Never called me back to fix my phone. Got it fixed elsewhere.

Dont know who the young lady was in there tonight but she is awesome! So nice and professional. Fixed my phone screen very quickly and did a fantastic job.

2 hours and screen replaced absolutely recommend

Awesome folks right here

I made an online 11:00 am appointment to have my phone battery replaced... when I talked to a person at batter plus he told me it would take approximately and hour. When I got there I was told it would be 2 1/2 hours before it was finished. Why did I make an appointment? It did not make a difference in the time frame... I was lucky i had not planned anything using the 1 hour time frame...otherwise everything worked fine and I would do it again and recommend to other who needed a battery replaced. The online appt did give me a $10 credit toward my bill.

They were busy, but very fast at getting me in and out during drop off. We did the online reservation for a phone fix and it worked great. They had discounts that they applied as well and got the phone fixed perfectly.

Excellent service. Brought my iPhone 6s in to the store looking rough and unable to charge. Took it home looking like a brand new phone that works great for a very reasonable price. Thank you!

It took an hour and my phone screen was just like new! Great service. Easy process. Now Im getting a sturdy phone case!

Terrible place! Rip off. Took my phone in to have the battery replaced because it was heating up. They replaced it and charged me $70 and there is no difference from when I took it in. I called and asked why they didnt test it and put my old battery back in. I was told that it got bent and they would not recommend putting it back in. Seriously? 1) They bent my old battery. 2) They didnt test it before they give it back to me. It immediately warmed up when I got it back. 3) I called them and they told me they could put the old bent battery back in but I would be charged $20 for the tech fee. Really? $70 for WHAT? They could have at least offered to give me a partial refund since they bent the battery and I dont have any choice but to keep the one they put in. Shysters.

I was very impressed with the guy that helped me and explained everything in detail. They were all very polite and helpful . I will definitely recommend and send people to your stores. My Samsung phone is like brand new. Thank you for great service.

Why set up an appointment if it means nothing? They didn’t have the part in stock. No one checks to see if they have it in stock even if it is all computerized? Then you are told to come back days later. This has occurred twice. The repair was performed perfectly, but the rest of the service was well-below expectations.

Greeted right away as soon as we walked in. Tech was knowledgeable & repairs were made the same day and so much more affordable than paying for the deductible for my insurance. Batteries Plus rocks! Thanks!

They did what they said they were going to do and when they said it was going to be done. The service was great and the price was tolerable. We have used them many times in the past and will continue to do so.

I am very happy with the repair service on my Samsung smart phone. Scheduling was easy and the repair was done on time. I would definitely use them again if the need arises.

After i payed they told me the warranty that came with my phone was invalid. One younger gentleman was quite nice but everyone else i talked was opposite of his attitude. Even answering phones i was disappointed. They also kept pushing back when the phone would be finished continually through the process and i had to contact them after giving them a number to call when the screen was finished. The screen works fine amd looks good. Really wish they had good service.

Friendly Help! Fixed my battery with a reasonable price and time range. Strongly recommend.

I was able to make an appointment time online and received a $10 off coupon for doing so. Very efficient and friendly at the store. The end result was spot on.

Quick and friendly

The staff was ON THE BALL! And they had a sense of humor, too. I noticed how kind and professional they were to other customers, too from a young lady to older couples and even a biker guy. They explained what they needed to do and what time I should come back and everything went exactly as they said it would! I went there because my hubby had a similar experience. We are both fans of these guys!

NEVER EVER TAKE YOUR PHONE HERE, youre better off getting a new one.So, I have a personal phone and a corporate phone. just replaced my personal phone two weeks ago. i jad taken my corprate phone in to have a cracked screen repaired.The first visit they repaired the screen but had broken the back glass and now my biometric scanner no longer works.So the second visit they charged me to replaced the back screen and repair the scanner that they had broken.So a third time they had me come back to repaor the biometric scanner, again that they broke. three visits, they were unable to repair my scanner, my phone is now a paperweight because i can no longer easily access my apps thst require passwords. MY PHONE IS WORSE THAN WHEN I BROUGHT IT IN. They chose to refund me for work done but more damage has been done than replacong a simple, SIMPLE screen fix. I now owe my company a new phone. Only send your enemies here. i should have taken otw when I first visited and another lady was funing mad because they had broken her phone and I was irritated that she was taking so much time and I jad to wait for a long while. Now, sadly, i too can justify her bad attitude. Do yourself a favor, seek elsewhere!!A $300 fix cost me 3 days time, a vacation day, 13 hours without a phone and $995.43 for a new phone. Doing the math, they cost me well over $$3k in lost time and phone plus painstaking time I will never get back.

Did a good job on the repair of my phone. Not impressed with the time it took to do the job. Had an appointment, dropped it off at that time and was told it would be ready by a certain time but maybe earlier. When I arrived at said time another person told me it still had 30min and on weekends the technician can get pulled away to work the front if they get busy. Doesnt the appointment take priority over customers who come later? There still is another person there working and lets face it this is a store that really doesnt get that busy.

Took a while to get battery in phone fixed. Was told 1 hour, took almost 2 hours. Sales rep was very nice and my phone works now!

My daughters phone was not keeping a charge and not recognizing many charger cables. We replaced the charging port and battery. Her phones performance didn’t change; only one charger would charge her phone, and the battery health function in her settings indicated that her battery was only 89%

I initially had a wonderful experience. The next day i go to look at my phone and remember all i did after repair was get a screen protector and put my phone in a case then went to bed woke up the next morning to find the back case of my phone that was just replaced cracked. I take it in and get told that its not covered under warranty and i have to buy a new back but he can give me half off. I just gave you almost 300 dollars yesterday and in less then 24 hrs your product breaks inside of an otterbox cover. All i can do is send a message to my manager. Yes do that and i will never purchase another product from your store again. I retract my postive review from yesterday litterally 15 hours ago if your products dont last that long while in aCase while a person is sleeping then i will not be giving you my business or recommending it to anyone else.Since this review the manager of the store got ahold of me and fixed the break updat to 3 stars

Broke my phone Monday made an appointment on line and it was fixed the next day wonderful professional and friendly staff. I recommend this store to anyone needing a phone repair! Even got in early.

I’m pretty sure all went well. I have heard any complaints! 😁

They fixed my phone screen in less than 40 minutes and they provided great customer service. I’m very happy.

New battery for my iPad all done quickly and perfectly. Very happy and I will return!

It was a very smooth process to schedule on line. The BEST part was DAVE! He excels at customer service!!! Thank you Dave!

Repair on our Ipad was well done and completed ahead of schedule.Very pleased with the communications and service.

Repair is perfect. Staff was friendly, courteous, and helpful. Well pleased.

I had battery n face plate replaced on my iPad Air because would not fully charge. But even plugged in charging I’m still losing power while on it. Why am I not staying fully charged while plugged in and playing??? I used to be able to play for 20 hours not plugged in. So what am I doing wrong???Thanks, Marianne

My new screen looks awesome and I am so happy with how quick he fixed it!!!

Use them often never had problems GREAT SERVICE WITH A SMILE! Forgot I did get a 10% discount.

Great customer service, fast repairs, no know issues. We be using Batteries Plus again.

Great job fixing cracked screen on iPhone, courteous staff and very knowledgeable. Fixed in time frame given to me. Thank you!

Quck and easy. Helpful staff and done in an hour.

Excellent service, very helpful. Highly recommend!

I got my battery and screen fixed here it was a good price but they told me it would be done at 3:45 and no call at all called the next morning and it was done but no one had called me.

They are always friendly and helpful. Had my I-phone screen repaired and they did an excellent job on it.

My Apple watch is working, again. Thank you for your quick repair!!

Disappointed. Never kept in the loop. Brought the Ipad in because of pressure marks on screen and no responding to touch. Was quoted the $149.99 for digitizer replacement. Should be a couple days. A week later and nothing from them. I called them and they said they were waiting on parts, new Home button assemble. A week after that I go into their Davenport store. The employee checks and says the part is in stock and will place it all upon the repair techs desk so it should be ready the next day. I come back the next day in late afternoon. Oh the part was in Moline, not here so we need it brought over. Waiting again. Then they finally call it is done. Get there and the digitizer was replaced but not the home button and still pressure marks on the screen. How long would this have just sat if I had no been calling on it? Plus it still has issues with touch on the one corner and the home button seems depressed into the Ipad itself. Note the home button was fine when I dropped it off. Disgusted with their lack of service. never keeping me updated, waiting for parts they did not install. Not going back there with any device.

They did a great job. Thorough and timely!

Very courteous and friendly! My screen looks great!

As of now everything seems to be working correctly on my ipad Air.. Needed the digitizer redone and it took a month and was told it would be a week at the most!!

I was very happy with the service from Luke and Marcos. I will be back!

Phone is back in excellent condition, but they have a $10 off special right now the original price is 139.99 when it was all done with the $10 off it came to 139.09 which is a bunch of bs, rip off if you ask me. Just take the 10 promo off.!!

Very happy with their service just check in was slow and they failed to call or email me when the phone battery was replaced

Great people, quick service, all around great experience!

My phone repair was extremely fast!

Great job fast and reasonably priced!!

Awesome experience with the group of individuals!

They weren’t every timely. my phone is still kinda messed up and they made excuses about it. Probably won’t go back there again.

Very Professional