I have owned an insurance agency in Broward for over 20 years. We have been though numerous water restoration companies as preferred vendors for many reasons over the past 2 decades.One consistent company is JT Restoration. I have referred numerous clients, friends and colleagues over the years and I just cant say enough about the professionalism, quality of work and satisfaction they all experienced while going through in most cases a very stressful situation.If you are ever in need of a restoration company dont waste time calling all over the state or county . Call JT and you are in good hands.Job well done!
I had water damage in house from a slab leak and my insurance company recommended Joe Taylor Restoration. It was a great recommendation. Jerome Bauer was very professional, courteous, and made me feel at ease in an extremely stressful situation. He explained the process, texted and came over to check the progress several times throughout, and provided immaculate customer service. I highly recommend Joe Taylor Restoration.
Back in November we had some water damage from Hurricane Eta. My wife and I were horrified when we saw gallons of water come into our home via our windows. After filing a claim with our insurance company we called Joe Taylor Restoration for the Mold remediation.This company is amazing the process started with Anthony Y. coming out to quickly address the water clean up. Shortly after Luiz C. came out to provide an estimate for the mold remediation. Finally, Christian S. and his amazing team came out to remove the mold from our home.The posted pictures are the results from Christian and his amazing team! Christian and his team were amazing and should be recognized for the professionalism that they exhibited while at my home. Our home was spotless when they left. My wife was amazed that they even mopped her floor. This organization is best in breed in my book. Thanks Christian, Anthony and Luiz for turning this disaster into a pleasant experience.Regards,Dan
We had a leak that caused major water damage in one of the bedrooms. A friend referred them to me because they were honest and fair and did a good job. Anthony came out within an hour with all of his drying and cleaning equipment and set it up that day. He explained everything to us and kept in touch to see how it was going. I have heard so many horror stories of other restoration companies. These guys were great. I would recommend them 100%. Thank you Anthony! You made this experience so much easier to deal with.
Rafael Barros came to my house to inspect damages on my roof and was very thorough and professional. I appreciate his time and help a lot. Thank you
My mother recently had extensive water damage in her condo caused by a unit above. I called Joe Taylor Restoration and they were there in less than hour. The repair person in charge Christian Palomo was not only efficient but very professional and informative. He kept us posted on the progress and our expectations throughout the process. It is a welcome surprise that he exceeded our expectation on the repairs. Great job Joe Taylor Restoration and your team, especially Christian!
This has to be the best restoration company out there! Amazing follow ups and speedy service. After a major water damage in our kitchen in Fort Lauderdale, really fast initial response and protection of our belongings by Clyde. Amazing mold evaluation and expertise from Adriano. Great communications and follow ups by Anthony, their supervisor. They deserve 6 stars.
We had water damage in our condo and our insurance company recommended we call Joe Taylor Restoration. They arrived almost immediately. From the moment he arrived, Daniel Palomo was very professional, courteous, and made us feel at ease. He explained the entire process and answered all concerns, was always prompt and came over to check progress several times throughout. His team was also wonderful- Felipe, Mason, and Diego all worked very efficiently with Daniel and were also súper professional and nice. I highly recommend this company!!!
Gabe and Kevin were absolutely wonderful throughout this process. They were very professional and I truly appreciated them explaining everything as they went along with the process. My mom truly appreciated the caution tape on the floor and as a nurse I appreciated their safety measures. Thanks again for everything and they truly deserve a raise!!!!C. Jenkins
We had a water leak and flooded the kitchen, dining room and living room. Kevin and Gabe came to my house and evaluated the situation. Put the proper machines in the house to help eliminate the water. Both were professional and very knowledgeable. They will go far in the future. Outstanding men.
The company was very respectful and honest about the situation at hand. thay came out they realize we had an issue bigger than what we thought . they handled it very well Kevin King kept fans in our house for a couple days and he kept coming out and checking the problem and answering and questions we had. The entire staff is very Professional and very knowledgeable of their business. I would definitely recommend them to anybody else that needs some restoration issues.The kindness and family oriented view that they show is well and beyond .They didnt make us feel like we were just another job.Kevin King was so sweet and brought my son a Birthday ballon.
We are very pleased with the service we received from Joe Taylor Restoration. We noticed at 5:00 AM that we had water on our guest bathroom, living in the building, we soon realized that the leak already caused huge damage in other units. Within an hour of the phone call, Steve Voitus from Joe Taylor Restoration was on the building with his team and started the clean up and drying out, no that I understand, but from what it looked like high tech machinery. They communicated with us every step of they way, and explained everything and when the job was complete. Not only my husband and I, but all other owners the water damage has been affected was very impressed with Joe Taylor Restoration job, they were very pleasant, professional and thorough. I really highly recommend Joe Taylor Restoration!!!
Christian and his team are very professional, courtesy, and respectful of our home. They also cleaned the floors on their way out.
I am thrilled with the service provided by this company from the receptionist that took my initial call to the team that came to my home, they put me at ease rights away. Rafael and Adriano were extremely thorough and effective assessing the area affected by the water problem. They had respect for my home and did what they had to do to dry out my home with minimal destruction to my home. I got 3 estimates and of all the companies they offered the most in detail explanation and best value for the price. This is a bill I will be happy to pay. My home is back to its previous state and DRY. Thank you for everything and I would surely recommend them again ..
Rafael was at my front door 2 hours after the fire trucks left! professional, Knowledgeable, and personable.
My insurance company arranged for dry out service with Joe Taylor after my water heater leaked - they were very responsive, arriving and setting up in short order. They were professional and respectful, and very thorough in their evaluation and treatment. Their quick response got me all dried out before any more serious damage could occur. Excellent work.
Unnecessarily tore doors off wall, then curtly said it wasn’t their job to rehang doors. left job undone with exposed cement, chipped tile, and gaping openings to outside of the house. absolutely carelessly tore apart garage that my parents had to spend so much money fixing up.joe taylor wouldn’t release the report to citizens insurance until we paid their scammer friends who run a mold remediation company, who demanded cash before my parents got the money from their insurance to pay them. this was a separate company that had absolutely nothing to do with joe taylor.the insurance company deemed the unfinished conditions joe taylor left my parents house “liveable” with the house sealed off, no A/C in 95 degree weather, large dehumidifiers cranking out even more heat.heck if i know how joe taylor was the number one recommendation from citizens insurance. clearly has to be that they prey on elderly people together. the fee was $10,000 even, obviously maxing out the legal amount they could charge for doing a piss poor job.seriously ANY other company would be better than these horrific con artists. going to look into what we can do to report to better business bureau. if anyone else has suffered by the hands of joe taylor, please reach out and maybe together we can take this company down and make the world and less harmful place to live in.
Jerome B was a pleasure to work with. He was timely, professional, and very informative.
We had mold issues in our condo and were referred to JT Restoration by our insurance company. Best choice ever!! Had a great experience working with Carlos and his team. Always prompt, courteous, patient and thorough in their job. I cannot thank Carlos enough for taking me through the project and answering my multiple and basic questions to help me understand what was happening. Not living at the condo made it all the more difficult for me but Carlos alleviated this concern by keeping me abreast of each step. he helped me coordinate with the condo association, the AC company and the contractor with phone calls, photographs of the job, etc. Truly...his response to the whole project was AMAZING---his patient and kind voice made me feel that all my questions were truly welcomed!! I have worked with so many different people over the years but none compare to Carlos, who was polite, courteous and professional from start to end. THANKS SO MUCH, Carlos!!
Talk about true professionalism. Joe Taylor as a company but specifically Tony were great to work with. Tony came out, diagnosed the issue, and immediately got to work fixing the problem. Our house was dry in a day ! Thank you Joe Taylor!!!
We were recommended by our insurance broker to consult this company before deciding whether or not to place a claim for water damage in our apartment. They came for a free consultation and told us they could provide an industrial dehumidifier at a cost of $110/ day for approx 3 days. No other fees were presented. Equipment was picked up after 2 days. Our final bill was $860! The 24 hour report took over 10 days to receive. Writing this so others do not make the same mistake that we did. Would never use this company again. Do not recommend them at all.
Jerome Bauer was awesome. Helped us get through a tough situation with water clean up, when our water heater decided to die on us and leak every where. Jerome has a great personality, very thorough and very ensuring for us to get the water cleaned up properly. Also everyone that we have had to speak to in the Office, they were all very professional and helpful as well. I would definitely refer Joe Taylor Restoration, great Company to work with. Thank you so much for your help, greatly appreciated! James and Terreasa
I called Joe Taylor Restoration on a Saturday at 2pm. They picked up on the 1st ring, and within the hour of that call, they were at my house remediating the water damage. They were extremely thorough, thoughtful, and professional of the highest caliber. I will recommend them 100%. A true 5 star experience!!!!
We had a garage fire earlier this month that burned into the A/C ducts and coated every room in our house with smoke and soot. My insurance company sent this company to immediately start the process of cleaning up the mess. I have lived in this area for 40+ years and I have never experienced a team of professionals like this. Every one on the team was incredibly polite, respectful, kind and professional.The clean up was very efficient and thorough. They all went above and beyond to ease our minds during this stressful event.Thank you so much to Joe Taylor and the amazing team, Issam, Yassine, Nourdine, Cristhian, Nolan, and Luiz Crescenti!
BEST customer service! All the representatives that came to my home were terrific They were professional, polite and very experienced, They made a very difficult time calming by doing their job efficiently and reassuring that everything was going to be taken care of. I would recommend them to all my friends & family if the need should come up. GREAT TEAM!!
Excellent service, very courteous, professional, explain what’s the plan and what to expect. Did a great job in drying out my carpet and wall. Made everything easy for me. I highly recommend this company.
JTR helped me out when my entire master bathroom and bedroom, hallway and office flooded— I was in a panic as it happened so suddenly, and my house happened to be on the market to sell. They were so responsive, polite, professional and efficient. I felt I was in capable hands during a pretty chaotic time. Highly recommend!
Ive never experienced a leak of any kind since being in my home over 35 years. This company has been one of the best Ive dealt with ever from start to completion and John Cairns has been amazing. From the onset he came out and did the assessment for the leak; he was very timely, patient, and professional in explaining the process. He did exactly what he said he would do.The entire crew was amazing too, they were respectful and prompt in doing the tear out, removal of drywall, trash and debris. removal of the tub, sink and vanity; they were very neat and clean and hauled everything away neatly as well.The workmanship done for the build back was fantastic. I couldnt even find a speck of dust (and I am very picky) to clean up after them. I hardly knew they were in the house with me, great teamwork those guys exhibited. . They moved furniture around, covered and cleaned everything with plastic very neatly - no messes to clean up.Everything is ready for the build back for the next step forward.I am very satisfied with Joe Taylor Restoration and would highly recommend them to anyone; you will not be disappointed..IF I COULD I WOULD GIVE THEM MORE THAN A (5) I WOULD GIVE THEM A 10.THANK YOU SINCERLY TO ALL.
Joe Taylor Restoration did the remediation work for a mold problem that had developed in our front office room. They did the work on time, thoroughly, and left the work area with all debris removed and clean. My wife has lung issues and with the corona virus adding to her vulnerabilities it was essential that she not be exposed to any risks. The workmen did an excellent job of sealing off all work and connected work areas. All those I came in contact with were wearing masks. Before they were able to begin work, they left us a large filtering machine for a few days to prevent any mold spores from spreading to other areas of our house.Overall, we were extremely satisfied with their work.
Joe Taylor Restoration provided impeccable service! They(Anthony) responded to my phone call within 15 minutes and had their team out to my location where I suffered damages in under an hour. The person that was handling my case(Gabriel) was amazing. He contacted me frequently with updates and was very thorough with every aspect of his communications. Ive never experienced such high quality care. Thank you all for your help!
You had me at hello, Victoria... Your pleasant voice and personality was re-assuring at such a difficult time for us. That was only the beginning. All workers, Cody, Paolo, Daniel, and Gabriel, were amazing!! Friendly and professional all the way. I hope I havent forgotten anyone! Everything was well explained and we truly felt we were in capable hands.My husband and I were extremely satisfied with Joe Taylor Restoration and highly recommend the company.
Wes was understanding and information al as to how to proceed with our situation.
I just experienced my first insurance water loss issue. Jerome from Joe Taylor responded immediately on a Saturday morning and proceeded to ensure my peace of mind through his superb professional manner and responsiveness to my questions and follow up. His workmanship was impeccable and efficient. I do not have the words to express my complete satisfaction in Joe Taylor Restoration Company and their excellent service model. Ill definitely recommend the company and my service technician, Jerome to anyone with a similar need. Bravo!!!
I had a very positive experience with this company and would highly recommend them.Prompt, professional, knowledgeable, efficient and affective. And a special thanks to Walter Clark!
In an emergency water remediation situation, call Joe Taylor Restoration. We came home to a flood in our apartment as a result of a leaking hot water heater. Our insurance agent recommended Joe Taylor not only from his professional experience, but from his personal home flood issue. From the initial phone call with Joe Taylor staff, to the quick response (they appeared at my door within an hour of my call), to the ongoing process of drying up our apartment, the staff at Joe Taylor were top notch in every way. Because of their quick response and expertise, many of our possessions were saved and our apartment was dried out before mold took over. In addition to their knowledge, every person we dealt with through Joe Taylor was patient, kind, thoughtful and understanding to help us get through the emergency portion of the ordeal. The team of Anthony, Paolo and Cody came down day after day to move their equipment and our furniture to make sure that our apartment was drying out properly. They kept their appointments and met us when they told us to be there. They were respectful to our concerns and reassured us every step of the way. Anthony even joined us for the meeting with our insurance adjuster to help explain the damage that resulted from the flood and remediation. When they were finished and were removing their equipment, they said that they hope never to meet us under these circumstances again. And we hope you never have to meet them either - but if you do experience a flood in your home, we highly recommend Joe Taylor.
My Family had an issue with water damage and Joe Taylor Restoration fixed our problem efficiently and quickly. Great customer service. Very Great Company!I highly recommend Joe Taylor Restoration!
I made my initial call to Joe Taylor Restoration this morning and within 2 hours Jerome Bauer was in my resident for inspection of water damage! Responsive to my initial call, on time, & provided complete updates of my issues (I was not at residence at time of inspection) I highly recommend Jerome Bauer and Joe Taylor Restoration!
This company was nice to work for but unfortunatly its full of dramma and gossip including the manager, She belives she can treat people unfairly because of her possition, would threaten to keep you home from working if you get her annoyed with work issues instead of resolving them and actualy listen to employees problems about lead technitions .Has lack of respect for each individual.I was terminated for not putting my hours on time, which was only a day later where i added my hours when it clearly was just an excuse to let me go, She tries to change the story around and lies, she needs to grow up and do her job properly not treat employees unfairly as she please. This was the worst job experience i had.
Would definitely recommend JT restoration! Great customer service, they were very easy to work with, and got the job done right. I had mold damage in my apartment, and JT Restoration got it done right!
Great customer service and very reliable and affordable company. Highly recommend them.
Daniel from Joe Taylor Restoration just examined my condo apartment for water damage. He was extraordinary, very pleasant and prompt. I would recommend these people highly if you are in need of a great company.
My aged father had a small fire in his house, and the fire department left one heckuva mess. The folks at Joe Taylor Restoration got there fast and did a terrific job. A special shout-out to John Cairns who went above and beyond the call of duty with the help he gave to my father during the work.
It was a pleasure working with Jerome Bauer and his intern from UF. These 2 gentleman were able to answer all our questions and gave us the assurance that our water damage would be resolved. These 2 men are an asset to the company and I highly recommend them. A very professional business!!!
I have a lung condition and was nervous about having my bathroom tile and drywall removed due to mold but I have to say that the crew sent to my home ie: Christian, Victor and Shawn were so professional and careful to remove all the debris and clean up anything that could bother my health condition. They did no less than an amazing job and I highly recommend them!!!!
The technicians were not only professional and knowledgeable, they were friendly, supportive and very helpful.
LUIZ was like a knight in shining armor! He reached out to us immediately upon hearing about our mold situation, and his compassion and professionalism were evident even over the phone. When he came out to assess the damage, my 89 year old Mother and I were treated with such respect and understanding that I knew we were with the right company! When the work was about to begin, I had already flown home to MI...I so appreciated that CHRISTIAN reached out to me by phone to provide details about the actual cleaning and remediation project and timeline. My experience with these two Joe Taylor professionals has been excellent!
I call someone I know that work at the company for some water that was coming out the floor. I didnt thought it was a big deal but my friend reply to me that he was coming to my house right away and they found out it was an entire side of the house with water! I was so sad and desperate, I didnt know what to do but they sit with me and explain all the steps with me and give me a relieve so I trust them my house and they did and excellent job!!! Thomas W. was so patient with me, I used to text him all the time with questions and he answer me immediately and explain everything to me, he was very patient but what I love the most was the people, More than doing a good job, the people was VERY NICE AND VERY RESPECTFUL !! I will definitely recommend you guys, you are great, the service, the people, EVERYTHING! thanks for being so patient with me, I know Im a hard Homeowner
After a month in my new home, water began spurting from the floorboards in the kitchen. We shut the water off immediately. The gentleman we worked with, Tony, arrived prompty and determined that the leak had spread far and wide from the dishwasher. Tony and his crew went far above and beyond the line of duty! Patience, knowledgeable, thorough and fast. I am big on customer service, and this is a 5 star company. Thank you, Guys!
We used Joe Taylor Restoration after experiencing water damage. I cannot say enough good things about this company, and more importantly the people who work there. We dealt with Jerome, and he was extremely professional, knowledgable, responsive and polite. He kept us informed every step of the way and took great care to make sure our water issues were completely dried up and resolved. I would highly recommend this company without hesitation to anyone in need of restoration services.
We recently needed to use the services of Joe Taylor Restoration. We had the opportunity to work with: Rafael, Leo, Alex, Gabriel and Daniel. They were all punctual, polite, informative and professional. The services quickly resolved the plumbing water damage issues. We would highly recommend them for anyone with restoration needs!
Joe Taylor restoration is the only water restoration Company I recommend to our clients. When I met Joe and Aaron for the first time, I was truly impressed with their professionalism. Jessica is so personal and professional. I truly enjoy working with her, she reliable and follows through with all my request. Its an Amazing company to work with and they treat you like family. All my customers respond with positive feedback, and they will definitely use them again.
Daniel was super friendly, informative and on-time. Excellent follow up too, Thank you!
Jerome Bauer was my technician and he was very prompt and professional. Jerome walked me through each step and explained everything he did. Jerome was very knowledgeable and I recommend this company to anyone. I am very satisfied with Joe Taylor Restoration.
I truly have no words to express my gratitude to Joe Taylors crew that came over to Doral Gardens in the city of Doral after one of the most devastating flooding Ive ever seen. Their professionalism, quick response, knowledge, and disposition makes me feel like were being really taken care of. I wish I had asked for all the team members names which selflessly worked in my unit (6460 1A Pizza man) but Id like to extend my gratitude to all, in particular to Anthony Yorke, Gabriel Trombley ( literally an electrical angel) and Daniel Palomo, Paolo, Glennon, Adriano, who all went beyond the call of duty to ensure that the job gets well done. Once again, thank you guys
This is the most professional and knowledgeable outfit in South Florida when it comes to all things restoration. I know the owner, Joe Taylor, and he is a gentleman and a professional through and through.
Great Service!! We had a plumbing leak at a rental condo in Naples, FL. The damage was extensive. We were referred to Joe Taylor Restoration. They did a great job, were extremely professional and we would definitely recommend them or use them again.
This company is the best of the best. Very professional great customer service and checks all the boxes in every department.
Excellent, prompt, & very professional service. Jerome came out to my home and was very thorough with inspecting my home with his moisture reader and photos. I would highly recommend him & the company.
Cody was punctual, professional, neat, courteous and an extremely hard worker. I was very pleased with the short time (approximately 48 hours) it took to resolve my problem. I would highly recommend Joe Taylor Restoration and Cody.
I experienced a flooding situation. Leo and Alex were very helpful during a difficult time. They are knowledgeable, were always punctual with appointments, and committed to a resolution. Thank you both!
I recently had what I call a catastrophe at my house. The guys from Joe Taylor Restoration came in and controlled the situation. They stayed at the house until after 11:00 PM on a Friday night. Very helpful and so kind. I will definitely recommend this company to anyone. Thank you Jerome, Anthony, Jonathan & Vincent and Joe Taylor Restoration for your prompt attention during the entire 3 week dry out and clean up process...You guys rock!!!
Christian Scarrett and his team did an excellent job of mold remediation at my home this week. Christian was extremely professional, prompt, courteous and thorough. My husband and I were extremely pleased with his work, We highly recommend Christian and Joe Taylor Restoration!
I had so much anguish when I was informed of the failure of my FL condo’s AC. I was told that there was as a horrid smell, and mold was growing everywhere after the summer without AC.We were given Joe Taylor’s name, and was assigned Dustin & his crew. These guys are amaaazing! They are incredibly focused, & their attention to detail is spot-on. I’m a bit of a “control freak” but Dustin took me all in stride. I am aware that mold & airborne spores can pose serious health hazards. These guys were incredibly respectful of my belongings, very careful, and wonderful to work with. They eradicated the mold, the smell, and left me with a healthy home environment.I highly recommend them! Thanks guys!
Where do I begin? If you are looking for a company who knows their trade, is professional, courteous and clean this is the one. Chris and his crew puts you at ease while answering all your questions in detail these people know their stuff. From the hepa filters to removing my cabinets to mold removal at the end my bathroom was spotless im not kidding. I would like to thank all the crew for outstanding work!
They are AMAZING! Their swift and quick response, guidance through the initial stages of this process with insurance and their remediation with the mold in our house was outstanding. As an emotional mess, it was great to have their support and help - they were kind of like big brothers looking out for us. I HIGHLY recommend them if needed. Very grateful for Tim, Rod, and Jacob.
Joe and his team are fantastic! They did a great job in my house. They were fast and professional.
Joe and his team came out and did a wonderful job for us. They were very professional and polite. We would definitely recommend them!
Where to begin? I cannot say enough good things about this company. Within 2 hours of my garage flooding from my washer, Joe Taylor was onsite helping assess the damages and putting air dryers and dehumidifiers in my house. I recently just purchased my home and now had to deal with the fear of getting mold. Joe Taylor reassured me that wasnt going to happen and that they were on top of it. The service guys who came out couldnt have been nicer! They dont treat you like a stranger but rather someone they have known for year. The dryers were in my house for 3 days and each day they followed up to see how things were going. They took care of everything from start to finish. I truly appreciate their professionalism, knowledge and caring demeanor while working with them. I would recommend them to all! If I could give more than 5 stars, I would! If you have a need for restoration, CALL JOE TAYLOR!!! I promise you will not be disappointed!!! Top Notch Service!
We had a Sprinkler Head break in my warehouse and flooded about 25% of my selective pallet racking. With the way the head broke, it also ended up flooding my second story break room and hallway. I reached out Clegg at Joe Taylor Restoration and within minutes Anthony was dispatched to help me out. I can tell you without hesitation these guys were absolute studs. I had over 500 gallons of water cleaned up and drying within 3 hours after their arrival. I will never use anybody else! These guys are the real deal and I cannot thank them enough for their service and support!
As a General Contractor, I see many homes that have been damaged by mold or water. In my personal experience on hundreds of jobs, I have never seen any company come close to the near perfection that Joe Taylor Restoration attains on every job. I am impressed, time and time again by their ability to exceed any reasonable expectations in quality of work, speed, neatness and professionalism. I hear over and over again, how impressed their customers are with the friendliness and competence of the employees, and how they were so helpful. Very highly recommended. There is none better.
Anthony, was very professional and cooperative. Job well done. Would highly recommend.
Top notch. Fast response time by Clegg Durkin! Team was very professional from start to finish. Great company to do work with! I appreciate all your help :). Thanks.
Ryan Martin was great. Explained procedures and outcomes professionally
Fast, quick and polite service. Would use and reccomend.
Great company! They managed to come out the same day we placed the call and worked with us throughout the entire step of the claim. Very prompt and thorough and did a very clean job. I would definitely recommend Joe Taylor.
As an insurance agent, there have been several time I have referred to Joe Taylor. Not only have they always been fast to respond and extremely professional, they take the time to make the client feel comfortable with the claim process. I have never had to mediate a situation been my client and Joe Taylor. There is a lot to be said for having the piece of mind after placing a call and putting a valuable client in a vulnerable situation in someone elses hands.
Excellent service and would recommend - Colin Stein
We had an emergency need and Joe Taylor Restoration was at our house within 30 minutes. I spoke with Clegg Durkin who immediately sent Hector and an assistant - I’m sorry I can’t remember his name - to resolve our problem. They were very professional, courteous and efficient! We are very grateful to Joe Taylor Restoration for their service and will highly recommend them to anyone in need.
If you need them, ask for Thomas and Paulo...impeccable service.
I recommend all of my clients to Joe Taylor Restoration. I am never worried as they treat them with Professional & Complete service, while still having a warm, friendly way. I too have used them for my water claim & completely satisfied.The thanks I receive back from my clients tells me I can have confidence when ever I provide them.Mary
Suicide clean up. Death clean up. Biohazard clean up.I wish Joe Taylor Restoration was the first company I called.I experienced a traumatic event in my home. Because I couldn’t get a straight answer from the first cleaning company or my insurance company after almost 4 days, I reached out in desperation to a second vendor - Joe Taylor Restoration.Luiz was extremely professional, but also very considerate, sensitive, and understanding of the situation. He explained the process and steps to be taken to clean my home and answered every silly question I had. He was nearly always available to take my calls, and if not, return them in a timely manner. As the cleaning took place he would also keep me posted as to what was going on.Chris was my point of contact for the actual cleaning team, I believe there was also a Mike. I didn’t get the other two gentlemen’s names. Again, they were all super professional, considerate, sensitive and understanding regarding the nature of work. They took extra care to recover specific items I asked for.The scope of work contracted was just for cleaning and demolition. This work is more expensive than expected, but every cent they’ve asked for is justified. They need to protect themselves and be safe. Cleaning was not only physically scrubbing and treating areas, but also cleaning and filtering the air. Also, they had a team to come in and clean my entire a/c and duct system. I feel like the impacted room and home in general are now in a better state than when I first bought it - I’m that pleased with how thorough their efforts were.I don’t think I’ll ever be able to appropriately express my gratitude for everyone’s effort in helping me move through this nightmare, but thank you - Luiz, Chris, Mike, and everyone else at Joe Taylor.
Thank you, Walt, for all of the good communications and your crew the same, very good job done helping us in a difficult time, thank you.
Weve recommended our clients to Joe Taylor for years. When our clients have damage to their home they want a honest and knowledgeable professionals guiding them through this frustrating time. When Joe Taylor Restoration goes out to our clients homes Im comfortable knowing my client is in good hands; and in this vulnerable moment my clients wont be taken advantage of. Jessica Baxter, Aaron Getty and Joe Taylor are building a great team.
Called Joe Taylor day after Hurricane Matthew, had a lot of water damage in my office. They responded expeditiously. They worked fast and were very patient and informing. I learned a lot from them in 20 minutes. They followed up with me 2-3 times per day after the initial call until they job was done and office was clean. It took 3-4 days total. Would definitely use them again and be comfortable. I spoke with several different technicians and they all were on the same page, that shows great organization.
I recently had an issue and was referred to Joe Taylor Restoration. I have been in the service industry for years and was blown away with the attentive and amazing service I recieved from Clegg Durkin. They attended to my needs immediately and I was happy with the results. Thank you!!you have N
This company ROCKS!! I had a water leak and water in my bathroom, bedrooms and in the walls. These guys came out and extracted the water and put fans everywhere to dry things out. They are professional and courteous and friendly. They answered all my questions. Awesome job, guys!! Zepp was one of the guys and I didnt get his coworkers name. Both were cute too!! They will be back on Saturday to check on things. I will definitely recommend this company to anyone who needs this service.
Finding out you have mold in your house is distressing, to say the least. The insurance adjusters, leak detectors and others that begin to invade your home can make life uncomfortable. When you are finally told you need to hire a company to come and rip out walls and run large machines for days you wonder how much worse things can get.And then I found these guys. Every single Joe Taylor employee (and there were many!) that came to my home over the course of the time it took to rid us of our problem was beyond courteous, helpful, efficient and friendly. They seemed genuine, concerned about our situation and consistently tried to alleviate our worries.Too often Ive encountered, as Im sure many of you have as well, people who dont love what they do, seem jaded and blasé about having to come to your house and do actual work. These guys were the complete opposite of that. I kept asking them if Taylor was overpaying them in order to keep such a high quality level of workers, and they all responded that they loved working for the company, and it didnt seem like they were just giving me a line.If you have a mess, call these guys. I really cant imagine any other company that can turn around a terrible problem like mold remediation any better than Joe Taylor Restoration.
Joe Taylor Restoration is a fantastic company to work with .... We had water issues with a roof leak and within 2 hours they arrived at our home with all the necessary equipment to handle the job ... their representative that was performing the tasks was professional, friendly and very careful in our home ... i would highly recommend this company ...
Working with Joe Taylor... specifically (Kayla) has been a wonderful experience. She is very knowledgeable and willing to go above and beyond to help her clients. I highly recommend this company for any of your restoration needs.
JTR is one of our elite few Restoration companies that we recommend in our office. They give fast, honest service to our clients and never use Assignment of Benefits while servicing the claims. Customer service to consumers, agents and insurance carriers seems to be there main focus at all levels of their organization. Kala our marketing rep. is outstanding ! Keep it going, Joe.
I, myself, like the professionalism that comes with all aspects of the Joe Taylor Restoration Company. Jessica Baxter is so knowledgeable and yet, she makes you feel comfortable and as if you are her only client! I know when I recommend Joe Taylor Restoration and Jessica Baxter, I am leaving my friends in the best possible hands.
I have worked with this company several times and would never use anyone else. They are incredibly efficient and reliable. Their Staff goes over and beyond the call of duty. I highly recommend Joe Taylor!
Working with Joe Taylor Restoration was an easy process. I had a leak Sunday night at 7 PM. At 8 PM an employee showed up at my house with 2 large dehumidifiers to start the process of cleaning up the water. We noted mold on our wood floor and he brought an air scrubber with him. Mold tests were conducted and came back positive for mold, so I worked with Walter and my insurance company to remedy the mold issues. Walter was responsive throughout the whole process, and the crew worked very hard. They discovered all of the sources of mold from my leak and remedied them completely. Each time additional damage was found, I received a detailed itemized description of the additional work to be done as well as the cost, with drawings summarizing the work and damage that would be done to my house.Overall if I ever had to go through this process again, I would call Joe Taylor Restoration to handle my damage remediation.
Joe Taylor restoration just did a great job taking care of our home after a water leak. All of the guys were very professional and easy to work with. Great service and most competitive price!
These guys were terrific and clearing 3 inches of water from my garage. They were very professional, courteous and the job went quickly as they said that it would. I highly recommend them.
I had a great experience. I had a massive flood from my refrigerator that leaked inside my walls throughout my living room, dining room, kitchen and family room. I used Joe Taylor restoration for the dry out as well as for the mold remediation. They were fantastic! Professional, helpful, courteous and super clean. They made this disaster bearable for me. Great company and I would recommend them in a heartbeat!
Very professional company. Gabriel and Daniel were awesome! -JB
My personal experience with Joe Taylor was seamless and prompt. The employees were dressed professionally and were very kind and understanding of my situation. They were in constant communication with me throughout the whole process of restoring my home.
On may 25th we had a major flood in our condo. These guys showed up immediately, placed their machines all over, checked with infra red the wet locations and did a very professional restoration job. Highly recommended.