As an elder, I was very impressed with the gentleman who helped to get me back on track.

Great place, great ice cream and great service!

I was unable to schedule an appointment online due to problems with my LT and phone service was unavailable. I took a chance and walked in and the Geek rep took care of me and fixed the issue on the spot. A big stress relief! Ill be using their services again.

Went to the geek squad bench inside the best buy for an apple watch repair. The technician there was very helpful, knowledgeable, and friendly. Got the information I needed and was out within 5 minutes.

They are not really able to help, even you have a membership with them. They are more willing to force you to buy new devices instead of help you to solve your problem!🤨

We called Best Buy hotline asking for a location where they can save data from a new Dell laptop which started to burn on our desk at home. The customer service rep recommended that Geek Squad location. When we drove there, first they told us that they do not provide that type of service. Second, when I showed them the memory chip from the latest Dell laptop, they were puzzled, not being sure what part of a laptop it can be. Then they joked about closing for the day, as they did not have more appointments for that day, but there was a lady waiting in line as walk in. They could see the customer, but were almost openly disrespectful. For us it waste of time.