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American Marketing & Publishing, L.L.C.
915 E Lincoln Hwy, DeKalb, IL 60115, United States
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American Marketing & Publishing, L.L.C.

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Ne
Review №1

We researched many companies before choosing AMP and their Optima program. They have resolved online issues we’ve dealt with for years! Anyone who says otherwise simply does not understand the value nor the hard work that this company has done to increase our digital footprint online. We have been using Optima for 5 months now and each person we have dealt with has been professional, has listened, and has put forth their knowledge and reputation to make sure our online information has been detailed and accurate.From the person who introduced the program to us, to the onboarding & verification team, to our account executive has demonstrated a caring and professionalism that is second to no other organization.We highly recommend Optima and AMP.

Ka
Review №2

This company has totally put together my website, and has had my back all the way! They are currently working on a second site for my second brick and mortar. They are very willing, and constantly updating information on my site along with posting new pictures. I feel I have too much other stuff to do concerning the business, it is nice to know I have awesome exposure on the web without even giving it a second thought! Thank you American Marketing and Publishing for the service you offer! Thank you for keeping me at the top of my class!

Je
Review №3

Whitney is extraordinary! She exceeded all expectations in every way! Her response time has been phenomenal and her expertise and dedication to her customers is beyond compare. It has truly been a pleasure working with Whitney and her staff. Whitney is a great asset to her company and I would highly recommend both to any business considering their services.Thank you so much for your exceptional professionalism and caring.

Am
Review №4

This company deserves 0 stars! By far the absolute worst company, I’ve ever done business with. Their OPTIMA program is a total scam! Then to top it off, I’ve tried for over 5 months to cancel. My account was suppose to cancelled in April- I have email proof. However, I keep receiving a bill and now collection notices. Over the past 5 months:I’ve called, emailed, and wrote the company requesting to cancel. It’s RIDICULOUS!STAY AWAY from this incompetent company!

Co
Review №5

Whitney is absolutely fantastic! She helps us get through the upkeep of the site and gives us advice for new photos and specials. We’ve had nothing but good experiences with Optima and it’s largely because of the exceptional customer service and quality work that comes from this company. I would highly recommend them.

Ha
Review №6

AMP has drastically improved our business! The increased marketing and online presence has helped us to broaden our customer base and increase customer loyalty. Our rep, Katie Y., is very professional and helpful. She ensures that our goals are being met and makes it such an enjoyable experience. I’d strongly recommend AMP to any small business looking to increase your online presence and marketing!

Bi
Review №7

I have been a customer with Optima since I opened my business in 2017. Since then I have been in direct contact with Taylor Ward every single time I needed ANYTHING. If she doesn’t hear from me for a few weeks, SHE CHECKS IN!!! My business went from non existent to the absolute leader online in my state in less than 3 years. Absolutely amazing. A++ thank you so much for everything!!

Tr
Review №8

I love our Account Manager, Jenna Meyer! She has helped me every step of the way with my old business account and transitioning to my new business account. This company has been quick to answer questions and solve my technical issues, offer suggestions, and make my online presence a success. I recommend AMP to anyone who wants to market their business.

Ro
Review №9

I have had a very similar experience as some of the other reviews for this company. This company is the most manipulative, shady, and unprofessional business I have dealt with. I received a call from this business (talked with Amelia) asking to create an ad for my dance program. I said that I would be INTERESTED but was never 100% as it was costly. I never gave them ANY form of payment or signed any contract. They sent me a proof via email. I responded a few days later saying I was no longer interested as financially it wasnt feasible at the time. Apparently that was too bad for me and that me chatting on the phone with them means I verbally signed a contract? Doesnt make ANY sense to me. I was manipulated by Amelia 100%. On top of that, since I didnt reply in 48 hours to their email with the ad proof, this means I am locked into this ad and now owe them money? I was totally taken advantage of and had no idea it was happening until it was too late. Horrible customer service and shady ethics!!

Ar
Review №10

Really loving and caring company to work for! It feels like a family! The owner always comes and checks in with all of his workers!

Da
Review №11

We opened a new location and hired AMP to help us get our internet presence boosted. We received our account rep Jenna Meyer and one year later business is booming. We started on page seven on google and with AMP today we are on page one! I would highly recommend this company to get your company off the ground or take it higher!! They do a great job!!

Li
Review №12

Raegan is awesome! She is so pleasant and professional, and she knows so much about our business and our marketing needs. American Marketing and Publishing has provided us more business than we have ever had in the past through keywords, search engines, visibility, etc. I highly recommend them!

Br
Review №13

American marketing and publishing has really helped my company expand. We have received new business from being on online. Our account manager Katie Y really helps us keep everything up to date as well. Thanks AMP!

Je
Review №14

If I could give this company 0 stars, I would. This is the absolute worst and most unprofessional business Ive ever conversed with. Back track to last year, they came soliciting into my place of business asking if anyone would be interested in advertising in a local book. I mentioned that I was in real estate, but at that time was not sure if this was something I wanted to invest in. One of their sales people (it was probably his first day) said that he could send me an ad proof, but that there was no obligation and the ad could always be changed later. I once again said that I was not sure that this was something I wanted to do at that time. Fast forward, this company charged me for an ad (which I never saw, nor approved) for hundreds of dollars, and said that what I signed to see my proof that day was a contract. This is a deceptive practice and I dont appreciate being taken advantage of. Not only did they charge me something that I never once agreed to being published, I never even received a copy of the book that went out. I have no proof that this was actually published. I told them that I would pay half as to avoid future issues with this company, and to settle our differences, but no one ever responded to me. Now, a collection agency reached out to me! Horrible customer service, this people make money off conning business owners.

Su
Review №15

Excellent quality of work. They have amazing instinct with photography, 360 tours, editing and have an overall professional operation. Their work was done seamlessly without any disruption of business. Crystal is very friendly and helpful in customer service. I recommend American Marketing & Publishing to anyone looking to add to their online digital presence. -Jeff T.

Ta
Review №16

Rooks Concrete and Construction is very satisfied with the quality of work that our rep Bre does for us. Have an issue? A problem? She is very timely in coming to our aid. Terry has used her since he opened his business four years ago. They are nothing but kind and efficient.

St
Review №17

Great experience working with Megan! Always knew the answers to any questions I had. If your looking to optimize your business and increase your customer volume I would definitely recommend American Marketing & Publishing!

Sk
Review №18

The service was everything they said it was. She came in on time, set up and did the job allowing input from me during the process. It was quick and easy. I just received the completed photos and walk through....amazing job. A great enhancement to our website and our google presence.

Br
Review №19

American Marketing & Publishing, LLC helped my business to gain a Google Street View through my front door to enhance my visibility in my local community. As a business that works with families with young children, the ability to see through my front door enhances my credibility and trustworthiness.Their photographer showed up on time, as promised, did a great job and produced high quality images for my Google business listing. I even shared the results with the marketing folks within my franchise and encouraged them to share with my other franchise partners around the country. The pictures were uploaded to my Google listing in less time than promised and I got to keep a set of images. They earned 5 Stars from me.

Sm
Review №20

Jenna is our account manager and she takes amazing care of our online profiles. She contacts us regularly to make sure we have updated content on the web. Jenna is also just plain fun to talk to! Our small business has benefitted from the Optima progam.

Br
Review №21

My wife and I have been using the Optima program for about a month to help generate traffic for our salon, 6° Salon. Jenny was super sweet and explained everything in detail before we signed up. Since we have joined the program, Brynn has been handling our testimony page. She is also very sweet and has done an amazing job updating our page. In just a short month, we have seen our business grow across several search engines!If you are looking to get your name out there, give AMP a call!

Ja
Review №22

This service is amazing!! They took beautiful photos of our new salon, and the 360 tour turned out phenomenally! Everyone from the photographer to the account representative who followed up afterward was kind and went out of their way to make sure we were more than satisfied with our experience. If you need to take your online presence to the next level, use American Marketing & Publishing!

Ti
Review №23

I love, love, love, this company! Oh my Gosh!!!! They were indeed a Godsend . I am a freshman restaurant owner who had no clue of all the things besides how to create good tasting vegan food, but it takes more than that, it takes a village. Jenna Meyers my Account Manager, treats me as if I am her only client, like a celebrity, lol. She and her team contact me at a convenient time that we both agreed too, since I am a Vegan Restaurant, my boots must be on the ground floor with my staff. They give me insightful ideas, ways to ensure I stay in contact and connected with my customers which is what I love and need, and they have helped me with Facebook too! Yup, Facebook. I am all thumbs when it comes to this stuff, which makes me a champ in this field. Let me say, if you want to grow, look like a real polished professional, you would be crazy not to incorporate this company to partner with you and let them help you build your brand--they are priceless!

te
Review №24

Camille has been a pleasure to work with

Da
Review №25

Amazing value for the service provided. I would highly recommend that every business owner have the photos taken and put in your google listing. Patients love to take the virtual tour.

Je
Review №26

Raegan is wonderful to work with. Dealing with American Marketing & Publishing is money very well spent. Quick to reply and great advise on how to respond to reviews.

Je
Review №27

The Virtual Tour you did for us turned out great. Ed did a great job covering the whole store inside and out while being very conscious of reflections in windows, TVs, etc. The feedback we have gotten has been outstanding. Worth every penny!

Ra
Review №28

Hi my name is Ray. I am the owner of a small business called smart recycling. And I am so pleased to have Optima doing my website and managing my website. Over the past two years my business has grown by at least 60%. The coverage and exposure that I get from Optima is incredible. I give High Praise the Lauren Kovach who manages my account. She is obviously well trained. She is giving me helpful to hints on on how to have people leave reviews. And also has come up with fresh ideas for my website page. I highly recommend Optima for any new business or existing business who wants a fully functional web website management company to handle their business and all their website needs. Thank you so much Optima!!

De
Review №29

The staff were very professional had a great grasp of online marketing and help me look good online. My street view session didnt interfere with my business flow at all. Professional quality photos are so nice to have to show folks my best side.

Jo
Review №30

IT has been a great experience working with AMP, the professional team is knowledgeable, friendly and ready to answer any questions.

Jo
Review №31

My experience with Lauren was a good one. I am not computer savvy Lauren was very patient with me. She thoroughly explained the advertising strategies to me in a way that I could understand. Also she did not try to over sell me anything. I give her a 5 star rating and she would be a fine asset to any company.

as
Review №32

It has been a bit over 1 year since I started my career with AMP. Now I can fullheartedly say:A) if you are a business owner who needs help to grow your businessB) if you are a business owner who is looking for a professional marketing team with true knowledge, longevity and a caring teamC) if you are looking for an employer who truly cares, wants you to be successful and grow (not only professionally but also personally)D) if you are looking for an employer who is truly transparent in expectations and follows through with rewards, pay, training and support, just as they say from the startE) if you are looking for an employer who truly cares equally for their employees, their families AND their client>>> This is your company!Promoting from within, helping you get better on many levels of life and helping businesses become their Best ...I have to say, I am so excited to have this opportunity to be part of AMP for more than 1 year now and many more. Ive leaned and grown so much. Ive seen businesses become very successful with our help.We go fast and we help !AMP gets a for sure 5 star from me ! Well done and thank you for having me.

Oa
Review №33

We are so happy with the amazing customer service we have received! Our experience has been amazing & we look forward to fabulous results! Thank you American Marketing & Publishing for treating us so well & being a company we can be confident in!

Da
Review №34

From one family owned business to the other, we had a great experience with AMP. Our photographer was Brian Stone. He took his time and explained his process and work. He also helped me see new angles and places to keep updating our showroom. We are grateful that AMP has this service - thank you Ashley, Brandi, and Abe - you brought our showroom online.

pe
Review №35

AMP did a Fantastic Job photographing my store. The 360 View will give my new potential Customers a great idea of what to expect when the come out for the first time. 5 Stars !!!

ke
Review №36

I have never left a review for any business on any social media before. I am not a big fan of doing so, but when I got involved with this company, I felt a support team on my side that I have not felt in all the years of being in business. I had a concern and my representative immediately responded to my concern and offered to help me get through the issue at hand. She made me feel like I was not alone. She heard my concern and was willing to help right away. No time wasted! I love this company and would recommend anyone who needs this type of support to help their business get out there, to sign up and look into all the benefits they will gain. We cant always do everything ourselves so when we find great people to be on our side when we need them, then no amount of money is too much to pay for great service! Thank you to my representative and the company in general for doing a great job in training their staff!!!

An
Review №37

Wow! The people here are great. They provide a great product and service for small businesses that is incredibly helpful in spreading the word about your business. If you need an affordable and effective way to market your business, see these guys!

Ji
Review №38

Everyone I worked with was very knowledgeable and professional. I am so excited that my customers can now see the inside of my shop, and that I have the photos and virtual tour to use on my website and social media. Well worth the money!!

Ma
Review №39

Very professional, answered all of our questions and the images turned out great.

Rh
Review №40

This is a great company that offers an excellent bang for the buck. The Online program really helps companies even if they already have a listing on Google or other social media. I highly recommend them!

Vi
Review №41

Very professional and friendly experience from start to finish. The virtual tour was perfect!

Je
Review №42

The photographer was great and he captured everything just like we asked him to. The 360 views and photos looked better that we thought they would. The images appeared online in the promised time frame as well. Thank you!

Da
Review №43

I met with a Optima rep and talked about setting up a online presence and they got me set up and running quickly. They did everything in a timely manner and did everything they said they were going to do. I often receive a call from them just to check in and see if everything is ok or if I need to make any updates. I received an almost instant result from my online presence. To say that it has paid for itself would be a understatement. If you are a small business and are in a area with population growth it is helpful to get in front of new customers in your area. I highly recommend these guys if you want to a trouble free experience.

TH
Review №44

Dont give them your money until they perform the work. If you schedule an appointment all payments will be immediately non-refundable. I do not recommend working with them

Wa
Review №45

Text marketing has been such a great source of advertising for us. We can put out a text and watch our customers come through the door with their phone in the air telling us I got your text It is one form of advertising that you can physically see that it works.The reason I gave it 4 stars is that I wish there were more spaces for us to write our text messages.

Be
Review №46

We decided to not use there service after a year and they have called an harassed us on multiple occasions. The last Representative Katie Yakos called and told us our business would not succeed with out them. Very rude!

Ta
Review №47

Text marketing is the way to go for quick fun messages to customers or clientele. Getting the word out for whatever your business may be in a simple to use format. You can even set up for future and/or repetitive texts. Super marketing and messaging tool!!!

We
Review №48

I dont know why the negative reviews....they have done an excellent job for my business and have great customer service. They got my business (NuVision Flooring and Remodeling) on the cover of the Channahon home pages, got me live on Google, got a photographer out and did a virtual 360 degree tour of my business on Google, they set me up and manage a website for me. They manage Yelp for me. Anytime I need changes made I call Josh and he handles everything for me and is extremely good at his job and is very courteous. My rep Tracey Jones was a godsend and I am grateful for the day she came into my store. I couldnt have done it without you...Thank You

Da
Review №49

We have used American Marketing & Publishing as our Text Provider for several years now and we are very pleased with the results. Their rates are very economical and the response and service we receive from our Account Executive is incredible.

Je
Review №50

Ive had pretty good service from them. Im a DIY kinda guy but they take care of a lit of stuff I dont want to take the time to do.

Ri
Review №51

Text marketing is one of the weapons we use as a small business to not only compete but win the war in retailing. It has worked for us and the service and ease of use of the product is very good. I am a longterm user for our retail stores.

Fa
Review №52

This is a HORRIBLE company. Whatever you do, don’t do business with them. They are unable to listen to customer requests. You will receive long, ridiculous emails that are completely irrelevant to the task at hand. Secondly, once you get sold on this nonsense be prepared for your sales rep to disappear off the face of the earth. You’ll be passed around from account rep to account rep. And when you tell them you no longer want their services because they’re actually driving your sales DOWN, you’ll be told you’re unprofessional.

Je
Review №53

Very easy to work with, answered all my questions transparently and we are very happy with our results.

Za
Review №54

Amazing company! Worked with them for over 16 years and will never stop. They have assisted me more than I can say!

We
Review №55

I could not be happier with all the work they have done for us! Our website, virtual tour, photos, google ratings...everything they do is FANTASTIC!

Da
Review №56

So happy i chose this route i am very happy with the price and customer service!!!!

Bo
Review №57

Very cool place. Awesome and well informed staff.

Li
Review №58

American Marketing came out to showcase my salon on Google Earth and they couldn’t have been more professional..taking pictures and doing the virtual tour..I highly recommend them!!

Na
Review №59

We use CloseBy texting for our companys mobile text coupon program and cant say enough. I searched through a lot of companies to find the right fit for our retail groups and CloseBy was definitely the right choice for service and affordability. Our Account Manager, Megan, is quick to respond and is very knowledgeable on the features they provide.

Je
Review №60

This texting service is effective for our business, and easy to use. More and more Cantigny Park visitors continue to sign up for it. Its free for them, and we know they WANT to get our text messages because they sign up voluntarily. Our texting program is just one part of our marketing mix here at Cantigny Park but its growing! Cantigny Golf joined the program in 2018 and their text list also is expanding.

Da
Review №61

Great company to work with and helped develop a better online presence.

Ca
Review №62

This is one of the greatest programs for my business, my girl is Megan ! Shes excellent this program has help me bring in more business and for my customers to spend more money, I use this on days when were not so busy that way I can bring in more customers . I also send messages every Friday, I try to push this product with my customers so I can see instant results ! Check this out for your business

Jo
Review №63

Great company to work with. They get results!

Ad
Review №64

Great service at an affordable price! Win, win!

Li
Review №65

Very professional, quick and easy, loved the outcome

Er
Review №66

American marketing had helped my business so much this last year. I pass out their card to new business owners next to mine.

Mi
Review №67

This company employs incompetent sales rep. Barry Johnson stopped by our office misrepresenting he was working for Google. He wasted our time by showing some presentation that claimed he works for Google Inc. Please refrain from doing business with this organization.

Ke
Review №68

Ive been more than pleased with the advice, support, and guidance that Raegan and the team at AMP and their Optima Team have done for me. Ive been with them 3 years and dont plan on discontinuing their support anytime soon.

Jo
Review №69

Great TeamGreat AdviseGreat Service

Ke
Review №70

Worst company and management staff. If you have a medical condition THEY will pin that against you. Very sad.

Am
Review №71

Prompt and friendly service

Br
Review №72

Great company!

ka
Review №73

👎🏻

Information
21 Photos
73 Comments
4.4 Rating
  • Address:915 E Lincoln Hwy, DeKalb, IL 60115, United States
  • Site:https://ampcorporate.com/
  • Phone:+1 800-807-6870
Categories
  • Advertising agency
  • Marketing agency
  • Corporate office
  • Internet marketing service
  • Marketing consultant
  • Publisher
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
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