My wife and I were planning a trip to Europe and needed some euro. She called Atlantic and a man answered. She asked what the exchange rate was and was told 1.193. She asked him if there was any additional fees and he said no. Then, she asked him how much was 1,000 euro and he said $1200. So there is a fee? Again, he said no. Wouldnt my cost be $1,193 since the rate is 1.193? He said, no, it will be $1200. There is no transparency at this place; misinformation should not be given when dealing with money. Either that or they cannot explain it correctly. Because we couldnt get a straight answer from this place, we decided to exchange it elsewhere (we received a slightly better exchange rate too). I see many 5 star ratings on this place but I believe that they are written by friends of the owners. Be careful when dealing with this place.*** (edited) This event happened last year (2020) before the pandemic hit. While searching Google (this year) for the place that we exchanged for the euro, I came across Atlantic as well the one we used. My wife reminded me of the above event which did happen. The place we used (in 2020 and this year for our Greece trip) was more thorough and explained details more clearly. A friend of ours had a similar experience when she called Atlantic recently. (This extra paragraph was added to answer the owners reply about 2021 euro rates).

They have the best service, cheapest prices, and nice people as well!! Strongly recommend!

Very very bad attitude and bad customer service. I was there sending money and there was three men they just came from yemen. I can tell it is their first time to send money. when the boy was asking them for their ID they give him all the paperwork and passport and he was telling them that the green card is enough. The girl with the scarf that was helping me Looked at them and start laughing that they didn’t understand and she kept laughing because the boy was repeating himself. When I gave her all my information to send the money with her rude attitude she was doing the sam thing to me when ask her why is she have attitude she start saying I don’t and then throw my paperwork from her window and said that’s an attitude.

They have bad attitudes!!! Regret sending from there!! The only reason I did it’s one block from my house but I’m willing to drive an extra mile to the place I send..!!!The fees is also expensive to send money thru shift or western union. Taken my business some where else.

Honestly one of the best currency exchanges I have been to, 10/10. The experience was definitely smoother than that of other services I have utilized.

So good yea yea moe money

I needed Chinese Yuan for a trip to China in September 2019. Atlantic had over $650 worth on hand (did not need to order it) and gave me the best rate I could find in the Detroit area. At Metro airport, the exchange rate was 6:1. At Atlantic, it was 6.7+:1. When you are trading several hundred dollars of US currency, that is a BIG difference.My experience at the counter was also very pleasant. The people working the counter and (I think) the owner made the exchange an enjoyable experience.I recommend that anyone looking to exchange foreign currency consider Atlantic. I think they will find it to be an excellent option for their travel and currency needs.

The branch in the US is great, helpful and supportive. But when the wire transferred to Lebanon where I was told no charges my wife was charged $20 .I am not concerned about the money but the bad experience my wife had with the nasty and impolite people in Lebanon was immoral .I made a mistake but will never happen again .

He charged me $16 to send western union even though it’s $10.99. Crook haram on him that’s what I get for being in a rush and not checking. Note: that he charged me exactly what was on my receipt which was $16.00 while every other place charges $10.99.

Professional and clean office. Friendly staff and they will go above and beyond to make sure that you are taken care of. Good rates on exchange and transfers.

Went to this place after it states online they’re open from 9am, I get there and there is a sign saying they will open at 10, came back 9:50 and there was a line already, waited 30 minutes and when it was my turn, I had filled a transaction through WesternUnion on the app, I get to the window and the owner tells me they do not accept that, I told the owner why not post a sign outside stating you do not accept the WesternUnion transaction created through the app which shows on the WesternUnion app that they are a participant, he ignored and was being rude, people should definitely take their business else where, somewhere they will be appreciated for their business, very unprofessional, worst part is, it was the owner who did that. Perhaps the reason is what another review stated, they want you to pay the full fee because the app offers promotions, so they do not wanna lose some of their profit. I took my business else where and I was in and out of there in 5 minutes, the whole point of doing the transaction through the app is to save time which is something they failed miserably at.

100% the best service

We have good experience with this store. We had last min call for and the Lady at the store helped us with the best rate. Highly recommended

Friendly people. Fast service. They had the currency I was looking for in stock and their exchange rate was better than the airport.

Great Experience. Professional, thorough and pleasant to deal with . Atlantic Xchange had the best conversion rates available after researching numerous other currency exchange opportunities, including Corporate Banks and Financial institutions like Chase, etc. I will do business again!

The person behind the counter was nice. Exchange rate and fee wasnt bad.

I wan today and the have the best serviceAnd the guy behind the counter he’s a nice guy

Before we travel we call Atlantic Xchange to order Mexican Peso. We received bu next day with no exchange Fee. Great rate and great people

I love that we have store in Michigan instead if we go to Canada to get the best rate and was no fee as well.

Nice service and helpful people. Well educated abut the currency business

We’ve been dealing witht his store for every travel we do, we have never been disappointed.

Best staff and best exchange rate👍🏻

Trustworthy, highly professional serviceWill definitely do business with them again.

The best exchange rate and fast service.

Best staff and good rate

Great service. Very friendly and helpful

Very nice and helpful staff.

Best exchange store ever

I had a feeling they were charging me too much. I was told no fees when I asked. When I got home I looked up the exchange rate and Yep I should’ve received $25 more than I received