My 2013 Mac died while I was out in Solano county. The closest Apple stores were in Walnut Creek or Sacramento, so given that Davis is a college town it occurred to me there must be tons on laptop/Mac repair mom & pop services available catering to starving students. I hesitantly chose a local vendor to work on my device knowing that the outcome could be disastrous. If they messed up, I would have to buy a new device. Richard was polite, honest, and communicated well. Im not a techie so he spoke over my level of understanding when he explained what had to be fixed but ultimately he told me, Im going to have to do XYZ on your Mac, you may lose data if you have not saved it on the cloud and if Im going to have to do XYZ anyway, I recommend that you consider upgrading your memory to 1 Terabyte but it will cost a little extra. I agreed, he ordered the parts and a few days later I had my Mac back. Three weeks later......I have a super fast, 2013 Mac that will live on for another few years. He saved me TONS on $$. Thank you Richard.

Richard was extremely helpful and accommodating to my situation! He gave me the best service and my laptop came out just as new! Definitely recommend JoyLaptop for any of your needs. :))**** ONE MONTH LATERI dont like to write bad reviews, especially given the pandemic- but after the many issues Ive encountered I had to. After getting my laptop back, my laptop camera was not working. I went back immediately in hopes he could help me again, but was told he could do nothing about it. His attitude completely changed and was not helpful at all! A week goes by and my laptop screen has the same issue I originally went to him for! A waste of money.

Super fast and super friendly. I wouldn’t go anywhere else if you need a laptop repaired because there’s no other place that will take care of you as good as them. 10/10 quality service !!

My microsoft surface’s keyboard wasn’t working so I took it in to this place for my first time. Richard helped pin point where the issue was and fixed it for a decent price. Geek Squad was going to charge me significantly more too.

I had some issues come up with my laptop and was worried I would be overcharged because I had no prior knowledge of computers! Richard walked me through the problem and was able to fix my Microsoft Surface back to tip-top shape.

He threaten me to purchase extra part of the macbook so that he could continue to fix my issue. Also he has $39 fee to just look at the laptop even though there is no problem on my mac.

Went in to get my battery on my MacBook Pro fixed. Was greeted with quality and quick customer service. Battery is working great now.

Good service, fair pricing, he was able to figure out why my laptop wouldnt get past the POST screen after hanging for 10 minutes. Would recommend

Trash. I wouldnt buy a thumb drive from these people. The battery life is less then 10 mins the screen on one is all fuzzy at times and they are the slowest laptops I have ever used. These were for my boys 5 and 6 for online school and when the time came to use them they were trash. Dishonest company that has no idea how to service there customers and the service on what they sell is not only questionable should be criminal. I wish I could give a negative rating -5 is what I would give them

This was a painless experience which doesn’t usually happen to me when computers are involved. Very responsive, professional and inexpensive. Thank you for taking care of my computer problems. I highly recommend this service.

Awesome experience! Richard was super nice and patient with explaining the procedures. He was very understanding of my emergent need of my laptop and repaired as quick as possible. The price was affordable. Will recommend and revisit.

Great service and experience. Richard helped me so much when I needed to get my laptop fixed!

Richard tried his best to repair my 5 years old Lenovo-Z40 laptop. The laptop was just too old to repair; still he tried his best with two new motherboards. Eventually it didnt work out, but he never charged me for the service which is really praiseworthy. One thing that I would suggest to improve is: for data recovery 99$ is charged which is a bit high. Also it will be great if the recovery is initiated at the presence of the customer to avoid any confusion which drive to recover. Overall, the service is really nice and friendly here. I highly recommend this place for common laptop issues.

Great experience!

Richard was able to repair my water damaged Asus zenbook, and even after a month when it didnt turn on again he was able to fix it again at no extra charge. Many months later my laptop runs perfectly. Richard is an honest man and will not try and rip you off. He will go the extra mile to ensure you are satisfied with your repair and I recommend him for anyone with a water damaged laptop.

Unfortunately, I spilled water over my laptops keyboard, ruining both the keyboard and motherboard. Luckily RIchard was able to pull the harddrive and confirm for me that my data was still intact, and he was able to repair the board at a fair price. Very clear and upfront about what to expect, would recommend.

I was referred here by a friend and they said they got great service. Got great and timely service well worth the price and I actually managed to get my laptop back the next day.

Unfortunately the repair I asked for was a long shot that wasnt able to be completed successfully, but Richard was very up-front about the likelihood of success and was kind enough to charge me less for the job as a result.There was a very frustrating misunderstanding when I went to pick up the computer-- my previously-functional laptop would not boot successfully and Richard believed that a long-term hardware issue was at fault, but after a while he realized he was using an incorrect power source and it booted up fine with the correct one. Very stressful and a little worrisome, but given that no long-term harm was done its hard to hold it against the business-- the repair was prompt, and Richard was patient and informative.

Great service and more than fair prices! Would recommend this place to everyone

I just needed a battery change and Richard had to open everything up, which he might not be able to put back due to hinge problems. I fixed it by myself. Thank goodness I didn’t use their service.

The owner met with me about a busted iPad and carefully explained why he _could_ do the work but was not the best person to do so. He referred me to Davis Cell Phone Repair on 2nd street and told me they could do it more quickly and at least as well as he could (which they did). Im definitely bringing my laptop here if it needs to be fixed, though - great experience!

Richard is very knowledgeable and great at explaining what the problem is. much cheaper than taking my computer to apple to get fixed

They gave me a fair price on hard work, got it done as quick as they could, and were friendly through the process. Ill be going here as long as Im living in the area. Thank you guys.

I went to Richards computer shop to fix my laptop that was heavily destroyed due to water damage. The LCD screen and the motherboard werent working but after a couple of weeks, he was able to fix everything. His prices are also reasonable and affordable for college students.

I had terrible viruses on my laptop, windows popping up and blocking internet, while traveling to US, and was referred to PC Clinic by a friend of mine in San Jose. Richard did an excellent job by removing all the viruses from it and cleaning. Now its running super fast! I strongly recommend this place.

My computer had extreme water damage. After looking online for repair. I found Joy Laptop with high reviews. The job was almost beyond repair, but the technicins provided a job worth mentioning....and at a very low price. 5 Stars.

I emailed them weeks ago, no answer. Decided to take the laptop to the place and it was very difficult to find due to nonexistent signs and when I got there nobody was present even though it was supposed to be open.

Really good suggestion and really fast ordering. Very professional!

Fast services, really kind and patient for the problem.

- Fast & friendly service_ Very helpful

Pretty nice place, nice services.