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UPS Customer Center
200 E 14th St, Danville, IL 61832, United States
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UPS Customer Center

Comments
R
Review №1

Teresa and I had a nice little pow-wow with 2 large Amazon returns; excellent customer service!

Th
Review №2

The receiving lady ( Teresa) at front desk was very up beat, pleasant and informationally helpful, helping me understand what I needed to do to use their service for a Comcast return. I left feeling like a valued customer.

Ri
Review №3

Found the UPS drivers in Danville, Il very unprofessional. I know they have a job to do and appreciate that they deliver my goods but they dont have the right to veer into oncoming traffic to get around stop vehicles.By law they are supposed to stop, wait for traffic to pass, then proceed around.

Do
Review №4

I have no complaints at all. Thanks UPS

Ma
Review №5

Always quick and efficient, i like the staff and appreciate there kindness, care and readiness to assist

Ey
Review №6

The associate behind the desk (Theresa) is absolutely one of the most pleasant & helpful people Ive ever met. My time dropping off a package made me I was talking to an old friend. I absolutely love interacting with people that love their jobs. 🥰

Ki
Review №7

Amazing... office staff Teresa is awesome!

Ny
Review №8

Always fast and easy. Great customer service.

De
Review №9

Wonderful Customer service.

Du
Review №10

The guys doing customer counter is amazing and helpful his name was dustin.

To
Review №11

The UPS system screwed up a package and changed the address to a random address in my town that is not my own.The Danville location was on top of it and their communication has been fantastic. I was mad but this location has put me at ease.The manager is a pretty awesome dude.

Ro
Review №12

They were great !!

Ch
Review №13

My package was placed on the wrong truck for delivery. An employee delivered my package on his way home so that my package would be delivered that day! Now this is an example of going way beyond was is necessary to service your customers. Way to go UPS - the employee should be commended for his dedication to excellent customer service.Thank you.

Tr
Review №14

Lindy is amazing!! She was so helpful and friendly. Highly recommend

Sa
Review №15

They are really good they deliver your package is on time

Li
Review №16

Great service for moving and truck rental.Packages also.Friendly.

Ra
Review №17

Very friendly and helpful

Da
Review №18

Friendly people try hard to give good service

Mi
Review №19

They know what theyre doing.

Ha
Review №20

Very polite lady at customer desk. Always willing to help and look out for help when there is someone elderly.

Lu
Review №21

Service sucks they must have new drivers had one package damage and another they lost i lived above the old harley shop for 13 years! Never had a problem before!

FR
Review №22

Nice people my go to place to ship

La
Review №23

Very friendly and helpful. Excellent experience.

Ch
Review №24

Friendly, helpful staff!

Je
Review №25

Very bad experience today. A UPS driver almost ran us down in Chicago today, then he tailgated us for a few miles. Very disappointed with his road rage.

do
Review №26

Very dependable when delivering packages

To
Review №27

Wonderful lady very helpful

Re
Review №28

Friendly helpful

Do
Review №29

The best service

Er
Review №30

Witnessed the driver of truck 151978 throw a package onto my porch and when I called to make a complaint I was hung up on when i asked to speak to the manager.

be
Review №31

Wonderful, cheerful service

li
Review №32

Very helpful

Di
Review №33

Great Customer Service!!

Je
Review №34

Helpful

D'
Review №35

Love it!

Je
Review №36

IN

Br
Review №37

Teresa Jones

Information
2 Photos
37 Comments
4.5 Rating
  • Address:200 E 14th St, Danville, IL 61832, United States
  • Site:https://locations.ups.com/il/danville/customer-center-008205.html
  • Phone:+1 800-742-5877
Categories
  • Shipping and mailing service
  • Mailing service
  • Shipping service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9:30–11am
  • Thursday:9:30–11am
  • Friday:9:30–11am
  • Saturday:9:30–11am
  • Sunday:9:30–11am
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