Poor workmanship in terms of gutter installation. Purchased a whole house gutter replacement and roof repair. Gutters went up great but then a section started to leak. No big deal, they’ll send a crew to fix it. Crew comes back “fixes” the section, and lo and behold, it starts to leak again. No problem, the crew will fix it “again”. This happened FIVE times all in the dead of winter where ice would leak all in front of the entrance door. My guests needed ice skates to get to the front door.I ended up having to repair and seal the gutter section myself. The only saving grace is that they refunded that section of the gutters and their customer service is pleasant. Roofing repair seemed great though so maybe just got unlucky with the gutters.
We hired Kearns Brothers to repair our roof and add ventilations to our attic. They put a new roof but they didnt fix the ventilation (although they said they fixed it). After a years, we have been dealing with mold everywhere in our attic. I met with Sean and he is a nice respected man. However, they hire cheap contractors to get their jobs done. They dont supervise what the contractors do. Thats why you would get poor results.An update is that the Shawn reached out. It was nice of him to call but we have been waiting since then to see if they fix it.
The Kearn’s Brother’s roofing team completed my new roof without any problems and throughly cleaned the area after finishing the work. I am completely satisfied with their work.Special recognition to the roofers, Dan S. (Sales), Jeff C. and Robb for their work and excellent customer interaction.Terrific work.Thanks.Frederick DostalSeptember 2021
I was referred to Kern’s Brother’s from my father who had his roof done through Kern’s and I was extremely happy with the result. My roof was old and it was time for a replacement. James (based out of Plymouth) was very thorough with the initial consultation and was always available for my follow up questions. He was able to schedule Abe and his crew for the replacement and I could not have been happier with them. Abe and his crew spent 12 hours in one day and in that day they were able to replace boards, create new vents, and replace 75% of the roof. They finished early the next morning and I couldn’t have been happier with the result. Jeff was also very helpful with the final walkthrough on the last day. I will be consulting with Kern’s for future projects!
I waited 5 weeks for a roof repair on our Wyandotte condo and had been living with water intrusion into our home the whole time. I was frustrated since I felt that Kearns Brothers was slow to respond and communications were for the most part 1-way.After suffering through few cancellations/delays, KB finally got to the fix today. I received a call from the owner, letting me know that they were on the job even before I realized they were already in the middle of the repair.I really appreciate the communication on his part, since it had been lacking up to that point.I cant be sure about the quality of the repair, but on professionalism, I give them a 4-star for having the owner reach out to me directly to try to make things right.
Recently Kearns Brothers installed new siding and gutters on my mothers house. My mother is retired and it was a substantial investment to make these updates. Kearns Brothers was First Class throughout the process. Starting with Brendon B. who came out to provide initial quote. Brendon was very knowledgeable about the different options of siding to choose from. He was very respectful and treated my mother like family. I could not ask for more. Susan M.(Renoworks) was fantastic with helping with color/design. It was great to see what the design would like and confirming what my mother wanted before the job started. Dominick who was charge of the installation was quality driven and was also very nice to my mother. I also interfaced with Gary Kearns and Michael Kearns. Both were extremely nice and joy to work with. My mother was very happy with the work that was done. She says that the house looks totally different, and getting rave reviews from the neighbors. The important point about this review is that the workmanship was great and the people that work for Kearns are even better. Thank you again from our family, for treating my mother with respect and doing such a great job!
I used Kearns Brothers for three home improvement projects and could not be more happy with the quality of work, professionalism of the crew, and timeliness of the projects. Will definitely recommend them as a result of excellent quality and service.
We Were Pleasantly Pleased With The Work Done And How It Was Installed In A Timely Fashion...... The Crew Had Suggestions (ref.: The Gutters) And I Was Pleased With The Finished Work. I Would Recommend KEARNS Bros.To Anyone Considering An Exterior Remodeling Project
They were very easy to work with, prompt quote, the crew answered questions and did a great job. No surprises. Very very happy with the whole service from sales, install, follow up and final price.
They were great from start to finish. A couple of hiccups were taken care swiftly and satisfactorily. Would certainly use them again
My wife and I started to notice issues with our roof ranging from algae on the shingles that wouldn’t dissipate to small water spots by the attic entry. We looked online and found a few companies in the area, after a couple calls it was Kearns who responded quickly and with very pleasant representatives. We had an estimate done, the representative was never pushy or overselling, he told me how it was and said how it would work. We decided to move forward and within no time at all we picked out what we wanted, got approved for financing, and set an install date. Installation was quick, they were very conscious of cleanliness and put down tarps to keep materials from falling all over. They removed the old roof showing me what was wrong and damage I didn’t know I had, they installed everything perfectly and left a couple bundles in case I need them down the line and even called to follow up with me before even talking about billing. 10/10 with customer service and professionalism, I will be using them for future updates to my home.
We had Kearns Brothers out to do our chimney repair. I can’t say enough about them. They did an amazing job. They matched our existing brick so well and left the site clean like they were never there. The work they did was amazing. If you are thinking about what company to pick for your renovations, do yourself a favor and pick Kearns Brothers!
The service was awesome! Paul and Daniel ensured that my roof and garage repairs were done well. The workmanship was excellent. Daniel ensured my concerns regarding my roof were addressed. I was very satisfied. I will use Kearns again.
Kearns was a absolute pleasure to work with. From the beginning to the very end. Providing quotes, talking about color and other items that would help keep in the heat and allow for the proper venting. The staff showed up and did an amazing job! They all worked very hard to keep the time frame to a minimum since the family is working from home. It was just before Halloween, they had a whole graveyard to work around. They were awesome. Carefully moving the decorations out of their way and ensuring they were all put back prior to them leaving upon completion. They even fixed a skeleton cat head (that was broken for years) before they left. ( we locally won 3rd prize for the decorations). They cleaned up everything in the backyard so my dogs would not be running on nails or staples. I truly appreciate all the thoughtfulness on top of the amazingly competent work done on my beautiful new roof! Highly Recommend! As for the cost, it was very competitive!! Thank you!
Rudy, as always, delivers when he promises.
We had a complete tear off and new roof installed with Kearns. The whole process was smooth and I didnt feel any pressure to lock-in the sale. I worked with Chuck Saltmarche. He is very professional, knowledgeable and wasnt a chatter box. Which I truly appreciated about him. He explained everything and answered each and every question that I had. The crew were great. The two days went by quick and they cleaned up very well. Ive referred a few people already. Great job!
Amazing experience! James (Sales) was so friendly, knowledgeable, punctual and overall a really good salesperson. He was honest from the beginning and really explained how the process would go and all the options available. They worked with me on a really affordable quote! Everyone from Kearns Brothers were amazing, friendly and professional. I would definitely recommend to anyone I know. Thank you so much! I am really happy with how the gutters turned out!
We had a bay window and 2 windows on either side of it replaced about a month ago. Every step of the process was professional. In fact, we are now having Kearns quote us on a roof replacement too.
Great business. Dont consider anyone else!
Kearns Brothers installed a roof, gutters and gutter guards on my house over the last few years. They have been very professional, fairly priced and their work was exceptional. I called about a clogged gutter and they responded in record time. Many of my friends have also used them upon my recommendation. Kearns Brothers have definitely earned their 5 star rating!
The guys did a great job! They went beyond the call of duty and I’m beyond satisfied. Thank you.
Installed a new roof with Kearns brothers and the whole process was very smooth. I worked with Paul and he is very professional and knowledgeable. He explained everything and answered all questions. The crew arrived on the scheduled date and they were very professional, quick and organized. Kudos to all of them. Id definitely recommend them.
Kearns Brothers was a wonderful to company to work with. From the sale process to the installation, everyone we worked with was responsive, helpful and professional. The pricing was transparent and even when they found extra rot on the flat part of our roof, they were able to get the supplies necessary to replace the wood during that same day of installation so everything got done at once. I highly recommend this company.
Kearns Brothers.... Top Workmanship!! I am delighted to have chose Kearns Brothers for my roofing needs. I would highly recommend Kearns to anyone in need of a roof installation to the highest standards.Throughout the proposal process I was very impressed by the professionalism and honesty of Mr. Rudy Mendes. He educated me on roofing, home insulation, window process and specifics which gave me the confidence to make the biggest single purchase one makes in a lifetime.The roofing installation to my home and garage were completed in one day between rain storms. The crew was exceptionally hard working, professional, polite and friendly and cleaned the job site completely and gave me a beautiful roof. I am most appreciative of their work and highly skilled crew and the results.I remain totally impressed with all members of Kearns Brothers. Communication with the office was courteous and efficient. Outstanding from Start to Finish. Highly recommend this company for their excellent service, prices and quality of work.Please convey my thanks to all!!
We have used the Kearns Brothers services two times now. The most notable feature was their trustworthy ness, we never flinched about leaving them the keys to our property. Keith and Brant were extremely professional and efficient. It really felt that they were looking out for our best interest. Highly recommend, would definitely use them again!
My wife and I had our windows replaced in Nov. of 2016 (by a different company). We noticed in the winter of 2017 that our new front bay window had developed a noticeable draft coming through. After removing the window sill that the company had replaced, we noticed (to our horror) that the whole bay was completely rotted out and the new window itself was very small and not properly installed (which is an understatement). I came across Kearns Bros. online and noticed all their positive reviews and gave them a call. Michael B. came out and said they could do the job the right way. Jim was our installer. Jim and his crew were an absolute pleasure to work with. They were very courteous and did an outstanding job on our disaster of a window. The whole bay has been replaced and a beautiful new fiberglass window was installed, the right way. Michael B. was a true professional to work with for our project and was there every step of the way to make sure we were satisfied with the final product. We wont be making that mistake again of hiring anyone else besides Kearns Bros. for any future projects on our home. Thank you again to Michael B., Jim and the rest of the Kearns Bros. company that were involved with our project. We couldnt be happier with our decision to go with you!
They did a great job on our roofing (complete tear-off and replacement) and rain gutters. The roofing crew arrived early, finished the roof by afternoon; the metal workers came a couple days later for the gutters and finished by lunchtime. They worked on the schedule I had picked and sales person Paul F. stayed in touch on the whole process, and came over on roofing day. The work crews were polite and explained what was going on when I had questions. The house looks great and it was well worth the price. Thanks to everyone.
Kearns Bros did a very nice job replacing our roof.Chuck was very good to work with, along with the rest of his crew. The roof looks great, and I was impressed with the crew. The workmanship was very good. When they left each day you would not know that they were working that day, completely clean. Chuck was very good with offering various options, and colors, and was in constant touch to see that we were satisfied.I would highly recommend Kearns Bros, and working with Chuck was a pleasure.Wayne & Carole AversNorthville Hills Golf Club
I had call Kerns brother for the roof leak inspection and quote and whoever came to check out the roof was telling me to change entire roof without even checking where the damage was. Well to my surprise he didn’t even carry the ladder so I assume they just sent a sales person to quote for the entire roof replacement rather than inspecting roof leak. I contacted Kearns brother based on the review and they might be good for the roof replacement but I would not recommend them for any roof fix or roof leak repairs.
Cant say enough about Paul Ferrero and his crew. Our roof took a hit after a summer storm. We had several companies out but Kearns was the clear choice. Although we knew that being in the middle of the summer they would be busy, which they were, however they still were able to respond promptly. Paul worked well with the insurance company and communicated with his crew to get the job done right. Paul actually offered to go on the roof with shingle samples so we could compare colors from the street. The clean up was amazing, they didnt leave a single thing behind. It area was completely swept up and looked cleaner than before they started :) Couldnt ask for more.
After reviewing several roofing companies, we decided to hire Kearns Brothers to replace our leaking roof. Due to scheduling our install is several weeks away but we have leaks now. They quickly put up temporary patches and even came back after a heavy rain to patch a new leak. I can always reach someone and had very nice roofers here the same day or next morning to handle repairs. Will also post once roof is installed but Kearns Brothers have replaced several roofs in my neighborhood. They’re work is beautiful and clean. Everyone I’ve spoken with during this process had been very kind and helpful.
DON NOT USE!!! On Nov 28th a salesman stopped to see the job we wanted done. Took photos and measured. Stated we would hear back by the end of the week. NEVER HEARD BACK! Called in twice and twice I was told a message would be sent to salesperson to contact us, the second time I was told an urgent message would be sent. Nothing, no calls, no follow up. If this is how they are before the sale, think how responsive they will be after the sale if there is an issue. DO NOT USE!!!
I feel this company discriminated against me based on race and maybe age. The company sent someone out to look at the project needed and that person tried to redirect me to what he felt would be a cheaper way out. He made the assumption that I could not afford to pay for what needed to be done. I explained that I wanted the issue fixed and not patched. The company sent an email declining to bid on our project. The staff claimed they had some other big project. I doubt this is being said to white customers. The company did not provide a quote and inform me of when this other large project would be completed and availability for my project. Terrible. Do not use.
I’ve used Kearns Brothers for the last 15 years. I needed a minor roof repair and was thrilled that during this “covid19” that Brandon and Steve were able to come out promptly. All CDC recommendations were followed, the job was done quickly, and the cleanup was great! I have always been satisfied with the professionalism of this company and the employees they have. I would highly recommend!
Kearns is an excellent company. They replaced the roof on our house a few years ago. They have repaired some lost shingles. They also replaced the roof on our barn.They do excellent work. The crew is very polite and professional.I will always use them .I definitely recommend Kearns.
Totally satisfied. Courteous. Timely and cleaned up after work was completed. I would recommend and use this company again. And Brandon was a great representative for the Kearnsbrothers business.
About 2 years ago, Kearns Brothers replaced shingles that had blown off & redid flashing around chimney. After inspection, they recommended I consider replacing the roof due to age related wear. The roof & gutters were replaced this month. I am pleased with the looks of the finished job. The office staff kept me updated on scheduling, the work crews were efficient and pleasant. The salesman James, my primary contact throughout, has been very helpful, explaining options, answering questions & returning calls promptly.
The trim around our windows and patio door were deteriorating pretty badly. Theres only a few James Hardie preferred contractors around the area and were happy that we went with Kearns. Paul was very knowledgeable in the type of repair and gave us numerous options at a reasonable price. Cameron went above and beyond with the repair of the windows and door. Were happy with the end results and well be recommending Kearns to our neighbors. Thank you Paul and Cameron!
I shortlisted Kearns brothers based on google reviews and definitely recommend them for workmanship and easy to deal with. Brandon and his crew arrived at said time. They performed their work order meticulously and also shared deep insights on things like monitoring roof health and ventilation. thing which impressed me most is how they cleaned the property before leaving. i found Brandon both knowledgeable and sincere to my concerns.
I had Kearns Brothers come out to my home to give me a quote for a new roof as we were getting ready to sell and we assumed the shingles were 30 years old. They were able to come out the the day after I called and arrived promptly on-time. I explained to Mike that the property was built in 1990 and we had lived there since 2003 and presumed that the shingles had never been replaced. Upon his inspection, we found out that roof had been re-shingled and did not need replacing. The previous owner must have re-shingled the house prior to our sale. Their honesty saved me $$$. Thanks Kearns Brothers!
Very happy with the gutters they installed on my garage. From the first call I got an estimate from Chuck that was very competitive with other vendors. The crew that came was very friendly and explained a few nuances of the installation. I would call them again to quote on any home improvement projects that come up.
Kearns is a great company to do business with. They are knowledgeable and very professional. Paul was our salesman and gave us great suggestions that definitely improved the appearance. He was always ready to assist. We had a crew of four the first day. I didn’t see how the crew the second day would be comparable. They were just as efficient. They left the property as clean as it was when they started. Very pleased with both crews. We are so glad we found a contractor that we can now be assured of a professional job, whether siding or roofing. Great experience.
The Kearns team did an excellent job on our roof. They were professional and prompt and their craftsmanship is excellent. We are excited to have them back out to check out the interior of the skylights they installed to complete our project. Great work thus far!
Chuck Saltmarche, Michael Kearns, the Kearns masonry guys who redid our chimney, the Kearns roofing team that did our roof, and the Kearns siding team all did an immaculate job. Their attention to detail, and commitment to doing things right is what I love most about these guys. My husband and I have been through a lot with this house, and finally decided to go big and give it the full repairs it needed instead of bandage spot fixes. Kearns pricing is fair for the market, but what I saw of their team, that strong work ethic, honesty and transparency...that far exceeded our expectations based on past experience with local contractors. We will be coming back to Kearns for interior renovations. Thank you Chuck!2020 UPDATE:We LOVE Kearns...we got a hole in our roof due to some shrapnel ( either it fell off of an aircraft or somebodys water heater exploded) and was embedded in our roof...we heard something loud one night many months ago, felt the reverberation...smelled something, but couldnt see any damage at that point). When we had the heavy snow in November and had water dripping into our garage, Kearns came out, found the 1 copper pipe cap embedded in our roof- they were baffled at the whole situation too- did a temporary patch until the weather dried up they could come out and fix the spot...FREE OF CHARGE! We were prepared to pay to fix it seeing as how this was just a freak occurrence, and not Kearns fault, but they took care of us at no charge.Our favorite contractors!
Kearns always does an amazing job! We appreciate that they keep us up to date on projects, that they do the job right the first time, and they clean up very well. The crew is always very nice
We had wind damage to shingles and our chimney. Spoke to Richard Rice who quickly put together an estimate. The crew took care in completing the job and were very friendly. Learns Brothers were recommended to us by another satisfied customer and we will do the same.
I cannot say enough about Kearns Brothers. EXPERT CRAFTSMANSHIP, attention to detail, and they stand by their work. I was referred to Kearns by a coworker who was overjoyed with Kearns job on his new roof. So glad we went with Kearns for our project! Our house had issues because previous owners or their contractors had cut corners, used inferior materials, didnt do the work right for our siding and roof. Kearns gave us a new Roof, new siding, and chimney. Our house looks gorgeous! Its been two winters now, and our house is warmer, our heating/cooling bills are lower, and all of our past issues with moisture... are in the PAST! We feel confident knowing that the job was done right, the materials used were good quality, and no corners were cut.
I hired Kearns Brothers years ago for our previous home and they did a great job. I was very pleased. Our new home needed a new roof and I secured numerous bids. I met with Gary Holm and while his was not the lowest bid, I selected Kearns again based on my previous experience. They did not disappoint. The installers showed up on time, stayed on the job until it was complete and did a high quality installation. Dale, their job foreman kept me informed, worked with his team and answered any and all questions to my satisfaction. Once completed, they cleaned up so well I think my yard looked better than before they arrived.I highly recommend this company. They will be my first call every time.
We have been generally pleased with the new roof that Kearns Brothers installed. The leak for which we originally contacted them is no longer as issue. However, we did develop a new leak around the chimney. When we contacted them about it, they came out again promptly and sealed the presumptive problem area at no charge. As of now, everything looks good but we have not had any rain since the repair so we can’t tell yet whether the seal works.
About 10 years ago i had a new roof installed by Kearns Brothers. It looked good. However, after a couple of months tiles began sliding off the roof. I’d find a tile on the driveway or on my back deck. The first few tiles were repaired and replaced free of charge by the company. After a couple of years more tiles came off but they no longer took responsibility. I asked the City of Troy Building Inspector to come look at the roof. He found poor workmanship, many nails missing, etc. I am writing today because i just looked out my back window and found two tiles on the grass and one loose tile on the roof
Elizabeth, Brandon and his Peer were very professional, punctual and experts at their job . They came in on time, delivered on their promise of providing outstanding service and cleaned up completely the work site . The service was superb. Our Contact Representative””” Elizabeth “”” Handled the appointment for the Get Go, communicated with us through every step, followed up, before, during and after the Job completion and was simply AMAZING.Brandon, His Peer and Elizabeth were SUPERSTARS IN MY EYES . There has to be more of these 3 Humans out there ...
Scotty P did an outstanding job coming up with ideas to repair our porch and remove our front overhangs. The carpenters / roofers did an awesome job and were very thorough in cleaning up after themselves.
Needed repair on my newly installed roof. Repair men came out took care of the Robles promptly.They were pleasant, efficient and cleaned up the area of repair. I am happily satisfied.
I’ve been a customer for 17 years. I rely on Kearns for the yearly roof inspection and time up they offer. They did a total tear off for us about 17 years ago. They used extreme caution and safety along with excellent skill. We decided on this company and never regretted it. If you need roofing inspection or repair or replacement call Chuck at Kearns Brothers!! Offices in Dearborn and Plymouth
Sales come out to inspect roof or workmanship installed 4 years ago thought they would help seeing how Ive used them before and thought they was professional the job was too difficult for them and could not help me did not call or respond back to my request had to call them really badd business. Said they could not give me a warranty bsMad Unadilla mi.
AMAZING! If I have the choice, I will always use Kearns! Elizabeth on the phone was so sweet and kept us informed throughout the whole process, especially with COVID delays! Chuck, so informative! He answered all my questions with out me even asking. He knew the reasoning and solution behind every problem we had with our house before I could even say it! Chuck didnt push us to make any decisions like some other companies tried todo. He sold us on his knowledge! He came out and talked to us about our home specifically and walked us through everything. Not like other companies with a sit down presentation and some who has no idea about home improvements! Lastly, Bob! Bob came out early and we left him with our home! When we came back it was like a whole new home and you couldnt tell one bit that someone was even there! Spectacular job on our windows and clean up job! I will always recommend Kearns and will be using them for future home improvements
We just had a roof replacement, and siding and gutters replaced as well. Kearns, and Scotty P got the job done, and exceeded our expectations. We feel like we have a brand new house. All the Kearns Staff were courteous, professional and clean. Scotty P was always on top of the project, and made sure every detail was taken care of. Communication was important to us, and Krystal was always updating us on the schedule and we had no surprises as a result. I would highly recommend Scotty P and Kearns Brothers to anyone looking for roofing and siding.
Kearns just completed replacement of my roof. The job was done in two days.The crew was professional and engaged. They made the entire experience painless for us. Communication was informative from the initial meeting with Richard Rice to the discussions with Dale on the job.
Chuck from Kearns Brothers came out, on time, to give examine our roof to see if it needed repair or replacement. He was courteous, friendly and informative. He used a drone to get a great view of our two story roof. Luckily for us we did not need a replacement roof. I would recommend Chuck and Kearns Brothers to anyone looking for a roofing contractor.
We had another wonderful experience with Kearns Brothers. Their siding crew did a terrific job on my moms house and garage. Everything looks brand new, even though the house was built in the 1950s . Our salesman, Chuck Saltmarche, was exceptional-he even helped in some of the yard clean-up after the job was finished. We would definitely use Kearns Brothers again!
Very professional approach and execution. Rudy did an excellent job estimating and advising on options for a complete roofing repair and installation. Pat was very approachable and had the crew complete some extra details required for our house. The transferable warranty is an important feature to me. Overall, completely satisfied with the new roof.
The entire process of working with Kearns was truly a pleasure - I had a leak at my chimney last fall and subsequently scheduled a repair and roof tune up. The work quick, clean and really well done, and everything was explained so well. It’s not an exciting or glamorous home repair, but the process and people made it so smooth that I was actually quite thrilled to have spent the money on it... I’d recommend them to anyone!
Very satisfied with the job. The Kearns people are professional and knowledgeable. Gary was a big help in selecting what we needed for our roof. Abe and his crew did a great job on the install and cleanup. They have all the right equipment, too. No excuses, no corners cut.
Awesome job on the roof and gutters. From Gary Holm at the beginning until the gutters were put on, the experience with Kearns Brothers was top notch. Lived in my home for over 30 years and of all the home improvements I have done over the years, this was by far the best experience. I would highly recommend Kearns Brothers for any project!
I contracted Kearns Bros. to replace my home siding with the Hardie board cement fiber material. They did an outstanding job! The installation crew was very professional, courteous and did a superb quality installation! They had a great work ethic and attended to the smallest detail! They also did a great clean-up of all materials around the house, when they finished! What a great company to work with!
Another GREAT experience with Kearns Brothers!! Gary Holm is such an asset to this company. He is thorough, professional and very knowledgeable about home issues. He has a great personality and I would recommend Kearns to anyone that needs home renovations. Thanks again Gary for all your help resolving our problems.
Kearns brothers construction. Came out this morning and gave me a estimate. They were able to come back later in the afternoon to put up screens on my attic vents. Bye bye squirrel! Thank you James. Sherill Brown
We have a 1940 Cape Cod style house in the historic district of Livonia. All of our exterior improvements have been done with the purpose of maintaining the historic look of the house. We solicited many contractors to provide a proposal based on a set scope of work that we generated so to make certain that all contractors were bidding the same work. We had collected at least 5 proposals and no one was quite complete in their packages and before I decided who to use, we saw Kearns working in our neighborhood and we called them for a quote. They came out and went over our scope and offered some alternatives to what we were looking for but for the most part we were on the same page. About a week later, they submitted a proposal that was complete and inclusive of my scope. Now Kearns was not the lowest price but they were the most comprehensive, which to me said they understood exactly what we wanted and that is why I chose them. They broke the job into 3 separate teams; one to take care of the siding, one to take care of the gutters and gutter guards, and one to install and finish trim a replacement window. The teams were polite and friendly, were ready to answer questions, and were as careful as they could be with the landscaping. Some damage was done but it was unavoidable and minor. The siding team did a tremendous job because our house has 7 inch profile wood clapboard which we wanted replicated in vinyl. They were able to provide that which makes all the difference on a Cape Cod style house. Because inclement weather was a possibility, they only removed small sections of old aluminum siding at a time and installed the furring strips, the rigid board insulation, the building wrap and tape. Then they hung the new siding. This way very little of the house envelope was exposed at any given time. The attention this crew paid to joints between dissimilar materials was top shelf all the way. Their crew chief was also able to install a finishing detail on our elevations that he had never done before. Our siding is from Certainteed and their website shows an upside down sunburst and thats what we wanted where our old attic exhaust louvers were. The field team wasnt sure if they could do it but when they called Certainteed and were given guidance, they were able to knock it out perfectly. So, once they were done, the gutter crew came in to top the gutters with guards and realign some of the gutters that were removed during the siding. This work was completed quite quickly as well as the finish trim on my front doors. Then the window crew came in to remove and replace a 3rd story window that was installed in the 1980s. They were concerned about the inside trim but managed to remove only what they needed, installed the window, and then reinstall the trim. With the exception of one scratch, you wouldnt be able to tell it had been removed. This crew had to work partially inside but was very considerate of our home; drop covers on all floors and two members on all large items to make certain the walls or doors werent struck. They are a great outfit from their sales people, office staff, to the field crews. Ive already asked them to price two replacement windows in my kitchen and to finish off a master bathroom. I would certainly work with them again if given the opportunity. If you have them price your job just remember if they arent the lowest price, there probably is a reason; the low company may be stupid low and doesnt understand the job or they understand the job and will try to nickle and dime you for extras. Using Kearns was the right decision.
My experience with Kearns was very disappointing. I setup an appointment for Kearns to come out to assess a roof leak. My husband was able to narrow down the zone where the leak is coming from the inside of our home. I assumed the estimator was actually coming to go on the roof to check it out. Unfortunately, he did not come with the size ladder that would allow him to go on the roof. Im sorry... how do you assess a repair if you dont have the tools to go on the roof? He did discuss replacing the first quadrant with my husband, and that was pretty much it. Not really what I was expecting. I even called him back to discuss exactly what our options were and he did not return my call, at first. I had to contact the office and then shortly after, he gave me a call (note: I called him shortly after he left my home, it took him over 24hrs to call back). It was obvious from our discussion Kearns was not interested in a roof repair, unless it meant replacing a large area of the roof. The tone of the representative was just poor and uncaring. We have intentions of replacing our roof within the next two years. This repair would have taken us through the winter and a little further. Its just so very disappointing!!!! I went with them because of the reviews. Im assuming now, these reviews are from customers of full roof replacements, or from paid third parties to boost ratings. Very disappointing experience!!!
Brandon spent quality time on taking care of a continued problem with a leak on our chimney. He and his partner (didnt get his name, sorry) were polite, knowledgeable, and truly dedicated to their jobs. I feel quite confident that he took care of our issue. Thanks Brandon. And the phone/customer service Staff are so friendly and competent, too.
Kearns Brothers came out a few months ago to put a new roof on our weathered and worn 2 1/2 car garage. Weve had some extreme storms since and...still dry inside and looks great on the outside! Chuck Saltmarche and his crew were top notch pros! Job was done quickly and efficiently. Clean up was fairly thorough. I have to mention, being that it was a winter job, Chuck was very diligent in keeping me informed on when they could get the job done, as wed had several strings of bad weather. Chuck explained the process thoroughly and patiently. Price and terms were reasonable. As my mother would say, Never be afraid to get the best. Youll always be satisfied with it.
Quick clean work, and really nice people to work with.Chuck came out for the quote and was great to work with through a whole roof replacement.No over-the-top powerpoint presentations during the quote, just a measurement and an honest quote, and they went above and beyond with some finishing touches.
UPDATE: Happy to report that Kearns Brothers have completed the work on our home, and it is fantastic. They were extremely quick to get back to us with assurance the work would be completed as soon as possible. The guys that came to the house were here on time, worked diligently through the day even though the temperatures hovered around 20 degrees. They were friendly and kept us up to date on progress. The finished product is fantastic!! Truly happy with the quality of the work done. We may have had a rocky start, but am very pleased with the final result and would recommend the Kearns Brothers team!!Still waiting....Contacted Kearns Brothers for outdoor work. They came out in July 2018. Wife and I wanted their service. Months passed and received one phone call that they didn’t forget us and stating working in multiple job sites. Fast forward to January 2019, still waiting for work to be done. If they are backed up with that many work job sites, it would have been nice to say it will be awhile with an estimated time frame. We are waiting patiently but getting less impressed as time passes. I look for good reviews, that’s why we chose them.
Hey mr. Mike Kerns I met with Gary Holm back in May regarding a covered porch porch extension then the following appt. He never showed or called after many calls he came back out Iinformed him to change roof to a lean2 type as well as he had dofit colors wrong +I had removed the bay window awning myself+ he had remove entire side walk was wrong should of been partial ect.finally speaking to u mike how I got him to return . I changed the porch extension by 1 ft.I signed a contract July 2nd. Again cant get any calls to Gary his voice mail is still delibertly full. Why was the rush to have mortgage survey too mell in the office yet no permitts still have not been pulled in city of lincoln pk. What a big dissapoint ment your staff & promptness hasbeen has been stall me aroundso long! We did business with u back in2016 .twins hse.It will be another 7 weeks come Thursday8-20-2020. Darlene C Farnham st lincoln pk
Kearns Brothers was highly recommended by a neighbor for siding on our house and we had a similar experience. From the beginning our sales person, Scottie P. helped us pick out the right siding for our house. We appreciated his experience and insights when making the big decisions on our project. He was patient and helpful. The finished project made a huge difference in the looks and energy efficiency of our home. Rochester Hills
Great customer service. Very accommodating working around Michigan weather. Work crew did a great job.
2019 Feb during the wind storm, shingles blew off of my house. We called Kerns Brothers and Michael Baker came out in less than 24 hours. He gave us a window of time and he came out earlier. By the evening, the problem on my roof was resolved. Our relationship began with this company in 2014 when I bought my house. I called Kerns and when I Met Michael that day, he explained the masonry work that I needed on both of my chimneys. I had plenty questions and he answered every one of them not rushing to leave or make a decision. Kerns have provided me professional, uncompromising services. From the time Michael walked in my house, to the crew that came out and even the office staff, they are all amazing. I love the fact that my relationship didnt/dont end at the conclusion of the job. Thank you! Kerns will forever be a company that I respect and know that in the future if and when I need them, they will be there.
Their estimator Paul Ferrero came out to look on 9/30/2019. I still havent received a formal quote and havent heard anything from the business. Finally, received the a detailed quote Wed Oct 23 after emailing last night and writing the review..I was also recommended Kearns from another roofing company that doesnt service my area.
After a 3 inch rain, no leaks. Excellent repair job! Well done by Brandon.
Kearns did an awesome job from start to finish.
We had an excellent experience with Kearns Brothers. Michael Baker was our salesman and he was no pressure, up front, informative and very personable. We thought the price was very fair. We had a new roof and gutters installed and our house looks amazing! Michael kept us up to date regarding timing and installation all along the way. The roofing and gutter crews were courteous and timely. I was pleasantly surprised how well they cleaned up. I would highly recommend this company and especially Michael Baker as they did an excellent job.
Guys were great. Even though my job took a little longer than thought, because i think the roof was kind of difficult. The guys kept coming back. One time 3 crews showed up. They knocked it out. House looks good!
If you want a quality contractor that charges a fair price and uses the best materials then hire them!
Kearns Brothers is a very professional company, my wife and I got two quotes to replace our very large roof on our home. Once the Clovid-19 lock down cleared Kearns Brothers got to work, thanks to Rudy Mendez who quoted our job and worked with our insurance company to get the job moving along. A team of eleven of the hardest working roofers, led by Enrique Hernández showed up on time as promised and worked for two full days with barely a break. They removed the old roof and installed a new roof, Enrique placed tarps and plywood over anything outdoors to shield/protect our windows and landscaping from loose debris as well as doing an excellent job cleaning up afterwards. My wife and I are extremely pleased with the job Kearns Brothers did for us and would highly recommend them for any roofing work.
Excellent job
My wife and I hired Kearns Brothers to install 2 skylights in our dining room ceiling, the process was easy and seamless. The quality of work was outstanding and the entire crew from the initial phone call to request a quote to the completion and paying the invoice was friendly and professional. We would highly recommend Kearns Brothers for any home improvement
Great work They did a few of my commercial properties
Had localized area of wind damaged roof. Not wanting roof replacement or insurance claim I called Kearns Bros. Mr. Baker came and explained all of my options. We decided on a “roof tuneup” which fit my needs perfectly. Very happy with results at a fair rate. Thank you Mr. Baker, roofers Daniel and Brian and Kearns Bros!
Paul from Kearns was one of the most helpful people I have met, EVER! I called to have a window estimate and he was very professional, informative and knowledgeable. As a first time home owner with little handy experience, I was expressing that I have a couple problem spots that need fixing, aside from having my windows replaced (leaky basement, doors that dont latch, crumbling brick work etc.) Paul took the time to address each one the and provide tips on how I could easily fix these things on my own to save some money. He was there for two hours just helping with any concern I had and really took the time to establish trust. He makes a great company representative, I was sold!! The only reason I am giving four stars is I felt there could have been better communication after I signed the contract. I waited two weeks before calling to ask when someone would be out to measure the windows after not hearing anything. Once the windows were measured, I was told they should be installed right around thanksgiving. A week went passed thanksgiving and I again had not heard from anyone. I called twice and my second phone call was returned by Gary Kearns who apologized and was able to have my windows installed the next day! The installers who came out were great as well! They were quick, clean, friendly and the finished job looked amazing!! My single complaint is that I wish there was better communication so that I hadnt felt forgotten about. Despite this, I was still very impressed with the company and will likely have work done by them again in the future.
My wife and I are return customers with Kearns. Our first experience was after our home was severely damaged by a tornado. We ended up using Kearns for the Roofing, windows, siding and gutters. We were not only impressed with the workmanship and products but how the company was run. A huge emphasis was placed on the customer experience. A lot of times home remodel or renovations can be a miserable experience. We felt the complete opposite after dealing with Kearns. They really pay attention to the details of not only the work but the whole experience. Everyone we dealt with was the same, which really speaks to how the company is run.After moving into our new home we discovered we needed a roof. We decided to use Kearns without even looking into any other companies. The trust and goodwill from the first experience carried over and we felt there was no need to look anywhere else. Kearns is a great company run by great people. From the crew, sales people, foreman, office staff, and owner, this is a top notch organization. If you want your work done right, worry/hassle free, by a company that stands behind what hey do, then choose Kearns. We did!
Kearns Brothers exceeded our expectations. We used Kearns Brothers for a new roof and new siding on our home. Working with Mike and his whole team was an enjoyable experience and we are very happy with the finished product. All aspects of the process with Kearns Brothers was easy and seamless from beginning to end dealing directly with Mike (the owner) to scheduling with the ladies in his office. Our roofer, Arnie, was great and he kept in touch with us throughout the project, even sent me picture messages of the progress as they were completing the roof which was very cool. They can be trusted and they provide great quality work you can count on. We would recommend Kearns Brothers to anyone.
Thanks to Chuck, our salesperson, Scott, the lead on site, and Michael Kearns the planning, estimate, work, and follow-up was a terrific experience. Hardie board, gutters, window, and columns all look beautiful. Chuck was extremely knowledgeable and always responded to any question. Scott did an excellent job with the installation and direction of the team. In addition, he was very pleasant and anxious to share information regarding the product and installation. Michael Kearns was a pleasure to deal with on the final invoicing and follow-up. Highly recommend the Kearns team for workmanship, communication, and all around being a great company.
I recently had a new roof put on by Chuck and the guys at Kearns. They did a fantastic job and well above and beyond for us. One thing I will mention is the clean-up. Most people dont think about this, but in my experience most companies dont even come close to the level of service and cleanliness that Chriss crew did for us. I would defiantly use them again, and have recommended them to my friends and clients. Thank you for the amazing job!!Edit: I hired these guys again for new windows and again it was perfect. Thank you.
I feel the price was fair and the quality of the work is excellent. Marketing supervisor, Paul Wilson is a great person and he explains in details about everything he is very knowledgeable about his business. The crew and the crew leaders of both roofing and gutters do AMAZING job and really know their work. They have outstanding attitudes and listen to any comments you may have. I am so glad of their work and would highly recommend them to anyone. :)
We utilized Kearns Brothers for replacement of all of our windows and trim on our home. Throughout the process, all of their employees, from the office staff, sales staff, and installers, were courteous, professional and responsive. In addition, the end product showed a great level of workmanship. I would certainly recommend them and would consider them for future work on my own home.
Worked with Paul Wilson to install a new roofing system on my home. The bid was very competitive, but not the lowest. I decided on Kearns because quality and service is extremely valuable!The crew arrived bright and early on the scheduled day and was done before dinner. The crew made sure my landscaping/windows were protected during the tear off of the old roof, and they were respectful and professional.I did find a few extra nails in the lawn than I expected, but I called Paul and he personally came out and made sure to pick up any stragglers. I also found a couple nails that had missed their mark by just a hair, and were showing. Again, Kearns had a service rep at my home quickly, and replaced the shingles in question. The service person did a walk around of the entire roof and made sure everything was looking great!Overall I am very happy with the service from Kearns Brothers with respect to the quality of the job and the level of service and follow up. I would strongly recommend giving them a call for roofing needs.
Generally knowledgeable man my family has had current brothers work done many years ago and its still holding up needs touch UPS because its about 15 years old but had no problems. I would recommend currents to do work I had an actual experience and will be having them out to do work in the springtime at my own home..
This is my second time dealing with Kearns Brothers, I was blessed when they signed me up with Michael Baker.This time the house bigger project more complicated, and it has more damages in it.Michael Baker put me on the right map, he connect all the options, choosing the good material to flip the house to a new fresh looking, and make my dream legit. It is so good for Michigan to have a trusted local office to serve the community, especially have an excellent team. Once again Thank you Michael Baker, and a huge thanks to your awesome crew.Aliaa, Inkster
Came out gave me a estimate. I like the price and called back to sign a contract and never heard from them so I called back, they said some will be in touch with you, 2 weeks later called back the rep texted me that night and said that he would have a start date and price that night never heard from them again.
My sister hired Kearns Brothers for much needed repairs on the roof. This is the second time we hired them. James is amazing! He explained everything that needed to be done showed before and after pictures and was very professional. This was the best experience I have ever had with a roofing company. They are not pushy or try to sell you things you dont need. I am very impressed with there work and how clean my property still looked after. I will definitely contact them again in the future. Thank you James and the friendly staff at Kearns Brothers for such a great experience.