I had a fabulous experience, start to finish. I hope my return trip goes just as well 😁

I really like Delta Airlines. Only issue with flying in and out of Denver is the limited options and often higher rates. None the less, that doesn’t say anything bad about the airline. Most passengers are kind and courteous, unlike many seen on some of the other more affordable options. Easy to check baggage and the in-flight entertainment options are pretty robust. The A terminal lacks in early morning dining options, but that’s not on Delta. Good thing about the A gates is the option to take the skywalk of the other security gates are full. I just wish Delta had more options outside of having to fly into Atlanta for to access east coast travel. All in all, the Delta experience is pretty good.

There was no line for bag check when we arrived and the staff helped us efficiently check in our group of 9. He even took the time to ask us if we had enjoyed our trip.

Not only did this company not get my mothers luggage to the destination location on time, but they then delivered it over 24 hours later, at 2:30 AM with no calls to either number provided, at the wrong address (which is clearly visible by the picture provided), without the required delivery signature, and by the time we awoke it had been stolen. The disrespect, disregard, and reckless behavior of the employee who delivered the luggage is abhorrent. Many sentimental items are gone forever that cannot be replaced. Would NEVER recommend using this airline if youre going to check a bag.

Delta is a joke. They have the worst customer service imaginable…. If I had the option to go with Delta or a reasonably fit albatross, it would be the bird. We had to jump through the hoops of almost 4 HOURS on hold, got our infant added as a passenger, which there is literally no way to do online, were assured that this would apply for all legs of our trip, and now I’m on hold AGAIN doing the same thing I already did. I don’t have enough swear words for for how useless this company is…. Skip Delta!!! THE WORST EVER

Ive been a Dela customer for years. They always deliver top-notch service.

Crystal at Denver International Airport denied me boarding (check-in) on false grounds that my Delta ticket was bought with another credit card. I showed her the transaction on my Amex Account, but kept acting Karen and made me miss my flight. It is impossible that she saw another card if the ticket was bought with my Amex Skymile one. That arrogant DIA *Karen* was just feeling suspicious and dubious about something, maybe the low price (ignoring that I used some miles when buying the tickets). After *talking to her manager* as a good *Karen* for nearly 30 min, she had to face the situation and whisperingly asked how to handle the situation. He suggested to get me another flight to avoid expiration of my Covid test. I finallt got a 3 flight trip rather than 2, with 12hrs delay on my initial arrival time.

Wish I could give them zero stars. I’ve been on hold for 3 hours. Text message help line hasn’t gotten back to me in 4 hours. So unhelpful. Avoid at all costs

Ive always had good luck with Delta. The Denver Airport is not my favorite but so what.

If there bag kiosks check in wasn’t broken I would have been able to board my flight instead of waiting in line for 30 minutes

Spirit without the savings. Just the worst airline. Their success is entirely pay-to-play scheming lobbyists

Smooth pilot Sam

Good like always not like American

Great flight.

Very friendly and very helpful

Not sure why they ask to see your I.D. doesnt make any sense. Like I am me and if you think different just ask me. I will tell you who I am. Dont believe me? SMH terrible company.

All the service people were rude. I was honestly a bit taken aback since I always have great experiences with Delta. Denver location has an attitude problem apparently

Great flight!

Excellent customer service.

Paid for first class tickets. No meal on four separate flights. The seat was broken and wouldnt lay back...twice! The second flight it wouldnt come upright, and the stewardess scolded me for not putting it up and then insulted me by saying push the button numerous times...seriously?The flight, as in actual flying, was flawless! Smooth ride every flight we took. No baggage issues!!

DIA is very empty due to Covid-19. No wait times anywhere.

Not the best customer service but are getting better.

Nice staff.

Great Airlines but they lost my luggage back in November 2019.. still havent heard anything 😕

FOUR HOUR TELEPHONE WAIT TIME?! Is there only one employee for the whole country?! You can’t be serious with that in this day and age. (Online messaging is also a joke by the way- completely worthless)

Denver International Airport sucks

Is it a requirement for your employees to actually lack customer service skills? Asking for a concerned parent waiting for their daughter thats been delayed for more than 3 hours now and just wanting to know where her child is. Maybe try and not act like I ruined your evening while playing on your phone and taling to the other person at the counter to ask if the flight was still arriving at the gate Ive been waiting at...its changed to another one.... AGAIN. Thanks for letting me know!

Great airline and terrific customer service. In a sea of greedy, uncaring, and dishonest airlines, Delta is a glaring exception(Alaska too!)......When things go wrong (which they will from time to time), Delta is always honest and straightforward...much appreciated....Thank you

The agent helping us with our daughters reservation was very helpful, fast, and professional. We all checked our bags and got our boarding passes in record time. Have flown with Delta exclusively for years and have not been let down.

First off the Gate changed on me last minute. I was never informed via text or e-mail. I waited in a line at the wrong gate for almost 30 min almost missing my flight until a complete stranger helped me figure it out. So at this point I am frustrated. I see the first class customers getting served food and drinks so I ask if I can get something. They tell me not until I am in the air. Wow way to make me feel like a peasant. Also I told them at the gate I have PTSD and a broken back. Usually they will put me in a bigger seat on any other airline. But they just acted like it was ok and put me in the back in the corner where I instantly got an anxiety attack and could of used that drink if I wasnt a peasant too them. I fly at least once a month for business. I will never use this airline again. I will spend the extra 40 for a batter airline

Delta was great! I had great customer service and the flight was on time. I kind of miss having them situated in the C- concourse, but I think they make a great addition to the A- concourse!

Great airline, good seats, and by far much more friendly than any other airline Ive been on so far this trip. We even showed up late to the terminal (a certain airlines fault that I wont name......United.....) But the lady wasnt mad or upset, just wanting to help us, I dont know her name but she was awesome, (blonde hair Australian accent)The flight attendants were helpful and never cross like some can be and over all a very clean cabin and plenty of room for everything. Even the small things like in flight magazines are better on this airline! Overall a great flight.

Worthless ... choose another company. you can only enter as a gold member if you have international flights .. they do not even let in if the flight is delayed ..

My plane boarded at 5:20 am so I arrived like a good flyer at 3:20 am. Bag check evidently doesnt open until 4:15. By then the line was approx 75 people deep. Long story short, Im TSA pre-check and made my gate at 5:15. Im sure others missed flights. Thats not a good business practice by Delta. Several people were very upset. The employees did what they could. Thats a corporate issue. I was really shocked to see a major airline pull a stunt like that. Denver airport by the way. That Denver airport is a whole different entry. Has to be the worst design in the North American industry. Anyway, thanks for reading my post. Hope this helps somebody someday.

They have the best service of any airliners Ive ever flown love Delta!

Delta is my airline of choice. My experience has always been positive. I will pay a bit more to fly these guys.

It’s really unfortunate what has happened with Delta at DIA. I will still consider flying with them from here if I have no bags to check and the flight times are optimal.Even on weekdays expect a 15-20 minute wait to drop your bags. This has been consistent for the last year. Or longer. Basically since Delta moved their desks to the far northwest corner.I love Delta everywhere else. And I used to favor Delta regardless of wether or not the flight times worked best for me.Now it’s almost last on my list. Flying through DIA anyway.

Terrible service from my personal experience. The Delta personnel at Denver CO was not helpful at all. I asked for assistance looking for the gate which was not on the BP for a Delta flight to LAX and the lady try to direct me to the screens till eventually helping me out of common sense and human disency.

Very Comfortable flight No matter where you fly.

Excellent airline. I had nothing but positive experience flying with them.

Big pain trying to get past mileage added, not worth the time and they refuse to help without more and more info they know people dont hold on to. works for them so they dont have to give those past miles. I really thought i found an airline i could do all my business travel with.

Dependable and never had a bad experience.

Seattle to Denver today. Good service

Crew was nice and the flight was on time :)

Dont fly with these racist Nazi airline. They kick Arab speakers off and mistreat African Americans.

Worst costumer service! Ive been waiting for a representative for about 3 hours now. all numbers lead to the same costumer service that tells you, youre waiting time will be greater than two hours... such a terrible Airlines that should seriously go out of business.

The staff was very helpful

Terrible customer service 😡since morning till now 6:15pm I am trying to reach them but they put on hold for hours then I disconnect and call them again but same result waiting and waiting and waiting. I will never use them again. No wonder they got 2 stars only.

From the get go the online site was terrible the attitude of the blonde woman who checked us was terrible as well as royally screwed up my ticket and kept me waiting at the check in desk for over 20 minutes after I was already supposed to be checked in ... not cool sorry set I used to like you

They accidentally charged my card $200. Unacceptable. Train your freaking employees this is not acceptable by any means.

Great airlines

YES! I need help!

Lost my bag.Said theyd deliver it to my hotel....didnt.Called delta to get the issue resolved, got the run around on the phone.Bag is now officially lost.

Terrible company they got a lot of unreasonable long delays which affect the passengers.Id never book a flight with them again.

The absolute worst airline option out there.

I have been playing for 45 years this is the worst hairline ever been on

Flying is meh

Terrible!

If you are going to travel, smile at any situation, even if you have been stranded since midnight. In the morning there is always a delicious coffee! 😌

✈ Excellent attention! 👍😄