to ensure the best for your vehicle.

I have used Licata’s for work on numerous vehicles for multiple family members through the years with nothing but positive results and top notch customer service. If they don’t know what the issue is immediately they take the time to learn and solve the problem. Patience will save you money and time in the long run. I would recommend this shop to anyone I know.

Good ppl great service

Very upfront people and fair pricing.

Licata’s provides great service every time I go there. Definitely recommend to anyone who needs any sort of car work. Phenomenal staff. Best in WNY.

They scammed over $600, I would not recommend this place to anyone they are overpriced and overcharge. My neighbor had a simple problem with his car the check engine light was coming on for a bad coil pack and they decided to change his spark plugs coil packs and did his fuel filter they also equalize the air pressure in the tires and put air filter in and all this work cost over $600 which is a total rip-off. Its just sad how they take advantage of people for simple things

Best collision shop in western New York. The paint work is spot on an Russ an his team took great care of my truck.

I do a good bit of my own automotive work, and I have been using Licatas for over 20 years for all my service that I cant handle. Additionally I have purchased several used vehichles from them.My 4 children and wife have also purchased their vehichles from Licatas and get all their service there.This is the best service facility I have found in Western New York. Knowledgable, honest, fair pricing and most of all the work is great and he warranties everything he does.I would recommend Licatas for all your automotive needs, big and small.

Excellent quality of service and friendly employees. I was very impressed.

I would never go here ever again. So claim you help all you want you got 1600 out me. Next time actually learn how to do the job right you. Ill be sending you the pictures of what the noises that came from the rear axle were. The great mechanics you got used the spacer to check the gear mesh but never put it on the freaking shaft they justleft it sitting there. And boom real end locks up and look a perfect not broken spacer is sitting there. But hey I took you for the ride right . and yes I was arrested and had a sticker that wasnt for my truck so you dnt have to post it over and over.

Phenomenal service. Warm and welcoming staff is always willing to go the extra mile to attend to the needs of my vehicle. Top notch service, speed and quality.

Russ and his team are the best, been a customer for over 25 years, never had anything they could not repair...

Great people get service fair prices. These guys fix stuff right there first time.

One of the only shops in WNY I trust to work on my cars especially for work outside factory specs helping get my track car setup as well as regular maintenance.

The staff is always so friendly and happy to help whenever I need work done on my car.

Licatas was referred to me from another specialty garage that couldnt install subframe connecters and do a 4 point alignment, I was overly impressed with the knowledge and professionalism, my cars is as straight as an arrow and I would refer them to anybody.

Great professional service. Work done on time. Just a great experience. Thank you very much

They do all our fleet and personal vehicles. Wonderful people and service.

Only dealer in the area that sells AMSOIL.. aside from that though they have great customer service and always handle my car professionally. Will be using this as my go to shop from now on

I had a wonderful experience purchasing a used VW Jetta from Nick at Licatas. Everyone was so accommodating to my needs and were quick to address any of my concerns. I would highly recommend this business to a friend.

Great service, highly recommended!

Absolute best shop. Honest and friendly!

Great job applying rust kote. Great friendly service. I wouldnt hesitate to return

They sell all types of Amsoil products here great guys to deal with.

We use them for our fleet wehicles. They have always been quick, easy and never make you feel like you need more than nessecary

Great service very reliable. Highly recommend.

As a fellow business owner in the village of Depew on Walden Ave,I am very fortunate to have Russ,Jeff,and outstanding crew across the street.Nothing but top notch work,and professionalism .I, like many others have always considered Licatas Auto Service to be the best independent auto repair facility in existence.I am proud to have all my alignments performed on their state of the art equipment,and I am fortunate to have them as friends.

Super service

I wont be returning. Expensive and took three times to fix the problem. Then they told me dont bring it back. What honorable business does this!

Excellent customer service!! Great place!! Highly recommended!! Will only take my vehicle here!!

They do good work

Great service and fair prices

Family owned and operated, Russ takes care of his customers, and treats everyone like family. Very clean bathroom too!

Customer service and care for my vehicle was outstanding!

A+ spot on alignment

Job done right first time, everytime.

Solid, competent service.

Came here from the recommendation of Black Forest Motorsport for a wheel alignment.

Fast quality service!!!

Great service!

Quality work

He can fix anything