BMW of Delray Beach provided top notch service in a safe, clean environment. My service advisor, Drew, was amazing. She was very friendly, professional, and addressed all of my concerns promptly and efficiently.They provided a shuttle service to drop me off and pick me up when my car was ready. Special shout out to my driver, Johnny, who provided superb over the top customer care.I had been going to a different BMW location in South Florida for years, but nothing can compare to the quality of service I experienced at BMW of Delray Beach.Thank you Drew and Johnny!
My advisor Thomaz is great. He took care of my car and even helped me with a goodwill claim for a service bulletin which applied to my vehicle engine, but not the particular year. However, my issue was with the loaner. The loaner vehicle tires had low pressure when it was given to me, all four of them were at 24-26 when it should have been 32. I didnt get a chance to return to the dealership to get it topped off, so I just did it at home since Im not inept and have a compressor exactly for this purpose. I would think these sorts of things are easy to check considering BMWs will scream at you when you have low washer fluid. Something to consider when giving a loaner to a customer. Remember that a loaner is an opportunity to sell the customer on the latest and greatest BMW offering. Take some time to treat every customer interaction as an opportunity to sell them. Donβt sell them on just the βBMW Experienceβ of owning one of the best performance machines around, but also sell them on the customer service of your establishment. Iβm sure your counterparts in Germany wouldnβt appreciate their brand being misrepresented in this way. Today it was low tire pressure, tomorrow it may be bad breaks or something which may leave the customer stranded. It truly doesnβt take much to double check if the loaner is in tip top shape before it is given to the customer.
Nelson has been my service advisor for a few years and always goes out of his way to handle any issues with my car. He is professional and kind and tries his best to address my concerns. He has persisted even when the problem couldnβt be replicated at the dealership and also took the time to help me connect my new phone. He is a wonderful person to have looking out for you.
Amazing experience from the beginning of the sale to end. BMW Delray Beach treat their customers like family and go above and beyond. Helped me get my dream car M2 competition with the Special Content Package in a 6 Speed manual. Make sure that you come see Wayne (Sales Consultant) for any of your shopping needs. Jaimie (General Sales Manager) and Ruben (Finance Director). #DrivePink
Glen Golembeski is an outstanding service advisor. He is clear in explaining the issues with the car. He communicates regularly - there are no surprises. Work was correct the first time.
So who knew buying a car could be this pleasurable and easy!!! Before I went north to Delray to buy the car, I tried the local dealers in Miami. I found them to be rude, slimy, and unworthy of my business. Itβs always bait and switch with those folks. They advertise one price then they jack up the price later on, I canβt stand them. So I thought Iβd try a dealer up north and I had vaguely remembered that AutoNation doesnβt do those kinds of things. They created a business model based on integrity, honesty and service. Wow, did they deliver the car at a fair price!!!! The process was seamless and all done over the phone and the car was delivered to me; I cannot recommend them highly enough!!!
This was absolutely the best car purchasing experience I have ever had! Detail oriented, timely, exceptional service and seamless. What more can you ask from a dealer. Mark Hull, our client manager, was outstanding. We highly recommend this dealership! Great service, great pricing and professional. NOT A SINGLE GLICH! They also have an unbelievable selection of cars in a tough market.I, honestly, never write reviews, but I felt compelled to write this one. Patronize this dealership and you will not be disappointed!
Overall, this was an excellent buying experience. Wonnell in particular was communicative, helped make me feel super informed before making the purchase, and has even followed up since. I hate to say it, but as a woman buying a car on her own, you never know how youll be treated - but I couldnt recommend this dealership enough. The sales team were all very friendly and their no hassle/no haggle pricing makes shopping there a breeze.
My experience with the staff, particularly Luis was very good. My complaint is the lack of loaner vehicles at the dealership. As the owner of not one but two 2020 BMW CPO vehicles I was disappointed to find out that I would have to wait 10 days to get a loaner. Considering my problem, the convertible top was stuck in the open position, left me no alternative but to provide my own transportation. As a premium brand BMW should do better.
There was a notable difference in my car after service, It has a renewedspirit and response. Drew understood my needs and is a gem, and I feelI have a friend to call for service in the future. Many thanks.
I strongly recommend working with Joel at this dealership. My transaction was seamless. He was respectful and professional at every step and I was treated fairly. He answered all questions, returned all calls and I will not hesitate to use him again.
Hamza at BMW Delray was awesome. He helped me find what I wanted in my next car and I was on my way within just a few hours! Everyone else involved In the transaction was both helpful, welcoming and very professional! Highly recommend!
Awesome experience from the second I walked in the door to the second I walked out with my new BMW. Canβt thank this team (salesman to the General Manager) enough for such a seemless transaction from beginning to end that made this all possible. I am not a review writer but I felt compelled to share this wonderful experience. If you want to be treated like family and not just a customer then this is where you need to buy your next vehicleβ¦hands down! Thank you to BMW of Delray from the bottom of my heart!
My experience at BMW was amazing. I expected to be there for a few hours and opted for transportation home. John who provides transportation was amazing!. Heβs very caring and has absolutely enjoys what he does. He definitely was the icing on the cake for the whole experience. My service was fast, and Keith was very knowledgeable and sure to explain every detail of what was needed to be done. I love the atmosphere at BMW Delray everyone was so friendly and welcoming.
Not a fan of buying a used car, have to be honest with you ... but Joel @ BMW of Delray Beach provided such excellent customer service that I was doing the happy dance before driving off. Living in Atlanta and not being able to physically see or drive the car was a little scary. Joel sent detailed photographs, car fax reports, ... even went out the the car and sniffed about to make sure it was a non smoker car (it wasnt!). At the same time I was purchasing a car here in ATL ... and the whole process was smoother and more enjoyable going thru Delray Beach BMW then here in Atlanta. The facilities at Delray were top notch ... almost tempted to move there so my car can be serviced by them. Last two things Ill mention is A) Joel pulled in all the people he needed to make sure that my purchase went off with out a hitch. Had the service manager there giving my care the final detailed once over ... that impressed me. B) His follow up since purchasing the car has been pretty impressive also. He is a sharp guy ... I think he knows that the next car I get, Im calling him up first.
Ask for Wayne, he is the best! ...No-pressure, didnt feel rushed. Quick and painless β the dealership made the process easy.
I am not sure what to make of this place. I leased a new BMW there in 2020. I have to say that I am still discovering quite a lot of features about this car that were never explained to me by anyone at the dealership. They have a so-called car guru who supposedly meets with you after your purchase to explain the cars various functionalities. My meeting with this guy lasted about 5 minutes. For example, I had no idea until about 6 months ago that I could lock/unlock or ventilate my car through the BMW app. There are several other features that I am only finding out now. My experience with BMW in another state was very different. They spent at least an hour with me and my wife after we got her BMW X3. In addition, I have been back at the Delray dealership a few times after, and I have noticed that my sales person have never said hi to me. I understand that he might not remember me specifically as I am sure he is seeing countless of customers throughout the year. However, one would think that it would be common courtesy to greet any visitors at the dealership as they might be past or potential customers. If I decide to stay with BMW after my lease ends in about 17 months, I am not sure that I will go back to this dealership for a new lease.
My 328i has never been touched by non-BMW mechanic. After several years of service from another dealer in West Palm Beach, I decided to switch over to BMW of Delray Beach. The experience has been VERY positive,VERY professional, and I intend to keep going back. Ive been there 2 or 3 times in the last year for routine service. Their facility is spotless and modern, plus the employees treat me with great respect and professionalism. I highly recommend these guys.
Friendly and efficient customer service. The lady who attended me went above and beyond on recommendations and also in making sure service would be done in an impressive quick and efficient time manner. Dru her name.They also gave me a loan car since I had a trip to do next day and some errands to run before of it.Couldnβt be happier and more satisfied with this dealer. I highly recommend them in all aspect.Efficient, quick and reliable.
My wife and I came all the way down from Tampa to get our new X3, BMW Delray Beach is definitely our go-to BMW dealership in Florida. The sales team and finance team are great, not pushy and they do everything they can to make the experience quick and pleasant.Israel the sales associate was awesome and showed us all the features of our new X3. Alex in finance was thorough with reviewing all the finance paperwork but also got us out as quick as possible. Eddy the sales manager was also awesome with getting us a great deal that we were comfortable with. Definitely recommend this dealer over any other BMW dealer in Florida.If youβre in the market for a new BMW, ask for Israel, you wonβt regret it.
BMW Delray was professional and non-pressuring. Serge was absolutely amazing!!! He gave me space to choose, but stayed close to answer questions. He did not put words where there were none. He waited patiently and allowed me to decide. Once I decided to buy, he took me under his wing and gave me an understanding of the car I bought. His patience was awesome. Reuben was personable as we worked out the numbers. This was an overall great experience.Pack your patience because they are busy, but itβs worth the wait. Ask for Serge when you get their. He is 5 stars hands down. Thank me later.
I recently purchased a car from Delray BMW and the service I received was nothing short of exceptional. Serge Tchougo was the salesperson I dealt with and he was very patient, respectful and answered all my questions. He asked what I was looking for and then showed me all my options. He then gave me the space I needed to make the right decision. I would recommend him to anyone looking for a BMW. He made the process so easy, there was no hassle at all. I had a great experience because of him! Thank you Serge!
I have never been in the dealership. I saw a car online while I was at our Colorado Home. I filled out the More information request and got a call from Matt. He was so nice and helpful that I bought the car sight unseen. He is delivering the car to my home in Florida so it will be there when we return. Thank you Matt for making this such a fun experience.
I had the pleasure of buying a car from Serge after months of looking and researching we decided to work with Serge he was honest, knowledgeable and did not pressure us. He sent us to the warranty department and we spent a few hours with the lovely Eva she was no nonsense and encouraged us to get the tire warranty we were a bit hesitant but driving on I-95 we decided to spend a bit more for the security. Boy weβre we glad we did within 2 months I blew a tire and was so thankful Eva encourage us to have an extended warranty!! I called roadside and they sent a driver (John) who was super friendly and took me straight to the dealership where Jackie my service rep, ensured they take care of me. She was really professional and very accommodating. I canβt say blowing a tire on the side of the road was fun but the friendly faces at BMW made it a lot more seem less.
I recently had my 540XI taken care of at BMW Delray, everyone gave me great service especially Jackie who coordinated things and went out of her way to make me satisfied, she was very pleasant to deal with and very professional, also John was an extremely nice person who transported me a loaner and brought me my car back. Excellent all around service. I am extremely happy with their service department!
Praising the good lord above that JAMIE AND BETH ARE HISTORY!!!!BMW needed to give them the boot a long time ago.I now can feel proud and safe to advise all my family and friends to go back to BMW of Delray!!
Always the best customer experience when visiting BMW of Delray. David Helms and Carlito are always helpful and professional. Its a pleasure bringing my car in for service, top notch. GM Mike Devan has a great crew and it shows π
I had an issue pop up on my sisters car. I went in first thing in the morning and Tom helped me get everything I needed done. He was helpful and I felt he genuinely wanted to help me fix the problem and get back on the road. He made myFirst visit to the bmw dealership feel warm and welcoming.
BMW of Delray is extremely professional. We ordered a car through our Salesperson, James. He was amazing. He got the car into the dealership a lot sooner than promised and stuck to his word on everything. We absolutely love our new BMW and had the best experience. Definitely recommend buying from this dealership and ask for James!
Amazing service..no hassle..i got all my queries duly addressed and resolved by Keith my service manager.Altogether great service
Amazing experience fast and easy . Sergiu and Anthony were the best ! This is by far the best dealership experience I had and fastest.
The dealership is very nice, itβs a beautiful building very modern and upscale. Our salesman Deondre was very professional and attention to detail, walked us step by step through the whole process and even stayed with us late in the evening to show us all the features and everything worked for our new X7! Would highly recommend this dealership and itβs staff.
I was very impressed with Delray BMW. The service department was efficient and accommodating. Service advisor, Glen made sure my car was taken care of quickly. It was a great experience overall.
Had a wonderful experience servicing my car at BMW Delray. Keith is the most fantastic and knowledgeable service rep Iβve ever had the pleasure of working with. He helped me saved money on my repair and per my request, he would send me text notifications with updates so I could stay in the loop while I was working. Couldnβt recommend this service center higher!
It was my first time visiting BMW of Delray Beach. I would give the highest mark to the Service department staff. The appointment was easy to schedule. The service was completed on time. Service Adviser Drew was courteous and professional. Great job all around!
Eddy, Sales Director, is always kind, courteous and helpful. He took the time to listen to my concern, what I wanted and worked the magic to help me achieve my overall goal. I love the service and the attention at this location. Marc, the sales agent who took care of me was also kind- my team was perfect! Thats why I continue to go back, and will probably keep going back!
Brought my car in for service⦠I was offered the shuttle service to get to work..So impressed by the service of John Zepatos! He was so professional and pleasant! He offered the return service as well .. John was so friendly . The convenience of the service in the absence of loner cars was second to none! Thank you John!
First class service professional from start to finish hands down the best car buying experience I have ever had. James Thomas took care of me and I cannot say enough good things about him.
My service advisor (Nelson) was the best! He was exceptional and communicated with me every moment there was an update on my vehicle. I would surely recommend him 10/10 to everyone.
The new facility is amazing. It goes in line with the amazing service from the time you drive into the service bay. Drew (service advisor) ensured I had everything I needed to make the my service experience a ten. Thank you Drew.
Great service, great staff. Bought my second car this year from this same dealer. Even on their busiest day, they donβt skip a beat. They value their customers, come up with creative solutions.
Very excellent experience starting with my service advisor who carefully and patiently listened to my issues and then reviewed them again in the car before turning my 500i over to the service garage for the remained of the initial servicing. I waited comfortably in the service area while I was kept up to date on the progress to completion.
Purchasing my vehicle at BMW of Delray has been of my better car buying experiences despite living three hours away. With several cars on my radar throughout various parts of Florida and BMW of Delray being one of them, Alex Cantor was the key focus for leaning towards to this dealership. He was very quick to reply and was not pushy in anyway. Alex was able to provide a full walk around video of the vehicle by request and included any issues to ensure there were no surprises and full transparency.Once I arrived at the dealership, I couldnβt help but notice the brand new building. Alex quickly greeted me outside and welcomed me to beverage before taking me to see the car. The car was fully detailed and sitting in a showroom-like stall inside the building. After the test drive, I ran in to a few issues with my bank being on a Sunday but Alex and manager ensured me that would not be an issue. Sure enough, I was out the door and on my way home with a new car, full tank of gas, and a cold beverage.Iβm not one to leave reviews but they deserved it. Great jobππ» and thank you Alex!
Israel made the buying process as simple and smooth as anyone could ask for. Iβd recommend him to anyone who is in the market for a new vehicle.He showed me how to use the various features, helped link my phone quickly and offered a hassle free experience that other dealers donβt. He even made sure that he is available if I have any questions after the fact.
I recently took my care to BMW of Delray Beach for cylinder head cover gasket replacement service and I had an excellent experience. David Helms was awesome! I am not knowledgeable on vehicle repairs and he was very transparent and explained the repair process in a way that I could understand. I left feeling very informed and that I was dealing with a trustworthy person. I appreciate the excellent customer service. I will definitely come back for future services/maintenance. I am very happy with my car and feel much safer now. The facility is also very nice!
Leasing a new BMW X3 from BMW of Delray was a pleasure! My salesperson (and friend) Norris Matthew took great care of the process and found with his computer system the exact options that I wanted in the X3. At delivery I had an expedited visit with a very competent finance person ( sometimes the signing process with other dealers is long and painful - this was NOT). Norris has spent at least 3 sessions with me, teaching me the great technology of the X3. This particular car was located in Naples FL and was shipped the next day, and was prepped during the afternoon - the car was ready at 4pm.The car is an absolute pleasure to drive. The whole process rates 5 stars,
Buying a car at BMW/Delray is a real treat. Serge, my knowledgeable sales person delivered my car to my home (as I am a caregiver and it is difficult for me to leave) and made several trips to my home to show me how to use my beautiful BMW and all its Hi-Tech features. He is kind and professional and a pleasure to work with.
I was surprised to find one of my tires at 14%. I went straight to the dealer and was helped immediately! Quickly, efficiently and I was out of there in no time. Thanks for the great treatment. :-)
I just want to give Jackie 5 Stars (Service Department)! Great customer service was provided to help me with my issue.Thanks youNickolas
Perfect service experience from start to finish. Cool feature is they texted me a video of the technician with my car giving me recommendations.
David Helms from the service department has been taking care of my car for almost 3 years now, and it has always been a great experience. I received updates via text on the status of my car. Before return my car was even washed and vacuumed. Great service!
A truly excellent dealership experience. The dealership is beautiful and comfortable. I was able to make an appointment for a test drive on a Saturday. My sales associates James Thomas was very courteous and professional. I was new to BMW and he made it easy. I was able to design my vehicle online and email him the build code. In 1 month, I was able to make an appointment to pick it up. I got a very fair price on my trade-in and the new vehicle. James showed me how things work in the vehicle and has followed up with me regarding any questions I may have. I highly recommend joining the BMW family at Auto Nation.
Just bought a 2021 BMW X7 off of my own 6mo old lease- moving to Canada and the information that BMW gave us was not correct when we set up the lease and therefore we had to buy the car outright. Awful experience all around, their mistake cost me a lot of money but the worst part was how poorly I was treated when I came to buy out (cash).I spent over 4 hours waiting. And when I asked my technician if I could get the car detailed his response was βoh we donβt offer that service with lease buy outs, weβre not making any money off youβ ! Not joking!Next was a pressure to sell them back the vehicle for less than what I was paying (because of vehicle shortages) when we literally just had a conversation about how much more the car was worth! I felt like I was being had and I didnβt trust their word. The disaster went on and on. We were also told that Title would be available within 24hrs- however when it came down to it - we will have to wait up to two weeks! We move North this week and now must leave the vehicle behind and have it shipped! They were well aware of our situation for a month leading up to this. Again- completely wrong information given to us which led to major nuisances without an apology. I can honestly say that this was the worst experience Iβve ever had. I left a message for the general manager who never called me back....
This review is long overdue. If you want great service just ask for Wayne. His knowledge and compassion for the customerβs needs are out standing. He really takes the time to figure out your needs and goes above and beyond. Iβm happy I stopped in.
In general a good experience!The only thing is when i went in to the general mgr office to sign the papers and pay in full which i did, the mgr wasnβt a pleasant person, very serious and just giving papers to sign.i asked if he speak spanish he said yes but continue speaking English. How rude!Sales people very nice!I love my car!Thank you!
I had the best experience with Serge! He went above and beyond to help me find the perfect car that fit my wants and needs. The Finance team was amazing as well, the woman there is top notch. She knows what sheβs talking about!! Got me the best deal and perfect warranty. I strongly recommend getting a BMW with them! I drove all the way from Downtown Miami.
It was a pleasure buying a car from Delray BMW; James being the key element. He was cordial, courteous, knowledgeable, willing and very much aware of my having to use a walker. He made the transaction pleasant.
If you want a smooth transaction with no extra fluff, I highly recommend my salesman Deandre Bloomfield. He was very honest, patient and meticulously delivered on the car of dreams!
My experience was excellent. I worked with Jacqueline and she was very pleasant and knowledgeable and very professional. She was really awesome.
Excellent service. Everything explained very well. Courteous. Kept me posted. Pleasant people,
What. An amazing experience. The dealer was very pantion and explained the car inside and out. Love my M440i
I recently moved to Florida and this was my first time at Delray Beach. I have over the years had service in NJ at Park Avre BMW. Thomas the service manager was a pleasure to work with here and I had a good experience. I needed an oil change and discussed a couple of other issues with my car. He was attentive and addressed my concerns. As my car is no longer under warranty, I could go anywhere for service but prefer BMW if they are fair....and my expectations were met.
I just purchased a 2019 Maserati Ghibli and I couldnt be happier with the way I was treated. My salesperson, Robert Choate was wonderful! He treated me just like I had walked in to buy a new BMW. No surprises, no discomfort, period. The price listed is the price you pay. Of course, there is a dealer fee, but even that wasnt ridiculous, like some of the other nearby dealerships. After a couple of bad experiences at 2 other dealerships, it was such a pleasure to be treated with respect. I will definitely return as well as tell my friends about BMW of Delray Beach!
Highly recommend. Everyone I met were very friendly and efficient. They did not waste a minute of my time and were very helpful with resolving / speeding issues I had. It was one of the easiest and pleasant car buying experience I had. I would certainly use this dealer in the future.
Extremely efficient (no BMW pun intended) and professionalGoKay is the guy to see if youβre in the market for a new Bimmer! And Ruben makes the purchase portion seamless...Buy an M2 CS if you can find one :) or M2 Comp... loving this new rocket ship. BMW found its roots again in this chassis, tune and setup. Period. Great dealership.
Nelson my service advisor is great to work with. Always attentive to my needs. Best service I have ever received is from BMW of Delray Beach. Im extremely pleased with the service, price and attention to my BMW. I would highly recommend anyone looking to purchase or get maintenance done to visit this store.
My service experience was only good. Communication could be improved. No one should have to wait on hold for 10 minutes to speak to their service advisor, and no one to should have to make multiple calls to find out the status of their vehicle. A new key was ordered, and two weeks after the service I still havenβt heard from the dealership on status of that key. I have had a far better service experiences with other manufacturerβs dealers than I have had with BMW.
Didnt like my first experience, they make you wait to drop car off even after I set up appointment on phone, I had to wait in waiting area 20 minutes just to drop car and then another 15 minutes to get paperwork done just to drop car off... At other dealer I just drop of car and keys and just leave... I dont understand why I had to wait so long to drop car off..But service was good but no call when completed...Not greatest service... At other dealers I have had A experience but not this dealer..
Great experience, simple no nonsense transaction. Joe Fordyce was my salesman and handled everything as good as could be. Definitely recommend.
Great experience here. Non-salesy and honest. Enjoyed working with Matt. They were able to get us a good deal in this tough market. Would recommend anyone in South Florida looking for a BMW to come here.
After initially being unhappy with my service. Mike as well as my service provider Nelson bent over backwards to make sure I was satisfied. This is a great shop. That Iβd recommend to all my friends!
Every interaction I had at this dealership was first rate. A month earlier, when I walked into Delray BMW, I started with James who was well versed and an experienced professional. I wasnβt ready to buy then, but we kept in touch when I had questions and he was efficient and responsive. When I did decide to buy, James was unavailable and I met with Robert and Eddy. I was so grateful that the exact car I wanted was on their showroom floor, because my experience could not have been any better Robert is so knowledgeable on the BMW state of the art technology. I had been hesitant to purchase a BMW after my distasteful experiences with Vista service, and this dealership has renewed my love for BMWs I would highly recommend this dealership to anyone who wants top notch customer service.
Glen was amazing. The staff is all so helpful and friendly. This is by far one of the best BMW dealerships Iβve been to.
Brought my car in for service and to address a recall. The cars electrical system caused all sorts of issues. The repair team was all over it and did everything they could to expedite the repair. MOST importantly, Jaqueline was in regular contact with me and went out of her way to minimize my inconvenience. They delivered a loaner to my office, and picked it up. She did this without me having to ask. Spectacular.
If I could give the sales rep Robert Choate at Delray BMW 10 stars I would!!!! After Vista BMW coconut creek literally tried to rip me off I came to Robert at Delray BMW. Hes not pushy and was just extremely pleasant to deal with all around. He obviously wants to sell you a car but he also wants to make sure you are truly happy with your purchase and that your entire experience purchasing a vehicle from start to finish is as smooth and enjoyable as possible. He had me out of the dealer in under 3 hrs, which is unheard of. If youve ever purchased a car before, you know. I will buy any BMW from Robert from here on out. He got me the best deal physically possible on a brand new 2020 X5 sdrive40i m-sport. 110% satisfied!!!
Excellent service and professionalNelson and Carlosito were a pleasure to deal withWill never go anywhere else for my service !
I had great experience with this Dealership, Sergiu and Eva made the process easy and fast. High recomanging and definitely be back to get my next car.
Great service. Hassle free.
Had a really good buying experience for my 5 series. Serge was very professional and knowledgeable. He showed me most of the features to really maximize the driving experience. Looking forward to the ultimate driving experience.
I went in with high expectations but left very disappointed. I went in for a check engine light issue, got an oil change but was told that my engine was fine & it was a sensor malfunction. The next day I had even more alerts going off in my car & they scratched my door & tried to paint over it. Sorely disappointed & will not ever return.
I was in the market for a car. First time car buyer. Went to multiple Mercedes dealerships and very displeased with the staff. Showed up at BMW and Robert Choate took care of us and found me the car I wanted. Took the time to show me the ins and outs of the vehicle and even got me a 1000 dollars off through a rebate. Great first car buying experience.
If I could put more then 5 stars I definitely would. This was by far the easiest and most fun experience while purchasing a car. The front desk was super friendly and made sure my pregnant wife and I were comfortable while we waited for a few minutes to meet Robert Choate. He was very welcoming, friendly and very organized. He was set on helping me get the best deal on my dream car and making me laugh through what normally is a tough experience. I was probably there for about total of 2 hours for deal and signing. Robert even went out of his way to go through every detail the car had to offer and even things I didnβt know the car could do! Then I was off to drive my brand new M340i! Iβm definitely recommending anyone and everyone to come to the BMW of delray and get in contact with my guy Robert. Honestly I still have a smile on my face!
This was my first time buying a luxury car and this dealership definitely knows how to facilitate and smooth the car buying process. Matt is knowledgeable in the buying process and was able to bring a car for me from Ft. Lauderdale in hours to test drive it. I did my own financing for the vehicle however Ruben, the finance manager was very helpful explaining and finalizing the process of buying the car. Will recommend this dealership to any family or friend looking to purchase a car.
Great service department! Answered any and all questions I had concerning my vehicle! My wait time for an oil change was quick, and my service advisor kept me updated on the status of my car throughout the entire process!
David H is an excellent service advisor, and made sure the entire process went smoothly. David worked with me on the service items, helped me where he could on pricing and finished the car on time and in pristine condition. Everyone was courteous and I met the GM Mike Devan who also took an interest in how my experience was. I live two miles from another BMW dealer in Jupiter but prefer the service I receive at BMW of Delray even though it takes me 40 minutes extra to drive to Linton from Indiantown Road. Thanks !!
I recommend BMW of Delray Beach, their customer service isoutstanding!! Thank you to Michael Devan the General Manager for all your help, trying to help me find my next vehicle. Thank you to Gokay Ozemir the Sales Manager for your help even though I did not get the 2021 BMW X5 I originally wanted, looking forward to continue working with you all.
At BMW of Delray Iβve gotten top notch service . Drew always goes above and beyond to accommodate and ensure that I am taken care of. The facility is spotless and always welcoming.
Always a great experience at BMW of Delray Beach. I purchased my 2nd vehicle with James Thomas Jr and in both purchases his assistance and vehicle knowledge were exceptional.
Excellent customer service. As it is expected of BMW. Thank you.
First time purchasing a car at this dealership and wont be going anywhere else. They were excellent from beginning to end. Very welcoming, knowledgeable and patient. I would like to thank Alex, Hamza and Eve for taking care of me through the whole process and making it as seamless as possible. Great team, Great experience! Thank you!
Just a note to thank-you for such an awesome experience buying my car. Iβm blown away. Thanks for not being a typical car dealer and for treating me so well. Great service is hard to come by these days.Special thanks to Robert Choate, Mike Devan and Ruben Cordero for going above and beyond!Would highly recommend BMW of Delray Beach for your car buying needs.Loving my new X3 :)
Ryan Schilt helped us wonderfully! Quick and to the point. We love our new car.