Great service and care. Good old fashioned family owned business with competitive rates.
Ive been using these folks for tires, brakes, alignments and such for years. Theyre fair, honest and pretty fast. Always courteous, always polite. They always deliver quality service you can trust.
Had an issue with my tire and they took care of it in a timely matter.
Dropped vehicle off after being told it would b worked on same day only to be stuck without a vehicle for almost a wk bc they wouldnt get it in to work on it. Not sure if we will ever bring anything else to them
These guys were able to accommodate my modified vehicle to the best of their ability, and Im very satisfied. They called me into the shop when issues arose to get my final say on what to do/to let me know what they couldnt do based on failed parts or the fact that my vehicle was just too low to fit the jack attached to their alignment rack. They couldnt correct my camber due to being too low and having seized upper control arms in the rear(neither thing being their fault of course), but they still adjusted the front/rear toe, thrust angle, and fixed my off center steering wheel and the car handles better already. Will definitely return/recommend to others. If you take a heavily lowered vehicle there be sure to let them know and ask if toms rack is available for your appointment time.
Tony and the crew are top notch
I have been knowing the business for years and they are very respectful and customer oriented.
Went there for a test to determine why I was getting a error code for one of the systems on my car. The test was inconclusive and I was charged a nominal fee for the time required to run the test. The service I have received from this establishment has ALWAYS BEEN TOP NOTCH if you want to be treated right, respectfully, and get what you are paying for, start here dont wait until you have been disappointed EVERYWHERE ELSE.
Great service, got me in and out as we were passing through.
Very good help getting the type of tires needed for SUV crossover, drive a lot on dirt and gravel roads, deep snow.
Got new tires on my van. Very friendly staff.
Always friendly, informative, and seem to be fairly priced. My visits usually take longer than expected, but they are busy.
Great friendly staff got me right in. Thanks again.
Today I had the oil changed in my car and four new tires put on. Excellent customer service! Great prices. Always friendly and helpful. I recommend them to all my friends.
They do an excellent job and fair price
Put new tires on my camry very nice go to place for your service needs.
Watson is usually a very busy place which would be why they perform such excellent service. Wait times are actually minimal and if appt is scheduled you usually have no wait time. Employees are super with courteous and informed attitudes that rank high in my opinion. Great place and reasonable rates.
They go above and beyond excellent friendly Exceptional service
Never a problem, the staff is polite, courteous, respectful, I recommend them to everyone, quality repair at fair price ...Respectfully,JMS
Great service and very polite to work with when traveling. Reasonable priced and got us in and out in a few hours when our oil pressure sensing warning came on. We were about 90 min from home and 4 hours from our destination they got it right in and had us on the road in less than 3 hours
I work in Danville but live in Champaign and I got a flat tire right after I left work. This business was recommended by all my coworkers and I can see why. The staff was amazing and they had me in and out in no time. Thank you for the great experience and service. But best of all the great prices.
Watsons goes above and beyond for every customer !!! Great place for tires and repairs!!!
Family owned business, have dealt with the Watsons for many years and we keep coming back. They do a great job finding the best solution for your problem with your vehicle, and if there is ever a mistake made (rare, but they are human) the staff correct it immediately & cheerfully
Great staff. Great service
Good customer service.
Service is great they took care of us when our truck was down and out I couldnt ask for better customer service and the prices were very reasonable. I recommend this business and I will return
Professional help and will done work. I cannot ask for more .. thank you
Great people, fast service and great prices! Gary and Tony will go above and beyond to get your vehicle in and fixed in a timely manner! Thank you!
Fast and friendly always
Helpful, friendly, prompt service, great prices. Thanks for getting me in and out quickly!
Fast,Professional, Quality Service.
Friendly and knowledgeable. Willing to work with me and get me what I want.
When dealing with automotive issues it is important the mechanics and technicians be honest and do dependable work. Watson’s does both.
Fast service and reasonable prices!
Good people there
Friendly, efficient service. Short wait, but understood since they were busy with other customers. 5.0 rating!
I have no issues with the work that they do, but I made an appointment and it was 2 1/2 hours past the time they told me it would be done. No apology and no discount on the bill. Appt at 9:30 and didnt get out until 4:15! Not sure I will go back
I have always been treated really well there for a lot of years.
Had my oil change and tires put on. They where all so nice
Best automotive place Ive been to in years. Nice, friendly and very knowledgeable. And very quick! Thanks Watsons.
Service was a little slow, but after we talked to them they put extra people on the job and it got faster
Because the quality & good work
Courteous, honest, and reliable service. I dont go anywhere else for my tire needs.
2.5 hours for a tire install/balance with appointment is unacceptable.
I trust Watson General TireThey do a good job and good price. I recommend them.
Had a flat tire fixed. Very reasonable price, I only paid $20. There was a wait but they were very busy on a cold winter day.
Excellent service, friendly and helpful staff
Wonderful service every single time. Honest, dependable, quality work.
Services ok, prices competitive but waiting area was VERY VERY HOT vending machines were more empty than full. Restroom clean and they had a tv on. How ever I wouldnt want to wait in line a minute, let alone spend an hour there absolute torture! !!!
Great when it comes to tire replacement and fixing tire leaks. Would not return for more complicated service after being advised by the factory authorized dealer that brake pads had been installed reversed by their technician. It cost me more to have the reported faulty installation corrected than the original installation. Company refused to cure or own the problem.
Employees were very friendly and got our car done in a very timely manner.I will return for my next set of tires as well.
These guys are the most honest guys in Danville when caring and selling you tires. Highly recommend them
Bobby is very helpful and not expensive
Great service as usual!
Purchased tires there. Price includes tire rotations (so it is an extra charge). I marked my tires and found they only moved the front to the back and visa-versa, kept them on the same side. I called around and NOBODY does it that way, they all criss-cross them.I will never buy from them again... Lazy rip-offs
Excellent place, very reasonable prices!
Great family operation! What a group of guys, and they did EXCELLENT work!
Charged us almost 100 to do an alignment and had to pay Matt creed to fix it again will not go back they didnt offer to refund our money for a job not done right
Loyal customer for over 20 years!
Best in Danville by far excellent
Only go there for tires
Great, fast service, and price.
Great prices great people
Great prices on work done!
Great customer service!
Terrible customer service
They will take care of anything that rolls.
Fair and reasonably priced
Very friendly and fast service
It took longer than expected, but they made it right for us.
Bob the owner is fantastic
Great service!
Great service !
Bob Watson is a good person
Estimate that was given was the price I paid. Very professional, and they gave me a warranty on the work done.
Good service
Slow
Fast service