Ive been working with Platte River for about 7 years. They respond very quickly whenever were experiencing issues and they solve problems correctly the first time. But I also appreciate how they keep us informed about new solutions and how those solutions will change our work environment. In short - great people, great company! Thanks Platte River team!
Their customer service is excellent. They are quick to respond when I call. I have never met a better group of people. Their quality of work is top-notch I highly recommend Platte River
I made every effort to completely avoid having to write this review, but it has to be done. My former employer used them for several months, after I chose them for our IT services, before I became unbelievably frustrated with their utter lack of communication by their staff. After agreeing to let the company out of the contract for cause, they are now giving my former employer a hard time about cancelling the services, demanding documentation. So here I am to tell you all about my 4-month adventure with PRN.The help desk side of things was ok, according to employees, but the administration side of things was just awful. They made endless promises about onboarding and communication, none of which ever happened. The Technical Account Manager (TAM) was supposed to set up regular calls and have discussions with me about the progress of the onboarding as well as other issues/projects that needed to be addressed. Even in their quote they promised weekly calls with the TAM, and after mentioning this to multiple people on at least 4 occasions, nothing ever changed. Even after I told the TAM we needed to get these things done, he did not follow through. They just, flat-out, did not care at all about the company I worked for. They also never lived up to the expectations we had of them. Expectations that were SET BY THEM.They decided to implement windows updates with no notifications to end users, causing reboots with loss of work. They implemented Mimecast the day before thanksgiving, resulting in many email notifications not being delivered to employees, causing a revenue loss due to USPS mail going out late. Failed backups for two weeks. The absolute inability to quickly troubleshoot some problems. My god, this list could go on and on, but my review length is limited here.Finally, completely fed up with PRN, and having given my notice after 15 years with my employer, my former boss and I decided it was time to find a company who actually cared about the IT infrastructure. We had a conversation with Dave at PRN and he completely understood the situation. It was a great discussion and we thought we would have a nice peaceful transition to the new company after my departure. Now, a month later, I find out that they are giving the company a hard time about cancelling. Par for the course.Do yourself a favor and find literally any company other than this one to do business with. Their pitch was nothing but top notch, and I greatly appreciated their free network analysis, but there are far better companies out there. Just do your research.
These guys have a fantastic reputation for providing top notch professional IT solutions with fast, friendly customer service. I wouldnt hesitate to use them for my next project!
We use Platte River Networks for our managed IT services and they are awesome. They are responsive, friendly, and wicked smart. I highly recommend them for any businesses IT needs.
As a partner of Platte River, I can honestly say that they are a Managed IT company that goes above and beyond for their clients to help them grow their businesses efficiently and securely. Its an honor to be affiliated with them.
I give you 5 stars for being caught ! I hope the FBI got all the emails in their raid 6 weeks ago !If you want to be pro-active I would suggest you help nail Hillary kill em all Clinton. It might work well for you to work with President Trump
I have known Platte River Networks for Many Many years. The people are great. They are very knowledgeable. I had issues with a client of mine a while back and they were there to help fix the issue. They will talk to you at your level and they never look down at people that dont understand networks and computers.
Platte River Networks is one of the most well known names for business IT in Denver. Their reputation for customer service that goes above and beyond precedes them.As a business owner, finding an IT provider that was the right fit wasnt easy. We interviewed several firms, and Plattes name kept rising to the top. Once the decision was made, it became clear that we were very fortunate to have them as a partner. Their help has been priceless.
Platte River Networks is by far the best IT services firm in the country. They far surpass any competitor with their deep knowledge base and keen sense of customer service which far surpasses anyone else, The leadership team is tremendous and highly resourceful, and they continue to be publicly recognized for it. I highly recommend Treve, Brent, David, and all of them for your IT needs without a doubt.
I have worked for Platte River Networks for almost 3 years. It is a great place to work with great people. I am able to provide excellent service to our customers while also learning and advancing my expertise in the ever-changing field of IT.
Over the past two years as a Channel Manager for Fortinet, I have had the pleasure of working with the entire Platte River Networks staff to solve a variety of complex network security challenges. Their technical consultants and engineers are extremely knowledgeable, holding certifications in many technologies making them true experts at what they do. Additionally, their sales executives take the time to understand individual client needs reducing overall IT spend, increasing long term ROI, and ensuing their business operates at the highest level. We would recommend Platte River to any company considering outsourced managed IT services.
I recently entered public office. I was concerned that I wouldnt be able to hide my incriminating emails from the public record, but thanks to Platte River Networks I have nothing to worry about!They did a great job in ensuring that the American people will never know who theyre electing. I strongly recommend Platte River Networks if you have something to hide!
This company is amazing to work with. I work for a telecom provider in the area and just completed a huge project with them. They are knowledgeable and efficient and wickedly smart. I would recommend them to anyone!
Ive worked with Platte River for years and they are nothing short of amazing. They are a one stop shop for all of your IT needs. I highly recommend them and have referred them to many of my customers as well. You wont be disappointed.
Ive had the pleasure of working with Platte River Networks for well over 7 years. Their staff and technicians are among the most professional and knowledgeable Ive run across. With their technical expertise weve been able to virtualize our server infrastructure and reduce out IT costs by more than 50%. I would gladly recommend Platte River Networks to anyone in need of IT services.
This is the infamous company that employed the inept Combetta WHO ACTUALLY HAD TO POST A QUESTION ON REDDIT ASKING HOW TO STRIP AN EMAIL ADDRESS OUT OF AN EMAIL!! This was done to protect none other than the traitor Hillary Clinton from being held accountable for letting our most sensitive national secrets fall into the hands of our enemies. Thanks alot Platte River Networks, you had a hand in this breach.
Platte River Networks employees go out of their way to help their customers. They are awesome! I highly recommend them to any business that needs IT support.
Over the years I have worked intermittently with Platte River. They have always been quick to respond and easy to work with. I also appreciate that they are very connected within the Denver community.
Knowledgeable, professional and quality customer service is above the competition. Confident with their abilities. 😊
The star ratings and reviews in Google are a result of providing excellent service and support for their client, Hillary Clinton. Theyre the top Managed IT Service provider in the greater Denver Area, which is why she trusted them with her digital assets. And, theyve weathered her national email controversy not because of their political leanings, but because good businesses stand by their clients in times of need.Their loyalty and excellence is recognized and rewarded by several industry publications such as Channel Partners, ColoradoBiz, and CRN. They are also loyal to their employees; consistently rewarded for being one of the best places to work in Colorado.
Ive worked at PRN for several years and am proud to work for a company whose focus is to put the client first. PRN treats all their clients with integrity. Were also working on some really cool tech that will help us server our clients even better :)
I have worked with Platte River for more than 3 years now. Yesterday we were having an IT challenge. I was impressed that Platte River sent over multiple in person resources to solve the issue quickly! Thanks Platte
I have worked with PRN for more than 10 years. Their expertise, customer service and professionalism is second to none. They truly care about their clients, as well as their employees, and it shows. I have recommended PRN to many colleagues and friends and will continue to do so.
Platte River Networks is an outstanding organization with exceptional people and service> They are all about integrity and doing the right thing for their clients and partners - always.
Thanks Platte River for covering my @$$! Dont worry, the favor will be repaid in a couple months, if ya know was I mean ;) ;) ;)
Ive worked with Platte River Networks for over two years at two different companies. I would recommend them to anyone looking for top notch IT services!
They do good work making sure my sensitive emails vanish.
We have been working with Platte River Networks for over seven years and have found them to be very knowledgeable, responsive and supportive when helping our employees through technical challenges. They are an extension of our company and are invaluable when planning for the future. We highly recommend PRN.Nancy Faunce, FasTracKids International
Had some top secret emails I needed digitally deleted and bleached, they did an EXCELLENT job in covering up evidence. Would highly recommend :)
Platte River Networks has been a great partner of ours since 2010.Their staff is top notch and there hasnt been a problem weve had that they cant fix.Weve been very, very pleased with PRN and highly recommend them to any business looking for an IT/Telco partner.FasTracKids Intl, Ltd.
Platte River Networks is by far the best IT Firm in ColoRADo! The employees go above and beyond assisting their customers every day.
Thinking of trusting your future to these people?This an Reddit posting of Platt River Networks IT Tech Paul Combetta alias: Stonetear asking for someone to help him alter tax payer paid for, federally protected documents:Hello my name is Stonetear. I may be facing a very interesting situation where I need to strip out a VIP’s (VERY VIP) email address from a bunch of archived email that I have both in a live Exchange mailbox, as well as a PST file. Basically, they don’t want the VIP’s email address exposed to anyone, and want to be able to either strip out or replace the email address in the to/from fields in all of the emails we want to send out. Does anyone have experience with something like this, and/or suggestions on how this might be accomplished?Anyone with a brain and checkbook who would do business with these people is not demonstrating due diligence, try: gross negligence.Paul doesnt work there anymore, but the two people who hired him and paid him to break the law still do. Cmon, if this gets back to you the prosecutor will probably read Pauls words back to you in a deposition. How many other IT companies do you know under felony criminal investigation. Exactly.
Is it possible to get back my 33,000 emails deleted by paul combetta?it just had yoga and stuff on it.what a bunch of crooks this place is.
Very polite but spent a lot of effort to say no.
They did an awesome job building a secret server in my basement and when I asked them to delete all my emails and make sure they were unrecoverable no issues what so ever. Now I can run for PRESIDENT!!
I have never been here and have no idea who wrote the original review
Is this where the Hillary Clinton cover up took place?
If you want to send emails that contain illegal contents, this is definitely the best provider for you.
How can anyone recommend a company that helped commit crimes?
If your are a liberal wanting to hide information from the American People, use these guys.
Great staff
I used these guys to host an email server. It got hacked and they were really unhelpful in sorting it out. Never again.
Great company!!