*Update - I took my car to Toyota service center with no apt. The gentleman was very helpful and they had me ready within an hour!! Will continue using them.I bought my Honda elsewhere and really wanted to stay loyal to Honda by bringing to our local Honda dealer for ALL service needs. Every time I have attempted to schedule something its always my job to call and remind them of being picked up and all. Isnt that what Im scheduling for?? Also Ive tried dropping it off in the mornings before work and told what time to be there and they could get me to work on time. I was an hour late to work that day. The staff is friendly but Im not impressed at all! Toyota service center rocks and thats where Ill be taking my Honda from now on. If your service center tried to keep customers the way your sales staff tries to sell the Hondas Im sure youd have more business. Ive heard the same from multiple people.

Service, service, service. With two teen drivers we’re always dealing with car issues. Steve Padgett Honda solves them all — great deal on a new car, super reliable used car, even got us in to fix a fender bender on the same day. Can’t say enough good things about Precision Collision and the whole service department. They really care about doing a good job. Highly recommend.

This is the definition of team work!Had an issue with our extended warranty and they were able to handle quickly and professionally!Thank you to Mr Sutton for all you did for us!

Just had get a oil change service was good faster than normal

They take great care of my car!

Service is trash been waiting hours for them to check a tire really i will not come here anymore

Great experience. Trade in value and new car price as stated three days earlier. Paperwork was ready with little wait time. Car was prepared and ready to go. My wife was ecstatic with her new Pilot. Great experience. Definitely a return customer and will bring my kids for their first car.

So far I have had a awesome experience with the salesman Mark, and the service crew trying to fix my truck.

Very good and fast thanks Wendy

The person who started my paperwork sucks. My truck sat there basically a week before they even got started on it.

I do my Honda service there very nice people Wendy is my service person to go to Thanks to them

Some of the nices people that I have ever met. Very professional. Would recommend to anyone

They were super helpful. We were able to arrange most of it over the phone before driving 2 hours down. By far the best, most helpful Honda dealer for quite a ways.

Good car dealership, services is slow so expect a wait time

I was fearful for my health because masks were not required for staff or customers during this Covid19 pandemic. I plan to take my business elsewhere for future service for my vehicle.

Been waiting over 2 hours for a simple oil change!

Its always a great experience great people thats for the hole crew at Steve Padgett Danville.

Good service. Lousy commercials. Steve Padgett walks by and doesnt acknowledge customers.

We went to their service department and Eric helped us. He was really great. Kept in contact with us so the bill wasnt a surprise. My car glides on the road now!

Great service on my recall. Service was completed in a timely manner

General Maintenance Always Great Service, And Friendly Service Department Quite Knowledgeable✔✔✔

Had a very nice time in lounge area waiting for cars maintenance to be completed..

Friendly and helpful staff. Easy to deal with and too pushy. Bought a very nice used car here and they helped me a lot.

I get my oil changed here they have great customer service. I have also bought my last 2 sets of tires for 2 different cars from here and had no problems.

I take my car there for service. I love my Honda CR-V.

Good place I like it 👍

They dont make it clear when you purchase extended warranty on a used car....pay 2500. For extended warranty and they say all is covered but the seat belts...what crooks...dont believe what they say

When urw let me down i rolled in looking at cars steve padgett made an offer i couldnt pass up made my payments affordable how can u resist that thank you jamar jones fir making thing happened no pressure just options.

Got a CRV white I love it

Great service. Friendly atmosphere.

I bought my CRV in August 2017. About2 weeks ago I came out of Wal-Mart to find a crack in my windshield. I called Steve Padgett Honda to get information about getting it replaced. I was scheduled for Wednesday, 2 days after the incident. I then called to change my appointment time to Friday 03/16/2018 at 1530. I also asked questions regarding the price. I was quoted a price of $200.00. I arrived on that afternoon thinking that everything was in place to replace my windshield. I found out that the service person day the appointment time wrong, quoted the wrong price, gave me the wrong information regarding the windshield, had not set it up to be done. And told me that I would have to rent a car while mine was being fixed. I had driven from work in Eden, N. C. to get this done. Then after watching two(2) service people walk back and fourth from my car to the desk for possibly 20 minutes, I was asked what windshield I wanted, I told them, like the one in the car now. Then a few minutes later I was told that that windshield would cost $780.00, or I could get the After Market Windshield. I reminded them of the quote of $200.00 that I was given over the phone. So I got the run around about that. So then the lady from A1 Glass came and chimed in on the debate and told me they couldnt do it today anyway because they didnt have the glass and would need to reschedule. I was so very pist, and I told them I would have to find someone to work in my place and then call to set it up. So the gentleman apologized and said he would compensate me for my trouble. Needless to say that didnt happen. So I then rescheduled for Friday, 03/23/2018 at 0930. Well, when I arrived they were prompt at getting right on it and the service lady kept telling me that she would see about working something out for a loner/ rental and it would be a few minutes. After one (1) hour I went to check and see when my vehicle was picked up and she 10 minutes after I arrived, and again the broken promise of I going to get right on that car. So, another30-40 minutes later here comes the lady who was putting in the windshield to tell me that there was a problem, something was off and the windshield would not fit. She then asked them to give me a loner because she had to reorder the windshield and it was coming out of Roanoke and would not be there until noon. So then I went to talk with the service manager regarding the loner. She apologized and was given more broken promises. We are going to make sure we do everything possible to make sure that you are satisfied. That didnt happen, because if had left happy I wouldnt be writing this complaint. I will say that I would not have gotten the loner if it hadnt been a problem. And by the way, I had to take off work today to get this done because of them (Steve Padgett Honda) dropping the ball in last Friday. I can honestly say that I love my CRV, but regret where I purchased it. This has been a royal nightmare. Sincerely, Concetta H. Brown

Awesome service department...Tracey Carter the best service advisor in the city, facts!!

Great service and atmosphere.

Fair pricing and great customer service.

They bent over backwards to help us...

Always takes care of my vehicle.

Service department is great!

Friendly service!!

Way to expensive