I never write reviews for the companies I use or for the products I buy, But this case is exceptional, and it was almost two years as we stopped our relationship with Steve Stover who took over Pat Redmond’s business, and whose service we had been using for more than 25 years. Having Steve for less than two years as our pool man was the worst experience ever. He replaced our old sand filter ( charging us about $1200) with the new one, which was either not compatible with the rest equipment of our pool, or was too small, or he used the bad sand. Since then, we had the constant problems with pool’s water, which Steve was trying ( or pretending) to clean; and it continued until we hired a new pool man, who replaces practically the brand new filter Steve installed by another, cartridge one. It is just one of the problems with Steve as a pool man: believe us, they were endless. Steve had never ever cleaned the debris bag, and when we were traveling, he did not do a good job either: the pool was in an extremely bad condition upon our return.

I would not recommend using Stover Pool & Spa Repair. He does not return your calls, text or emails when you have questions. He does not complete services that he has been paid to do. Such disappointing service from this business. Take my advice, save your time and money and hire someone else. For example, You can read Mr Stover’s own words below which shows how he treats his customers.Steve, you should have explained all this to the small court judge that gave me the judgement. You owe me for the spa cover I paid upfront for and all the court costs. Also, you are belittling yourself. Yes you found extra work that needed to be done and you were paid the amount you billed us. We did not negotiate the price, so you must have been cheap to yourself. Pay me my money you owe me and find another line of business.