Needed a rear end gasket replaced. They told me bring it in to take a look and make sure that’s all it was. After diagnosing the issue, went and picked up the parts (cost efficient for me) and they had it taken care of within an hour. Great guys with TONS of useful information! I will be a returning customer! HIGHLY RECOMMENDED!
Awesome car repair Shop. James the mechanic is very knowledgeable and Theo is very fair. The get the job done. Great Service.🤓
The car started giving a battery warning while we were out of town on vacation. My hubby had recently replaced the battery with one from OReillys, so we headed to the nearest OReillys for diagnostics. They determined it was the alternator, and referred us to Blackstone Auto Repair and Tire Shop. What a blessing! It was Friday of Memorial Day Weekend. We arrived at Blackstone around 11 a.m., expecting to spend the remainder of the day there instead of on the beach. But lo and behold, Blackstone had us back on the road in a little over an hour! Theo and James were extremely knowledgeable and professional. Blackstone is a humble shop when viewed from the outside; but the character of the characters who inhabit it is unparalleled. I highly and enthusiastically recommend Blackstone Auto Repair and Tire Shop – and you can tell them I said so!
Very honest. Excellent work
Oil Change. Tech was very friendly. Priced as expected. Shop Premises was underwhelming but effective. Would definitely use again.
I had a water pump problem 100 miles into my trip, while on the interstate heading to Iowa. I broke down here Tuesday night around 6pm. Since I had no place to go I stayed here through the night to be the first person here when they opened up Wednesday morning at 9. The mechanic gets here, I explain the problem; Ive already acquired the necessary parts to fix my car before hand. Instead of treating me like an emergency situation, since Im stranded here and have no place to go, he puts me at the back of his work list of his other customers who have left their vehicles to be worked on while they go home or wherever they came from and gets to working on mine at the end of the day. (Mind you Ive not had any sleep for 2 days now) than at the end of the day, he runs into a little snag, (because he didnt put any tv sealant onto the pump gasket which lead it to begin leaking) and instead of finishing my car up, so I can get back on the road for my 1300 mile journey; he says he needs to go home and says he will finish it in the morning on Thursday. Leaving me completely stranded here and sitting in my car in the parking lot because I dont have anywhere else I can afford to go.June 25 2020 Update: after 11 hours of working on my car over a 2 day period, and reinstalling my water pump twice, because he failed to use sealant, he finally gets it finished, and charged me double the price for the cost of the new gasket since he ruined the first one that came with my pump. I also requested to check my Transmission fluid before I left and after agreeing to do so for both days, he says that he cant do it and that he didnt even know how to check the fluid in my manual transmission. Very incompetent work and even more incompetent service. Personnel are parts changers only, not a true service mechanic or technician.
Great mechanic with an awesome attitude.
Very pleasant and knowledgeable staff. Great customer service with a smile. The owner usually remembers customers by their first name. I always dreaded going to get an oil change but i started coming here and its a breeze. They have you in an out usually with no wait time. Job well done coming from another satisfied customer.
These guys are awesome! Pedro waited on me after closing to come from lake county because my tire blew. Rode on a spare tire and serviced me with a great tire. Great quality and i am a happy customer. Will be referring everyone to them.
Came in to replace rear rotors and brakes, the job was complete in about a hour. Answered all of my questions with patience and a listening ear.
Quick tire service. Pedro was great and has great customer service. I will definitely be back.
These guys really helped me out when my hub broke on my truck. Id say if you want someone to be honest and do it right these guys are well worth stopping in to talk to.
Ran my tag number. DIDNT appre ciate that. Just get the vin number off the door. What my tag got to do with anything. If I get another vehicle how will that warranty apply to my new vehicle. Gonna take my tag with me. If anyone else experience that, pleaae post
They have great quality tires for a good price and the people there are very pleasant especially Pedro he’s the man 100%.
The guys there are awesome they listen to what you have to say and they dont treat you like you dont know anyting they really work with you I would definitely go there again
Fair, timely, priced right! A great guy!
Could have a better experience if they had someone to answer the phone
New to town and my car broke down. I called around and Blackstone quoted me the cheapest price. Got there and the staff was friendly and fast!
My car battery died right in front of their shop. The gentleman there was kind enough to help me push it up there. He had a portable charger and concluded that I needed a new battery and said if I turn my vehicle off wherever im going its not going to start back up. He tried to use my lack of knowledge on cars against me. The price of the battery and labor was more than any shop I called around to. My brother told me all I need to do is charge the battery and it worked. My battery has been working just fine and its been over a month now
My vehicle started making this horrible squealing noise and I asked for help on figuring out the cause on a local swip swap site. Donnie Quick came highly recommended by many users of this group and within an hour, he personally messaged me offering a free estimate at Blackstone complete automotive. I accepted offer, but became worried trying to make it to his shop so I pulled into a local car repair place that I used in the past. After waiting for an hour and watching them just drive my vehicle around the parking lot, they handed me a quote to replace my rear wheel bearing for close to 1,000 dollars. Donnie was still in contact with me and offered his help again. I brought my vehicle to them the next morning and they fixed the bad wheel bearing for 250.00.The job was time consuming, but the friendly staff was determined to stay within their quote and kept me informed throughout the process. They have definitely earned my trust and I will be a loyal customer to them anytime I need work done on my vehicles.
Pour service, parts changers only,no technicians,pls dont go there,straight rip off! chuck norris and Isaac Hayse, said my lifters was an issue. the rocker arm fell off they charged hundreds and hand tightened it .fell of the next day and wouldnt fix it back . i took it else were to fix and running like a champ for $50. Bucks they said my engine was shot..any body can lease a machanic shop that doest make you a mechanic..
Ive been here a couple times & Black always make sure everything is done & with quality. Def a great business
Very knowledgeable and fair pricing
Went to black stone last week with alternator problems. they had my car fixed in a couple hours and the cost was low compared to other mechanics ive gotten quotes from. i would deff go back if i have another problem
Friendly, cheap, professional workHighly recommend
I will never take my car here again been on three different occasions an each time i had to have someone redue there work
This place saved me so much time to plug a tire compared to going to the dealership.
Great mechanic on duty
Great service
Amazing he is the greatest
Best shop in town
Prices are too high